Troubleshooting; Additional Help And Resources - Veo PHOTO TRAVELER User Manual

1) If the Photo Traveler Camera doesn't work:
- Make sure the Photo Traveler Camera is fully inserted.
- Make sure the Palm handheld is working properly.
- Make sure the Hot Sync Manager is running.
- Check to see that there is sufficient battery life remaining. If battery level
too low, inserting the camera will generate a warning message on the
Palm and camera will not work.
- Refer to the Photo Traveler user's guide for related problems.
2) What if the Hot Sync works but the pictures aren't transferring?
- Make sure that the Palm handheld is plugged into the cradle and the
cradle's cable is plugged to your computer (USB port or serial port as
appropriate).
- Make sure there are pictures in your Palm handheld.
3) What does the other person need in order to view the images?
The other person's Palm handheld must have the Veo camera application
installed in order to view images that are beamed to them.

Additional Help and Resources

For detailed Technical Support, Frequently Asked Questions, and resources
about the Veo Photo Traveler, the websites is accessible at the following URL
address: http://www.veo.com/support

Troubleshooting

Veo Photo Traveler for Palm handhelds - 35 -