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Turtle Beach Elite 800 User Manual

Turtle beach wireless noise-cancelling dts surround sound headset
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  Summary of Contents for Turtle Beach Elite 800

  • Page 2: Components View

    Package Contents For our Knowledgebase and Technical Support visit Turtle Beach Elite 800 Transmitter & Magnetic USB Transmitter USB Programming Elite 800 Headset Charging Stand Cable Cable PRESET REFERENCE Mobile Cable Digital Optical Cable Turtle Beach Sticker Turtle Beach Elite...
  • Page 3: Table Of Contents

    About the Elite 800 Parts and controls Headset Charging PS4™ and PS3™ Console Setup PS4™ Setup PS3™ Setup Xbox One™ Setup Windows® and Mac® OSX Computer Setup Wired Setup Bluetooth Pairing Bluetooth Operation Pairing the Headset and Transmitter Active Noise Cancellation...
  • Page 4: Go To Table Of Contents

    About the Elite 800 The Turtle Beach Elite 800 is a sophisticated gaming headset designed to unlock the audio potential of games, music, mov- ies and more. To get the most from your Elite 800, please take a few moments to review this introduction.
  • Page 5: About The Elite 800

    About the Elite 800 Magnetic Charging Stand Low profile magnetic charging stand keeps your Elite 800 fully charged without cables. Bluetooth Versatility Enjoy wireless Bluetooth connectivity with all your mobile devices including PS Vita™. Never Miss a Text or Call Pair your mobile phone to hear text notifications or take calls while gaming.
  • Page 6: Go To Table Of Contents

    About the Elite 800 Separate Volume Controls Set your mix of game and chat volume levels right on the headset. Stop SHOUTING! Mic Monitoring lets you hear your own voice in the headset to avoid shouting. Dynamic Chat Boost™ Even during loud gameplay spikes, chat volume automatically rises to ensure you never miss a command.
  • Page 7: Parts And Controls

    Parts and controls Headset Controls: Left Earcup Game Volume +/- Buttons Raise and lower the Game Volume. Power/ANC Button Bluetooth/Multi-Function Button Press = Active Noise Cancellation On/Off See the “Bluetooth Pairing Press and Hold = Headset Power On/Off and Operation,” pages 22-23. Mobile Connection Power LED HEADSET STATUS...
  • Page 8 Press = Mic On/Off. A high tone in the Preset Button Headset will confirm Mic On. A low tone Press = Cycle through Turtle Beach will confirm Mic Off. Signature Audio Presets. A voice prompt in the Headset will confirm your Press and Hold = Cycle through Mic Presets.
  • Page 9: Parts And Controls

    Parts and controls Transmitter: Front Bluetooth Status LED CHARGING STATUS Red = Headset Seated on Transmitter Blue = Headset Not Seated on Transmitter PAIRING STATUS Solid On = Headset Wirelessly Connected Double Blink = Headset Not Connected Pairing Button To initiate pairing, in the unlikely event that it Transmitter: Back becomes necessary.
  • Page 10: Headset Charging

    Headset Charging Even when the Elite 800 operates via wired connection to mobile devices, it can still use the internal amplifier and so requires power from its rechargeable battery. When charging, both the Headset Power LED and the Transmitter LED will glow Red.
  • Page 11: Ps4™ And Ps3™ Console Setup

    PS4™ and PS3™ Console Setup The Elite 800 headset is designed for use with PS4™ and PS3™ consoles. Console Console DIGITAL OUT (OPTICAL) 1. Connect the USB end of the USB Transmitter Cable to a USB port on the game console.
  • Page 12: Ps4™ Setup

    5. In the check-off boxes, select ONLY Dolby Digital 5.1 ch. Note that if the device does not support the selected format, the speakers might be damaged. NOTE: Do not select DTS. While the Elite 800 features DTS Dolby Digital 5.1ch Headphone:X surround sound, the system requires a Dolby DTS 5.1ch...
  • Page 13: Go To Table Of Contents

    PS4™ Setup 12. Go to Settings > Devices > Audio Devices > Headsets and Microphone Level Headphones > Microphone Level. 13. Follow the on-screen instructions to calibrate your Speak into the microphone and adjust the microphone level so that the input volume is in the microphone [Good] range.
  • Page 14: Ps3™ Setup

    PS3™ Setup 1. In the PS3 menus, go to Settings > Accessory Settings > Audio Device Settings. 2. Set the Input Device and Output Device fields to Turtle Beach Audio Device Settings Elite 800. Microphone Level Input Device Turtle Beach Elite 800...
  • Page 15 PS3™ Setup 4. In the check-off boxes, select ONLY Dolby Digital 5.1 Ch. NOTE: Do not select DTS. While the Elite 800 features DTS Headphone:X surround sound, the system requires a Dolby Digital Audio Output Settings input signal. Select an output format supported by the TV or AV amplifier (receiver) in use. The system will automatically adjust the output to match the selected format.
  • Page 16: Xbox One Setup

    Xbox One Setup Requires Xbox One Headset Adapter (Sold Separately) Console Console DIGITAL OUT (OPTICAL) 1. Connect the USB end of the USB Transmitter Cable to a USB port on the game console. 2. Connect the micro-USB end of the USB Transmitter Cable to the main USB port on the Transmitter. NOTE: Do not use the USB port labeled “PROGRAM ONLY.”...
  • Page 17 Xbox One Setup 4. Insert the Xbox One headset adapter, sold separately, into the Xbox One controller. Use the two long pins to properly align the adapter 5. Connect the Mobile Cable to the Xbox One headset adapter and the Mobile Connection on the left earcup of the Headset.
  • Page 18 This will repeat the original process. Update another Exit 9. Hold down the Chat Balance button on the Xbox One Audio Adapter until you hear a tone. This will allow game audio to only travel through your Elite 800 transmitter. Go to Table of Contents...
  • Page 19 Dolby Digital input signal. 3 steps This step is particularly important for clear game sound. If you skip this step, the Elite 800 will receive two streams of game sound, slightly out-of-sync. Clarity will be degraded. Go to Table of Contents...
  • Page 20: Windows® And Mac® Osx Computer Setup

    Windows® and Mac® OSX Computer Setup The Elite 800 can also be used on Windows or Mac OSX computers equipped with a Dolby Digital Live (DDL) sound card using a digital optical S/PDIF output. NOTE: Your computer must have a sound card with Dolby Digital Live installed in order to hear DTS Headphone:X surround sound through the headset.
  • Page 21: Wired Setup

    Wired Setup The Turtle Beach Elite 800 is equipped to take advantage of game audio, music and video sound tracks from portable devices, including laptops, tablets, mobile phones and handheld gaming consoles, via the supplied Mobile Cable. Connect one end of the Mobile Cable to the Mobile Connection on the left earcup of the Headset and the other end to the headphone output jack of your mobile device.
  • Page 22: Bluetooth Pairing

    While the supplied Mobile Cable gives you wired connection to mobile devices, the Bluetooth feature enables wireless connections (HSP + A2DP). Enjoy the Turtle Beach Elite 800 with compatible mobile devices, such as tablets, smartphones and the PS Vita™ handheld system.
  • Page 23: Bluetooth Operation

    Play/Pause Double Press Redial Next Track In addition, three buttons on the right earcup change function when you’re using the Elite 800 exclusively via Bluetooth connection. NOTE: Functionality may vary by connected Bluetooth device. Right Earcup Chat Volume Up Button...
  • Page 24: Pairing The Headset And Transmitter

    Pairing the Headset and Transmitter The Elite 800 Headset and Transmitter come paired out of the box. When paired, with both the Headset and Transmitter powered on, the Transmitter’s LED will be on solid (lit, but not blinking). However, if your Transmitter’s LED is double-blinking, follow the steps below to pair your Headset and Transmitter.
  • Page 25: Active Noise Cancellation

    The soft cushions of the Elite 800 also help block external sound, providing an added level of noise reduction. • To turn on Active Noise Cancellation (ANC), with the headset on, press the Power/ANC Button. A voice prompt in the Headset will confirm your selection and the Power LED will flash Pink.
  • Page 26: Adjusting The Sound

    In addition, the Headset Power LED will flash Pink when ANC is on and flash Blue when ANC is Off. NOTE: You can only turn Active Noise Cancellation on or off when the Elite 800 Headset itself is turned on.
  • Page 27 Game Mode > Movie Mode > Music Mode > Surround Off (Stereo Mode) NOTE: These descriptions itemize the modes available using the initial firmware version for the Elite 800. Upgraded or personalized headsets may have additional or revised modes not shown here.
  • Page 28 Signature Presets SURROUND MUSIC MODE Signature Sound. Turtle Beach brings the music onto your personal stage. Scan your ticket for your own private concert. Stadium. Experience live concert music as it was meant to be heard. Feel the crowd around you as the band on stage turns it up to 11.
  • Page 29: Firmware Upgrades And Personalization

    You can check to see that you have the latest, most advanced firmware at To upgrade the Elite 800, connect the Transmitter & Headset to an internet-connected computer using the USB Programming Cable. Connect the micro-USB end of the cable to the Programming USB port on the back of the Transmitter (the one that says PROGRAM ONLY).
  • Page 30: Replacing Rocker Plates

    Replacing Rocker Plates Customize your headset at NOTE: The availability of additional speaker plates varies by market as is subject to local restrictions. Go to Table of Contents...
  • Page 31: Specifications

    Specifications HEADSET Speakers: 50 mm with Neodymium Magnets Frequency Response: 20 Hz – 20 kHz Earcup Design: Around-Ear (Closed) Microphone Design: Dual Hidden Noise-Cancelling Microphones Bluetooth: Bluetooth Radio with Dual-Pairing Mode and A2DP Compatibility Battery: Rechargeable Lithium Polymer TRANSMITTER Game Input: Digital Optical (Toslink) with Digital Optical Pass-through Chat/Mic Input/Output: USB Surround Sound Processing: DTS Headphone:X 7.1 Wireless Connection: RF with Intelligent Channel Hopping...
  • Page 32: Troubleshooting Tips

    Troubleshooting Tips No sound Possible cause Solution Power is off Confirm that the Headset is on. The Headset Power LED should be illuminated. Recharge the Headset. See “Headset Charging,” page 10. Dead/low battery NOTE: The Ear Force Audio Hub app for Android™ phones and tablets enables you to check battery status.
  • Page 33 “PS4 Setup”on page 12, “PS3 Setup” on page 14, “Xbox One Setup” on page 16 or “Windows and Mac OSX Computer Setup” on page 20. When using the Elite 800 with a computer, you may also need to check the Audio Settings in the specific software program you are using.
  • Page 34: Important Safety Information

    Important Safety Information To avoid potential damage to the device, always disconnect all cables before transporting it. WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time, so it is important to keep the volume at a safe level. Over time, your ears adapt to loud volume levels, so a level that may not cause initial discomfort can still damage your hearing.
  • Page 35: Regulatory Compliance Statement

    Use only the supplied internal antenna. Unauthorized antennas, modifications, or attachments could damage the Elite 800 RX & TX Models and violate FCC regulations. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 36 To prevent radio interference to the licensed service (i.e. co-channel Mobile Satellite systems) this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing and not supported by Elite 800 RX & TX Models.
  • Page 37: Declaration Of Conformity

    POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY, SWITZERLAND The Elite 800 RX & TX devices communicate with each other to provide wireless local area networking (WLAN) capabilities. Additionally, the Elite 800 RX device has a BT radio transceiver for communicating with users over the internet connection provided in the host platform.
  • Page 38 Bulgaria: С това, Turtle Beach обявява, че този модел на радио на ELITE 800 RX & TX, е със съгласие с съществените изисквания и други важни условия на директива 1999/5 на европейски съюз Czech Republic: Turtle Beach tímto prohlašuje, že tento ELITE 800 RX & TX, je ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES.
  • Page 39 Slovenia: Turtle Beach izjavlja, da je ta ELITE 800 RX & TX, v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloèili directive 1999/5/ES. Spain: Por medio de la presente Turtle Beach declara que el ELITE 800 RX & TX, cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 40: Warranty

    WARRANTY SERVICE: In the USA and CANADA Warranty Service is provided by our Turtle Beach USA offices and in all other Countries it is provided by our local International Distributors when available. Refurbished/Recertified products are sold on an AS IS basis with a 90-day Warranty or less in accordance with each ven- dor’s policy.
  • Page 41 EXCLUSIONS FROM LIMITED WARRANTY: This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product: - is used for commercial purposes such as “LAN, Call Centers” (including rental or lease); - is modified or tampered with;...
  • Page 42 © 2014 Voyetra Turtle Beach, Inc. Turtle Beach, the Palm Tree Logo, Voyetra, Ear Force, and Audio Advantage are trademarks of Voyetra Turtle Beach, Inc. For DTS patents, see Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Headphone:X is a trademark of DTS, Inc.