Motorola MOTO G User Manual
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MOTOROLA MOTO G
USER GUIDE

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Summary of Contents for Motorola MOTO G

  • Page 1 MOTOROLA MOTO G USER GUIDE...
  • Page 2: First Look

    Tips & tricks First look • Start: Charge up, and sign in. See “Start”. Your new Moto G has pretty much everything— camera, Top topics Internet, email, and more. You can even change the back cover • Top topics: Just want a quick list of what your phone can for a new look with optional covers.
  • Page 3: Top Topics

    At a glance At a glance Top topics Tips & tricks First look • Intuitive: To get started quickly, touch Apps > Moto Check out what your phone can do. Top topics for interactive tutorials. Care • Personalize your home screen: see “Redecorate your •...
  • Page 4: Swap The Back Cover (Optional)

    Start let’s get up & running Start Swap the back cover (optional) Power on Swap the back cover (optional) f you bought an optional custom back cover for your phone, Press and hold the Power key until the screen turns on. Then Power on here’s how to swap it out.
  • Page 5: Battery Life

    • Recording or watching videos, listening to music, or taking when not on Wi-Fi. To check that Battery Saver is off, touch pictures. Apps > > > Settings Battery Battery Saver To set automatic rules to save power, touch Apps > Assist (see “Motorola Assist”). Menu More Back Next...
  • Page 6: Sign In

    Android Backup and Restore feature, your contacts automatically appear on your new phone. Otherwise, use Do you have a Google Account? the Motorola Migrate app in “Old phone to new phone”. If you use Gmail or Google Apps, answer Yes.
  • Page 7: Old Phone To New Phone

    Migrate is easy—we promise. Battery life Sign in • On iPhones, Motorola Migrate copies your contacts and • Android: On your previous phone, download the Motorola Old phone to new phone calendar events from your iCloud account to your Google Migrate app on Google Play™...
  • Page 8: Google Play

    Start Start Google Play™ Tips & tricks Swap the back cover (optional) • Find out more about Google products: See Google Play is a new digital content experience from Google Power on www.google.com/about/products. where you can find and enjoy your favorite music, movies, TV Battery life Sign in shows, books, magazines, and Android apps and games.
  • Page 9: Home Screen & Apps

    Home screen & apps you have quick access Home screen & apps Quick start: Home screen & apps Tips & tricks Quick start: Home screen & apps • Panels: To add or show other panels of shortcuts and You’ll see the home screen when you turn on your phone or Redecorate your home widgets, flick the home screen left or right.
  • Page 10: Redecorate Your Home

    Home screen & apps Redecorate your home Moto Care help & more Home screen & apps Quick start: Home screen & apps For quick access to your favorite things, customize your home How do you do it? Watch a tutorial. Read a how-to. Talk to Redecorate your home screen the way you want.
  • Page 11: Google Now

    Home screen & apps Home screen & apps • To search for text in the search field, touch on the To turn Google Now on/off, set your preferences, or learn Quick start: Home screen & apps keyboard. more, open Google Now, scroll to the bottom of the screen, Redecorate your home and then touch Menu >...
  • Page 12: Download Apps

    Home screen & apps Home screen & apps Icons on the right tell you about phone status: • Reinstall: To show or reinstall apps you downloaded from Quick start: Home screen & apps Play Store, touch Menu > My Apps Redecorate your home network strength battery charging/full...
  • Page 13: Take Care Of Your Apps

    Safe Mode: Turn off your phone, then turn it back • On Google Play, check the app’s ratings and comments on—when you see the “Motorola” logo during power-up, before installing. press and hold both volume keys until you see the home •...
  • Page 14: Update Your Phone

    Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If the mobile network updates are not available in your country, update using a computer. • Using your computer: On your computer, go to www.motorola.com/update. Menu More Back Next...
  • Page 15: Control & Customize

    Customize • Drag or flick: Scroll slowly (drag) or quickly (flick). Quick settings • Apps & widgets: To download more apps and widgets on Motorola Assist the Google Play Store app, touch Apps > Play Store • Pinch or double-tap: Zoom in and out on websites, photos, Accessibility and maps.
  • Page 16 • More panels & apps: To open more apps from your lock 2:37 Quick settings screen, flick the screen right, touch , and choose the apps Motorola Assist Flick left for the you want to add. Accessibility camera. WED, DEC 18 •...
  • Page 17 • Earpiece volume: Press the keys during a call. Quick settings notifications, touch Apps > > Settings Sound Motorola Assist • Music/video volume: Press the keys during a song or Accessibility • Vibrate or silent: To choose whether your phone vibrates video. for incoming calls, touch Apps >...
  • Page 18: Quick Settings

    It can. Quick settings Speak Motorola Assist suggests actions to automate based on how Customize To change Wi-Fi, Bluetooth, Airplane mode, and other settings, you use your phone. When you see a suggestion in the status...
  • Page 19: Voice Recognition

    Customize paragraphs, lines, words, or characters. Quick settings Note: For general information, accessories, apps, and more, Tip: Navigate through your apps and menus to hear how voice Motorola Assist visit www.motorola.com/accessibility. readouts work on your phone. Accessibility Voice recognition To pause/resume TalkBack: Just tell your phone what you’d like to do—dial, browse,...
  • Page 20: Accessibility Shortcut

    > Settings > Quick settings swipe gestures (for example, swipe up then left in a single > Motorola Assist Accessibility Enhance web accessibility motion to go to the home screen). To see or change these Accessibility Accessibility shortcut shortcuts, touch Apps >...
  • Page 21 But you can set your own brightness level instead: Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/hacphones). You may also want to consult your Find it: Apps > >...
  • Page 22 • Call volume: During a call, press the side volume keys to set Quick settings Refer to your TTY device guide for mode and usage a call volume that works for you. Motorola Assist information. Accessibility • Position: During a call, hold the phone to your ear as...
  • Page 23: Quick Start: Calls

    Calls when you need to talk Calls Quick start: Calls Tips & tricks Quick start: Calls • During a call: Your touchscreen goes dark to avoid Dial numbers, recent calls, or contacts, all from one app. Make, answer & end calls accidental touches.
  • Page 24: Recent Calls

    Calls Calls Make, answer & end calls Recent calls Quick start: Calls When you make or answer a call, you have options: View your calls (with newest first), to call, text, or store them: Make, answer & end calls Recent calls •...
  • Page 25: Your Phone Number

    Calls Calls • To dial a second call, touch , enter a number or select a Quick start: Calls number from recent calls or contacts, then touch Make, answer & end calls The first call goes on hold when you touch .
  • Page 26: Quick Start: Contacts

    Abe Baudo Touch to view For help with transferring contacts, see “Old phone to new contact information, Allie Smyth call, send a text phone” or go to www.motorola.com/TransferContacts. message, & more. Anna Medina Astrid Fanning Avery Durning Search your contacts.
  • Page 27: Get Contacts

    Contacts Contacts Create contacts • To delete the contact, touch it, then touch Menu Quick start: Contacts > Delete Find it: > People Create contacts Contacts from social networks will become hidden if you Call, text, or email contacts Touch a text box to type the name and details. When you’re select .
  • Page 28: Share Contacts

    Contacts Contacts For help with transferring contacts, go to “Old phone to new Quick start: Contacts phone” or visit www.motorola.com/TransferContacts. Create contacts Call, text, or email contacts Share contacts Favorite contacts Edit, delete, or hide contacts Send a contact with a Bluetooth connection, text message, or...
  • Page 29: Quick Start: Messages

    Messages say it & go Messages Quick start: Messages Tips & tricks Quick start: Messages • Forward a message: In a conversation, touch and hold a Stay in touch with messages and pictures. Read, reply, forward & delete text messages message for more options, such as forwarding it.
  • Page 30 Messages Messages Read, reply, forward & delete text messages Email Quick start: Messages Find it: Apps > Check email accounts, and send responses, photos, websites, Messaging Read, reply, forward & delete text messages Email and more. • Open: Touch a conversation to open it. Chat using Hangouts™...
  • Page 31: Chat Using Hangouts

    Messages Messages Apps > Settings > ACCOUNTS > Add account , then Tip: Emergency alerts have a special sound and vibration that Quick start: Messages enter details. For Microsoft™ Exchange server work email is two seconds long, followed by one second, then another one Read, reply, forward &...
  • Page 32: Quick Start: Type

    Type keyboard when you need it Type Quick start: Type Tips & tricks Quick start: Type • Keyboard changes: Your touchscreen keyboard changes When you touch a text box, like in a message or search, you Text entry settings & dictionary depending on whether you’re entering a text message, Cut, copy &...
  • Page 33: Text Entry Settings & Dictionary

    Type Type Text entry settings & dictionary 3 Open the text box where you want to paste the text (even if Quick start: Type it’s in a different app). Choose your keyboard style and edit the dictionary of words Text entry settings & dictionary 4 Touch inside the text box, then touch and hold to show the Cut, copy &...
  • Page 34: Quick Start: Socialize

    Socialize your life & your friends Socialize Quick start: Socialize Tips & tricks Quick start: Socialize • Upload photos: Touch Apps > and touch a Gallery Google+ makes connecting on the web more like connecting photo or video. Choose > Google+ and select your in the real world.
  • Page 35 Browse explore & find Browse Quick start: Chrome™ Tips & tricks Quick start: Chrome™ • Home screen shortcut: In your home screen, touch the Find it: Apps > Chrome Web connection Google Search widget at the top and enter a website Bookmarks •...
  • Page 36: Browser Options

    Browse Browse Web connection Browser options Quick start: Chrome™ To access the web, your phone uses your Wi-Fi network (or To change your browser security settings, text size, and other Web connection Bookmarks your mobile phone network if no Wi-Fi network is connected). options, touch Menu >...
  • Page 37: Photos And Videos

    Photos & videos see it, capture it, share it! Photos & videos Quick start: Photos & Videos Tips & tricks Quick start: Photos & Videos • Take a photo: Open the camera, then touch anywhere on Take super clear photos and share them easily. Take photos the screen to take the photo.
  • Page 38: Take Photos

    Photos & videos Photos & videos Take photos Options Quick start: Photos & Videos Find it: Camera Take photos Widescreen Take widescreen photos. Record videos Touch anywhere on the screen to take the photo. Turn the shutter click on or off. Shutter Tone The perfect shot Edit, share, or delete photos &...
  • Page 39: Capture Your Screen

    Photos & videos Photos & videos Capture your screen Quick start: Photos & Videos Share a screen capture of your favorite playlist, your new high Take photos Record videos score, or a friend’s contact information. If you can show it on The perfect shot your phone, you can share it with your friends.
  • Page 40: Play Music

    Play Music when life needs a soundtrack Play Music Quick start: Music Tips & tricks Quick start: Music • Volume: Press the volume keys. Music everywhere—stream it, buy it, save it, play it. Listen and create playlists anytime. • Hide the music player: To use another app while your music plays, touch Home .
  • Page 41: Play Books

    Play Books even thick books fit Play Books Quick start: Books Tips & tricks Quick start: Books • Turn pages: While reading the book, turn the pages by Read your favorite books, magazines, and newspapers when flicking them. and where you want. •...
  • Page 42: Play Games

    Play Games why be bored? Play Games Quick start: Games Tips & tricks Quick start: Games • Challege friends: You can play against people in your Download and play the latest fun games. Google+ circles. Scroll down to Players and choose a person Find it: Apps >...
  • Page 43: Locate & Navigate

    Locate & navigate where you are, where you’re going Locate & navigate Quick start: Locate & navigate Tips & tricks Quick start: Locate & navigate • Find an address: Touch and enter an address or Must. Have. Food. Find a nearby cafe, get directions or something you’re looking for, like “cupcakes.”...
  • Page 44: Corporate Sync

    • Place your cursor by touching the text. • Select text by double-tapping it. Touch here to Your Moto G comes with 50GB of get started. extra storage, free for 2 years. • Open a keyboard, choose formatting, save the file, or...
  • Page 45 Work Work Clock Calendar Corporate sync Find it: Apps > > (in the lower left) Clock Quickoffice™ Show events stored on your phone and in your online Office network • Alarm: Turn on an alarma nd touch it to edit it, or touch calendars, all together in one place.
  • Page 46 Work Work • Show, hide, or add calendars: Touch Menu > Calendars Corporate sync to show or hide calendars from your Google to display Quickoffice™ account. You can use a computer to add or remove Office network calendars on your Google account at Google Drive™...
  • Page 47: Connect & Transfer

    Connect & transfer wired up or wireless Connect & transfer Quick start: Connect & transfer Tips & tricks Quick start: Connect & transfer • Bluetooth devices: To connect a Bluetooth headset, Connect accessories, computers, networks, and more. Bluetooth® wireless keyboard, or other device, touch Bluetooth Wi-Fi Networks Find it: Apps...
  • Page 48: Bluetooth® Wireless

    Connect & transfer Connect & transfer Bluetooth® wireless Manage devices Quick start: Connect & transfer To manually reconnect your phone with a paired device, touch Bluetooth® wireless Turn Bluetooth power on/off the device name in the AVAILABLE DEVICES list. Wi-Fi Networks Find it: Apps >...
  • Page 49 Connect & transfer Connect & transfer Wi-Fi Networks Note: Keep it secure. To protect your phone and hotspot from Quick start: Connect & transfer unauthorized access, it is strongly recommended that you set Bluetooth® wireless Turn Wi-Fi power on/off up hotspot security (WPA2 is the most secure), including Wi-Fi Networks password.
  • Page 50: Usb Cables

    USB tethering to start the connection. 1 With the home screen showing, connect a Motorola micro To stop the connection, uncheck , then USB tethering USB data cable from your phone’s micro USB port to a USB disconnect your phone from your computer.
  • Page 51: Your Cloud

    Connect & transfer Connect & transfer Data use The data usage screen shows information and settings for data Quick start: Connect & transfer transferred over your service provider's mobile network. You can track the amount of data uploaded and downloaded Bluetooth®...
  • Page 52: Virtual Private Networks (Vpn)

    Connect & transfer Connect & transfer Virtual Private Networks (VPN) Quick start: Connect & transfer A VPN lets you access files on a secured network (like an office Bluetooth® wireless Wi-Fi Networks network with a firewall). Contact the network administrator to USB cables ask for VPN settings, and any additional apps or other Share your data connection...
  • Page 53: Quick Start: Protect

    Protect help keep it safe Protect Quick start: Protect Tips & tricks Quick start: Protect • Face unlock: Unlock your phone by looking at it. Make sure your information is protected in case your phone is Screen lock Touch Apps >...
  • Page 54: Screen Lock

    Protect Protect Screen lock Can’t unlock? Quick start: Protect Face unlock: If your phone doesn’t recognize your face, you’ll To keep your phone secure, you can make the touchscreen Screen lock be prompted to enter your backup pattern or PIN code to SIM lock lock when it goes to sleep.
  • Page 55: Backup And Restore

    Protect Protect To encrypt your phone and require a PIN or password Quick start: Protect whenever you turn on your phone: Screen lock Find it: Apps > > > Settings Security Encrypt phone SIM lock Encrypt your phone Backup & restore Backup &...
  • Page 56: Want More

    • News: Get the latest news, apps, tips & tricks, videos and so much more—join us on: YouTube™ www.youtube.com/motorola Facebook www.facebook.com/motorola Twitter www.twitter.com/motorola Google+™ www.google.com/+Motorola/posts Tip: If you’re in Canada, check out www.motorola.ca. There’s a Canadian Facebook page at: www.facebook.com/motorolacanada. And Twitter is better at: www.twitter.com/motorola_ca. Menu More...
  • Page 57: Troubleshooting

    If you have questions or need assistance, we’re here to help. Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
  • Page 58: Battery Charging

    Battery Charging Battery Use & Safety applications. Third Party Accessories Warning: Your mobile device contains a battery that should only be removed by a Motorola Battery Use & Safety Seizures, Blackouts & Eyestrain Driving Precautions approved service center or recycler.
  • Page 59: Glass Parts

    (such as below decks on boats), fuel or chemical transfer or Driving Precautions storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or To care for your Motorola mobile device, please observe the following: Use & Care Seizures, Blackouts & Eyestrain metal powders.
  • Page 60: Regulatory Information

    • When using the mobile phone next to your body (other than in your hand or against your Battery Use & Safety EU Conformance The following CE compliance information is applicable to Motorola mobile devices that carry head), maintain a distance of 1.5 cm (3/4 inch) from your body to be consistent with how Battery Charging one of the following CE marks: the mobile phone is tested for compliance with RF exposure requirements.
  • Page 61: Industry Canada Notice To Users

    See 47 CFR Sec. 15.19(a)(3). mobile device can also use Wi-Fi signals to determine your approximate location, using RF Energy Motorola has not approved any changes or modifications to this device by the user. Any information from known and available Wi-Fi networks. Regulatory Information changes or modifications could void the user’s authority to operate the equipment.
  • Page 62: Privacy And Data Security

    Driving Precautions may explode. Mobile devices or electrical accessories should be disposed of in • Keep software up to date: If Motorola or a software/application vendor releases a patch Seizures, Blackouts & Eyestrain accordance with the national collection and recycling schemes operated by your or software fix for your mobile device that updates the device’s security, install it as soon...
  • Page 63: Open Source Software Information

    Please retain your original dated sales receipt for your records. For warranty service of your Warranty”). This Limited Warranty covers only a purchase of new Products from Motorola or Motorola product you will need to provide a copy of your dated sales receipt to confirm Service & Repairs an authorized reseller or distributor of Motorola Products and accompanied in-box by this warranty status.
  • Page 64 (g) Normal wear and tear or otherwise due to the normal aging of the Product. Battery Use & Safety If you make a valid claim under this Limited Warranty, Motorola will (at its discretion) either (1) (h) Defects, damages, or the failure of the Product due to any third party communication Battery Charging repair the Product using new, used, or reconditioned replacement parts;...
  • Page 65: Copyright And Trademarks

    5. If the Product is not covered by this Limited Warranty (and you do not have any other EU Conformance accurate at the time of printing. Motorola reserves the right to change or modify any statutory rights in your place of usual residence), Motorola will inform you of the FCC Notice information or specifications without notice or obligation.
  • Page 66 CHARITYMOBILE.COM 1-877-474-3662...

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