Jensen DV2007 Troubleshooting Manual

Radio will not turn ON

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Try the reset button.
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Check fuse.
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Check 12V+ on battery wire to radio (YELLOW wire).
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Check 12V+ on accessory wire to radio (RED wire).
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Check Ground.

Radio turns ON, but no sound

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Verify Volume¸ Fader/Balance¸ Mute controls are set correctly (see owners manual).
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Try RESET button.
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Verify proper speaker connections.
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Check for shorts or opens on speaker wires.

CD/DVD does not load fully

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Make sure unit has power and no other CD/DVD is currently inside.
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Inspect radio's chassis to verify shipping screw(s) have been removed.

CD/DVD does not play correctly

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Check to make sure disc is inserted correctly.
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Verify disc is free from dirt, scratches, etc.
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Check with factory CDs.
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Check factory original CDs for compatibility warnings (due to various copy-protection, multi-media
content, etc).
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Disc skips during playback – verify you have not exceeded 30 degrees mounting angle.

No AM or FM reception

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Verify you are tuned to a valid station.
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Check your antenna connection on rear of stereo.
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Try a different antenna.

DVD plays sound but no video

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Make sure the video cable is routed from the video output (yellow RCA) to the input on the television.

Unit does not respond to Remote Control

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Verify that you have a clear line of sight for the IR signal.
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Check the batteries.
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Confirm the remote IR sensor has a solid connection (if applicable).
o Revisions A & B are supplied with a remote IR sensor. This sensor is compatible with only
Rev. A & B. Revision C & later require the use of
IRPMRPT is not compatible with Revisions A or B. Use of incompatible remote
IR sensor will disable all remote functionality.
DV2007 Troubleshooting Guide
IRPMRPT, available separately.