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Serial #: Instruction Manual for the Chefmate Rice Cooker/Warmer ® Model For Service on Your Rice Cooker: 1. Visit our website at www.globefoodequip.com 2. Or call the Globe Service Department at 937-299-8625 and ask for contact information for your local service company.
Attention Owners and Operators Globe’s equipment is designed to provide safe and productive processing, cooking and warming of food products as long as the equipment is used in accordance with the instructions in this manual and is properly maintained. Unless the operator is adequately trained and supervised there is a possibility of serious injury.
Installation UNPACKING Unpack the rice cooker immediately after receipt. If the machine is found to be damaged, save the packaging material and contact the carrier within fifteen (15) days of delivery. Immediately contact Globe or your local dealer of the equipment. You have no recourse to damage after fifteen (15) days. TO AVOID SERIOUS PERSONAL INJURY: •...
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Installation Use rice cooker in properly grounded outlet only. 1. Complete the warranty registeration online at www.globefoodequip.com/support/warranty-registration-form. 2. Rice Cooker and outside covering/containment unit will become HOT during and after use. Use caution when touching the unit. SAVE THESE INSTRUCTIONS Power Cord: •...
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Installation COMMISSIONING: Commissioning of your new rice cooker is of the utmost importance. Commissioning is the thorough and methodical testing of the equipment, sub systems, and systems to ensure that the final product functions properly and safely at the work site. By identifying any potential problems (i.e. equipment location, ventilation, local fire/electrical codes, installation, operator training and certification) prior to equipment being placed into service, costly outages and potential damages can be avoided.
Safeguards & Safety Instructions TO AVOID SERIOUS PERSONAL INJURY: • DO NOT operate rice cooker before reading the instruction manual. • ALWAYS disconnect or unplug electrical power before cleaning, servicing or adjusting any parts or attachments. • NEVER bypass, alter, modify or attach any unauthorized parts to this equipment. Doing so can create hazards and will void warranty.
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Safeguards & Safety Instructions • Do not use outdoors. For indoor use only. • Do not allow power cord to hang over edge of table or counter, or to touch hot surfaces. • Do not place rice cooker in, on or near open flames, electric burners, heated ovens, or other high temperature equipment or surroundings.
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Safeguards & Safety Instructions • Attention - Afin d’assurer la protection continue contre tout risque d’électrocution, branchez correctement prises de mise à la terre seulement. • Ne pas chauffer les pots ou casseroles inside cuiseur à riz. • Laissez suffisamment d’espace autour de aire de cuisson et placez toujours cuiseur à riz sur surface plane et horizontale.
Safeguards & Safety Instructions Operating Rice Cooker Before operating rice cooker, check to see that it is sitting level. NOTE: Always wipe down the outer surface of the inner pot before placing it inside the rice cooker. Any moisture remaining on inner pot surface may cause a crackling noise while the unit is heating up.
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Operating Instructions 1. Taste/hardness will vary depending on the quality / type of rice and length of time it is cooked. For a softer, fluffier rice, add a little more water; for firmer, crunchier rice, add a little less water. You may need to experiment to suit your taste.
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Operating Instructions 10. Unplug after cooking. 11. Allow rice cooker to cool before cleaning. (Do NOT REFERIGERATE OR FREEZE the bowl). 12. When cooking a small quantity of rice, be sure to add the correct amount of water to avoid boiling over. Do not keep small amounts of rice warm in the rice cooker for extended periods.
Cleaning Instructions • ALWAYS unplug rice cooker before cleaning. • DO NOT hose down, immerse or pressure wash rice cooker. • NEVER use a scrubber pad, steel wool or abrasive material to clean rice cooker. ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM RICE COOKER BEFORE CLEANING.
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Cleaning Instructions NEVER run water over the unit. Do NOT place in a dishmachine. NE JAMAIS faire fonctionner l’eau sur l’unité. Ne le placez pas dans un dishmachine. An Authorized Servicer should perform any servicing Un réparateur agréé doit effectuer toute opération d’entretien To Store: 1.
Troubleshooting ISSUE CAUSE SOLUTION Rice Cooker not working Power supply Check power source Power switch has not been turned Check to see if the unit is correctly plugged in and turned Manual reset breaker has been Manually reset the warmer. Press activated the push button located under the unit to reset the breaker returning...
Limited Warranty Globe Food Equipment Company (“GFE”) warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or workmanship for a period of one year. The labor warranty is one year from original installation or 18 months from actual factory shipment date whichever date occurs first.
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