Identifying error messages
Error icon and meaning
The card/device is empty.
The card/device is
unreadable or corrupt.
File is corrupted or it's an
unsupported file format.
Internal memory is full,
unable to copy.
Copy error—no memory
card or USB device is
inserted.
Copy error.
Delete error.
Unknown error.
www.kodak.com/go/support
Troubleshooting and support
Try one or more of the following
Insert a different card or device with pictures
page
3).
See
page 15
for supported file formats.
Delete pictures from internal memory
page
7).
Insert a memory card or USB device and press the
Copy button again.
Recopy the picture to a different memory card or
USB device.
Turn off the frame, then turn it back on. Insert the
card or device in the frame.
Try the copy again. If the problem persists,
contact customer support help, at
www.kodak.com/go/digitalframesupport.
Turn off the frame, then turn it back on.
Try the delete again. If the problem persists,
contact customer support help, at
www.kodak.com/go/digitalframesupport.
Turn off the frame, then turn it back on. If the
problem persists, contact customer support help,
at www.kodak.com/go/digitalframesupport.
(see
(see
14