Troubleshooting - Kawai ANYTIME X2 Owner's Manual

Troubleshooting

The tables below summarise issues that may be experienced with the AnyTimeX2 piano, explaining the typical
cause(s), and recommended solution(s).
 Power
Issue
The instrument does not turn on.
The instrument turns itself off after a period
of inactivity.
 Sound
Issue
The instrument is turned on, however no sound
is produced when the keys are pressed.
The sound distorts when playing at very loud
volume levels.
Strange sounds or noises are heard when
playing with piano sounds.
The top 18 notes of the keyboard sustain for
longer than neighbouring notes, even when the
damper pedal is not pressed.
 Headphones
Issue
The headphone volume is too low.
Possible Cause and Solution
Check that the power cable is fi rmly attached to the instrument, and
connected to an AC outlet.
Check that the 'Auto Power Off ' function is not enabled.
Possible Cause and Solution
Check that the VOLUME knob is not set to the lowest position.
Check that the 'Local Control' setting in the MIDI Settings menu is set to On.
* When you are trying to hear the sound from the speakers of ATX2-f; Check
that a pair of headphones (or headphone adaptor plug) are not connected
to the PHONES jacks.
Check that the VOLUME knob is set to an appropriate level, reducing the
volume if excessive distortion is heard.
If connecting the instrument to an amplifi er/mixer using the LINE OUT
jack, reduce the value of the 'Line Out Volume' setting in the Basic Settings
menu.
The AnyTimeX2 piano attempts to reproduce the rich variety of tones
created by an acoustic grand piano as accurately as possible. This includes
string resonances and damper noises, and other subtle characteristics that
contribute to the overall piano playing experience.
While these additional tones are intended to enhance the realism of the
instrument, it is possible to reduce their prominence, or disable the eff ects
altogether using the settings in the Virtual Technician menu.
This is the correct behaviour, and intended to reproduce the undamped
notes (typically the top two octaves) of an acoustic grand piano.
Possible Cause and Solution
If the 'Nominal Impedance' specifi cation of the headphones is less
than 100 Ω (ohms), set the 'Phones Volume' setting in the Basic
Settings menu to High.
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