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Summary of Contents for Sonomax EERS
- Page 1 Fitting Guide...
- Page 3 Table of Contents This Box Includes ............2 Animator Introduction ............. 4 Step 1: Activation and Position ........... 6 Step 2: Start the Shaping Process ........8 Step 3: Remove and Assemble .......... 10 Make Sure to Review with Customer ........12...
- Page 4 Make sure the box includes the following: SonoFit Fitting System: ™ Preloaded with 1 set of Earphones...
- Page 5 SonoFit Fitting System 1 Tube of Water Based ™ Fitting Lubricant Right Activation Switch 2 Earphone Faceplates Right Start Tab 1 Carrying Pouch Post 1 User Manual and Connector 1 Fitting Guide (Right=Red, Left=Blue) Retainer Ring Earpiece Wires Ear loop Adjustable Band Note to Animator: Please do not handle the activation switches and start tabs before you...
- Page 6 Important customer communication Note to Animator: If you would prefer to watch a video of the fitting experience, or speak directly with a SonoFit trainer, ™ visit www.sculptedeers.com for online Animator Fit Video Guide, or contact 1-888-921-EERS (3377)
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Page 7: Before You Begin
Before you Begin • T o ensure a smooth and timely process, please be sure the customer’s ears are easily accessed before you begin. • All hats, baseball caps, headbands, etc. should be removed before starting the fitting process. • The customer should tuck their hair behind their ears. - Page 8 Step 1 Activation + Position Evenly spread a small amount of fitting lubricant on both earpieces. Make sure to avoid the soundbore. Note: Precise amount of lubricant is not critical, just be sure to spread lubricant all around the earpiece, except for the soundbore.
- Page 9 Tell Customer: “Please focus on a point straight in front of you and keep your head straight.” Orient the fitting system so it sits vertically centered on the head. Adjust fitting system as needed to ensure a comfortable fit. Ask customer: “Do the earpieces feel deeply inserted and centered?”...
- Page 10 Step 2 Start the Shaping Process This step will take 4 minutes. You will need a timer ready. Tell customer: “Flipping the start tab will make a click sound.” “You may feel expansion in your ears for the first 30-45 seconds.” “It may feel strange at first but not to worry as it is perfectly normal.”...
- Page 11 Tell customer (continued): “ During these next 4 minutes, you can read the ‘Get To Know More About Your sculpted eers ’ on page 11 in the User Manual.” ™ If a monitor with video is playing, tell the customer...
- Page 12 Step 3 Remove & Assemble Communicate to customer: - The 4 minutes are up and to carefully remove the fitting system. - Show customer the unique shape of their earbud and tell them that everyone’s are different, like fingerprints. - Ear canals are unique, so it is not unusual for the left and right earpieces to look different—this is normal.
- Page 13 Pair the appropriate faceplate with the matching earbud. Red is right, Blue is left. Make sure to line up the corresponding colors on the inside of the faceplate with the inside of the earbud. This part of the Then simply snap-fit the faceplate to the earbud will be retainer ring of the earbud, and press all color coded.
- Page 14 Make sure to review the following with customer: This information can be found in the User’s Manual. 1. How to wear and remove earphones 2. Care and Maintenance 3. Warning 4. Warranty 5. Frequently Asked Questions...
- Page 16 1-888-921-EERS (3377) www.sonomax.com www.sculptedeers.com ©2011 Sonomax Technologies Inc. All rights reserved. U.S. Patents 6,754,357; 6,339,648; 7,418,105; 7,864,972. “Sonomax®”, “sculpted eers™”, “eers™”, and “SonoFit™” are either trademarks or registered trademarks of Sonomax Technologies Inc. in Canada and the U.S.A. Made in Canada.
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