Troubleshooting - Samsung Refrigerator User Manual

Troubleshooting

PROBLEM
The appliance is not
operating at all or the
temperature is too high.
The food in the
refrigerator is frozen.
There are unusual
noises.
The front corners
and sides of the
appliance are warm and
condensation starts to
form.
Ice Maker is not
producing ice.
Water dispenser is not
functioning.
You can hear a liquid
bubbling in the
appliance.
There is a bad smell
inside the appliance.
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SOLUTION
• Check that the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Does sun shine on the appliance or are there heat sources nearby?
• Is the back of the appliance too near to the wall?
• Is the temperature control on the front panel set to the coldest
temperature?
• Is the surrounding temperature too low?
• Did you store the food with a high water content in the coldest part
of the fridge?
• Check that the appliance is installed on a stable, level floor.
• Is the back of the appliance too near to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound may be heard inside the appliance; this is normal.
This sound occurs when the various accessories contract or expand.
• Heat-proof pipes are installed in the front corners of the appliance to
prevent condensation from forming.
When the surrounding temperature rises, this may not always be
effective. However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface
of the appliance when the moisture in the air comes into contact with
the cool surface of the appliance.
• Did you wait for 12 hours after installation of the refrigerator before
making ice?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer
temperature lower.
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Did you fill with water in water tank?
• Did you check fitting the water tank correctly ?
• This is the refrigerant, which cools the inside of the appliance.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so
that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or
suspect food.
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