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Serial #: Instruction Manual for the Chefmate Countertop Rice Cooker/Warmer ® Model For Service on Your Rice Cooker: 1. Visit our website at www.globeslicers.com (select the Parts /Support drop down). 2. Or call the Globe Service Department at 937-299-8625 and ask for contact information for your local service company. Visit our website for information on additional products available from Globe. www.globeslicers.com Slicers, Mixers, Countertop Cooking Equipment, Meat Choppers, & Scales...
Attention Owners and Operators Globe’s equipment is designed to provide safe and productive processing, cooking and warming of food products as long as the equipment is used in accordance with the instructions in this manual and is properly maintained. Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law. Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and supervised, and have read and understood this manual. Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with this equipment. Please remember that Globe cannot anticipate every circumstance or environment in which its equipment will be operated. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of this equipment. If you are ever uncertain about a particular task or the proper method of operating this equipment, ask your supervisor. This manual contains a number of precautions to follow to help promote safe use of this equipment. Throughout the manual you will see additional warnings to help alert you to potential hazards. Warnings affecting your personal safety are indicated by: Warnings related to possible damage to the equipment are indicated by: If any warning labels or this manual are misplaced, damaged, or illegible, or if you require additional copies, please contact your nearest representative or Globe directly for these items at no charge. Please remember that this manual or the warning labels do not replace the need to be alert, to properly train and supervise operators, and to use common sense when using this equipment. Page 4...
Installation UNPACKING Unpack the Rice Cooker immediately after receipt. If the machine is found to be damaged, save the packaging material and contact the carrier within fifteen (15) days of delivery. Immediately contact Globe or your local dealer of the equipment. You have no recourse to damage after fifteen (15) days. TO AVOID SERIOUS PERSONAL INJURY: ALWAYS install equipment in a work area with adequate light and space. • ONLY operate on a solid, level, nonskid surface that is nonflammable and away from sinks and water hazards. • NEVER bypass, alter or modify this equipment in any way from its original condition. Doing so may create • hazards and will void warranty. NEVER operate the Rice Cooker without all warnings, including the sticker attached to the line/cord. • PROPER GROUNDING THIS MACHINE IS PROVIDED WITH A THREE-PRONG GROUNDING PLUG. THE OUTLET TO WHICH THIS PLUG IS CONNECTED MUST BE PROPERLY GROUNDED.
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Installation INSTALLATION 1. Read this manual thoroughly before installation and operation. DO NOT proceed with installation and operation if you have any questions or do not understand anything in this manual. Contact your local representative or Globe first. 2. Remove the rice cooker from the box. Once your rice cooker has been removed from the packaging, be certain that all protective plastics and residues are removed from all surfaces. 4. Inspect the rice cooker to ensure all parts have been provided. 3. Select a location for the rice cooker that has a level, solid, nonskid surface that is nonflammable and away from water hazards or sinks, and is in a well-lighted work area away from children and visitors. 5. Install the Rice Cooker in its location with at least 4'' between the appliance and the walls or other objects. 6. Proper connections and power supply are essential for efficient performance. This equipment gets EXTREMELY HOT so make sure all flammable/combustible materials are set away from this equipment. COMMISSIONING: Commissioning of your new rice cooker is of the utmost importance. Commissioning is the thorough and methodical testing of the equipment, sub systems, and systems to ensure that the final product functions properly and safely at the work site. By identifying any potential problems (i.e.: equipment location, ventilation, local fire/ electrical codes, installation, operator training and certification) prior to equipment being placed into service, costly outages and potential damages may be avoided. SAFETY ALWAYS. Page 6...
Safeguards & Safety Instructions TO AVOID SERIOUS PERSONAL INJURY: • DO NOT operate the rice cooker before reading the instruction manual. • ALWAYS disconnect or unplug electrical power before cleaning, servicing or adjusting any parts or attachments. • NEVER bypass, alter, modify or attach any unauthorized parts to this equipment. Doing so may create hazards and will void warranty. • NEVER operate rice cooker with a damaged power cord or plug. • NEVER leave the rice cooker on for prolonged periods of non-use. • NEVER use the rice cooker as a heating source for your kitchen, space, or room. • ALWAYS keep hands, hair and cloth away from heating elements of the rice cooker. IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS When using electrical appliances, basic safety precautions should always be followed. DO NOT operate rice cooker if unit appears damaged or malfunctions in any manner. Call customer service for assistance. Including the following: • To protect against electrical shock, do not immerse cord, plugs, or appliance in water or in any liquid. •...
Safeguards & Safety Operating Instructions Operating the Rice Cooker Before operating rice cooker, it should be checked to see that it is sitting level. NOTE: Always wipe down the outer surface of the inner pot before placing it inside the rice cooker. Any moisture remaining on inner pot surface may cause a crackling noise while the unit is heating up.
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Operating Instructions 1. Taste/hardness will vary depending on the quality / type of rice and length of time it is cooked. For a softer, fluffier rice, add a little more water; for firmer, crunchier rice, add a little less water. You may need to experiment to suit your taste. NOTE: Brown rice takes longer to cook than white rice and requires more water. 2. Place the lid on the rice cooker. Plug it into a standard electrical outlet. The WARM indicator light will come on. Push the “ON” switch down and the COOK indicator light will come on. As the rice expands and cooks, steam will come out of the vent in the lid. DO NOT place the cooker directly under your cabinets. Slight spattering is normal. NOTE: Cooking will begin only when the “ON” switch is pushed down and the inner pot is in position in the unit. 3. When cooking is done, the cooker will automatically switch to WARM (the warm indicator light will come on) and will continue until the unit is unplugged. Rice can be kept warm for several hours. For best results, let the cooked rice sit for 15 minutes before stirring or removing. This allows the steam to finish the cooking process. Do not try to prevent the cooker from switching to the WARM cycle. Do not immediately depress the switch again after it has begun the WARM cycle. 4. Fluff rice with a plastic or wood utensil and mix in ingredients such as minced vegetables, if desired.
Cleaning Instructions • ALWAYS unplug the rice cooker before cleaning. • DO NOT hose down, immerse or pressure wash the rice cooker. • NEVER use a scrubber pad, steel wool or abrasive material to clean the rice cooker. ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM THE RICE COOKER BEFORE CLEANING. RECOMMENDED CLEANING It takes very little time and effort to keep the rice cooker attractive and performing at top efficiency. Clean after each use according to the cleaning schedule below: PART REQUIRED ACTION FREQUENCY Rice Cooker Wash thoroughly removing all stuck-on food debris. After each use Inner Warming Pot Body Unplug and after the unit has cooled, empty water from the rice cooker Daily and wipe dry. Wipe down the unit with a damp cloth Control Knob Warnings: Unit should be turned off when not in use. Daily It is recommended that the unit be disconnected from the power supply by shutting off power disconnect switch.
Troubleshooting ISSUE CAUSE SOLUTION Rice Cooker not working Power supply Check power source Power switch has not been turned Check to see if the unit is correctly plugged in and turned Manual reset breaker has been Manually reset the warmer. Press activated the push button located under the unit to reset the breaker returning it back to normal operation Plug/cord damaged Call for service If problems persist and the assigned solution does not remedy the issue, please call our Service Department at: 866-260-0522 Page 11...
Limited Warranty Globe Food Equipment Company (“GFE”) warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or workmanship for a period of 1 year. The labor warranty is one year from original installation or 18 months from actual factory shipment date whichever date occurs first. Unit must be sent prepaid to GFE for repair. No mileage or travel time is paid. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. GFE EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. GFE’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING EQUIPMENT WHICH PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD. All repairs pursuant to this Warranty will be performed by GFE Service during normal working hours. IN NO EVENT SHALL GFE BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
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