System Requirements - Fantom Drives Black Diamond Quick Start Installation Manual

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Q: I do not see my drive listed in the My Computer window,

but it does appear in the Device Manager list.

A: Right-click on My Computer. Select Manage in the pop-up

menu. In the Computer Management window and navigate to

Storage -> Disk Management. In the Disk Management window,

you should see a list of available storage devices. Look for the

disk that has a capacity closest to your Fantom Drives unit,

and right-click on the corrolating right-hand box. In the pop-up

menu that appears select "Delete Partition." The description will

change to say "Online" & "Unallocated". Right-click on the box

and select Create New Partition in the pop-up menu. When the

Partition Wizard appears, select "Primary Partition" and click

"Next." Click "Next" in the next dialog, selecting the default value

for the drive. You will then see a drive letter (you can change

this drive letter if you wish); click "Next." You will then be asked

to format the drive.

Q: After I connected the drive to my PC, I got the following

alert message: HI-SPEED USB Device Plugged into non-HI-

SPEED USB Hub." What does this mean?

A: Windows 2000 and XP users will get this alert message if you

plugged the drive into a USB port that only supports USB 1.1.

This is fine, except your drive will operate at USB 1.1 speeds.

If an issue cannot be resolved by using our FAQ, please

contact Technical Support via the Fantom Drives support site

http://www.Fantomdrives.com/helpdesk

Glossary

Bit - The smallest unit of digital data. In binary code, a bit is

represented logically as a either 1 or a 0.

Buffer - RAM cache that temporarily stores data so it can be

delivered to a device as it is needed.

Bus - An electronic link for the transmission of data between

digital devices, such as computers and computer peripherals.

Byte - A unit of digital data, usually made up of eight bits.