Thuraya XT Satellite User Manual

Thuraya XT Satellite User Manual

Satellite phone sat - gps - gmprs
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Summary of Contents for Thuraya XT Satellite

  • Page 1 USER GUIDE...
  • Page 2: Table Of Contents

    CONTENTS Thuraya XT 01 Before you start For your safety Unpacking your Thuraya XT Battery Information Thuraya XT Taking care of your Thuraya XT The function of the keys Precautions for Thuraya XT Thuraya XT 02 Getting started Introduction Making and receiving calls...
  • Page 3 Thuraya XT 03 Using the menu 1. Contacts 5. Messaging 1.1 Search 5.1 New message 1.2 Add Contact 5.2 Inbox 1.3 Group 5.3 Draft 1.4 Speed dial 5.4 Sent messages 1.5 Copy 5.5 Outbox 1.6 Delete 5.6 Templates 1.7 Memory Status 5.7 Settings...
  • Page 4 Thuraya XT 03 Using the menu 9. Security 9.6 IMEI Number 9.1 PIN1 code 9.7 Software version 9.2 Security code 9.8 Soft reset 9.3 Change codes 9.9 Factory reset 9.4 Fixed dialing 9.5 Closed User Group Thuraya XT 04 Additional Information...
  • Page 5 01 Before you start...
  • Page 6 For your safety Unpacking your Thuraya XT Battery Information Thuraya XT Taking care of your Thuraya XT The function of the keys Precautions for Thuraya XT...
  • Page 7: For Your Safety

    Please read carefully and make yourself familiar with the safety measures and user instructions in this manual before you start using your Thuraya XT. This will help you to get the most out of your Thuraya XT. For your safety The following guidelines will help you to use your Thuraya XT safely.
  • Page 8: Switch Off Near Blasting

    01 Before you start SWITCH OFF NEAR BLASTING USE SENSIBLY Follow any restrictions. Use only in the normal position as explained in the Do not use the phone where blasting is in progress. product documentation. Do not touch the antenna unnecessarily. QUALIFIED SERVICE ENHANCEMENTS AND BATTERIES Use only approved enhancements and batteries.
  • Page 9: Battery Information

    01 Before you start Battery Information Use only the Thuraya approved battery pack and Thuraya approved chargers for your phone. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Caution Taking care of your Thuraya XT Your device is a product of superior design and craftsmanship and should be treated with care.
  • Page 10: Precautions For Thuraya Xt

    01 Before you start Precautions for Thuraya XT - Bottom cover - Battery Note If these parts are not attached properly, this may cause water or dust ingress resulting in a malfunction.
  • Page 11: Before You Start

    01 Before you start - Bottom cover Note If the rubber on any the above parts is damaged, contact the Customer Service Center. - Prolonged exposure to rain - Immersing underwater - Opening, closing, attaching or disassembling a cap or battery with wet hands - Exposure to sand...
  • Page 12 01 Before you start - Spa - Sauna - Humid bathroom - When using a USB/Data - When using earphones - When the battery is not - Extending the antenna when cable to charge the phone inserted the phone is wet or transmit data...
  • Page 13: Unpacking Your Thuraya Xt

    01 Before you start Thuraya XT Your package contains the following items: An overview of your Thuraya phone: SAT antenna Handset Battery Travel Charger Left soft key Right soft key Send key End key Navigation keys Center key Alphanumeric keypad...
  • Page 14: The Function Of The Keys

    01 Before you start The function of the keys Navigation Keys 4-way direction key for menu navigation. Long press on 0 key will display the ‘+’ symbol (to enter country calling codes, e.g. +971…) Center Key options. Left Soft Key Long press will switch between Silent &...
  • Page 15 02 Getting started...
  • Page 16 Initial steps During a call Inserting the SIM Card High-Penetration Alerting Inserting the Battery Conference Calls Turning on the Thuraya XT Write a new Message Enter your PIN (optional) Emergency call (SOS) Traditional text input Setup wizard Predictive text input...
  • Page 17: Introduction

    02 Getting started Introduction Your Thuraya XT Satellite Phone is a powerful and compact phone offering total convenience and mobility across Thuraya’s coverage unmatched combination of quality and performance. - Always keep the antenna fully extended when using the XT.
  • Page 18: Initial Steps

    Inserting the SIM Card Inserting the Battery A SIM card is required to connect to the Thuraya satellite network. Make sure to insert the SIM card before inserting the battery and top end until you hear it click in place.
  • Page 19: Turning On The Thuraya Xt

    Each digit entered is displayed as an ( ). The soft key SOS is available even: When the SIM card in your Thuraya XT is not valid. When you have a valid SIM card but no roaming with the selected service provider is possible.
  • Page 20: Setup Wizard

    Use the Setup wizard to set the basic details of the phone when you To lock the keypad initially switch on your Thuraya XT. If you decide to skip the Setup wizard you can access it later in To unlock the keypad 1.
  • Page 21: Display

    Users should be cautious when making calls while in this state.) Available soft key functions Status bar: Sending and receiving data from an external device Phone status operating condition of the Thuraya XT. Unread SMS Silent Display symbols Schedule Voice mail + SMS...
  • Page 22: Key Action

    02 Getting started Key action Useful tips How to add a contact ). Choose your save location and add the contact information. Left / Right direction How to delete a contact Up / Down direction Contact Search Delete To go back to idle screen while in another menu Navigation Current Position...
  • Page 23: Making And Receiving Calls Making A Call

    How to set the network During a call Network Network mode Select Your Thuraya XT offers a number of options which are only avail- Automatic (1) or Manual preferred network from the next screen. mute the call through the option menu.
  • Page 24: High-Penetration Alerting

    Conference Calls Incoming calls HPA is a feature on the Thuraya XT which allows you to receive a to actually receive the call itself. This is particularly useful when the put on hold and A is connected to the call with C. Using the option a weak signal.
  • Page 25: Write A New Message

    02 Getting started Write a new Message Menu Messaging New message. The complete lists of available symbols are shown below. Traditional text input a number key repeatedly until the desired character appears. indicate the selected character mode. 123 indicates number mode. The available text input Number are the available character modes.
  • Page 26: Predictive Text Input

    02 Getting started Predictive text input This allows you to enter each letter by pressing a key only once. Settings Language Input language dictionary. You can add up to 60 new words to the dictionary. between English and the selected language by pressing and holding for n and 3 for e.
  • Page 27 03 Using the menu...
  • Page 28: Contacts

    1. Contacts 5. Messaging 9. Security 1.1 Search 5.1 New message 9.1 PIN1 code 1.2 Add Contact 5.2 Inbox 9.2 Security code 1.3 Group 5.3 Draft 9.3 Change codes 1.4 Speed dial 5.4 Sent messages 9.4 Fixed dialing 1.5 Copy 5.5 Outbox 9.5 Closed User Group 1.6 Delete...
  • Page 29: Search

    03 Using the menu 1. Contacts in your address book. 3.Select the type of the entered number. 4.Enter Name. 5.Select Group. save. Option 2 1.While in the idle screen press the left soft key to access 1.1 Search Menu. Use the search function to look up names in your contact list. 2.
  • Page 30: Group

    03 Using the menu 1.3 Group 1.4 Speed dial An easy way to manage contacts in your You can use the number keys for speed dialing. A contact list is to use the Group function. This phone number needs to be assigned to each number key for this purpose.
  • Page 31: Copy

    03 Using the menu To make a call using a speed dial key: 1.6 Delete There are two ways of making a call when numbers are assigned Deletes contacts saved on the phone or the SIM card. to the speed dial keys. Choose whether to delete all contacts at once or individually.
  • Page 32: Navigation

    You can determine your current position using Option > Send via SMS the GPS (Global Positioning System) of your 4. To transmit your current position to a PC or laptop Thuraya XT. (while being connected via data cable) use Option > Connect to PC Menu >...
  • Page 33: Continuous Position

    03 Using the menu 2.2 Continuous position While moving with your Thuraya XT you can use the function While retrieving your Continuous Position you can use the Continuous Position to continuously update your GPS position. following options: 1. To save your current position as a Waypoint use...
  • Page 34: Waypoints

    03 Using the menu 2.3 Waypoints 7. To navigate to a selected waypoint. You can create waypoints in order to save the GPS data of your Option > Start navigation current position or you also can enter a waypoint manually if you know the GPS data of a particular position.
  • Page 35: Location Tracking

    03 Using the menu 2.4 Location tracking 2.5 Setting The function of location tracking shows waypoints in your phone 2.5.1 Format Tracking time (2.5.2). The GPS information can be shown in six formats: DD.ddddd DD/MM/SS.ss DD/MM/SS DD/MM.mm MGRS UTM. 2.5.2 Tracking time You can select tracking intervals from 1 Second Hour.
  • Page 36: Helper

    03 Using the menu 2.6 Helper In case of an emergency you can send an SMS with your current 2.6.3 Edit numbers. You can enter a number manually or you can select 2.6.1 Activate from your contact list (if you already saved numbers there). Long press the right soft key to activate the Helper.
  • Page 37: Qiblah & Prayer

    03 Using the menu 2.7 Qiblah & Prayer 2.6.4 Emergency SMS Provides information about the Islamic prayer direction (Qiblah) and prayer timings. Activate or deactivate the Emergency SMS. Menu > 2.Navigation > 1.Current position 2. Send the GPS position via SMS to 1400 or 1411. 3.You will get a Qiblah message.
  • Page 38: Call Logs

    03 Using the menu 3. Call logs In the Call logs the history of your phone calls 3.3 Call Duration can be viewed. Choose whether to show the call duration for: Last call Received calls Outgoing calls All calls 3.1 Call logs 3.3.1 GmPRS volume Choose whether you want to view: Choose whether to view the data volume for:...
  • Page 39: Organizer

    03 Using the menu 4. Organizer Contains the applications Alarm, Calendar, Calculator and Stopwatch. Alarm settings 1. Select a day of the week (Multiple selections possible) 4.1 Alarm Wake-up call Alarm 1 2. Enter the time. Alarm 4.1.1 Wake up call Current Time Alarm Sound Alarm Time...
  • Page 40: Using The Menu

    03 Using the menu 4. Turn On/Off the alarm. 6. Press Save to apply the change 4.1.2 Alarm 1 and Alarm 2 To set Alarm 1 or Alarm 2 follow the same instructions. function is not available. To switch off Alarm: 5.Turn On/Off the Auto Power.
  • Page 41: Calendar

    03 Using the menu 4.2 Calendar 4.3 Calculator Day with an entry Subtract Currently selected date Multiply Currently selected date with content Today Divide Show result Short-press for Dot (decimal point) 1. Add an entry at the selected date Option >...
  • Page 42: Stopwatch

    03 Using the menu 4.4 Stopwatch 4.5 World time The Stopwatch can store up to 20 lap times. Selecting Organizer > World time will show the world time in reference to the selected city. Select Start/Stop/Resume your city with the navigation keys and press the Back/Lap/Reset center key to save it.
  • Page 43: Messaging

    Sending guages) or 160 characters (Latin Group languages). options of the message editor. Your Thuraya XT supports multi-page SMS. The message sent with multi-page SMS will be shown as a single 3. Add the numbers of the recipients. Select Option >...
  • Page 44: Inbox

    03 Using the menu 5.2 Inbox Your inbox can store up to 150 messages on the phone and Voicemail message around 150+ messages on SIM card (depending on the type of A message that indicates the arrival of a new voicemail. SIM card).
  • Page 45: Draft

    You can save up to 150 sent messages on the phone. The Your Thuraya XT comes with 15 default templates. You can number of sent messages that can be stored on the SIM card varies depending on the type of SIM card.
  • Page 46: Settings

    Request reply soft key to complete the setting. 5.7.6 Bearer selection 5.7.2 Format Your Thuraya XT supports two different transmission modes. SMS can be sent through Text Fax E-mail ERMES service provided by the service provider by changing the SMS format.
  • Page 47: Info Message

    03 Using the menu 5.8 Info message Info message is a network service. It offers wide topics such as To receive an Info message In the Info message menu: Status is set to Off by default. Set the Status to On. 2.
  • Page 48: Memory Status

    03 Using the menu 6. Sound settings 5.9 Memory status Thuraya XT. Shows the total and the used memory of the phone and the SIM card. - The maximum storage space available in the phone is 450 - The maximum number of messages on the SIM card depends on your SIM type.
  • Page 49: Settings

    7.1.2 Greeting message the navigation keys to choose the proper Set the Greeting message that will appear on the screen every brightness and save with the center key time you switch on your Thuraya XT. Menu > 7. Settings > 1.
  • Page 50: Call

    03 Using the menu 7.2 Call 7.2.2 Call divert calls. This function diverts incoming: - voice calls - data calls 7.2.1 Call waiting - fax calls Call waiting allows you to receive an incoming call during an active call by either holding or ending the active call to receive the to the corresponding service provided by the service provider.
  • Page 51 Call diverting > 1. Voice > No reply 7.2.2.1.4 Unreachable: Incoming calls will be diverted when your Thuraya XT is switched off or outside of the coverage area. Choose whether to divert the Menu > 7. Settings > 2. Call >...
  • Page 52 03 Using the menu 7.2.3 Call barring 7.2.3.4 Incoming calls for the corresponding SIM and you must be subscribed to the This function prevents all incoming calls. corresponding service provided by the service provider. to connect to the network to complete the setting.
  • Page 53 03 Using the menu 7.2.4 Voice mail 7.2.7 Auto redial Set a new voice mail number If the number you are trying to call is busy you can activate to automatically redial the number. Menu > 7. Settings > 2. Call >...
  • Page 54: Gmprs

    The default setting is point name can be changed. Other available 7.2.9.1 Charge rate Thuraya APNs are GETLC (offering low You can set the price per minute according to your price plan. compression) and GETHC (offering high compression). To enter the price you need your PIN2 code included with your SIM card packagings.
  • Page 55: Language

    Choose your desired language by navigating with the left or right Input Language navigation keys and select with the center key of your Thuraya XT. The System language affects the menus in Menu > 7. Settings > 4.
  • Page 56: Time/Date

    03 Using the menu 7.5 Time/Date Auto update Update function or you can set the time and date manually. The Auto update service uses the GPS information of your Menu > 7. Settings > 5. Time/Date correct time cannot be determined. In this case please use the manual time setting.
  • Page 57: Data Connection

    03 Using the menu 7.6 Data connection 7.8 My numbers Data connection port for using GPS data or software upgrade can port and Serial port. When the and Data number on your current SIM card. Menu > 7. Settings > 8. My numbers be changed.
  • Page 58: Network

    03 Using the menu 8. Network In order to make calls or send SMS using your 8.2 SAT Registration If the SAT icon on your display is blinking you may not be able to make or receive SAT calls. In this case you can update the SAT registration manually by going to: Menu >...
  • Page 59: Security

    03 Using the menu 9. Security This function organizes settings to prevent 9.2 Security code unwanted disclosure of your personal In addition to the PIN code you can also use a personal Security information and protects basic contents of your code to protect your phone.
  • Page 60: Change Codes

    03 Using the menu 9.3 Change codes 9.4 Fixed dialing Choose whether to change: Fixed dialing is a function where only the PIN1 code PIN2 code Security code Barring code (used for call barring functions, please check with your operator) 9.4.1 Show list Shows the numbers or names registered in the Fixed dialing.
  • Page 61: Closed User Group

    03 Using the menu 9.5 Closed User Group 9.4.2 Add new Closed User Group is a function to form a calling group. To add a new number in Fixed dialing: service provider for details. center key Menu > 9. Security >...
  • Page 62: Imei Number

    03 Using the menu 9.6 IMEI Number 9.8 Soft reset You can reset your Thuraya XT without Number. losing your personal settings like contacts or messages. You can check the IMEI number of your Thuraya XT by selecting Menu > 9.
  • Page 63 04 Additional Information...
  • Page 64 Security code Troubleshooting PIN & PUK Certification information (SAR) PIN2 & PUK2 FCC Compliance Statement Barring code Certification information (IP54, IK03)
  • Page 65: Security Code

    04 Additional Information PIN & PUK There are several access codes that are used in your Thuraya protects your SIM card against unauthorized use. It is usually XT and your SIM card. These codes help you protect the phone supplied with the SIM card. Entering wrong PIN code 3 times against unauthorized use.
  • Page 66: Troubleshooting

    Your SIM card must be active. Entering a wrong PUK code may deactivate the SIM card. If you are abroad, roaming service must be enabled when using a non-Thuraya SIM card in the XT. Check if the SIM card is dirty or damaged.
  • Page 67: Certification Information (Sar)

    04 Additional Information Your wireless Thuraya XT phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) recommended by international guidelines (ICNIRP). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
  • Page 68: Fcc Compliance Statement

    04 Additional Information Your mobile device is also designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA) and Industry Canada. These requirements set a SAR limit of 1.6W/kg averaged over one gram of tissue. Although not intended to support operations when body-worn (in this position the phone cannot properly receive and transmit the satellite signal therefore in this mode of operation is not practical) the use of body-worn accessories is limited to belt-clips, holsters, or similar acces- sories that have no metallic component in the assembly and which provide at least 0.5cm separation between the device, including its...
  • Page 69: Certification Information (Ip54, Ik03)

    This unit is graded at dust protection level 5 which contributes to phone reliability in dusty environments. This unit is graded at waterproof level 4 providing protection against splashing water. This unit is graded at impact protection level 3 ensuring your Thuraya XT can withstand impact of up to 0.35 joule.
  • Page 70 Buyer Handheld Phone. This Limited Warranty is non-transferable. Product from defects in material and workmanship for a period of one (1) year from the date of purchase by the original Buyer to provide reasonable proof of date of purchase. Reconditioned replacement components, parts, units or materials may be used if the Product is repaired or replaced.
  • Page 71 This Limited Warranty will be void in its entirety if the Product is serviced by anyone other than Thuraya or a Thuraya any other person or entity to assume any other obligation or liability beyond that which is provided for in this Limited Warranty.
  • Page 72 Warranty Period provided herein. This Limited Warranty sets forth the entire responsibility of Thuraya with respect to the Product. There are no other liabilities of Thuraya arising from the sale of the Product whether based on warranty, contract, negligence or other theories of liability. No employee, agent, dealer, representative, distributor,...
  • Page 73 The crossed-out wheeled bin means that within the European Union the product must be taken to separate collection at the product end-of-life. Do not dispose of these products as unsorted municipal waste. THURAYA trademark is the sole and exclusive property of Thuraya Telecommunications Company. Copyright © 2013 Thuraya Telecommunications Company. All rights reserved.

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