Frequently Asked Questions; Before Purchase - Macgo Mac Blu-ray Player User Manual

Macgo International Limited
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3. Frequently Asked Questions

3.1 Before purchase

 How can I get the free version product?
Please just click on "Cancel" button when asked to register and you will get our free
version. Mac Blu-ray Player is sold as "try-before-you-buy" software. Free version has
watermark while playing Blu-Ray discs. This functional limitation will disappear after you
purchase the software. Other file formats like MOV, MKV, AVI, FLV, WMV, MP4, MPEG,
RMVB, MP3 are 'watermark free'. NO 30 days time limited, so you have enough time to
verify the program's functionality.
 What' your license policy?
The Key code/registration code of Macgo Blu-ray player software is lifetime. You don't
have to purchase a new license for the future update.
 How long will it take to get your fast support response?
We recommend you take the following steps to get your problems quickly solved:
1. First please make sure you are using the latest version of our software.
2. Then please check our help Center to see if you can find answers. If you have not found a
proper answer or solution, please contact support with your problem. Please give us as
much detailed information as you can.
Generally, we'll reply to you within 48 hours except for weekends or holidays due to the
time difference. But in most cases you'll get our response in a few hours. Please do
contact us again after 72 hours if you do not get a response from us.
Ctrl+Right Jump to next chapter on the movie disc.
Ctrl+Left Return to previous chapter on the movie disc.
Click to mute the volume; click again to turn mute
Ctrl+Up off. To manually adjust the volume, hover your
Ctrl+Down mouse over this button and then use the slider to
increase or decrease the volume.
Ctrl+F Click to toggle full screen mode.
Recommend the movie or share the movie's
information or your review to your friends on
Facebook or Twitter.
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Mac Blu-ray Player