Advertisement
Set up
1
Approximate time: 10 minutes
Begin by setting up the Wi-Fi Gateway and then establishing each service. You will not have TV or Internet service while
you're replacing your AT&T U-verse Wi-Fi Gateway.
· Unplug the power cord from your existing Wi-Fi
a
Gateway
· Set your old power cord aside
· Power down all U-verse TV receivers by unplugging
them from the electrical outlets
Existing Wi-Fi Gateway
C
· If you have a cable connected to the Coax port of
the existing Wi-Fi Gateway, disconnect the cable
and connect it to the replacement Wi-Fi Gateway
as tightly as possible
Coax Port
Existing Wi-Fi Gateway
Replacement Wi-Fi Gateway
· Stand the replacement Wi-Fi Gateway next to the
B
existing Wi-Fi Gateway
· Remove connections from the existing Wi-Fi Gateway
one at a time and connect them to the replacement
Wi-Fi Gateway
ONT Port
Data Port
Ethernet Ports
Existing Wi-Fi Gateway
Replacement Wi-Fi Gateway
D
· Remove the sticker covering the Power port of your
replacement Wi-Fi Gateway
· Using your new power cord, plug your replacement Wi-Fi
Gateway into an electrical outlet. You should see a green
light on the power cord indicating that there is power
· Refer to the Equipment return section on the back of
this guide for instructions on how to return your
existing Wi-Fi Gateway and power cord
Replacement Wi-Fi Gateway
Power up
2
Approximate time: 15 minutes
a
Your Wi-Fi Gateway is now powering up. During this time, the Broadband light will turn
red and the Power light may turn orange.
Wait up to 15 minutes for the Service indicator light to turn solid green.
During this time (up to 15 minutes), do not unplug the power cord or the green
data cable, as this can permanently damage the Wi-Fi Gateway and significantly
delay your service activation.
If the Service light does not turn solid green or continues to blink after 15 minutes,
see the
Having trouble?
section on the back of this guide.
B
Power up all of your TV receivers by plugging them back into the electrical outlets. This
process may take several minutes.
Go Wi-Fi
3
Approximate time: 10 minutes
You will need to complete this step in order to reestablish your Wi-Fi connections. The Wi-Fi Network
Name (SSID) and Wi-Fi Password (Wireless Network Key) are different on your replacement Wi-Fi Gateway
than on your old Wi-Fi Gateway. Any other custom settings that you had made on your old Wi-Fi Gateway
will also need to be implemented on the replacement Wi-Fi Gateway.
Write down the Wi-Fi Network Name and Wi-Fi Password to configure additional Wi-Fi devices.
This information is on the side of your Wi-Fi Gateway. The Wi-Fi Network Name consists of
ATT plus the last seven characters of the Wi-Fi Gateway's serial number.
Be sure to record this information in the form below.
Now configure your new
Wi-Fi network:
1. Go to your computer's "Wireless
Network Settings" and refresh the
network list.
2. Select your Wi-Fi Network Name
(SSID) from the list. You may need
to scroll through the list to find
Wi-Fi Network Name (SSID)
your Wi-Fi Network Name.
A
3. Enter the 12 character Wi-Fi
12 character Wi-Fi Password (Wireless Network Key)
Password (Wireless Network Key)
in the Password field to connect to
your network.
For illustrative purposes only. Please refer to the label on your
equipment for your personal SSID and Wireless Network Key.
4. Connect all your Wi-Fi devices with
the new Wi-Fi Network Name and
new Wi-Fi Password.
Stay connected on the go!
AT&T Wi-Fi Basic is included with your
AT&T U-verse High Speed Internet service, so you can access the Internet at thousands
attwifi.com
of AT&T Wi-Fi Hot Spots across the country . Visit
Questions?
Go online:
Visit att.com/uversesupport
Replacement Wi-Fi Gateway
Indicator lights on front panel
may vary with setup.
SSID: ATTXXXXXXX
Wireless Network Key: XXXXXXXXXXXX
For help: att.com/support
T
T
to learn more.
Power
Battery
Ethernet
Wireless
HomePNA
Broadband 1
Broadband 2
Service
Phone 1
Phone 2
USB
NVG589
Advertisement
