Kenmore 796.4051 Use & Care Manual page 27

BEFORE CALLING FOR SERVICE (cont.)
Staining
Check if...
Were bleach or softener added directly to the wash load in
the drum?
Washer not unloaded promptly.
Clothes not properly sorted.
Water in the washer drains slowly or not at all, or the display shows:
Check if...
Drain hose is kinked, pinched, or clogged.
The drain pump filter is clogged.
Drain discharge is more than 96" above bottom of washer.
Washer fills with water slowly or not at all, or the display shows:
Check if...
Water supply taps are not open fully.
Water line hoses are kinked, pinched, or crushed.
Water inlet filters are clogged.
Water pressure to tap or house is too low.
Water supply connected with leak-limiting hoses.
Washer will not turn ON
Check if...
Power cord is not properly plugged in.
House fuse is blown, circuit breaker has tripped, or power
outage has occurred.
Cycle won't start, or the display shows:
Check if...
The door is not closed properly.
TROUBLESHOOTING GUIDE
Then...
Laundry chemicals must be loaded into the dispenser.
Always remove items from the washer as soon as possible after the
cycle is complete.
Always wash dark colors separately from light colors and whites to
prevent discoloration. If possible, do not wash heavily soiled items
with lightly soiled ones.
Then...
Make sure the drain hose is free of clogs, kinks, etc., and is not
pinched behind or under the washer.
Clean the drain pump filter. See Maintenance in the Care and
Cleaning section on page 25.
Adjust or repair drain.
Then...
Make sure that the water taps are open fully.
Make sure the hoses are not kinked or pinched.
Be careful when moving the washer.
Clean the inlet filters. See Maintenanse in the Care and Cleaning
section on page 24.
Check another faucet in the house to make sure that household
water pressure is adequate.
Hoses designed to limit leaks can trip falsely and prevent washer
from filling.
Then...
Make sure that the plug is plugged securely into a grounded,
3-prong, 120-VAC, 60-Hz outlet.
Reset circuit breaker or replace fuse. Do not increase fuse capacity.
If the problem is a circuit overload, have it corrected by a qualified
electrician.
Then...
Make sure that the door is closed properly and press the
START/PAUSE button. After starting a cycle, it may take a few
moments before the drum begins to turn or spin. The washer will not
operate unless the door is locked.
If the door is closed and locked and the open door error message is
displayed, call for service.
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