Troubleshooting Tips; Before You Call For Service - GE Profile WPRB9220 User Manual

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Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or
visit www.GEAppliances.com. You may not need to call for service.
PERFECTEMP PLUS
PerfecTemp Plus wash
temperature is incorrect
(Review PerfecTemp
Plus in the About washer
features section)
PERFORMANCE
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
Possible Causes
The washer is in a cold
rinse cycle
All the water in the household
water heater has been used
Possible Causes
Incorrect spin speed
selected
Incorrect use of fabric
softener
Dye transfer
Not enough detergent
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not dissolving
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric softener
Wash speed is too fast
What To Do
• This is normal. The PerfecTemp Plus feature is designed
not to activate during a cold rinse cycle to improve the
energy efficiency of your washer.
• Wait until the water in the water heater is heated to the
correct temperature.
What To Do
• Make sure the spin cycle selected matches the load you
are washing. Some fabrics will feel wetter when rinsed
with cold water.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
• Sort whites or lightly colored items from dark colors.
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer's directions.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Select load size to match clothes load.
• Add detergent as wash basket fills with water before
you load clothes.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
• Separate lint producers from lint collectors.
• Wash small loads for a shorter time than larger loads.
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
• Load clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Choose a wash cycle with a slower wash speed.
www.GEAppliances.com
15

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