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Nitto Denko Dura SF 600 Operator's Manual

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T H E R M A L P R I N T E R
O p e r a t o r ' s M a n u a l
R e v. B
S F 6 0 0
6 0 0 d p i
S F 6 0 0 - C u t t e r ( C u t t e r M o d e l )
S F 6 0 0 - P e e l e r ( P e e l e r M o d e l )

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  • Page 1 T H E R M A L P R I N T E R O p e r a t o r ’ s M a n u a l R e v. B S F 6 0 0 6 0 0 d p i S F 6 0 0 - C u t t e r ( C u t t e r M o d e l ) S F 6 0 0 - P e e l e r ( P e e l e r M o d e l )
  • Page 2 Preface Thank you very much for your purchasing DURA PRINTER SF by NITTO DENKO. This manual explains how to operate DURA PRINTER SF and directions for the use of the printer. Before using DURA PRINTER SF, be sure to read this manual all of the way through in order to use the printer in an optimal fashion.
  • Page 3 For the Use of DURA PRINTER SF outside Japan This product is manufactured and sold on the prediction that it is used in Japan. NITTO DENKO shall not be liable for the punishment inflicted by laws or regulations, accidents, and other malfunctions outside Japan.
  • Page 4 Contents...
  • Page 6 Guides and Manuals DURA PRINTER SF comes with the following guidebooks. • Operator’s Manual (this document) Operator’s Manual briefly explains how to operate the printer. It gives you basic operations you have to know in order to print labels on the printer, such as how to set up the printer and how to load labels and ink ribbon.

  • Page 7: Important Safeguards

    Important Safeguards For the safe use of DURA PRINTER SF, the following safety precautions should always be followed. Warnings Be sure to connect the ground. A leakage of current without a proper ground may cause an electric shock or a fire. When you can’t use the grounding terminal on the receptacle, ask an electrician to establish a ground.
  • Page 8 Do not remove the covers and screws that are not directed to be removed in this document. Since there are parts with high voltage inside the printer, an electric shock is caused if you accidentally touch those parts. Ask one of our service locations for maintenance, adjustment and repair of the components inside the printer.
  • Page 9 For the safe use of DURA PRINTER SF, the following safety precautions should always be followed. Cautions Do not place the printer where it will be exposed to dust or dampness to avoid a fire and an electric shock. Avoid installing the printer on an unstable place such as an unsteady or inclined rack. The printer may fall down or drop down on someone and may cause an injury.

  • Page 10: Notes On Use

    Notes on Use The high temperature inside the printer causes a breakdown. Do not put things before or against the air outlet so as not to obstruct the flow of air. The warmth of the air outlet and its surrounding parts is not abnormal, since there are cases where those parts are warmed by exhaust.
  • Page 11 DURAINK G others other labels and ribbons specified by NITTO DENKO Be sure to use the specified labels and ribbons. Using non-specified labels or ribbons can result in poor print quality. Non-specified labels and ribbons may damage the thermal head or the other printer components.
  • Page 12 Paper Size / Ribbon Size Entries Standard model Peeler model Cutter model Page width 15mm - 110mm (backing paper width) Page thickness (total) 0.08mm - 0.26mm Page length (label pitch) 5mm - 1,000mm 12mm - 1,000mm 10mm - 1,000mm Label length 10mm - 998mm Label width 10mm or more...
  • Page 13 Paper Type and Suitable Sensor Diecut Paper 15 - 110mm 20mm or less R2mm or less gap between labels 2 - 13mm label pitch 5 - 1,000mm page start line interruptive form edge sensor a pair of interruptive center sensors feeding direction Notched Paper 15 - 110mm...
  • Page 14 “Eye” Mark Paper 15 - 110mm 12mm or more 2 - 13mm label pitch “eye” mark 10 - 1,000mm page start line reflective sensor feeding direction...

  • Page 15: Printing Area

    Printing Area Printing must occur within the shaded regions in the illustrations. Diecut Paper A = 2mm or more B = 1.5mm (when the label height is 100mm or less) B = 2.5mm (when the label height is more than 100mm) Notched Paper A = 2mm or more B = 1.5mm (when the notch pitch is 100mm or less)
  • Page 16 To get the best print quality, use labels and ribbons exclusive to this printer. Please take note that NITTO DENKO assumes no responsibility for deteriorations in print quality caused by the paper you get at your own discretion.
  • Page 17 What to do when the paper or the ribbon come to end Ordinarily, all data have not been printed on the label that is coming out of the printer when the paper or the ribbon comes to end. When the format happened to have white space on the pay-off side of the label, it looks as if the printer finished printing all data on the label.

  • Page 18: Parts Descriptions

    Parts Descriptions External Appearance of DURA PRINTER SF side cover paper outlet slot Open the side cover when you printed labels come load the paper roll or the ribbon. through the outlet slot. check window front cover You can check the remaining Open the front cover when you amount of the labels and the load the paper roll.
  • Page 19 Rear Appearance AC power connector USB interface connector paper feeding slot The printer is connected to PC Fanfold paper is fed through this through this connector. slot from outside. DC5V jack rear cover The optional peripheral equipments are supplied with power through it. air outlet The heat inside the printer escapes from the air outlet.
  • Page 20 • Inside the Printer: Lower Unit paper end sensor reflective paper sensor paper holder interruptive form edge sensor paper roll damper a pair of interruptive center sensors paper roll guide paper guide Inside the Printer: Head Unit head unit handle hermal head removing lever head unit unlock lever take-up ribbon shaft...
  • Page 21 Inside the Printer: Components for Printing ribbon peeling plate thermal head platen roller platen stopper Inside the Printer: Roll Holder paper guides paper guide unlock lever paper near end sensor paper near end changing lever...
  • Page 22 Control Panel Pause key Power LED (green) Feed key Ready LED (green) Menu key Error LED (red) Arrow keys Data LED (green) Enter key Cancel key Functions of LEDs and keys are listed in the table on the following page.
  • Page 23 Menu and error information are displayed. Power LED The LED lights in green during power-up. The LED lights in green when the printer is ready. It stays out while Ready LED printer is in pause mode or Menu is displayed. Error LED The LED lights in red when an error occurs.
  • Page 24 How to Print Labels On this printer, labels are printed with Windows printer driver. ● Printing with Windows printer driver You can print labels with Windows applications. You can print labels with fonts stored in PC, using DURA PRINTER SF as a Windows printer.

  • Page 25: Unpacking And Installation

    Unpacking and Installation Unpacking Cautions The printer weighs approximately 20kg. When you move the printer, hold it on the bottom and lift it slowly without undue stress on your body. Straining your body to lift the printer up or treating it roughly, you may drop the printer and be injured.
  • Page 26 6.2. Packing List Check Warning The packaged power cord set is exclusive to DURA PRINTER SF. You can’t apply it to another electric device. Do not use a power cord set other than the packaged one for DURA PRINTER SF. An electric shock or a fire may be caused. Check to see that you have all of the items shown below.
  • Page 27 Removing the Protective Devices on the Printer Caution Be careful not to pinch your fingers when you open and close the covers to avoid injuries. Remove all packing materials. Important Do not set the power cord until you finish the installation of the printer. Hold the side cover handle and open the side cover.
  • Page 28 Hold the head unit handle and pull up the head unit unlock lever. Pull up the head unit handle till the head unit locks. head unit handle head unit unlock lever 5. Remove the black protective beads that hold the ribbon tensioner in the head unit. protective beads ribbon tensioner Unlock the front cover by pressing the front cover unlock button and pull open the cover.
  • Page 29 7. Lift up the paper holder and remove the thermal head protective sheet. thermal head protective sheet 8. Hold the head unit handle and pull the head unit unlock lever. Press down the head unit handle till the head unit locks. 10.

  • Page 30: Installation Environment

    6.4. Installation Environment Check the place and the environment where the printer is installed. Install the printer stably on a level surface. Make sure that any one of the four feet of the printer never leaves the installed surface and support the printer body securely. The wrack on which the printer is installed must not be inclined more than two degrees in all directions.
  • Page 31 Important In order to avoid breakdown, be sure not to place the printer in the places: exposed to direct sunlight, exposed to warm wind and radiation of heat from air conditioner or heater, near other electronic gear such as a radio and a TV set, subject to vibration, or that are too hot, too humid, too cold, or too dry.
  • Page 32 6.5. How to Connect the Power Cord Make sure that the printer is turned off. Important We use on the power switch of this printer the symbols shown below adhering to IEC60417, international standard of graphic symbols for machinery and equipments. Push the cord into the socket on the printer.
  • Page 33 Connect the grounding cable and plug the cord in the power outlet.
  • Page 34 Connection to PC Connection Using a USB Cable Important • Use the packaged cable or a USB 2.0-capable cable. • Be careful to orient the connector properly. • Use a shielded one for the interface cable.
  • Page 35 How to Load the Ribbon Caution Be careful not to pinch your fingers to avoid injuries when you open or close the covers. Important • Load the ribbon when you print on the thermal transfer paper. • Do not load the ribbon when you print on the direct thermal paper. Open the side cover of the printer.
  • Page 36 Pressing the positioning button, move the ribbon stopper so that it fits the ribbon edge, using the marking lines as guides. ribbon stopper marking lines positioning button Insert the pay-off ribbon shaft to the core of the new ribbon roll. The inked side of the ribbon must face the side opposite to the thermal head.
  • Page 37 Move the ribbon stopper so that it fits the take-up ribbon core and fix it, following the same manner explained in step 3. Set the ribbon core to the pay-off ribbon shaft. Peel the end of the new ribbon off the roll. Pull the ribbon out, run it under the head unit and paste the end of the ribbon (adhesive on it) to the take-up ribbon core.
  • Page 38 Turn the knob of the take-up shaft a few times to take up the ribbon. Important • When you take up the ribbon, be careful not to twist the ribbon or make wrinkles on it. Bring down the head unit. Important •...
  • Page 39 How to Load the Paper Roll Open the side cover and lift up the head unit. Holding the paper roll guide unlock lever, pull the paper roll guide plate nearer to you and broaden the space between the two guide plates. unlock lever...
  • Page 40 Lay down the paper roll guide plate nearer to you. Set the paper roll and raise the laid paper roll guide plate up. Holding the unlock lever, push the guide plate till it meets the paper roll.
  • Page 41 Pull up the paper guide. When you use a roll wound with labels outside, run the paper under the paper roll damper and the paper roll guide. paper roll damper paper roll guide When you use a roll wound with labels inside, run the paper over the paper roll damper and under the paper roll guide.
  • Page 42 Adjust the position of the paper guide to the paper width. Important • Do not leave clearance between the paper guide and the paper. When the guide is not in its proper position, a deterioration of print quality or wrinkles in the ribbon may occur. •...
  • Page 43 Pull out the paper from above the platen roller and set the paper so that the same numbers of the guide marks are seen on the right and the left of the paper. (Peeler model does not have marks. Locate the paper, checking visually, so that the same-sized spaces are left on the right and the left sides of the paper.) Close down the paper holder and bring down the head unit.

  • Page 44: Control Panel

    Control Panel DURA PRINTER SF displays printer status on LCD. You can make settings with the keys on the control panel. Displays on LCD displays printer status Printer Ready The printer is ready. You can print labels. Pause (printed labels) The printer is paused.
  • Page 45 Pause Pause (The number of “printed labels” are displayed.) Press “Pause” on this screen, and then Printer ready screen appears. Printer status is displayed. Warning messages are displayed as they are displayed on Printer ready screen. (Error LED flashes and the buzzer beeps in similar way, too.) Pause (Head unit lifted) While the head unit is lifted up, the...
  • Page 46 3. Printing Printer status is displayed. Warning messages are displayed in similar way as they are displayed on Printer ready screen. (Error LED flashes and the buzzer beeps in similar way, too.) 4. Take off the label. (Peeler model only) Printer status is displayed.
  • Page 47 Operation of the Printer with Keys on Control Panel You can operate the printer with the keys on control panel. Operations Button Control how to switch between “Pause” Press “Pause” key. and “Ready” how to feed the paper by one Press “Feed”...
  • Page 48 Detailed Information of <Menu> Entries Press “Menu” key on control panel while printer is in Printer ready or Pause mode, and then <Menu> appears on LCD. <Menu> Entries Menu Entries Remarks Information Information about the printer such as firmware version is displayed. Clear Trip Meter The value of TRIP (running meters) displayed in product information is cleared.
  • Page 49 Information The product data listed below are displayed. Title data 1st line serial number of the product resolution / equipped options firmware version FPGA1 FPGA1 version FPGA2 FPGA2 version CPLD CPLD version accumulated running meters (You can’t clear the value.) TRIP running meters (You can clear the value.) accumulated number of cut labels.
  • Page 50 TOF After Booting Specify whether you align the print start position or not before the first label after the printer is turned on is printed. When you select Precise print mode , the print start position alignment is executed before printing the first label.
  • Page 51 Conditions What is displayed on LCD is changed. The number of warnings on LCD changes while the printer is in Low Power Mode. A key on the panel is pressed. Data LED lights or flashes. Low Power Mode (min) Specify the time before the printer enters Low Power Mode when Enable is selected on “Low Power Mode (min)”.

  • Page 52: Test Print

    Test Print You can check the condition of the thermal head by performing test print. Procedure Load the printer with 100mm-wide paper and the ribbon. Press Menu key, and then <Menu> is displayed on LCD. Select <Test print> with arrow keys. Press ENTER key.

  • Page 53: Cutter Model

    Cutter / Peeler Cutter Model The explanations in this section are applied only to cutter models. You can cut the printed pages with cutter model. The cutter lies at the back of the paper output slot. Important The cutter can cut the paper of 0.08mm to 0.26mm thick. Do not cut any other paper to avoid a breakdown.
  • Page 54 Important Cutting is prohibited within the 1mm region before and after the perforation. A paper jam occurs at the cutter unit, which causes a breakdown. Do not cut materials other than paper, such as cloths and films. A breakdown may occur. The cutter is a consumable component.
  • Page 55 How to Clear the Paper Jam at the Cutter Caution Be careful not to pinch your fingers when you open and close covers to avoid injuries. The remedy for “Cut Error” is shown below. Turn off the power, open the front and the side covers and lift up the head unit. Hold the carriage sliding shaft and move the carriage either rightward or leftward as far as it will go.
  • Page 56 Peeler Model The explanations in this section are applied only to peeler models. Names of Components Paper holding roller printer cover Peeler unit release Peeling sensor peeler unit pinch rooler (white) rubber roller (black) peeling sensor paper holding roller...
  • Page 57 Notes on Use Please be careful about the points listed below when you use the peeler, an option. Print labels at the speed of 101.6mm/s (4ips) or slower. How to set the paper roll on peeler model is explained in Important in Section 7., in Chapter 8.
  • Page 58 How to Load the Paper Roll How to load paper the roll on the peeler model is explained here. Press peeler unit release button and release the peeler unit. peeler unit release button Measure length with the unit closed and without setting labels through the peeler. If you measure length with the labels set through the peeler unit, Feeding Error occurs.
  • Page 59 Remove all labels outside the cover from the backing paper. Insert the label-removed backing paper into the slot between the rubber roller (black) and the pinch roller (white). backing paper rubber roller (black) pinch roller (white)
  • Page 60 Remove the slack in the backing paper outside the printer cover. Push both ends of the peeler unit until it clicks into the printer. Now the printer is ready. A printed label is peeled off from the backing paper and held on the upper side of the peeler unit. In the case of printing more than one labels, the next label is printed and held similarly after the previous one is taken off.
  • Page 61 How to Load the Paper (After Adding a New Paper / In Normal Use) When an error occurs while printing or when the head unit is lifted up and the paper may become misaligned, re-load the paper following the steps shown below to eliminate waste labels if you print labels in peeling mode.
  • Page 62 How to Load the Narrow Paper When you use the narrow paper, mount the packaged output slot paper guides on peeling plate to prevent the paper from meandering. Load the paper roll, feed the paper more than 50mm by pressing “Feed” key on the control panel, and peel the labels off the backing paper outside the printer.
  • Page 63 Remedies for Paper Jam Caution Be careful not to pinch your fingers when you open and close covers to avoid injuries. How to Remove the Paper Wrapped around the Platen Roller Turn off the power, open the side and the front covers, and lift up the head unit,. While pressing the platen release lever, raise up the platen stopper.
  • Page 64 Pull the platen roller toward you and take it out. Remove the paper wrapped around the platen roller. Insert the guide pin on the platen roller into the shaft holding slot and press down the platen stopper. Re-load the paper, bring down the head unit, and close the front and the side covers.
  • Page 65 How to Remove Jammed Paper from Front Cover Side Open the front cover. Remove the jammed paper. Re-load the paper and close the front cover. How to Remove the Jammed Paper on Cutter See “ How to Clean a Paper Jam at the Cutter”.
  • Page 66 Cleaning Important In order to keep the printer operating in peak condition for a long time, clean the inside of the printer after every paper run of 300m (The standard ribbon is about 300m long.). If you do not clean the printer, the warranty does not apply to it. Use the cleaning cloths packaged with the printer.
  • Page 67 How to Clean the Paper Sensor Turn off the power and unplug the power cord. Open the front and the side covers, and lift up the head unit. Clean the surface of the reflective sensor. reflective sensor Pull out the interruptive form edge sensor and clean both the upper and the lower parts. Do not forget to clean the gap between the two parts.
  • Page 68 Clean the interruptive center sensors. a pair of interruptive center sensor How to Clean the Platen Roller Turn off the power and unplug the power cord. Open the front and the side covers and lift up the head unit. Clean the platen roller. platen roller When the platen roller has too much dust, remove it from the printer and clean it.
  • Page 69 How to Clean the Ribbon Peeling Plate Turn off the power and unplug the power cord. Open the front and the side covers and lift up the head unit. Clean the ribbon peeling plate. ribbon peeling plate How to Clean the Ribbon Guide Bar Turn off the power and unplug the power cord.
  • Page 70 How to Clean the Thermal Head Turn off the power and unplug the power cord. Open the front and the side covers and lift up the head unit. Make sure that the thermal head is not hot and then clean it. thermal head...
  • Page 71 How to Clean the Peeler (Option) The explanations in this section are applied only to peeler models. Turn off the power and unplug the power cord. Open the peeler unit. Clean the rubber roller (black) and the pinch roller (white). rubber roller (black) pinch roller (white) Clean the peeling sensor.
  • Page 72 How to Replace Components The thermal head is a consumable component. After being used for a long time, the broken wiring in the thermal head causes white vertical lines or blurred Images. Replace the thermal head with a new one in such a case. The platen roller is a consumable component.
  • Page 73 How to Replace the Thermal Head Turn off the power and unplug the power cord. Open the front and the side covers and lift up the head unit. Remove the ribbon if loaded. Support the thermal head with your hand from underneath. Push the thermal head removing lever in the direction opposite to you and remove the thermal head from the head unit.
  • Page 74 Set the connectors to a new thermal head. Important Be careful not to scratch the new thermal head. Set the guide pins on the new thermal head to the guide holes on the printer. Push the thermal head and lock it. guide pin Important Tuck the wire harness into the printer so that it does not go out.
  • Page 75 How to Replace the Platen Roller Remove the platen roller following the same steps as is described in through in “ How to Remove the Paper Wrapped around the Platen Roller” Insert the guide pin on the new platen roller into the shaft holding slot and press down the platen stopper.
  • Page 76 Errors When an error occurs on the printer, the error message is displayed on LCD. Error Messages Causes Remedies A paper jam has occurred. Remove the jammed paper and re-load the paper. Paper feed error The paper is not fed properly. Match the paper information with the loaded paper.
  • Page 77 Error Massages Causes Remedies The printer can’t send back a response to Check that “bidirectional” is selected on the host. “Device” that appears by clicking the “Device” Unable to respond tab in the printer driver and restart the printer. Overheated The thermal head is overheated.

  • Page 78: Troubleshooting

    Troubleshooting You can’t turn on the printer. The Power LED does not light up when the power switch is turned on. Check that the power code is securely connected to the power outlet. 6.5. How to Connect the Power Code Check that the power code is securely connected to the printer.
  • Page 79 The printed labels do not come out. Check that the paper roll is loaded correctly. Is the paper set between the upper and the lower part of the interruptive form edge sensor? 8. How to Load the Paper Roll Does the paper lie over the reflective sensor? 8.
  • Page 80 Check that the labels do not have dust on their surfaces. Blurred print occurs when dust comes between labels and the ribbon. Use the labels recommended by NITTO DENKO. Install the printer avoiding dust. It is recommendable to print ladder barcodes as slowly as possible.
  • Page 81 Print quality is poor. hite lines appear irregularly on the labels. The ribbon becomes wrinkled. Check that the specified print energy is not too high. See “Printer Driver Manual”. Check that the platen roller is clean. 13.2. How to Clean the Platen Roller Check that the platen roller is not worn out.
  • Page 82 Print quality is poor. Data are printed off the label. The positions of the Images are wrong. Wrong data are printed. Check that the paper guide is set correctly, touching the paper edge. 8. How to Load the Paper Roll. Check that the paper does not lie slanting inside the printer.
  • Page 83 A paper measurement error occurs. Check that the paper roll is loaded correctly. Is the paper set between the upper and the lower parts of the interruptive form edge sensor? 8. How to Load the Paper Roll. Does the paper lie over the reflective sensor? 8.
  • Page 84 A peeling error occurs. Is the jammed paper not left inside the front cover? See 4. How to Load Labels (After Adding a New Paper / Normal Use) in 11.2. Peeler Model. Is the paper size proper? 3.2. Paper Size / Ribbon Size.

  • Page 85: Specifications

    Specifications Printer Entries Specifications Model DURAPRINTER SF600 Resolution (dot density) 600 dpi (23.6 dots/mm) Printing Method thermal transfer / direct thermal Print Speed 150mm/sec (MAX) Reference points in printing center positions of the paper and the ribbon Maximum Print Width 104mm Maximum Print Length 1,000mm...
  • Page 86 Supply Specifications Entries Standard Model Peeler Model Cutter Model Page width 15mm - 110mm (backing paper width) Page thickness (total) 0.08mm - 0.26mm Page length (label pitch) 5mm - 1,000mm 12mm - 1,000mm 10mm - 1,000mm Label length 10mm - 998mm Label width 10mm or more Label thickness...
  • Page 87 Specifications of Cutter (Option) Entries Specifications Cutter-operating paper thickness 0.08mm - 0.26mm Cutter-operating label pitch 10mm - 1,000mm ⋅ Continuous cut Cutting mode ⋅ Cut after printing ⋅ Batch cut ⋅ labels with glues Conditions against Cutting ⋅ within the 1mm regions before and after perforation ⋅...
  • Page 88 Trademarks MS, Microsoft, and Windows are registered trademarks of US Microsoft Corporation in the United States and in other countries. Windows 2000 has the following product types. ® Microsoft Windows 2000 Professional ® ® Microsoft Windows 2000 Server ® ® Microsoft Windows 2000 Advanced Server...
  • Page 89 Notices The contents of this document may be changed with no advance notice. We assume no responsibility for damages resulting from the use of the products (both hardware and software) or this manual. No part of this document may not be reproduced, replicated, quoted or reprinted in any form without permission.

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