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Nitto Denko DURA PRINTER SRS Operator's Manual

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DURAPRINTER SRs 
T H E R M A L P R I N T E R
O p e r a t o r ' ｓ   M a n u a l
R e v. C
［100V AC］

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Summary of Contents for Nitto Denko DURA PRINTER SRS

  • Page 1 DURAPRINTER SRs  T H E R M A L P R I N T E R O p e r a t o r ’ ｓ   M a n u a l R e v. C ［100V AC］...
  • Page 2 DURAPRINTER SRs  Important Safeguard Important Safety Instructions       Symbols Various symbols are used in manuals (including this manual) and on the printer body to help you use this product properly and to prevent harm to you and other people and the damages to the property. The symbols and their meanings are shown below.
  • Page 3 DURAPRINTER SRs  For the safe use of this printer, the following safety precautions should always be followed.     Warnings ・Be sure to connect the ground. A leakage of current without the grounding may cause an electric shock or a fire. If there is no grounding terminal, ask an electrician to set up one.
  • Page 4 DURAPRINTER SRs  For the safe use of this printer, the following safety precautions should always be followed. Cautions       ・Do not place the printer where it will be exposed to dust, dirt and dampness to avoid a fire or an electric shock. ・Avoid putting the printer on an unstable place such as an unsteady or an inclined rack and so on.
  • Page 5 DURA PRINTER SRs is a thermal transfer label printer used with the specific labels/tags and ribbons. This manual explains how to operate and control the DURA PRINTER SRs so that you can use and maintain the printer in an optimal fashion. Before attempting to use the printer, be sure to read this manual all of the way through.
  • Page 6 DURAPRINTER SRs  HANDLING OF DURATACK AND DURAINK Thank you very much for utilizing DURA PRINTER SR by NITTO DENKO. DURAPRINTER is the thermal transfer label printer used with specific labels/tags and ribbons. The specific labels and ink ribbons are DURATACK series and DURAINK series.
  • Page 7 DURAPRINTER SRs  HANDLING OF DURAINK SERIES 1. Storage conditions (1)Store the product in well ventilated area at room temperature where it will not be exposed to direct sunlight. (2) The warranty period is 6 months after delivered. After expiration of the warranty period verify the product quality before use. (3)Store product as individually packaged from manufacturer so as to prevent contamination.

  • Page 8: Table Of Contents

    DURAPRINTER SRs  CONTENTS 1. ORGANIZATION OF THIS MANUAL ........................1 2. UNPACKING................................2 2-1. CHECKING THE PACKING LIST..........................2 2-2.REMOVING THE PROTECTIVE DEVICES ON THE PRINTER ................3 3. INSTALLATION ENVIRONMENT AND POWER SUPPLY CONNECTION ............ 4 3-1. INSTALLATION ENVIRONMENT .......................... 4 3-2.GROUND AND POWER SUPPLY CONNECTIONS....................
  • Page 9 DURAPRINTER SRs  12. REPLACING COMPONENTS..........................36 12-1. REPLACING THE THERMAL HEAD........................36 12-2. REPLACING THE PLATEN ROLLER........................39 12-3. REPLACING THE FUSE ............................40 13. NOTES ON USING CUTTER (CUTTER MODEL) .................... 41 14. TROUBLESHOOTING ............................42 APPENDIX A BASIC SPECIFICATIONS....................... 45 APPENDIX B SERIAL INTERFACE........................

  • Page 10: Organization Of This Manual

    DURAPRINTER SRs  1. Organization of This Manual ●Read this manual from the beginning. Read the cautions, notes, and Chapters 3 and 4 in particular very carefully before using the printer.   ●Unpacking (Chapter 2) This chapter instructions for unpacking, and describes the items included with the printer. ●Installation (Chapter 3) This chapter explains points that require special attention when setting up the printer.

  • Page 11: Unpacking

    DURAPRINTER SRs  2. Unpacking Detailed illustrations are provided in the "Unpacking Instructions" that are included in the carton.  ①Open the outer carton, and remove the accessories and padding material. ②Lift the printer up and out of the outer carton. ③Carry the printer carefully in both hands with it leaning against your body, and gently place it on a desk or table.

  • Page 12: 2-2.Removing The Protective Devices On The Printer

    DURAPRINTER SRs    2-2  Removing the Protective Devices on the Printer  ①Unscrew the metal anchor fittings on top of the printer and remove them. Then, insert the screws back into the printer.    Metal anchor fittings            ...

  • Page 13: Installation Environment And Power Supply Connection

    DURAPRINTER SRs  Installation Environment and Power Supply Connections 3-1. Installation Environment   ●Select a stable location where the printer can be installed with plenty of room. In order to get the maximum performance from the printer and in order to ensure safe usage, keep the following points in mind.

  • Page 14: 3-2.Ground And Power Supply Connections

    DURAPRINTER SRs    3-2 Ground and Power Supply Connections  Please observe the following precautions for safe operation.   ● In order to avoid damage from electrostatic discharge, lightning strikes, leak current, etc., be sure to connect the ground before connecting the power supply.

  • Page 15: Notes On Use

    DURAPRINTER SRs  4. Notes on Use 4-1. Notes on Handling   ●Do not move or carry the printer while it is printing. ●This printer does not have a waterproof construction. Do not spill water or other liquids on it. ●Use a shielded cable for the interface cable. If an unshielded cable is used, it is possible that noise will be generated on nearby television sets and radios.

  • Page 16: Consumables

    DURAPRINTER SRs  ●Recommended combination of supplies (size) THERMALHEAD RIBBON LABEL LABEL LINER platen roller Label liner width + 20 mm ＞ Ink ribbon ≧ Label liner width + 10 mm Label width + 20 mm ＞ Label liner width ≧ Label width + 4 mm The recommended combination of label, label liner and ink ribbon sizes is as shown above.

  • Page 17: 4-4.Label Re−Print

    DURAPRINTER SRs  4-4. Label Re-print ・Standard function of printer（Reprint Mode） If an error (label running-out, Ink running-out, cover opened) occurs during operation, the printer stops at once. Accordingly, this results in label print failure. The machine is provided with the standard function to print again the non completed print on the next label when the error is removed and the normal print is started again, so that number interruption and product omission are prevented.

  • Page 18: Descriptions Of Parts

    DURAPRINTER SRs  5. Descriptions of Parts 5-1. Names of Parts Upper Cover Handle Cover Sensor Metal Anchor Fittings for Transportation   (Removed after Opening the box)     Front Cover   Front Control Panel Front Cover Interlock Switch Paper Output Slot  ...

  • Page 19: Names Of Cutter Parts (Cutter Model)

    DURAPRINTER SRs  5-2. NAMES OF CUTTER PARTS (Cutter Model) Cutter sensors Cutter belt Cutter disk                                     Fig.7  Note: Do not cut the glue portion of a label. The cutter becomes dull immediately by cutting the glue portion. When the glue portion of a label is cut, clean the cutter disk at once.

  • Page 20: Front Control Panel

    DURAPRINTER SRs      5-3. Front Control Panel The control panel provides functions for producing labels (the label issuing mode functions)and for changing various printer settings to suit different applications (the function setting mode). Here, the functions of both modes are described below. 5-2-1.
  • Page 21 DURAPRINTER SRs  About the function setting mode  The printer is ordinarily used in the label issuing mode to issue labels. However, when using the printer for the first time, it is necessary to set the printer's functions to match the conditions of use. The state in which function settings can be made is referred to as the function setting mode.
  • Page 22 DURAPRINTER SRs  Function Numbers and Setting Values Note: The symbol * indicates that the new setting becomes effective only after the power is turned on again.  Function Function Setting Setting Remarks Number Value Length Manual length measurement measurement Length measured automatically method at power-on Mode...
  • Page 23 DURAPRINTER SRs  Function Function Setting Setting Remarks Number Value ±0” On-demand When the printer has the peeler position or the cutter, function No. 5 +1×0.025”(0.635mm)     − adjustment serves the peeling position or cutting position adjustment +7×0.025”(0.635mm) ±0mm respectively. -1×0.025”(0.635mm)  ...
  • Page 24 DURAPRINTER SRs  Function Function Setting Setting Remarks Number Value Manual sticking mode 1−5 3..94 inch/sec−19.7 inch/sec 100 mm/sec−500 mm/sec Peeling sensor OFF 0 inch/sec Delay time Pause ON/OFF Invalid function Valid by outer signal Print starting ROM Ver.10.24 or later position +1 to +7 (0.010”...
  • Page 25 DURAPRINTER SRs    5‑3‑2 . Example of the Function Setting Procedure  This section shows how to change the setting of function number 10(Supply type) to 9 when the current setting is 1 and the setting of function number 2 (Print starting position adjustment) is 6. The label issuing mode's rotary switch (print density) is assumed to be set to 2. ...
  • Page 26 DURAPRINTER SRs    ④Press [↑/Feed] 8 times to change the setting to 9 (Supply type9). The LEDs blink to show that the function is being changed.                ⑤Press [Enter/Pause] to change the setting. The buzzer makes a series of beeps to signal that the change has been made, and the LEDs that were blinking now light steadily.
  • Page 27 DURAPRINTER SRs    How to Select Functions 5-3-3 1. Turn the rotary switch to the desired function number. At this point, the setting is displayed by the LEDs from [10● Cover] to the [1● Com.] LEDs. 2. The setting can be changed by pressing [↑/Feed] or [↓/Cutter]. If the setting selected is different from the current setting, the LEDs flash to show the setting (to let you know that the setting value is being changed).

  • Page 28: Paper Detection Sensors

    DURAPRINTER SRs    5-4. Paper Detection Sensors      ① ② ①Interruptive-type center sensor (fixed)  This sensor detects gaps between forms (breaks in the backing paper) and detects center holes. (This sensor provides the best paper feed accuracy.)  ②Interruptive-type form edge sensor (movable)  This sensor detects gaps between forms (breaks in the backing paper), and notches in the edge of forms.

  • Page 29: Descriptions Of Functions Of Each Section

    DURAPRINTER SRs  6. Description of Functions of Each Section  6-1. Printer Initialization Operation ●When the power is turned on, Memory is tested after initialization of the hardware (I/O), then head continuity is checked. ●During the head test, the 6 error LEDs flash every 1.4 seconds and the buzzer goes on and off in a synchronous manner.
  • Page 30 DURAPRINTER SRs    ⑥The sensor verifies the light quantity level of the labels and that of the backing paper through steps④and⑤. ・When the difference between the level of the label and that of the backing paper is not less than the limit, the buzzer sounds continuously for a second.

  • Page 31: Back Panel Dip Switchsettings (For The Rs-232C Interface)

    DURAPRINTER SRs  6-3. Back Panel DIP Switch Settings（for the RS-232C Interface）  DIP SW Function Baud rate DIPSW1 DIPSW2 Baud rate 9600 9600 4800 2400 Data length 8 bits 7 bits Parity EVEN Stop bit 1 bit 2 bits Flow control RTS/CTS XON/XOFF Framing error Available...
  • Page 32 DURAPRINTER SRs    Specified labels are used for this printer. Note that if you use any other labels, the printing may not function properly. ①Load roll paper onto the roll paper holding plate.     Roll Holder Spindle Rolled Paper Holding Plate  ...
  • Page 33 DURAPRINTER SRs        ②Open the top cover and attach the left and right side of the rolled paper holding plate into the holder receptacle in the main body.    Note:   When loading or replacing labels/tags, the roll holder plates may fall off of the core of the label/tag roll.  ...

  • Page 34: Loading Ribbon

    DURAPRINTER SRs  8. Loading Ribbon  8-1. Loading Ribbon    ①Insert the ribbon roller gear unit in a ribbon core. Position the ribbon core at the center of the ribbon roller gear unit.      Ribbon roller gear unit       Ribbon core   ...
  • Page 35 DURAPRINTER SRs        ③Insert the ribbon roller gear unit in a new ribbon (supply ribbon) core so that the new ribbon core is positioned at the center of the ribbon roller gear unit, just as in step ①. Push the ribbon roller gear unit into the shaft holder on the top cover until it locks in place ...
  • Page 36 DURAPRINTER SRs      ⑤Push the roller gear unit (the one with the ribbon core on it and the leader tape is attached) into the take-up ribbon shaft holder on the top cover until the roller gear unit clicks into place.  ...

  • Page 37: Replacing Ribbon

    DURAPRINTER SRs          8-2. Replacing Ribbon ①Grasp the used ribbon, and pull the ribbon roller gear unit out of the take-up ribbon shaft holder on the top cover of the printer           Used ribbon  ...

  • Page 38: Changing The Thermal Head Pressure

    DURAPRINTER SRs  9. Changing the Thermal Head Pressure     Caution:   ●Turn the power off before performing this procedure.   ●Note that the thermal head may still be hot even if the power has been turned.                             This caution label is located near the thermal head.

  • Page 39: Test Printing

    DURAPRINTER SRs  10. Test Printing  The test printing procedure is described below. When installing the printer, always be sure to perform a test print once before connecting the printer to the computer.   ●Set DIP SW8 on the back panel to ON (to put the printer in the continuous forms mode). ●Load the printer with the continuous form with a width of 3.99”...

  • Page 40: Maintenance

    DURAPRINTER SRs  11. Maintenance  In order to keep the printer operating in peak condition for a long time, be sure to perform the maintenance described below. If these maintenance procedures are not performed, the printer will not be covered by its warranty.  ...

  • Page 41: Cleaning The Paper Guides

    DURAPRINTER SRs    Cleaning the Paper Guide   Paper guide                               Fig.24   Cleaning the Platen Roller Clean while turning the gears manually.          ...

  • Page 42: Cleaning The Paper Sensor

    DURAPRINTER SRs          Cleaning the Paper Sensor The sensor located between the paper guide and the platen roller through which the labels pass is the interruptive-type sensor. Pass a cloth dampened with alcohol through the region where the labels pass and then move the cloth back and forth several times to clean the sensor.

  • Page 43: Cleaning The Thermal Head

    DURAPRINTER SRs          Cleaning the Thermal Head   Thermal head                             Fig.28       Caution:   Note that the thermal head may still be hot even if the power has been turned off.  ...

  • Page 44: Removing The Interruptive-Type Center Hole Sensor

    DURAPRINTER SRs    11-2. Removing the Interruptive-type Center Hole Sensor    If a label accidentally sticks to the bottom portion (tunnel portion) of the Interruptive-type center sensor, remove the Interruptive-type center hole sensor as described below and remove the label.   ①Use a coin or a flat-blade screw driver to remove the left and right screws holding the Interruptive-type center hole sensor in place.

  • Page 45: Replacing Components

    DURAPRINTER SRs  12. Replacing Components  12-1. Replacing the Thermal Head    After being used for a long period of time, the thermal head may reach the end of its operational life, which will manifest itself through a deterioration in print quality resulting from broken wiring in the thermal head (resulting in white vertical lines), blurred bar codes and text, etc.
  • Page 46 DURAPRINTER SRs    ③Disconnect the two connectors on the thermal head and then remove the thermal head from the printer.       Connectors                             Fig.33   ④Being careful not to scratch it, connect the connectors to the new thermal head.   ...
  • Page 47 DURAPRINTER SRs          ⑤After setting the thermal head bracket into the guide holes in the printer, push the thermal head in until it locks in place. Be careful not to bend the ribbon peeler          Guide holes  ...

  • Page 48: Replacing The Platen Roller

    DURAPRINTER SRs    12-2. Replacing the Platen Roller    After being used for a long period of time, wear on the platen roller may result in deterioration in print quality, such as blurred bar codes and text, etc. It is then necessary to replace the platen roller in order to maintain the print quality.

  • Page 49: Replacing The Fuse

    DURAPRINTER SRs    12-3. Replacing The Fuse    ①Turn the fuse holder cap counterclockwise with a coin and pull out the fuse.    ②After removing the old fuse, push a new fuse into place. (One replacement fuse is included with the printer.)   ...

  • Page 50: Notes On Using Cutter (Cutter Model)

    DURAPRINTER SRs  13.Notes on Using Cutter（Cutter Model） ●    Cutting the Labels with Glue Be sure to cut the backing paper part between labels when using the labels with glue.           Cut position       Labels  ...

  • Page 51: Troubleshooting

    DURAPRINTER SRs  14. Troubleshooting This section describes check points and procedures to follow if you experience trouble with the printer.  Error Display Lights   Symptom  Remedy  ・  V erify that the power cable is securely connected to the printer.  The power indicator does not light up when ・ ...
  • Page 52 DURAPRINTER SRs    LED lighting patterns            Front panel LEDs (in label issuing Cover Label Ribbon Head Com. Buzzer sound Error mode) ● ○ ○ ○ ○ ○ Cover open No buzzer ○ ● ○ ○ ○ ○...
  • Page 53 DURAPRINTER SRs    Printing Does Not Function Properly   Symptom Possible Cause Remedy ・The [↑／Feed] switch is not pressed ・ Turn on the power while pressing [↑／ Test printing does not work. Feed] switch. ・ The ribbon is installed backwards or the ・...

  • Page 54: Appendix A Basic Specifications

    DURAPRINTER SRs  APPENDIX A Basic Specifications      1. Printing method Thermal transfer method 2. Dot density 400dpi(15.75dot/mm) 3. Printing speed 0.35”/sec〜4.0”/sec 4. Maximum printing width 3.84”(97.54mm)(1536dot) 5. Maximum printing length 10.00”(254mm)(4064line) 6. Page width 0.98” to 4.33”(25 to 110mm) 0.19” to 10.00”(5 to 254mm)      Cutter Model –– 0.98”(25mm) or more 7.
  • Page 55 DURAPRINTER SRs        ０⁰ ，90⁰ ，180⁰ ，270⁰ 16.Barcode rotation 17.2D symbols (1)PDF417 (2)QR (3)Data Matrix(ECC200) 18.Characters (1)Dot fonts     & symbols  ・XS,SS,S,M,L,B,N1,N2,NO1,NO2,                             NO3,NO4,NO5,NA1,NA2                             (alphanumeric 1-byte codes)  ...
  • Page 56 DURAPRINTER SRs        21. Host interface Parallel (Centronics conforming) Serial （RS232C） 22.External dimension Height 12.6” (330mm) Width 11.4” (290mm) Depth 11.8” (300mm) 23.Weight 41.8lb (19Kg) or less 24.Power consumption 150W 25.Input voltage AC100V 26.Operating temperature    and humidity requirements  41to950F (5〜35℃)、10〜85％RH 27.Option  ...

  • Page 57: Appendix B Serial Interface

    DURAPRINTER SRs  APPENDIX B Serial Interfaces  This printer comes equipped with a serial communication port on the right side wall.                Serial Port  Receive Buffer Capacity  8kbytes   Serial Communication Control  When the free capacity of the receive buffer changes from 257 bytes to 256 bytes, the send halt signal is sent. When the remaining data in the receive buffer changes from 17 to 16, the send start signal is sent. ...
  • Page 58 DURAPRINTER SRs      The diagram below shows the necessary interface cable connections for serial communications between this printer's serial port and a host, which follows RTS/CTS (hardware) handshaking protocols. Connect the cable correctly, or the printer error may occur when a lot of data are continuously sent. ・...

  • Page 59: Appendix C Specifications For Labels And Ribbons

    DURAPRINTER SRs  APPENDIX C Specifications for Labels and Ribbons Specifications for Labels and Ribbons       Use the specified labels and ribbons (ink ribbons) on this printer. Label Ribbon DURATACK 10PN DURAINK 10PN DURATACK PON DURAINIK 10PN DURATACK PT DURAINK DLH NP coated paper DURAINK G DURATACK P...

  • Page 60: Appendix D Memory Card

    DURAPRINTER SRs  APPENDIX D  Memory Card  Memory cards are used to store label format data. When using a memory card, you can print bar code labels simply by sending a format ID and the label data to the printer. Memory cards are optional accessories. Consult your dealer for details on how to write format information to memory cards ...
  • Page 61 DURAPRINTER SRs    Memory Card Specifications    SRAM memory card ・JEIDA (Japan Electronics Industrial Development Association) IC memory card ・Guide line Ver. 4.1 (250 nsec access time) ・The maximum card capacity 2Mbytes         Note:   ・Data in SRAM memory cards are backed up by a lithium battery.  ...

  • Page 62: Appendix E Label Specifications

    DURAPRINTER SRs  APPENDIX E Label specifications  1. Layout of Page Detection Areas     (1)Backing paper (Interruptive-type center sensor)   There must be a backing paper position of 0.08” or more   0.04”(2mm) to 0.20”(5mm) in direction of height.   0.20” or less  ...

  • Page 63: Miscellaneous (Printintg Area)

    DURAPRINTER SRs    2. Miscellaneous (Printing Area)   The print position may vary slightly because of the error in manufacturing labels or the detection error by the sensor. Printing must occur within the shaded regions in the illustrations                      ...

  • Page 64: Appendix F The Position Of The Thermal Head

    DURAPRINTER SRs  APPENDIX F The Position of the Thermal Head        1. When the thermal head has been moved after replacing the ink ribbon or cleaning or replacing the thermal head, etc., make sure that the thermal head is returned to its correct position. 2.

  • Page 65: Appendix G Function Setting List

    DURAPRINTER SRs  APPENDIX G Function Setting List DURA PRINTER SRs ＊The new setting becomes effective only after the power is turned on again.   (Note)The setting designated and sent from DURA RHYTHM is effective. Setting History Function Function Setting Setting Factory...
  • Page 66 DURAPRINTER SRs  １ Returning from Normal ２ １ on-demand Printer feeds backward one extra page before leading edge alignment. ３ Printer does leading edge alignment after returning from the on-demand position. The check timing of label peeling Delay time in manual １...

  • Page 67: Appendix H The Front Label Positioning Method (Set Tof)

    DURAPRINTER SRs  APPENDIX H The Front Label Positioning Method (Set TOF) * It is for SR and SRs printer with the mode for peeler unit : Function No. 1 value is 5, 6 and 7. We explain about the function of (Set TOF) button that uses it after loading labels, ink-Ribbon, &...

  • Page 68: Appendix Iimportant Items Of Daily Operation

    DURAPRINTER SRs  APPENDIX I Important Items of Daily Operation 1. Setting the Labels and Ink Ribbon (1) Setting the labels5-1 Setting the labels Set the labels straight without lateral deviation, using the edge of center fixing type sensor as a basis. Pay attention to the paper feed pass when the external roll holder is used.
  • Page 69 DURAPRINTER SRs  2. Cares When Operating (1) When supplies are replaced, the following requirements must be met. [1] Do not turn off the power to the personal computer. Otherwise the data sent from the personal computer are lost. [2] When replacing supplies, do not wear metallic protruding articles, such as watch. Otherwise the heating element of thermal head is damaged, resulting in wire breakage.
  • Page 70 DURAPRINTER SRs  3-1. Cleaning This is important item in order to keep the printer in peak condition for a long time, be sure to perform the maintenance described below. Clean the following parts according to the check cycle. (1) Thermal head unit * Clean the parts in addition to the heating element.
  • Page 71 DURAPRINTER SRs  (2) Platen roller unit If contamination by paper dust is significant, take out the unit, and clean it. Taking-out method: Releasing the left and right locks, remove upward. Left lock Right lock (3) Paper sensor unit and Label output area...

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