Service Manual ViewSonic VA712-1 VA712b-1 Model No. VS10697 17” Color TFT LCD Display (VA712-1_VA712b-1_SM Rev. 1b Mar. 2006) ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA – (800) 888-8583...
Further, ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or changes.
Specification Front Panel Function Control Description Circuit Description Adjustment Procedure Troubleshooting Flow Chart Recommended Spare Parts List Exploded Diagram and Exploded Parts List Block Diagram 10. Schematic Diagrams 11. PCB Layout Diagrams Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
CFL Reflector edge softly. Otherwise the TFT Module may be damaged. (10) At the insertion or removal of the Signal Interface Connector, be sure not to rotate or tilt the Interface Connector of the TFT Module. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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(14) The LCD module is designed so that the CCFL in it is supplied by a Limited Current Circuit (IEC60950 or UL1950). Do not connect the CCFL to a Hazardous Voltage Circuit. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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“ MURA “ Do not touch the surface of the polarizer . Take out the monitor with cushion Take out the monitor by grasping the LCD panel. That may cause “ MURA“. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Correct Methods : Incorrect Methods : Place the monitor on a clean & soft foam pad . Place the monitor on foreign objects . That could scratch the surface of panel Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
UL, cUL, FCC-B, CB, CE, NOM, TUV/GS, TUV ERGO (covers ISO13406-2 & MPRII), TCO99, GOST-R + 20 ORIGINAL COPIES HYGIENIC, SASO, PCBC, Regulation VCCI, BSMI, CCC, (PSB), (C-TICK), TUV-S, Green Mark, Energy Star Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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DVI Cable(1.8m, color: black) with PC 2001 Arabic, English, Finnish, Spanish, German, ViewSonic CD Wizard Italian, Japanese, Swedish, Polish, Korean Portuguese, Russian, French, Simplified ViewSonic Quick Start Guide Chinese, Traditional Chinese, Hungary, Czech Screen Protector Mylar Warranty Sticker (Chinese) (Japanese)
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1280 x 960, 1280 x 1024 Resolution Compatibility * The image vertical size might not be full screen. But the image vertical position should be at the center. Exclusions Not compatible with interlaced video Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Chapter 6 ELECTRICAL REQUIREMENT Horizontal / Vertical Frequency Horizontal Frequency 30 – 82 KHZ Vertical Refresh Rate 50 – 85* HZ. Maximum Pixel Clock 135 MHz Sync Polarity Independent of sync polarity. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Note 1:When Vertical frequency at 85Hz or resolution, the vertical image size might not be full screen. But the vertical image position should be at the center. Note 2: Out of scalar chip (gm5126) limit. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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UL, cUL, FCC-B, CB, CE, NOM, TUV/GS, TUV ERGO (covers ISO13406-2 & MPRII), TCO99, GOST-R + 20 ORIGINAL COPIES HYGIENIC, SASO, PCBC, Regulation VCCI, BSMI, CCC, (PSB), (C-TICK), TUV-S, Green Mark, Energy Star Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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DVI Cable(1.8m, color: black) with PC 2001 Arabic, English, Finnish, Spanish, German, ViewSonic CD Wizard Italian, Japanese, Swedish, Polish, Korean Portuguese, Russian, French, Simplified ViewSonic Quick Start Guide Chinese, Traditional Chinese, Hungary, Czech Screen Protector Mylar Warranty Sticker (Chinese) (Japanese)
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1280 x 960, 1280 x 1024 Resolution Compatibility * The image vertical size might not be full screen. But the image vertical position should be at the center. Exclusions Not compatible with interlaced video Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Chapter 6 ELECTRICAL REQUIREMENT Horizontal / Vertical Frequency Horizontal Frequency 30 – 82 KHZ Vertical Refresh Rate 50 – 85* HZ. Maximum Pixel Clock 135 MHz Sync Polarity Independent of sync polarity. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Note 1:When Vertical frequency at 85Hz or resolution, the vertical image size might not be full screen. But the vertical image position should be at the center. Note 2: Out of scalar chip (gm5126) limit. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
Also a shortcut to toggle analog and digital connection. Power light Audio Mute button turns Green = ON the sound off Orange = Power Saving Standby Power On/Off Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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• If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (The black border around the edge of the screen should barely touch the illuminated “active area” of the LCD display.) Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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To adjust selected color, press and . Important: If you select RECALL from the Main Menu when the product is set to a Preset Timing Mode, colors return to the 6500K factory preset. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Information displays the timing mode (video signal input) coming from the graphics card in your computer, the LCD model number, the serial number, and the ViewSonic website URL. See your graphic cards user guide for instructions on changing the resolution and refresh rate (vertical frequency).
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OSD Background On/Off allows you to turn the On-Screen Display background On or Off. Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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3. Turn off [Power on/off] button. 4. Press [▲] + [▼] + [Power on/off] at same time 5. Press [1] Then you will see the BIOS update picture show in the screen as below. 17E1HG3004 Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
The AT1741 is 2-channel PWM switching regulator controllers that contains an on-chip 2.5V reference, two error amplifier, an adjustable oscillator, two dead-time comparators, under voltage lockout circuitry and 2 common-emitter output. It is idea for step-up, step-down, and inverting converter. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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After the device performs chip erase or block erase operation, it can be reprogrammed on a byte-by-byte basis. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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28 bits of CMOS/TTL data with falling edge clock. At a transmit clock frequency of 85MHz, 24 bits of RGB data and 4 bits of LCD timing and control data (HSYNC, VSYNC, CNTL1, CNTL2) are transmitted at a rate of 595 Mbps per LVDS data channel. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
Test Pattern: Checkered Pattern Every One Pixel (50%Green & 50%Blue) Inspection Item: Flicker, Mura 6. Window BG Test Signal: 1280*1024@60Hz Test Pattern: Window standard pattern Inspection Item: Line Defect, Function Defect & Mura Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Window standard pattern Inspection Item: Particle, Line Defect, Power, Image Remain & Mura 10. Black Box Test Signal: 1280*1024@60Hz Test Pattern: Window standard pattern Inspection Item: Bright Dot, Line Defect & Power Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Inspection Item: Bright Dot, Partial & Line Defect 14. Gray_Scale_0-100_V256 Test Signal: 1280*1024@60Hz Test Pattern: Vertical 64 (256) Gray Scale (Right ¡÷ Left¡A From 0 to 100% White) Inspection Item: Line Defect & Function Defect Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Test Pattern: Black block at the center Inspection Item: Cross Talk & Optical Character 17. Black_Tile Test Signal: 1280*1024@60Hz Test Pattern: Black tile under white background Inspection Item: Function Defect & Image Remain Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Full Screen 50% Green Figure 5 Blue Full Screen 50% Blue Figure6 White Full Screen White Figure7 Black_Tile Black Tile Under White Background Figure 8 Figure 1 Figure 2 Figure 3 Figure 4 Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Figure 5 Figure 5 Figure 6 Figure 7 Figure 8 Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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4. DCC Test Patten: EDID program -Make sure it can pass test program. 5. Window Shut Down Test Signal: 1280*1024@60Hz Test Pattern: 6. BIOS update procedure BIOS Update User Guide For ViewSonic Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
ISPACK.EXE: Main program GProbe4.2.0.3.exe b) Ancillary .ISPACK.EXE ¡GDescription program GProbe4.2.0.3_gm5126.exe 1.1. 2.Hardware •RS232 cable¡]9 Pin¡^ •D_Sub cable¡]15Pin¡^ •12V Power supply •RS232 to D_Sub transfer BD Monitor Set PC optional RS232 to PC Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.1.3 Join R232, monitor cable, and adapter. Detail, see the example picture as below. Connect PC Connect to adapter +12v Cable Connect monitor Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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This system is applied to Win 95/98/NT/2000. 1.3 ISP Execution ISP exe. Main program Gprobe.exe Drive write file. Pre.txt Drive read file. Readme.txt : Ancillary file. 5126bc14.dev Please copy all the files above to the same directory Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1. Open ISP.Gprobe while parameters set up have been completed. ISP.GProbe 2. You will see the picture as below. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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3. Execute the main program (Grope). Choose the item for parameter link while program execution 4. Please follow up the parameter set up shown as below ¡G SERIAL1 COM1 115200 Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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5. Select “gm5126AA_AB” Select “ gm5126AA_AB” Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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6. Execute Pre.txt¡GInput BATCH PRE.TXT Input “ BATCH The system can PRE.TXT” execute ISP while the words show up If appear line 3 is OK, Appear line 2 is Error. Please check wiring. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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¡° If failed, Please don’t turn off power. Repeat do it again, from step 6 to step 7. 8. When everything is done. Please turn off the power and restart it again. Check Factory Mode and make sure it already be updated. 17E1HG3004 Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
AD/B Change Check PCB No display P/B Change CNT/B Change Check Panel Panel Change D-sub cable Check Wire change AD/B Change Check PCB Noise Panel Change Check Panel TEST Next Step Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Panel Change Check Panel AD/B Change No signal Check PCB CNT/B Change Check Wire D-sub cable change Power on AD/B Change Check PCB Display Panel Change abnormal Check Panel TEST Next Step Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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LED Abnormal OSD cable Change LED Flicker Check Wire Power wire connector Cable change Abnormal AD/B Change Check PCB Keyboard Unavailable P/B Change OSD cable Change Check Wire TEST Next Step Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Display Shut Check PCB Display Down P/B Change CNT/B Change Check Panel Panel Change AD/B Change Check PCB Display flicker (tapping ) CNT/B Change Check Panel P/B Change TEST Next Step Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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- Use OSD Color Menu to adjust color setting. Dark area distorted - Use OSD Color Menu to adjust color setting. White color is not white - Use OSD Color Menu to adjust color setting. Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
7. Recommended Spare Parts List RECOMMENDED SPARE PARTS LIST (VA712-1) Due to the VA712-1 is *ISM model, therefore, it didn't have separate part number for panel. ViewSonic Model Number:VS10697 Rev: 1a *ISM : Integrated Smart Module. Item Description ECR/ECN ViewSonic P/N Ref.
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RECOMMENDED SPARE PARTS LIST (VA712b-1) Due to the VA712-1 is *ISM model, therefore, it didn't have separate part number for panel. ViewSonic Model Number: VS10697 *ISM : Integrated Smart Module. Rev: 1a Item Description ECR/ECN ViewSonic P/N Ref.P/N Location Q'ty Adapter, DA-60F19-AE, 19 V, 3.16 A, 60 W, Black, Asian Power...
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BOM LIST (VA712-1) ViewSonic Model Number: VS10697 Rev: 1a Item ViewSonic P/N Ref.P/N Location Location Universal # Q'ty 17" Common BOM,E5-L08,72%,Scan COG,TFT Rev.C #N/A MH0E50EK01 10ms Cell #N/A L3H007XXX7 17"Phtot Spacer TN Asahi 0.7mm glass with 10 ms LC #N/A...
Separate Bezel hooks to take Bezel and Rear Cover apart. Step 1 : Loose and remove 2 screws. Step 2 : Separate Bezel hooks to take Bezel and Rear Cover apart. Step 3 : Remove Rear Cover Step 4 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.3 Remove Power Board 1.3.1 Remove the Tinfoil 1.3.2 Remove FFC 1.3.3 Remove Metal Cover Step 1 : Loose and remove 4 screws Step 2 : Loose and remove 6 screws Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Step 3 : Remove the Cover of X-PCB Step 4 : Completed 1.3.4 Remove Power PCBA Step 1 : Loose and remove 3 screws Step 2 : Remove Power PCBA Step 3 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.4 Change New Power Board Step 1 : Insert New Power PCBA Step 2 : Fasten 3 fixed screws of Power PCBA Step 3 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.5 Remove AD PCBA Step 1 : Loose and remove 1 screw Step 2 : Remove 2 FFC from AD PCBA Step 3 : Remove AD PCBA Step 4 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.6 Change New AD PCBA Step 1 : Place New AD PCBA Step 2 : Insert 2 FFC Step 3 : Fasten 1 screw Step 4 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Join the cover hooks of X-PCB Step 2 : Fasten the 6 screws Step 3 : Fasten 4 screws Step 4 : Insert FFC Step 5 : Attach the Tinfoil Step 6 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.8 Separate Bezel Assy Step 1 : Loose and remove 4 screws Step 2 : Lift up LCD module and remove Bezel Step 3 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.9 Remove OSD PCBA Step 1 : Remove FFC Step 2 : Separate both Audio Cable Step 3 : Loose and remove 2 screws Step 4 : Take OSD PCBA apart Step 5 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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1.10 Change New OSD PCBA Step 1 : Place New OSD PCBA Step 2 : Fasten 2 screws Step 3 : Insert Audit Cable to connectors of OSD PCBA Step 4 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
1.11 Rear Cover Assy Assembly Step 1 : Place Rear Cover Step 2 : Join Rear Cover with Bezel Step 3 : Fasten 2 screws Step 4 : Place Stand Assy Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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Step 5 : Fasten 4 screws to fixed Stand Assy Step 6 : Insert Cover Hinge Step 7 : Completed Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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9. Block Diagram OSD Key Pad Speaker Audio Out Audio In 3.3V DVI-D Digital Video Main Board LCD Module Signal D-sub Analog Video DC/DC DC-19V Inverter DC -19V Backlight Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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0603/5.6K/5% 0603/5.6K/5% 0603/2.2K/5% 0603/2.2K/5% OPEN OPEN 0603/16K/5% 0603/16K/5% R185 R185 GVON GVON OPEN OPEN OPEN OPEN FH12-45S-0.5SH FH12-45S-0.5SH 0603/10K/5% 0603/10K/5% BZT52-C5V1S BZT52-C5V1S 2N7002DW 2N7002DW R186 R186 OPEN OPEN GVOFF GVOFF 0603/10K/5% 0603/10K/5% Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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0603/0R/5% 0603/0R/5% GMA9 OUTE OUTH GMA7 0603/0R/5% 0603/0R/5% GMA8 open open GMA10 OUTF OUTG C101 C101 VS10 0603/0R/5% 0603/0R/5% GMA9 Open Open 0603/0R/5% 0603/0R/5% VS10 GMA10 open open C102 C102 open open Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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0603100KV05T 0603100KV05T R169 R169 0603/100R/5% 0603/100R/5% 0603/47K/5% 0603/47K/5% DDC_SCL DDC_SDA V33A V33A 0603/1u/10V/Y/RoHS 0603/1u/10V/Y/RoHS G_VSYNC HSYNC HSYNC R119 R119 OPEN OPEN VSYNC VSYNC SN74LV14APWR SN74LV14APWR G_HSYNC [Schmitt Trigger] R120 R120 OPEN OPEN Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
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INV_ON/OFF INV_ADJ C501 C501 V33A Open Open VIN_19V R190 R190 OPEN OPEN 0603/1K R191 R191 OPEN OPEN 0603/3.3K OPEN OPEN MMBT3904 R192 R192 0603/0R/5% 0603/0R/5% 0603/10K/5% 0603/10K/5% INV_ADJ1 C145 C145 0603/100n/25V/Y 0603/100n/25V/Y Confidential - Do Not Copy VA712-1_VA712b-1 ViewSonic Corporation...
Tel: Fax: E-mail: After completing this form, please return it to ViewSonic Quality Assurance in the USA at facsimile 1-909-839-7943. You may also e-mail any suggestions to the Director, Quality Systems & Processes (marc.maupin@viewsonic.com) Confidential - Do Not Copy VA712-1_VA712b-1...
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