Kohler K-657 Homeowner's Manual page 9

Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms
10. I can see my iTunes
library in the list of
libraries, but when I try to
connect, the connection
fails.
11. The Media Module can
not access the Musicmatch
library.
12. The Media Module is
connected to my network
via wired ethernet, but is
unable to play Internet
radio and may sometimes
fail to locate, connect to,
or play music from my
music servers.
Kohler Co.
Probable Cause
A. iTunes is not configured for
sharing.
B. No IP address assigned to the
Media Module.
A. Musicmatch is not running.
B. Musicmatch is not configured
for sharing.
A. No IP address assigned to the
Media Module.
B. Ethernet cable is bad.
9
Recommended Action
A. In iTunes, be sure to turn on the
"music sharing" option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
"Sharing" icon, then check the
option "Share my music" to enable
sharing on your local network.
B. The Media Module was not
assigned an IP address via DHCP,
but the PC was. In this situation,
the Media Module is able to see the
library via Rendezvous, but is not
able to connect to the library. Here
is how to check your Media
Module's address: Enter the
settings menu, select "System,"
select "Music," select "Roku IP
Address." If your IP address is of
the form 169.254.xxx.xxx, the Media
Module did not get a
DHCP-assigned address. Check the
configuration of your router to
ensure it is set up to assign DHCP
addresses. Reboot the Media
Module by disconnecting the AC
power from the wall outlet.
A. Make sure the computer containing
your music library is powered ON.
B. Make sure music sharing is enabled
in Musicmatch. From the main
Musicmatch menu, click on
Options/Settings. Click on the tab
"CD Lookup/Connectivity." Click
the buttons next to "Enable music
server" as well as "Universal Plug
and Play." Musicmatch does not
need to be running while using the
Media Module; once enabled, the
UPnP server runs in the
background. Reboot the Media
Module by disconnecting the AC
power from the wall outlet.
A. Determine the Media Module's
address by entering the settings
menu, select "System," select
"Music," select "Roku IP Address."
If your IP address is of the form
169.254.xxx.xxx, the Media Module
did not get a DHCP-assigned
address. Check the configuration of
your router to ensure it is set up to
assign DHCP addresses. Reboot the
Media Module by disconnecting
the AC power from the wall outlet.
B. Replace the ethernet cable.
1069764-5-B