Useful Information; Troubleshooting - Panasonic KX-TG3600BX Operating Instructions Manual

2.4 ghz digital cordless phone
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TG360x(e).book Page 15 Tuesday, February 3, 2009 5:10 PM

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
The unit does not work.
An alarm tone sounds when
you press {C} or {s}.
I cannot hear a dial tone.
Programmable settings
Problem
While programming, the
handset starts to ring.

Useful Information

Cause/solution
L Make sure the batteries are installed correctly
(page 7).
L Fully charge the batteries (page 7).
L Check the connections (page 7).
L Unplug the base unit's AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the
base unit. Register the handset (page 17).
L The handset is too far from the base unit.
Move closer and try again.
L Plug in the base unit's AC adaptor.
L If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit. Register
the handset again (page 17).
L The base unit's AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
Cause/solution
L A call is being received. Answer the call and
start again after hanging up.
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