Trouble Shooting; User Manual Photomaker - Kaiser Baas Photo Maker User Manual

13. Trouble Shooting

Issue
My computer
does not
recognise the
PhotoMaker.
I get a Windows
message that
reads "device not
recognised"
My installation
disc will not auto
start
My PhotoMaker
works ok, but
some of my slides
or negatives look
overexposed
My negatives
are scanning as
negatives and not
full colour photo's
PhotoMaker Mac Manual.indd 31
Possible cause
PhotoMaker not
plugged into a
high-speed USB
port.
CD drive may not
be set to autorun.
May be a problem
with install CD.
May be a problem
with your CD
drive.
Time for auto
exposure varies
according to
your computer
configuration.
"Slide" has been
selected rather
than "negative".
Save location
needs to be
changed.
PhotoMaker
Resolution
Your computer must have a USB 2.0 to
communicate with your Photomaker.
Check to see if USB 2.0 is installed
on your computer. If you do not have
a USB 2.0 installed on your computer
you can upgrade your USB ports. This
hardware is available at most computer
stores.
On your PC choose My Computer and
navigate to your CD Rom drive. Run the
Menu application file.
Check to see if your CD drive is
operating properly. If possible check
another computer to see if the disc is
recognised.
Some "Anti Virus" system may block
the auto start, please install manually.
The PhotoMaker self adjusts to
your slide/negative exposure. Wait
for the live view window to stop
adjusting for exposure and then click
"Capture" to get image. Check your
slides or negatives to see if they
may have been overexposed when
originally developed. You may use the
MediaImpression software to adjust or
improve the image quality.
Ensure that the right media is selected:
Slide or Negative in the acquire images
screen.
Change the Save location in which the
photos are saved in.
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12/01/2011 4:46:27 PM