iSCSI GbE to SAS/SATA II RAID Subsystem Table of Contents Preface ..........................6 Before You Begin ......................7 Safety Guidelines ................................7 Controller Configurations ............................7 Packaging, Shipment and Delivery ........................7 Chapter 1 Introduction ....................9 Technical Specifications ............................
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iSCSI GbE to SAS/SATA II RAID Subsystem Management Interfaces ............................37 4.1.1 Serial Console Port ............................37 4.1.2 Remote Control – Secure Shell ....................... 37 4.1.3 LCD Control Module (LCM) ........................38 4.1.4 Web GUI ................................40 ...
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iSCSI GbE to SAS/SATA II RAID Subsystem 5.5.4 Hard Drive S.M.A.R.T. Support ......................... 88 5.6 System Maintenance ............................90 5.6.1 System Information ............................90 5.6.2 Event Log ................................91 5.6.3 Upgrade ................................92 5.6.4 Firmware Synchronization ......................... 93 ...
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iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 7 Troubleshooting ..................134 7.1 System Buzzer ..............................134 Event Notifications ............................. 134 Appendix ........................144 Certification list ..............................144 Microsoft iSCSI initiator ............................148 User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem Preface About this manual This manual provides information regarding the quick installation and hardware features of the RAID subsystem. This document also describes how to use the storage management software. Information contained in the manual has been reviewed for accuracy, but not for product warranty because of the various environment/OS/settings.
iSCSI GbE to SAS/SATA II RAID Subsystem Before You Begin Before going through with this manual, you should read and focus to the following safety guidelines. Notes about the subsystem’s controller configuration and the product packaging and delivery are also included. Safety Guidelines To provide reasonable protection against any harm on the part of the user and to obtain maximum performance, user is advised to be aware of the following safety...
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iSCSI GbE to SAS/SATA II RAID Subsystem The shipping package contains the following: iSCSI RAID Subsystem Unit Two (2) power cords Five (5) Ethernet LAN cables for single controller Note: Ten (10) Ethernet LAN cables for dual controller One (1) External null modem cable Note: Two (2) External null modem cables for dual controller User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 1 Introduction The iSCSI RAID Subsystem The EP-3164 series RAID subsystem features four Gigabit ports on each controller to increase system efficiency and performance. It features high capacity expansion, with 16 hot-swappable SAS/SATA II hard disk drive bays in a 19-inch 3U rackmount unit, scaling to a maximum storage capacity in the terabyte range.
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iSCSI GbE to SAS/SATA II RAID Subsystem Features Front-end 4/8 x 1Gb ports support independent access, fail-over and load- balancing (802.3ad port trunking, LACP) Supports iSCSI jumbo frame Supports Microsoft Multipath I/O (MPIO) Supports RAID levels 0, 1, 0+1, 3, 5, 6, 10, 30, 50, 60 and JBOD ...
GbE to SAS/SATA II RAID Subsystem 1.1 Technical Specifications Model EP-3164S1/D1-G1S3 RAID Controller iSCSI-SAS Controller Single / Dual (Redundant) Host Interface Four / Eight 1Gb/s Ethernet Disk Interface SAS 3Gb or SATA II SAS expansion 4x mini SAS (3Gb/s)
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iSCSI GbE to SAS/SATA II RAID Subsystem Snapshot rollback mechanism support Platform Rackmount Form Factor # of Hot Swap Trays Tray Lock Disk Status Indicator Access / Fail LED Backplane SAS2 / SATA3 Single BP # of PS/Fan Modules 460W x 2 w/PFC # of Fans AC 90V ~ 264V Full Range, 10A ~ 5A, Power requirements...
iSCSI GbE to SAS/SATA II RAID Subsystem 1.2 Terminology The document uses the following terms: RAID Redundant Array of Independent Disks. There are different RAID levels with different degree of data protection, data availability, and performance to host environment. The Physical Disk belongs to the member disk of one specific RAID group.
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iSCSI GbE to SAS/SATA II RAID Subsystem DeGraded mode. Not all of the array’s member disks are functioning, but the array is able to respond to application read and write requests to its virtual disks. SCSI Small Computer Systems Interface. Serial Attached SCSI.
iSCSI GbE to SAS/SATA II RAID Subsystem 1.3 RAID Levels The subsystem can implement several different levels of RAID technology. RAID levels supported by the subsystem are shown below. RAID Level Description Min. Drives Block striping is provide, which yields higher performance than with individual drives.
iSCSI GbE to SAS/SATA II RAID Subsystem 1.4 Volume Relationship Diagram This is the design of volume structure of the iSCSI RAID subsystem. It describes the relationship of RAID components. One RG (RAID Group) is composed of several PDs (Physical Disks). One RG owns one RAID level attribute. Each RG can be divided into several VDs (Virtual Disks).
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 2 Identifying Parts of the RAID Subsystem The illustrations below identify the various parts of the subsystem. 2.1 Main Components 2.1.2 Front View User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem 2.1.2.1 Disk Trays HDD Status Indicator Function Part This LED will blink blue when the hard drive is being accessed. HDD Activity LED Green LED indicates power is on and hard drive status is good for this slot.
iSCSI GbE to SAS/SATA II RAID Subsystem 2.1.2.2 LCD Front Panel Smart Function Front Panel The smart LCD panel is an option to configure the RAID subsystem. If you are configuring the subsystem using the LCD panel, press the Select button to login and configure the RAID subsystem.
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iSCSI GbE to SAS/SATA II RAID Subsystem Environment Status LEDs Parts Function Power LED Green LED indicates power is ON. If a redundant power supply unit fails, this Power Fail LED LED will turn to RED and alarm will sound. When a fan fails or the fan’s rotational speed is below 1500RPM, this LED will turn red and Fan Fail LED...
iSCSI GbE to SAS/SATA II RAID Subsystem 1. Controller Module The subsystem has one or two controller modules. 2. Power Supply Unit 1 ~ 2 Two power supplies (power supply 1 and power supply 2) are located at the rear of the subsystem.
iSCSI GbE to SAS/SATA II RAID Subsystem 2.2.1 Controller Module Panel 1. Uninterrupted Power Supply (UPS) Port (APC Smart UPS only) The subsystem may come with an optional UPS port allowing you to connect an APC Smart UPS device. Connect the cable from the UPS device to the UPS port located at the rear of the subsystem.
iSCSI GbE to SAS/SATA II RAID Subsystem 7. BBM Status LED Green BBM installed and powered Off No BBM 8. BBM Status Button When the system power is off, press the BBM status button, if the BBM LED is Green, then the BBM still has power to keep data on the cache.
iSCSI GbE to SAS/SATA II RAID Subsystem 2.3.1 PSFM Panel The panel of the Power Supply/Fan Module contains: the Power On/Off Switch, the AC Inlet Plug, FAN fail Indicator, and a Power On/Fail Indicator showing the Power Status LED, indicating ready or fail. Each fan within a PSFM is powered independently of the power supply within the same PSFM.
iSCSI GbE to SAS/SATA II RAID Subsystem 2.4 Checklist before Starting Before starting, check or prepare the following items. Check “Certification list” in Appendix A to confirm the hardware setting is fully supported. Read the latest release note before upgrading. Release note accompany with release firmware.
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iSCSI GbE to SAS/SATA II RAID Subsystem User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 3 Getting Started with the Subsystem 3.1 Connecting the iSCSI RAID Subsystem to the Network To connect the iSCSI unit to the network, insert the network cable that came with the unit into the network port (LAN1) at the back of iSCSI unit. Insert the other end into a Gigabit BASE-T Ethernet connection on your network hub or switch.
iSCSI GbE to SAS/SATA II RAID Subsystem 3.3 Disk Drive Installation This section describes the physical locations of the hard drives supported by the subsystem and give instructions on installing a hard drive. The subsystem supports hot-swapping allowing you to install or replace a hard drive while the subsystem is running.
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iSCSI GbE to SAS/SATA II RAID Subsystem 4. Place the hard drive in the disk tray. Turn the disk tray upside down. Align the four screw holes of the SAS disk drive in the four Hole A of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray.
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iSCSI GbE to SAS/SATA II RAID Subsystem 5. Slide the tray into a slot. 6. Press the lever in until you hear the latch click into place. The HDD Fault LED will turn green when the subsystem is powered on and HDD is good. 7.
iSCSI GbE to SAS/SATA II RAID Subsystem 3.3.2 Installing a SATA Disk Drive (Dual Controller Mode) in a Disk Tray 1. Remove an empty disk tray from the subsystem. 2. Prepare the dongle board and two screws. 3. Place the dongle board in the disk tray. Turn the tray upside down. Align the two screw hole of the dongle board in the two Hole D of the disk tray.
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iSCSI GbE to SAS/SATA II RAID Subsystem Tray Hole D NOTE: All the disk tray holes are labelled accordingly. 4. Place the SATA disk drive into the disk tray. Slide the disk drive towards the dongle board. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 5. Turn the disk tray upside down. Align the four screw holes of the SATA disk drive in the four Hole C of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray.
iSCSI GbE to SAS/SATA II RAID Subsystem 3.4 iSCSI Introduction iSCSI (Internet SCSI) is a protocol which encapsulates SCSI (Small Computer System Interface) commands and data in TCP/IP packets for linking storage devices with servers over common IP infrastructures. iSCSI provides high performance SANs over standard IP networks like LAN, WAN or the Internet.
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iSCSI GbE to SAS/SATA II RAID Subsystem The host side needs an iSCSI initiator. The initiator is a driver which handles the SCSI traffic over iSCSI. The initiator can be software or hardware (HBA). Please refer to the certification list of iSCSI HBA(s) in Appendix A. OS native initiators or other software initiators use the standard TCP/IP stack and Ethernet hardware, while iSCSI HBA(s) use their own iSCSI and TCP/IP stacks on board.
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 4 Quick Setup 4.1 Management Interfaces There are three management methods to manage the iSCSI RAID subsystem described as follows: 4.1.1 Serial Console Port Use NULL modem cable to connect console port. The console settings are on the following: Baud rate: 115200, 8 bits, 1 stop bit, and no parity.
iSCSI GbE to SAS/SATA II RAID Subsystem 4.1.3 LCD Control Module (LCM) After booting up the system, the following screen shows management port IP and model name: 192.168.10.50 iSCSI-Model Press “ ”, the LCM functions “Alarm Mute”, “Reset/Shutdown”, “Quick Install”, “View IP Setting”, “Change IP Config” and “Reset to Default” will rotate by pressing ...
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iSCSI GbE to SAS/SATA II RAID Subsystem The following is LCM menu hierarchy. [Firmware Version x.x.x] [System Info.] [RAM Size xxx MB] [Alarm Mute] [Yes No] [Yes [Reset] No] [Reset/Shutdown] [Yes [Shutdown] No] RAID 0 RAID 1 RAID 3 [Apply [Quick Install] RAID 5 [Yes...
iSCSI GbE to SAS/SATA II RAID Subsystem CAUTION! Before power off, it is better to execute “Shutdown” to flush the data from cache to physical disks. 4.1.4 Web GUI The iSCSI RAID subsystem supports graphical user interface (GUI) to operate the system.
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iSCSI GbE to SAS/SATA II RAID Subsystem There are seven indicators at the top-right corner. RAID light: Green RAID works well. Red RAID fails. Temperature light: Green Temperature is normal. Red Temperature is abnormal. ...
iSCSI GbE to SAS/SATA II RAID Subsystem 4.2 How to Use the System Quickly 4.2.1 Quick Installation Please make sure that there are some free drives installed in this system. SAS drivers are recommended. Please check the hard drive details in “/ Volume configuration / Physical disk”.
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iSCSI GbE to SAS/SATA II RAID Subsystem Step2: Confirm the management port IP address and DNS, and then click “Next”. Step 3: Set up the data port IP and click “Next”. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 4: Set up the RAID level and volume size and click “Next”. Step 5: Check all items, and click “Finish”. Step 6: Done. User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem 4.2.2 Volume Creation Wizard “Volume create wizard” has a smarter policy. When the system is inserted with some HDDs. “Volume create wizard” lists all possibilities and sizes in different RAID levels, it will use all available HDDs for RAID level depends on which user chooses. When system has different sizes of HDDs, e.g., 8*200G and 8*80G, it lists all possibilities and combination in different RAID level and different sizes.
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 2: Please select the combination of the RG capacity, or “Use default algorithm” for maximum RG capacity. After RG size is chosen, click “Next”. Step 3: Decide VD size. User can enter a number less or equal to the default number. Then click “Next”.
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 5 Configuration 5.1 Web GUI Management Interface Hierarchy The below table is the hierarchy of the management GUI. System configuration System setting System name / Date and time / System indication Network settin ...
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iSCSI GbE to SAS/SATA II RAID Subsystem Maintenance System System information information Event log Download / Mute / Clear Upgrade Browse the firmware to upgrade Firmware sync Synchronize the slave controller’s firmware version hronization with the master’s Reset to factor ...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.2 System Configuration “System configuration” is designed for setting up the “System setting”, “Network setting”, “Login setting”, “Mail setting”, and “Notification setting”. 5.2.1 System Setting “System setting” can be used to set system name and date. Default “System name”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.2.2 Network Setting “Network setting” is for changing IP address for remote administration usage. There are 2 options, DHCP (Get IP address from DHCP server) and static IP. The default setting is DHCP. User can change the HTTP, HTTPS, and SSH port number when the default port number is not allowed on host/server.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.2.3 Login Setting “Login setting” can set single admin, auto logout time and Admin/User password. The single admin can prevent multiple users access the same controller at the same time. Auto logout: The options are (1) Disable; (2) 5 minutes; (3) 30 minutes; (4) 1 hour.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.2.4 Mail Setting “Mail setting” can accept at most 3 mail-to address entries for receiving the event notification. Some mail servers would check “Mail-from address” and need authentication for anti-spam. Please fill the necessary fields and click “Send test mail” to test whether email functions are available or working.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.2.5 Notification Setting “Notification setting” can be used to set up SNMP trap for alerting via SNMP, pop-up message via Windows messenger (not MSN), alert via syslog protocol, and event log filter. “SNMP” allows up to 3 SNMP trap addresses. Default community name is set as “public”.
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iSCSI GbE to SAS/SATA II RAID Subsystem Configuration The following configuration is a sample for target and log server setting: Target side 1. Go to \System configuration\Notification setting\System log server. 2. Fill the fields 3. Server IP/hostname: enter the IP address or hostname of system log server. 4.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.3 iSCSI Configuration “iSCSI configuration” is designed for setting up the “Entity Property”, “NIC”, “Node”, “Session”, and “CHAP account”. 5.3.1 NIC “NIC” function is used to change the IP addresses of iSCSI data ports. The iSCSI RAID subsystem has four gigabit LAN ports to transmit data.
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iSCSI GbE to SAS/SATA II RAID Subsystem IP settings: User can change IP address by moving the mouse to the gray button of LAN port, click “IP settings for iSCSI ports”. There are 2 selections, DHCP (Get IP address from DHCP server) or static IP.
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iSCSI GbE to SAS/SATA II RAID Subsystem 2. Trunking: defines the use of multiple iSCSI data ports in parallel to increase the link speed beyond the limits of any single port. 3. LACP: The Link Aggregation Control Protocol (LACP) is part of IEEE specification 802.3ad that allows bundling several physical ports together to form a single logical channel.
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iSCSI GbE to SAS/SATA II RAID Subsystem Ping host: User can ping the corresponding host data port from the target, click “Ping host”. A user can ping host from the target to make sure the data port connection is well. User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.3.2 Entity Property “Entity property” can view the entity name of the system, and setup “iSNS IP” for iSNS (Internet Storage Name Service). iSNS protocol allows automated discovery, management and configuration of iSCSI devices on a TCP/IP network.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.3.3 Node “Node” can be used to view the target name for iSCSI initiator. There are 32 default nodes created for each controller. CHAP: CHAP is the abbreviation of Challenge Handshake Authorization Protocol. CHAP is a strong authentication method used in point-to-point for user login.
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iSCSI GbE to SAS/SATA II RAID Subsystem Click “OK”. Go to “/ iSCSI configuration / CHAP account” page to create CHAP account. Please refer to next section for more detail. Check the gray button of “OP.” column, click “User”. Select CHAP user(s) which will be used. It’s a multi option; it can be one or more. If choosing none, CHAP cannot work.
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iSCSI GbE to SAS/SATA II RAID Subsystem Change portal: Users can change the portals belonging to the device node of each controller. 1. Check the gray button of “OP.” column next to one device node. 2. Select “Change portal”. 3. Choose the portals for the controller. 4.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.3.4 Session “Session” can display iSCSI session and connection information, including the following items: TSIH (target session identifying handle) Host (Initiator Name) Controller (Target Name) InitialR2T(Initial Ready to Transfer) Immed. data(Immediate data) MaxDataOutR2T(Maximum Data Outstanding Ready to Transfer) MaxDataBurstLen(Maximum Data Burst Length) DataSeginOrder(Data Sequence in Order) DataPDUInOrder(Data PDU in Order)
iSCSI GbE to SAS/SATA II RAID Subsystem 5.3.5 CHAP Account “CHAP account” is used to manage CHAP accounts for authentication. This iSCSI RAID subsystem allows creation of many CHAP accounts. To setup CHAP account, please follow these steps: Click “Create”. Enter “User”, “Secret”, and “Confirm”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.4 Volume Configuration “Volume configuration” is designed for setting up the volume configuration which includes “Physical disk”, “RAID group”, “Virtual disk”, “Snapshot”, and “Logical unit”. 5.4.1 Physical Disk “Physical disk” can be used to view the status of hard drives in the system. The following are operational tips: Check the gray button next to the number of slot, it will show the functions which can be executed.
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iSCSI GbE to SAS/SATA II RAID Subsystem Physical Disk: Physical disks in slot 1, 2, 3 are created for a RG named “RG-R5”. Slot 4 is set as dedicated spare disk of the RG named “RG-R5”. The others are free disks.) Step 4: The unit of size can be changed from (GB) to (MB).
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iSCSI GbE to SAS/SATA II RAID Subsystem “Good” the hard drive is good. “Failed” the hard drive is failed. “Error Alert” S.M.A.R.T. error alert. “Read Errors” the hard drive has unrecoverable read errors. Usage The usage of hard drive: “RAID disk”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.4.2 RAID Group “RAID group” can view the status of each RAID group, create, and modify RAID groups. The following is an example to create a RG. Step 1: Click “Create”, enter “Name”, choose “RAID level”, click “Select PD” to select PD, assign the RG’s “Preferred owner”.
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 2: Confirm page. Click “OK” if all setups are correct. There is a RAID 0 with 4 physical disks, named “RG-R0”. The second RAID group is a RAID 5 with 3 physical disks, named “RG-R5” Step 3: Done.
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iSCSI GbE to SAS/SATA II RAID Subsystem RAID The RAID level of the RAID group. Current owner The owner of the RAID group. Please refer to next chapter for details. Preferred owner The preferred owner of the RAID group. The default owner is controller 1.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.4.3 Virtual Disk “Virtual disk” can view the status of each Virtual disk, create, and modify virtual disks. The following is an example to create a VD. Step 1: Click “Create”, enter “Name”, select RAID group from “RG name”, enter required “Capacity (GB)/(MB)”, change “Stripe height (KB)”, change “Block size (B)”, change “Read/Write”...
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 2: Confirm page. Click “OK” if all setups are correct. Create a VD named “VD-01”, from “RG-R0”. The second VD is named “VD-02”, it’s initializing. Step 3: Done. View “Virtual disk” page. VD column description: The button includes the functions which can be executed.
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iSCSI GbE to SAS/SATA II RAID Subsystem “Migrate” The virtual disk is being migrated. “Rollback” The virtual disk is being rolled back. “Scrubbing” The virtual disk is being scrubbed. “Parity checking” The virtual disk is being parity ...
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iSCSI GbE to SAS/SATA II RAID Subsystem Delete Delete a Virtual disk. Set property Change the VD name, right, priority, bg rate and read ahead. Right: “WT” Write Through. “WB” Write Back. (Default) “RO” Read Only. ...
iSCSI GbE to SAS/SATA II RAID Subsystem Cleanup Clean all snapshot VD related to the Virtual disk and snapshot release snapshot space. Take snapshot Take a snapshot on the Virtual disk. Auto snapshot Set auto snapshot on the Virtual disk. List snapshot List all snapshot VD related to the Virtual disk.
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 3: Take a snapshot. In “/ Volume configuration / Snapshot”, click “Take snapshot”. It will link to next page. Enter a snapshot name. Step 4: Expose the snapshot VD. Move the mouse pointer to the gray button next to the Snapshot VD number;...
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iSCSI GbE to SAS/SATA II RAID Subsystem Snapshot column description: The button includes the functions which can be executed. Name Snapshot VD name. Used (GB) The amount of snapshot space that has been used. The unit (MB) can be displayed in GB or MB. Status The status of snapshot: “N/A”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.4.5 Logical Unit “Logical unit” can view, create, and modify the status of attached logical unit number(s) of each VD. User can attach LUN by clicking the “Attach”. “Host” must enter with an iSCSI node name for access control, or fill-in wildcard “*”, which means every host can access the volume.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.4.6 Example The following is an example for creating volumes. Example 1 is to create two VDs and set a global spare disk. Example 1 Example 1 is to create two VDs in one RG, each VD uses global cache volume. Global cache volume is created after system boots up automatically.
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iSCSI GbE to SAS/SATA II RAID Subsystem Done. RG has been created. A RAID 5 RG named “RG-R5” with 3 physical disks is created. Step 2: Create VD (Virtual disk). To create a data user volume, please follow these steps. Select “/ Volume configuration / Virtual disk”.
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iSCSI GbE to SAS/SATA II RAID Subsystem Two VDs, “VD-R5-1” and “VD-R5-2”, were created from RG “RG-R5”. The size of “VD- R5-1” is 50GB, and the size of “VD-R5-2” is 64GB. There is no LUN attached. Step 3: Attach LUN to VD. There are 2 methods to attach LUN to VD.
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 4: Set global spare disk. To set global spare disks, please follow the procedures. Select “/ Volume configuration / Physical disk”. Check the gray button next to the PD slot; click “Set global space”. “Global spare”...
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iSCSI GbE to SAS/SATA II RAID Subsystem Step 7: Delete VD (Virtual disk). To delete the Virtual disk, please follow the procedures: Select “/ Volume configuration / Virtual disk”. Move the mouse pointer to the gray button next to the VD number; click “Delete”.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.5 Enclosure Management “Enclosure management” allows managing enclosure information including “SES configuration”, “Hardware monitor”, “S.M.A.R.T.” and “UPS”. For the enclosure management, there are many sensors for different purposes, such as temperature sensors, voltage sensors, hard disks, fan sensors, power sensors, and LED status. Due to the different hardware characteristics among these sensors, they have different polling intervals.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.5.1 Hardware Monitor “Hardware monitor” can be used to view the information of current voltage, temperature levels, and fan speed. User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem If “Auto shutdown” has been checked, the system will shutdown automatically when voltage or temperature is out of the normal range. For better data protection, please check “Auto Shutdown”. For better protection and avoiding single short period of high temperature triggering auto shutdown, the RAID controller evaluates multiple conditions for triggering auto shutdown.
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iSCSI GbE to SAS/SATA II RAID Subsystem Select UPS Type. Choose Smart-UPS for APC, None for UPS Type other vendors or no UPS. When below the setting level, system will shutdown. Shutdown Setting level to “0” will disable UPS. Battery Level If power failure occurred, and system can not return to Shutdown value setting status, the system will shutdown.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.5.3 SES SES represents SCSI Enclosure Services, one of the enclosure management standards. “SES configuration” can enable or disable the management of SES. Enable SES in LUN 0, and can be accessed from every host The SES client software is available at the following web site: SANtools: http://www.santools.com/...
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iSCSI GbE to SAS/SATA II RAID Subsystem User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.6 System Maintenance “Maintenance” allows the operations of system functions which include “System information” to show the system version and details, “Event log” to view system event logs to record critical events, “Upgrade” to the latest firmware, “Firmware synchronization”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.6.2 Event Log “Event log” can view the event messages. Check the checkbox of INFO, WARNING, and ERROR to choose the level of event log display. Click “Download” button to save the whole event log as a text file with file name “log-ModelName-SerialNumber-Date- Time.txt”.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.6.3 Upgrade “Upgrade” can upgrade firmware. Please prepare new firmware file named “xxxx.bin” in local hard drive, then click “Browse” to select the file. Click “Confirm”, it will pop up a message “Upgrade system now? If you want to downgrade to the previous FW later (not recommend), please export your system configuration in advance”, click “Cancel”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.6.4 Firmware Synchronization “Firmware synchronization” can synchronize the firmware version when controller 1 and controller 2’s firmware are different. In normal status, the firmware versions in controller 1 and 2 are the same as below figure. 5.6.5 Reset to Factory Default “Reset to factory default”...
iSCSI GbE to SAS/SATA II RAID Subsystem 5.6.6 Import and Export “Import and export” allows user to save system configuration values: export, and apply all configuration: import. For the volume configuration setting, the values are available in export and not available in import which can avoid confliction / date-deleting between two controllers which mean if one system already has valuable volumes in the disks and user may forget and overwrite it.
iSCSI GbE to SAS/SATA II RAID Subsystem 5.7 Home/Logout/Mute In the right-upper corner of web UI, there are 3 individual icons, “Home”, “Logout”, and “Mute”. 5.7.1 Home Click “Home” to return to home page 5.7.2 Logout For security reason, please use “Logout” to exit the web UI. To re-login the system, please enter username and password again.
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 6 Advanced Operations 6.1 Volume Rebuild If one physical disk from a RG, which is set to a protected RAID level (e.g. RAID 3, RAID 5, or RAID 6), failed or has been unplugged/removed, the status of RG is changed to degraded mode.
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iSCSI GbE to SAS/SATA II RAID Subsystem NOTE: “Set dedicated spare” is not available if there is no RG, or if RG is set to RAID 0 or JBOD, because user can not set dedicated spare disk to RAID 0 & JBOD. Sometimes, rebuild is called recover;...
iSCSI GbE to SAS/SATA II RAID Subsystem 6.2 RG Migration To migrate the RAID level, please follow the steps below. Select “/ Volume configuration / RAID group”. Check the gray button next to the RG number; click “Migrate”. Change the RAID level by clicking the down arrow to “RAID 5”. There will be a pup-up which indicates that HDD is not enough to support the new setting of RAID level, click “Select PD”...
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iSCSI GbE to SAS/SATA II RAID Subsystem To do migration, the total size of RG must be larger or equal to the original RG. It does not allow expanding the same RAID level with the same hard disks of original RG. The operation is not allowed when RG is being migrated.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.3 VD Extension To extend VD size, please follow the procedures. Select “/ Volume configuration / Virtual disk”. Check the gray button next to the VD number; click “Extend”. Change the size. The size must be larger than the original, and then click “OK” to start extension.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.4 Snapshot / Rollback Snapshot-on-the-box captures the instant state of data in the target volume in a logical sense. The underlying logic is Copy-on-Write -- moving out the data which would be written to certain location where a write action occurs since the time of data capture.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.4.1 Create Snapshot Volume To take a snapshot of the data, please follow the procedures. Select “/ Volume configuration / Virtual disk”. Check the gray button next to the VD number; click “Set snapshot space”. Set up the size for snapshot.
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iSCSI GbE to SAS/SATA II RAID Subsystem 1. There are two methods to clean all snapshots. In “/ Volume configuration / Virtual disk”, move the mouse pointer to the gray button next to the VD number; click “Cleanup snapshot”. Or in “/ Volume configuration / Snapshot”, click “Cleanup”.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.4.2 Auto Snapshot The snapshot copies can be taken manually or by schedule such as hourly or daily. Please follow the procedures. There are two methods to set auto snapshot. In “/ Volume configuration / Virtual disk”, move the mouse pointer to the gray button next to the VD number;...
iSCSI GbE to SAS/SATA II RAID Subsystem 6.4.3 Rollback The data in snapshot VD can rollback to original VD. Please follow the steps. Select “/ Volume configuration / Snapshot”. Check the gray button next to the Snap VD number which user wants to rollback the data;...
iSCSI GbE to SAS/SATA II RAID Subsystem 6.5 Disk Roaming Physical disks can be re-sequenced in the same system or move all physical disks from system-1 to system-2. This is called disk roaming. System can execute disk roaming online. Please follow these steps: Select “/ Volume configuration / RAID group”.
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iSCSI GbE to SAS/SATA II RAID Subsystem Create two virtual disks (VD) “SourceVD_R5” and “TargetVD_R6”. The raid type of backup target needs to be set as “BACKUP”. Here are the objects, a Source VD and a Target VD. Before starting clone process, it needs to deploy the VD Clone rule first.
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iSCSI GbE to SAS/SATA II RAID Subsystem Snapshot space: This setting is the ratio of source VD and snapshot space. The default ratio is 2 to 1. It means when the clone process is starting, the system will automatically use the free RG space to create a snapshot space which capacity is double the source VD.
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iSCSI GbE to SAS/SATA II RAID Subsystem When running out of snapshot space, the VD clone process will be stopped because there is no more available snapshot space. If this option has been checked, system will clear the snapshots of clone in order to release snapshot space automatically, and the VD clone will restart the task after an hour.
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iSCSI GbE to SAS/SATA II RAID Subsystem Click “Start clone”, the clone process will start. The default setting will create a snapshot space automatically which the capacity is double size of the VD space. Before starting clone, system will initiate the snapshot space.
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iSCSI GbE to SAS/SATA II RAID Subsystem 11. Click “Schedule clone” to set up the clone by schedule. 12. There are “Set Clone schedule” and “Clear Clone schedule” in this page. Please remember that “Threshold” and “Restart the task an hour later if failed” options in VD configuration will take effect after clone schedule has been set.
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iSCSI GbE to SAS/SATA II RAID Subsystem Run out of snapshot space while VD clone While the clone is processing, the increment data of this VD is over the snapshot space. The clone will complete, but the clone snapshot will fail. Next time, when trying to start clone, it will get a warning message “This is not enough of snapshot space for the operation”.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.7 SAS JBOD Expansion 6.7.1 Connecting JBOD iSCSI RAID controller suports SAS JBOD expansion to connect extra SAS dual JBOD controller. When connecting a dual JBOD controller which can be detected in RAID Subsystem management GUI, it will be displayed in “Show PD for:”...
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iSCSI GbE to SAS/SATA II RAID Subsystem “/ Enclosure management / Hardware monitor” can display the hardware status of SAS JBODs. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem “/ Enclosure management / S.M.A.R.T.” can display S.M.A.R.T. information of all PDs, including Local and all SAS JBODs. SAS JBOD expansion has some constraints as described in the followings: User can create RAID group among multiple chassis/enclosures; the maximum number of disks in a single RAID group is 32.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.8 MPIO and MC/S These features come from iSCSi initiator. They can be setup from iSCSI initiator to establish redundant paths for sending I/O from the initiator to the target. MPIO: In Microsoft Windows server base system, Microsoft MPIO driver allows initiators to login multiple sessions to the same target and aggregate the duplicate devices into a single device.
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iSCSI GbE to SAS/SATA II RAID Subsystem Difference: MC/S is implemented on iSCSI level, while MPIO is implemented on the higher level. Hence, all MPIO infrastructures are shared among all SCSI transports, including Fiber Channel, SAS, etc. MPIO is the most common usage across all OS vendors. The primary difference between these two is which level the redundancy is maintained.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.9 Trunking and LACP Link aggregation is the technique of taking several distinct Ethernet links to let them appear as a single link. It has a larger bandwidth and provides the fault tolerance ability. Beside the advantage of wide bandwidth, the I/O traffic remains operating until all physical links fail.
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iSCSI GbE to SAS/SATA II RAID Subsystem IMPORTANT! Before using trunking or LACP, he gigabit switch must support trunking or LACP and enabled. Otherwise, host cannot connect the link with storage device. User Manual...
iSCSI GbE to SAS/SATA II RAID Subsystem 6.10 Dual Controllers 6.10.1 Perform I/O Please refer to the following topology and have all the connections ready. To perform I/O on dual controllers, server/host should setup MPIO. MPIO policy will keep I/O running and prevent fail connection with single controller failure.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.10.2 Ownership When creating RG, it will be assigned with a prefered owner, the default owner is controller 1. To change the RG ownership, please follow the procedures. 1. Select “/ Volume configuration / RAID group”. 2.
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iSCSI GbE to SAS/SATA II RAID Subsystem Single: Single controller mode. In the stage, the controller must stay in slot A. Boards for SATA drives are not necessary. The differences between single and degraded are described on the following. There is no error message for inserted one controller only.
iSCSI GbE to SAS/SATA II RAID Subsystem 6.11 QReplica (Optional) QReplica function will help users to replicate data easily through LAN or WAN from one subsystem to another. The procedures of QReplica are on the following: 1. Copy all data from source VD to target VD at the beginning (full copy). 2.
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iSCSI GbE to SAS/SATA II RAID Subsystem 2. The setting can be reverted by select “Disable QReplica” in the operation menu. Create backup VD on the target subsystem 1. Before creating the replication job on the source subsystem, user has to create a virtual disk on the target subsystem and set the type of the VD as “Backup”.
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iSCSI GbE to SAS/SATA II RAID Subsystem 2. The backup VD needs to be attached to a LUN ID first before creating replication job. Create replication job on the source subsystem 1. If the license key is activated on the subsystem correctly, a new QReplica tab will be added on the Web UI.
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iSCSI GbE to SAS/SATA II RAID Subsystem 2. Select the source VD which will be replicated to the target subsystem and click “Next”. NOTE: If the message displays that there is not enough space for creation, please refer to the section of Configure the snapshot space below for solution.
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iSCSI GbE to SAS/SATA II RAID Subsystem 4. The QReplica uses standard iSCSI protocol for data replication. User has to log on the iSCSI node to create the iSCSI connection for the data transmission. Enter the CHAP information if necessary and select the target node to log no. Click “Next” to continue.
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iSCSI GbE to SAS/SATA II RAID Subsystem 6. A new replication job is created and listed on the QReplica page. Run the replication job 1. Click the “OP” button on the replication job to open operation menu. Click “Start” to run the replication job.
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iSCSI GbE to SAS/SATA II RAID Subsystem 3. User can monitor the replication job from the “Status” information and the progress is expressed by percentage. Create multi-path on the replication job 1. Click the “Create multi-path” in the operation menu of the replication job. 2.
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iSCSI GbE to SAS/SATA II RAID Subsystem 3. Select the iSCSI node to log on and click “Next”. 4. Choose the same target VD and click “Next”. 5. A new target will be added in this replication job as a redundancy path. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem Configure the replication job to run by schedule 1. Click “Schedule” in the operation menu of the replication job. 2. The replication job can be scheduled to run by day, by week or by month. The execution time can be configurable per user’s need.
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iSCSI GbE to SAS/SATA II RAID Subsystem 1. To configure the snapshot space settings of QReplica, click the “configuration” button. There are three settings in the QReplica configuration menu, The Snapshot space specifies the ratio of snapshot space allocated to the source VD automatically when the snapshot space is not configured in advance.
iSCSI GbE to SAS/SATA II RAID Subsystem Chapter 7 Troubleshooting 7.1 System Buzzer The system buzzer features are listed below: The system buzzer alarms 1 second when system boots up successfully. The system buzzer alarms continuously when there is error occurred. The alarm will be stopped after error resolved or be muted.
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iSCSI GbE to SAS/SATA II RAID Subsystem ERROR SATA EDMA Failed to allocate memory for SATA EDMA mem fail ERROR SATA remap Failed to remap SATA memory io spcae mem fail ERROR SATA PRD Failed to init SATA PRD memory manager mem fail ERROR SATA revision...
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iSCSI GbE to SAS/SATA II RAID Subsystem ERROR Voltage level 2 System voltages(<string>) failed!!! The shutdown system will auto-shutdown immediately. ERROR Voltage level 2 The controller will auto shutdown immediately, CTR shutdown reason [ Voltage abnormal(<string>) ]. INFO UPS OK Successfully detect UPS WARNING UPS fail...
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iSCSI GbE to SAS/SATA II RAID Subsystem INFO VD attach LUN Failed to attach LUN to VD <name>. fail INFO VD detach VD <name> has been detached. LUN OK INFO VD detach Failed to attach LUN from bus <number>, SCSI LUN fail ID <number>, lun <number>.
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iSCSI GbE to SAS/SATA II RAID Subsystem ERROR VD IO fault I/O failure for stripe number <address> in VD <name>. WARNING Recoverable Recoverable read error occurred at LBA read error <address>-<address> of VD <name>. WARNING Recoverable Recoverable write error occurred at LBA write error <address>-<address>...
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iSCSI GbE to SAS/SATA II RAID Subsystem INFO VD erase VD <name> finished erasing process. finished WARNING VD erase The erasing process of VD <name> failed. failed INFO VD erase VD <name> starts erasing process. started Snapshot events Level Type Description WARNING...
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iSCSI GbE to SAS/SATA II RAID Subsystem INFO BBM status Battery backup module is charging charging WARNING BBM status Battery backup module is failed fail INFO BBM enabled Battery backup feature is <string>. INFO BBM inserted Battery backup module is inserted INFO BBM removed Battery backup module is removed...
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iSCSI GbE to SAS/SATA II RAID Subsystem FAIL INFO PS normal Power Supply of <string> in JBOD <name> is NORMAL WARNING FAN fail Cooling fan of <string> in JBOD <name> is FAIL INFO FAN normal Cooling fan of <string> in JBOD <name> is NORMAL WARNING Volt warn OV...
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iSCSI GbE to SAS/SATA II RAID Subsystem failure ERROR IPC FW System firmware upgrade timeout on another upgrade controller timeout INFO Config <string> config imported imported HAC events Level Type Description INFO RG owner The preferred owner of RG <name> has been changed changed to controller <number>.
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iSCSI GbE to SAS/SATA II RAID Subsystem WARNING Auto clone Auto clone task: <string>. error WARNING Auto clone no Auto clone task: Snapshot <name> is not snap found for VD <name>. QReplica events Level Type Description INFO Qrep portal LAN<number>...
iSCSI GbE to SAS/SATA II RAID Subsystem Appendix A. Certification list RAM Spec: 240-pin, DDR2-533(PC4300), Reg.(register) or UB(Unbufferred), ECC, up to 4GB, 64-bit data bus width (and also 32-bit memory), x8 or x16 devices, 36-bit addressable, up to 14-bit row address and 10-bit column address. Vendor Model AJ56K72G8BJE6S, 2GB DDR2-667 (Unbuffered, ECC) with...
iSCSI GbE to SAS/SATA II RAID Subsystem B. Microsoft iSCSI initiator Here is the step by step to setup Microsoft iSCSI Initiator. Please visit Microsoft website for latest iSCSI initiator. This example is based on Microsoft Windows Server 2008 R2. ...
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iSCSI GbE to SAS/SATA II RAID Subsystem Click “Done”. It can connect to an iSCSI disk now. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem MPIO Service Please run “Server Manager” with below path: Control Panel\System and Security\Administrative Tools Click “Feature” and select Add Features. Please choose the checkbox of Multipath I/O User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem Install: Installation succeeded. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem Starting iSCSI Initiator 10. Please run “iSCSI initiator” with below path: Control Panel\System and Security\Administrative Tools 11. Click Discovery tab Discover Portal 12. Input the IP address of controller1 User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 13. Click Discover Portal 14. Input IP address of controller2 User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 15. Please connect ctrl1 16. Choose checkbox of “Enable multipath-path” User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 17. Please select the IP address for Initiator & Target of controller1 18. Please connect ctrl2. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 19. Choose checkbox of “Enable multipath-path”. 20. Please select the IP address for Initiator & Target of controller2. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 21. iSCSI initiator install finish. Setup MPIO 22. Please run “MPIO” with below path: Control Panel\System and Security\Administrative Tools User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 23. Click tab of “Discover Multi-Paths” 24. Choose checkbox of “Add support for iSCSI devices 25. Reboot User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem MC/S 26. If running MC/S, please continue. 27. Select one target name, click “Properties…”. 28. Click “MCS…” to add additional connections. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 29. Click “Add…”. 30. Click “Advanced…”. 31. Select Initiator IP and Target portal IP, and then click “OK”. 32. Click “Connect”. 33. Click “OK”. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem 34. Done. User Manual...
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iSCSI GbE to SAS/SATA II RAID Subsystem Disconnect 35. Select the target name, click “Disconnect”, and then click “Yes”. 36. Done, the iSCSI device disconnect successfully. User Manual...
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