Smart Start IN-HOM S.M.A.R.T. Mobile User Manual

Smart Start IN-HOM S.M.A.R.T. Mobile User Manual

Sobriety monitoring and reporting technology
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IN-HOM™ S.M.A.R.T. Mobile
Sobriety Monitoring and Reporting
Technology
User's Manual
SS440-0018-00
Rev. 01-2014

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Table of Contents
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Robin Miller
February 4, 2025

My in-home device is displaying a message “log full 6 hours”. What do I do? I’m getting a breathalyzer for my truck tomorrow

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Summary of Contents for Smart Start IN-HOM S.M.A.R.T. Mobile

  • Page 1 IN-HOM™ S.M.A.R.T. Mobile Sobriety Monitoring and Reporting Technology User’s Manual SS440-0018-00 Rev. 01-2014...
  • Page 2 Smart Start is a trademark of Smart Start, Inc. All other trademarks used herein are the property of their respective owners and are used for identification purposes only.
  • Page 3: Table Of Contents

    Description ................6 Parts Listing ..................7 Key Parts of the IN-HOM S.M.A.R.T. Mobile Device ......7 IN-HOM S.M.A.R.T. Mobile O p e r a t i o n s ...... 7 Set-Up ....................7 Charging your unit................8 Test Windows ..................9 Testing Requirements .................
  • Page 4: F C C S T A T E M E N T

    IN-HOM S.M.A.R.T. Mobile User’s Manual Smart Start, Inc. F C C S t a t e m e n t This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
  • Page 5: S A F E T Y

    Power Requirements and Cautions The IN-HOM S.M.A.R.T. Mobile device comes with a 120V AC to 5.25V DC adaptor. Use only the included power supply. Using any other type of power supply may result in damage to the unit or electrical fire.
  • Page 6: Cleaning Precautions

    DO NOT submerge the device in any type of liquid for cleaning purposes. Description The IN-HOM S.M.A.R.T. Mobile device is a battery-powered portable device that measures the alcohol content in the user’s breath. It also identifies the user by taking their picture and captures their GPS location at the time of the test.
  • Page 7: Parts Listing

    Mouthpiece Keypad Charging port IN-HOM S.M.A.R.T. Mobile O p e r a t i o n s Set-Up Make sure the IN-HOM S.M.A.R.T. Mobile device is on a clean, flat, steady surface like a countertop or table in an area free from any alcohol containing elements.
  • Page 8: Charging Your Unit

    You are responsible for any missed tests due to the mouthpiece being installed incorrectly. Charging your unit Your IN-HOM S.M.A.R.T. Mobile device is equipped with a battery that enables it to run without being plugged in to A/C power. Smart Start highly recommends that you keep your IN-HOM S.M.A.R.T.
  • Page 9: Test Windows

    If the IN-HOM S.M.A.R.T. Mobile device shows “Ready” on the display, voluntary testing is permitted during non-test window times. You may be contacted by your monitoring authority(s) to take a test outside of your test windows.
  • Page 10 Cellular Service The IN-HOM S.M.A.R.T. Mobile device u s e s a c e l l u l a r r a d i o t o t ransfer data. When the device is turned on, you will see a signal strength icon along the top of the display - the more bars displayed, the better the signal strength.
  • Page 11: Menu Functions

    Smart Start, Inc. Temperature Operation Your IN-HOM S.M.A.R.T. Mobile device will not allow a test if the temperature of the device is below 50° F (10° C). Plugging in the power supply will enable internal heaters that can speed up the time required to reach operating temperature.
  • Page 12: Step-By-Step Operation

    Step-By-Step Operation How to Take a Test Plug in your IN-HOM S.M.A.R.T. Mobile device and press the “*”, “0” or “#” key to wake up and initialize the device. Once ready, the display will show “Ready.” If the device is in an open test window, the display will show “Test Required –...
  • Page 13: In-Hom S.m.a.r.t. Mobile Display Messages

    IN-HOM S.M.A.R.T. Mobile User’s Manual Smart Start, Inc. message summary below for more information on a violation. 5) “Face Not Detected – Please Retry” means the device did NOT detect a human face while the test was taken. Make sure the room has good lighting and do not cover the camera.
  • Page 14 18. Service Lockout: The device is in lockout due to missing your service date or other issues with the device. You are not able to take a test and are required to call Smart Start at 800-880-3394 for further instructions on servicing your unit.
  • Page 15 Wait for the unit to display “Ready” or “Test Required – Please Blow” and take another test. The IN-HOM S.M.A.R.T. Mobile device will detect the use of non- human breath samples and will require a re-test. Tampering is also a violation of your program.
  • Page 16: Transporting Your In-Hom S.m.a.r.t. Mobile

    Q: When does the IN-HOM S.M.A.R.T. Mobile take pictures? A: The IN-HOM S.M.A.R.T. Mobile takes a picture during test cycle while you are providing your breath sample. It will NOT take any pictures at random.
  • Page 17: Troubleshooting

    IN-HOM S.M.A.R.T. Mobile User’s Manual Smart Start, Inc. Q: How do I know if the device is charging? A: Plug in the charger and charger cord to the device. Once the device has enough charge to initialize and turn on, you will see the battery icon at the top.
  • Page 18: S E R V I C E A N D S U P P O R T

    IN-HOM S.M.A.R.T. Mobile Service The IN-HOM S.M.A.R.T. Mobile unit requires periodic service and calibration. You will be instructed when to bring the device in for service. If you do not bring in your IN-HOM S.M.A.R.T. Mobile in ― 18 ―...
  • Page 19: Customer Service Contact Information

    You can also find your next service appointment time by pressing the menu button and scrolling to the “Next Appt”. Smart Start employees might call to inquire about the usage of the device or to confirm your next service appointment.

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