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Summary of Contents for Lumos Networks DSL Modem
- Page 1 Broadband DSL Quick Start Set Up Guide...
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Page 2: Table Of Contents
Connecting the DSL modem . . . . . . . . . . . . . . . . . . -
Page 3: What's In The Box
What’s In The Box • 2 DSL Filters • 1 Phone Cord • 1 DSL Modem • 1 Power Adaptor • 1 Ethernet Cable DSL Filters Ethernet Cable Phone Cord DSL Modem Power Adapter The following items are not included and must be provided by you: PC with XP/Vista/7 installed -or–... -
Page 4: Applying The Dsl Filters
Applying the DSL Filters Install the DSL filters on every device that shares the same number as the DSL Modem (example below). The filter is designed to remove the DSL signal from whatever device it is attached. Do not filter the DSL Modem. -
Page 5: What Devices Must Be Filtered
Lumos Networks Customer Care at 888-553-6454. Connecting the DSL Modem Connect the DSL Modem directly to a working wall jack on the DSL line using the phone cord included with the DSL Modem. Avoid us- ing a standard phone cord that is longer than 8 feet . - Page 6 Wall Jack Phone Cord DSL Modem Plug the power supply into the DSL Modem and into a working electrical outlet. To avoid possible damage to the DSL Modem, use a surge protector between the DSL Modem and outlet. Do not connect the DSL Phone cord to the surge protector as it may cancel out the DSL signal .
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Page 7: Connecting A Computer
DSL Modem’s Ethernet port. 2 . The phone cord should already be plugged into the DSL modem (page 3). If not, plug the phone cord into the DSL Modem and into your wall jack. -
Page 8: Setting Up A Computer
Setting up a Computer If you are unable to browse after ‘Connecting a Computer’ the following steps are necessary. On Windows All Versions • Open Internet Explorer • Click Cancel if your computer is trying to use a Dial-Up connection •... - Page 9 On Windows Vista • Open the Start menu in the bottom left of your screen • Open Control Panel • Click the ‘classic view’ button on the upper left of the control panel . • Click on the Network and Sharing Center. On the left hand side under ’...
- Page 10 On Mac OS 8/9 • Open the Apple Menu in the top left of your screen • Click ‘Control Panels’ • Select TCP/IP • Connect via should be set to ‘Built in Ethernet’ • Configure should be set to ‘Using DHCP Server’ •...
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Page 11: Troubleshooting
Technical Support at 1-888-553-6454. Before calling, please ensure the DSL modem is not filtered. My Windows computer is trying to dial up. See the ‘Setting up a Computer’ section on pages 6 - 8. - Page 12 Who do I call for Modem Returns? If for any reason you must return your the DSL modem, you are responsible for return postage and any damage or loss. Please notify 1-888-553-6454 before returning the DSL modem. The original modem should be packed in the original box (if available).
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Page 13: Notes
Notes Incoming Mail (POP3) Server is mail.lumos.net Outgoing Mail (SMTP) Server is mail.lumos.net Lumos Networks Webmail can be accessed worldwide via http://webmail.lumos.net DSL terms and conditions may be viewed at: http://www.lumosnetworks.com/content/internet_terms... - Page 16 For Technical Support Call: 1-888-553-6454 or email help@lumos.net Revised 01-05-12...
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