Panasonic KX-TC1713CB Operating Instructions Manual
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Panasonic KX-TC1713CB Operating Instructions Manual

Panasonic KX-TC1713CB Operating Instructions Manual

900mhz digital cordless phone
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PQQX13142ZA-AK-1 01.7.18 9:13 AM y [ W 1
900MHz Digital Cordless Phone
KX-TC1713CB
Model No.
Pulse-or-tone dialing capability
Operating Instructions
Call Display Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

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  • Page 1 PQQX13142ZA-AK-1 01.7.18 9:13 AM y [ W 1 900MHz Digital Cordless Phone KX-TC1713CB Model No. Pulse-or-tone dialing capability Operating Instructions Call Display Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. For assistance, please call 1-800-561-5505 or visit us at...

  • Page 2: Before Initial Use

    PQQX13142ZA-AK-1 01.7.18 9:13 AM y [ W 2 Before Initial Use Thank you for purchasing your new Panasonic cordless telephone. Call Display, Call Waiting and Voice Mail Service, where available, are telephone company services. After subscribing to Call Display, this phone will display the caller’s name and phone number.

  • Page 3: For Best Performance

    PQQX13142ZA-AK-1 01.7.18 9:13 AM y [ W 3 For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before The battery initial use (p. 12). is beneath this cover. Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves.

  • Page 4: Table Of Contents

    PQQX13142ZA-AK-1 01.7.18 9:13 AM y [ W 4 Contents Preparation Location of Controls ....... . . 6 Display .
  • Page 5 PQQX13142ZA-AK-1 01.7.18 9:13 AM y [ W 5 Advanced Operation Speed Dialer ........37 Storing Phone Numbers in Memory.

  • Page 6: Location Of Controls

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 6 Location of Controls Base unit Antenna (p. 3, 11) Hook (p. 58) VOICE MAIL Indicator CALLER ID Indicator (p. 28, 29) (p. 46, 49) (TONE) Button (p. 52) Charge Contacts (p. 13) (VOICE\MAIL) Button (p.

  • Page 7: Button (P

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 7 Handset Back side Antenna Speaker (p. 22) Display (p. 8) (Talk) Button (p. 21, 28) (OFF) Button (p. 21, 31) Navigator Key Headset Jack (‹) (›) EDIT (fl) (p. 60) CH (fi) (Channel)] (p.

  • Page 8: Display

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 8 Display The handset shows you instructions and information on the display. These display prompts are shown below. The Caller List is empty or there are no stored items in the directory. No items stored The battery needs to be charged.
  • Page 9 PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 9 “ When a call is received, the display shows the ROBINSON,TINA caller’s name and number after the first ring. 000-222-3333 During a conversation, the display shows the Talk length of the call (e.g. 1 hour, 6 minutes and 35 seconds).
  • Page 10 PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 10 “ Display During a programming procedure, the handset has lost communication with the base unit. Save error Move closer to the base unit. An outside call has been put on hold by the Intercom hold handset in the intercom mode.

  • Page 11: Settings

    AC Adaptor Raise the antenna. ≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1. ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥To connect a standard telephone on the same line, see page 61.

  • Page 12: Battery Charge

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 12 “ Settings Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use. ≥The IN USE/CHARGE indicator lights. IN USE/CHARGE Indicator Battery strength You can check the battery strength on the display while the handset is on the base unit, while it is in use (making/answering a call etc.), or after viewing the Caller List or directory items, programming etc.

  • Page 13: Standby Mode

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 13 “ Battery information After your Panasonic battery is fully charged (p. 12): Operation Operating time While in use (TALK) Up to about 6 hours While not in use (Standby) Up to about 14 days ≥The battery operating time may be shortened depending on usage conditions,...

  • Page 14: Selecting The Display Language

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 14 “ Settings Selecting the Display Language You can select either ENGLISH or FRENCH as the display language. Your phone comes from the factory set to ENGLISH. If you want to select FRENCH, program as follows: Make sure the unit is in the standby mode.

  • Page 15: Selecting The Dialing Mode

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 15 “ Selecting the Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is in the standby mode.

  • Page 16: Selecting The Line Mode

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 16 “ Settings Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Your phone comes from the factory set to “A”. Make sure the unit is in the standby mode.

  • Page 17: Programmable Functions

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 17 Programmable Functions “ You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode. (REDIAL/PAUSE/FUNCTION) Press <Function menu>*...

  • Page 18: Setting The Auto Talk Feature

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 18 “ Programmable Functions Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing . If you want to use this feature, turn the feature ON by programming.

  • Page 19: Selecting The Ringer Volume

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 19 “ Selecting the Ringer Volume You can program the handset and base unit ringer volume to HIGH, LOW or OFF. If set to OFF, the handset/base unit will not ring. Your phone comes from the factory set to HIGH.

  • Page 20: Selecting The Lcd Contrast

    PQQX13142ZA-AK-2 01.7.18 8:55 AM y [ W 20 “ Programmable Functions Selecting the LCD Contrast You can program the LCD contrast (5 levels). To make the display clearer, set to high level. Your phone comes from the factory set to level 3. Make sure the unit is in the standby mode.

  • Page 21: Making Calls

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 21 Making Calls “ With the Handset To have a hands-free conversation, connect an optional headset to the handset (p. 60). Back side Speaker Display (OFF) (›), (‹), CH (fi) (HOLD/INTERCOM/CLEAR) (REDIAL/PAUSE/FUNCTION) Microphone Press Talk Dial a phone number.
  • Page 22 PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 22 “ Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press SP-phone Dial a phone number. SP-phone ≥The dialed number is displayed. 1112222 ≥After a few seconds, the display will show the length of the call and the battery strength.
  • Page 23 PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 23 “ To dial after confirming the entered number Dial a phone number. 3334444 ≥If you misdial, press (HOLD/INTERCOM/CLEAR). One digit is erased from the right. Dial the correct phone number. Press Talk 3334444 To have a hands-free phone conversation, press...

  • Page 24: Backlit Lcd Display

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 24 “ Making Calls To put a call on hold (HOLD/INTERCOM/CLEAR) Press Hold ≥“Hold” is displayed. ≥If you do not press any key for more than 6 minutes, 00-00-08 an alarm tone will sound. ≥If you do not press any key for more than 10 minutes after holding a call, a line will be disconnected.

  • Page 25: With The Base Unit (Digital Duplex Speakerphone)

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 25 “ With the Base Unit (Digital Duplex Speakerphone) (REDIAL/PAUSE) (HOLD/RINGER) (SP-PHONE) and Indicator VOLUME (_), (^) (SP-PHONE) Press ≥The SP-PHONE indicator lights. Dial a phone number. When the other party answers, talk into the MIC (microphone). (SP-PHONE) To hang up, press ≥The indicator light goes out.
  • Page 26 PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 26 “ Making Calls Hands-free Digital Duplex Speakerphone For best performance, please note the following: ≥Talk alternately with the caller in a quiet room. ≥If the other party has difficulty hearing you, press VOLUME (_) to decrease the speaker volume.

  • Page 27: Simultaneous Keypad Dialing

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 27 Simultaneous Keypad Dialing You can use the base unit like a standard telephone. After pressing to make a call with the handset near the base unit, you can also dial using the base unit keypad. Handset: Press (OFF)

  • Page 28: Answering Calls

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 28 Answering Calls When a call is received, the unit rings and the CALLER ID indicator on the base unit flashes quickly. If you subscribe to a Call Display service, the calling party information will be displayed after the first ring (p. 29). In order to view the Call Display information, please wait until the second ring to answer a call.

  • Page 29: Call Display Service

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 29 Call Display Service “ This unit is compatible with a Call Display service offered by your telephone company. If you subscribe to a Call Display service, the calling party’s information will be displayed on the handset after the first ring. The unit can record information of up to 50 different callers, including the time and date received and the number of times called, in the Caller List.
  • Page 30 PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 30 “ Call Display Service ≥Caller information cannot be displayed in the following cases: ≥—If the caller dialed from an area which does not provide a Call Display service, the display will show “Unavailable Name & No.”. ≥—If a long distance call is identified, and the caller’s name and/or number cannot be received, the display will show “Long distance”.

  • Page 31: Using The Caller List

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 31 Using the Caller List “ Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹) press...
  • Page 32 PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 32 “ Using the Caller List e.g. When you search from the most recent call: (›) (‹) Lift the handset off the base unit and press 2 new callers 1=Directory (›) Press ≥If there is no name information for a caller, SMITH,JACK the display will only show the phone 222-333-4444...

  • Page 33: Calling Back From The Caller List

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 33 “ Calling Back from the Caller List (›), (‹) Lift the handset off the base unit and press (›) (‹) to enter the Caller List. 3 new callers 1=Directory (›) (‹) Press repeatedly to find TURNER,CINDY the desired caller.

  • Page 34: Editing The Caller's Phone Number

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 34 “ Using the Caller List Editing the Caller’s Phone Number The unit can edit a phone number into one of 4 patterns. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹) press...

  • Page 35: Storing Caller List Information In The Directory

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 35 “ Storing Caller List Information in the Directory You can store numbers that are in the Caller List in the directory. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹) press...

  • Page 36: Erasing Caller List Information

    PQQX13142ZA-AK-3 01.7.18 8:56 AM y [ W 36 “ Using the Caller List Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is in the standby mode. To erase a specific caller from the Caller List Lift the handset off the base unit and press (›)

  • Page 37: Speed Dialer

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 37 Speed Dialer Storing Phone Numbers in Memory You can store up to 10 phone numbers in the base unit. The dialing buttons ( ) function as memory stations. Make sure the unit is in the standby mode. (AUTO/PROGRAM) Press ≥The IN USE/CHARGE...

  • Page 38: Using The Directory

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 38 Using the Directory You can store up to 50 names and phone numbers in the directory. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset display.
  • Page 39 PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 39 “ (REDIAL/PAUSE/FUNCTION) Press Program 1Save directory Ringer volume While the arrow points to “Save Directory= EDIT (fl) directory”, press 20 items ≥The display shows the number of stored items in the directory. Enter a name, up to 15 characters, with the Enter name CH (fi)

  • Page 40: Steps For Entering Names And Symbols

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 40 “ Using the Directory Steps for Entering Names and Symbols CH (fi) The handset dialing buttons ( EDIT (fl) LOUD/ LOUD/ can be used to enter letters and symbols. EDIT SEARCH SEARCH CLEAR Each button selects a character as shown below.
  • Page 41 PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 41 “ For example, to enter “Tom Jones”: (REDIAL/PAUSE/FUNCTION) Press While the arrow points to “Save Directory= EDIT (fl) directory”, press 20 items Enter name =Next Press EDIT (fl) Press six times, then press move the cursor to the right.

  • Page 42: Finding Items In The Directory

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 42 “ Using the Directory Finding Items in the Directory Make sure the unit is in the standby mode. CH (fi) EDIT (fl) Press to enter the directory list. Directory list 1=Caller’s list ≥In step 1, you can go to the Caller List by pressing EDIT (fl) (p.

  • Page 43: Dialing From The Directory

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 43 “ Index table Keys Index Keys Index Other symbols, 1 M, N, O, 6 A, B, C, 2 P, Q, R, S, 7 D, E, F, 3 T, U, V, 8 G, H, I, 4 W, X, Y, Z, 9 J, K, L, 5 Dialing from the Directory...

  • Page 44: Editing An Item In The Directory

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 44 “ Using the Directory Editing an Item in the Directory Make sure the unit is in the standby mode. CH (fi) EDIT (fl) Press to enter the directory list. (›) (‹) Press ≥The first item is displayed.

  • Page 45: Erasing An Item From The Directory

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 45 Erasing an Item from the Directory Make sure the unit is in the standby mode. CH (fi) EDIT (fl) Press to enter the directory list. (›) (‹) Press ≥The first item is displayed. (›) (‹) Press...

  • Page 46: Voice Mail Service

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 46 Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically when your line is busy or if calls are not answered.
  • Page 47 PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 47 “ (›) (‹) Press repeatedly until the arrow Set flash time points to “Save mailbox#”. 1Save mailbox# Voicemail tone EDIT (fl) Press =Next Enter your access number, up to 32 digits. 1234567PPP8901 ≥You may enter pauses*.

  • Page 48: Setting The Voice Mail Tone

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 48 “ Voice Mail Service Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has been recorded, set to “On”. “Voicemail” will be displayed and the VOICE MAIL indicator on the base unit will flash when a message has been recorded in your mailbox.

  • Page 49: Listening To Voice Mail Messages

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 49 Listening to Voice Mail Messages After receiving a voice mail message, “Voicemail” will be displayed and the VOICE MAIL indicator on the base unit will flash. To listen to your voice mail message(s), follow the steps below. With the handset (FLASH/CALL\WAIT/VOICE\MAIL) Press...

  • Page 50: Intercom

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 50 Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: Press (HOLD/INTERCOM/CLEAR) Talk to the paged party after the beeps. (OFF) ≥“Intercom”...

  • Page 51: Transferring A Call Using The Intercom

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 51 During an intercom call: ≥Intercom calls can only be ended with the handset. ≥If the handset user has difficulty hearing the base unit user, decrease the base unit speaker volume by pressing VOLUME (_). ≥If an incoming call is received, the intercom call stops and the unit starts to or (SP-PHONE).

  • Page 52: Special Features

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 52 Special Features (TONE) (›), (‹), (OFF) EDIT (fl) (TONE) (REDIAL/PAUSE) (REDIAL/PAUSE/FUNCTION) (FLASH/CALL\WAIT/VOICE\MAIL) (FLASH/CALL\WAIT) Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user.

  • Page 53: How To Use The Pause Button (For Analogue Pbx Line/Long Distance Service Users)

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 53 “ How to Use the PAUSE Button (For Analogue PBX Line/Long Distance Service Users) (REDIAL/PAUSE/FUNCTION) (REDIAL/PAUSE) We recommend you press if a pause is required for dialing with a PBX or to access a long distance service.

  • Page 54: Call Waiting Deluxe Service

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 54 “ Special Features Call Waiting Deluxe Service This unit is compatible with a Call Waiting Deluxe Service offered by your telephone company. After subscribing, Call Waiting Deluxe Service not only allows your handset to display the second caller’s information, but also offers you a variety of ways to deal with the second call (p.
  • Page 55 PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 55 “ To use Call Waiting Deluxe Service You can choose from the options on the display as shown below. Display Signification Ans (Answer) Answers the second call, while keeping the first call on hold. Plays the pre-recorded hold message for the Hold second caller and the second call is put on hold.
  • Page 56 PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 56 “ Special Features After selecting “Ans” (Answer) or “Hold”: You can choose one of the following options: 1:Return —“Return” to return to the waiting call. 2:Drop —“Drop” to hang up the current call and 3:Conference answer the waiting call.

  • Page 57: Flash Button

    PQQX13142ZA-AK-4 01.7.18 8:57 AM y [ W 57 FLASH Button (FLASH/CALL\WAIT/VOICE\MAIL) (FLASH/CALL\WAIT) Pressing allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX.

  • Page 58: Wall Mounting

    PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 58 Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Connect the AC adaptor. To Power Outlet Tuck the telephone line cord inside the wall mounting adaptor, then...
  • Page 59 PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 59 Connect the telephone line cord. Mount the unit, then slide down. ≥Raise the antenna. ≥Fasten the telephone line cord to Wall Phone Plate prevent it from being disconnected. Hook To charge the battery: Fix the charge contacts (1) and insert the hook to the handset hole (2).

  • Page 60: Using The Belt Clip

    Using the Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA90C headset. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.

  • Page 61: Battery Replacement

    Battery Replacement “Recharge” is displayed and/or “ ” flashes after being fully charged, replace the battery with a new Panasonic P-P504 battery. Press the notch on the battery cover firmly and slide it as indicated by the arrow. Remove the old battery.

  • Page 62: Before Requesting Help

    PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 62 Before Requesting Help Problem Cause and Remedy The unit does not work. ≥Check the settings (p. 11–16). ≥Charge the battery fully (p. 12). ≥Clean the charge contacts and charge again (p. 13). ≥Install the battery properly (p.
  • Page 63 PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 63 “ Problem Cause and Remedy You cannot program items, ≥Programming is not possible while the such as the dialing mode. unit is in the talk, speakerphone or intercom mode, when viewing the Caller List/directory list.
  • Page 64 PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 64 “ Before Requesting Help Problem Cause and Remedy The handset display goes to ≥Do not pause for over 60 seconds while the standby mode while searching. viewing the Caller List. When a second call is ≥The line mode selection is incorrect.
  • Page 65 PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 65 Problem Cause and Remedy You cannot have a ≥When the optional headset is connected conversation using the (p. 60), you must use the headset to handset. talk with the caller. To have a normal cordless phone conversation, disconnect the headset.

  • Page 66: Important Information

    PQQX13142ZA-AK-5 01.7.18 8:58 AM y [ W 66 Important Information NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

  • Page 67: Safety Instructions

    ≥If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the specified authorized Panasonic Factory Servicentres. If the known working phone does not operate properly, consult your telephone...

  • Page 68: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT—LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

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