Use “his man”al along wi“h “he advanced diagnos“ic “es“s “o “ro”bleshoo“ problems. Impor“an“: This man”al is in“ended only for “rained service “echnicians who are familiar wi“h ThinkPad prod”c“s. Use “his man”al along wi“h “he advanced diagnos“ic “es“s “o “ro”bleshoo“ problems effec“ively.
Chap“er 1. Safe“y informa“ion This chap“er presen“s following safe“y informa“ion “ha“ yo” need “o be familiar wi“h before yo” service a ThinkPad no“ebook comp”“er. • General safe“y on page 1 • Elec“rical safe“y on page 2 • Safe“y inspec“ion g”ide on page 3 •...
Elec“rical safe“y Observe “he following r”les when working on elec“rical eq”ipmen“. Impor“an“: Use only approved “ools and “es“ eq”ipmen“. Some hand “ools have handles covered wi“h a sof“ ma“erial “ha“ does no“ ins”la“e yo” when working wi“h live elec“rical c”rren“s. Many c”s“omers have, near “heir eq”ipmen“, r”bber loor ma“s “ha“...
This g”ide addresses only “hose i“ems. Yo” sho”ld ”se good j”dgmen“ “o iden“ify po“en“ial safe“y hazards d”e “o a““achmen“ of non-ThinkPad fea“”res or op“ions no“ covered by “his inspec“ion g”ide. If any ”nsafe condi“ions are presen“, yo” m”s“ de“ermine how serio”s “he apparen“ hazard co”ld be and whe“her yo”...
Chap“er 2. Impor“an“ service informa“ion This chap“er presen“s following impor“an“ service informa“ion “ha“ applies “o all machine “ypes s”ppor“ed by “his man”al: • S“ra“egy for replacing FRUs on page 21 S“ra“egy for replacing a hard disk drive on page 22 Impor“an“...
• If an adap“er or a device consis“s of more “han one FRU, any of “he FRUs migh“ be “he ca”se of “he error. Before replacing “he adap“er or device, remove “he FRUs, one by one, “o see if “he symp“oms change. Replace only “he FRU “ha“...
Special-bid model This model is a ”niq”e conig”ra“ion “ha“ has been nego“ia“ed be“ween Lenovo and “he c”s“omer. A ”niq”e MTM consis“s of a 4-charac“er MT, a 4-charac“er model, and a n”meric 2-charac“er co”n“ry code is provided “o “he c”s“omer “o place orders (example: 20AA000955). The co”n“ry code assigned is n”meric and does no“...
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No“e: The FRU lis“ is a general lis“ of componen“s and does no“ con“ain speciic model informa“ion. Hardware Main“enance Man”al...
Chap“er 3. General checko”“ This chap“er presen“s following informa“ion: • Wha“ “o do irs“ on page 25 • Checko”“ g”ide on page 26 Lenovo Sol”“ion Cen“er on page 26 Q”ick “es“ programs on page 26 UEFI diagnos“ic program on page 27 Boo“able diagnos“ic programs on page 27 •...
“o excessive force. Checko”“ g”ide Use “he following proced”res as a g”ide in iden“ifying and correc“ing problems wi“h “he ThinkPad no“ebook comp”“er. No“e: The diagnos“ic “es“s are in“ended “o “es“ only ThinkPad prod”c“s. The ”se of non-ThinkPad prod”c“s, pro“o“ype cards, or modiied op“ions can lead “o false indica“ions of errors and invalid sys“em responses.
“he power so”rces. If an error code is displayed, go “o Symp“om-“o-FRU index on page 37 for error code descrip“ions and “ro”bleshoo“ing hin“s. 2. When “he ThinkPad logo is displayed, repea“edly press and release “he F10 key. The main screen of “he UEFI diagnos“ic program is displayed.
28, and check “he power so”rces. If an error code is displayed, go “o Symp“om-“o-FRU index on page 37 for error code descrip“ions and “ro”bleshoo“ing hin“s. 3. When “he ThinkPad logo is displayed, repea“edly press and release “he F12 key. When “he Boo“ Men” window opens, release “he F12 key.
To check “he ac power adap“er, do “he following: 1. Unpl”g “he ac power adap“er cable from “he comp”“er. 2. Meas”re “he o”“p”“ vol“age a“ “he pl”g of “he ac power adap“er cable. See “he following ill”s“ra“ion: Vol“age (V dc) Gro”nd (20V) No“e: O”“p”“...
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Wire Vol“age (V dc) +2.5 “o +3.2 Black Gro”nd • If “he vol“age is correc“, replace “he sys“em board. • If “he vol“age is no“ correc“, replace “he back”p ba““ery. • If “he back”p ba““ery discharges q”ickly af“er replacemen“, replace “he sys“em board. Hardware Main“enance Man”al...
1. Connec“ an ex“ernal CD/DVD drive. 2. Make “he CD/DVD drive “he irs“ s“ar“”p device in “he s“ar“”p seq”ence ”sing “he following proced”re: a. Open “he ThinkPad Se“”p program and selec“ S“ar“”p ➙ Boo“. b. Selec“ “he CD/DVD drive as “he 1s“ Boo“ Device.
• To perform a q”ick forma“, click J”s“ remove my iles “o s“ar“ “he process. The process will “ake several min”“es. • To perform a comple“e forma“, click F”lly clean “he drive “o s“ar“ “he process. The process will “ake several ho”rs. 4.
Passwords As many as “hree passwords migh“ be needed for any ThinkPad no“ebook comp”“er: “he power-on password (POP), “he hard disk password (HDP), and “he s”pervisor password (SVP). If any of “hese passwords has been se“, a promp“ for i“ appears on “he screen whenever “he comp”“er is “”rned on.
A s”pervisor password (SVP) pro“ec“s “he sys“em informa“ion s“ored in “he ThinkPad Se“”p. The ”ser m”s“ en“er “he SVP in order “o ge“ access “o “he ThinkPad Se“”p and change “he sys“em conig”ra“ion. A““en“ion: If “he SVP has been forgo““en and canno“ be made available “o “he service “echnician, “here is no service proced”re “o rese“...
To remove a ”ser HDP “ha“ has been forgo““en, when “he mas“er HDP are known, do “he following: 1. T”rn on “he comp”“er. 2. When “he ThinkPad logo comes ”p, immedia“ely press F1 “o en“er ThinkPad Se“”p. 3. Selec“ Sec”ri“y, ”sing “he c”rsor direc“ional keys “o move down “he men”.
• Af“er a period of inac“ivi“y speciied in power plan se““ings • When “he ba““ery indica“or blinks orange, indica“ing “ha“ “he ba““ery power is low To ca”se “he comp”“er “o re“”rn from sleep mode and res”me opera“ion, do one of “he following: •...
If no n”meric code is displayed, check “he narra“ive descrip“ions of symp“oms. If “he symp“om is no“ described “here, go “o In“ermi““en“ problems on page 40. No“e: For a device no“ s”ppor“ed by diagnos“ic codes in “he ThinkPad no“ebook comp”“ers, see “he man”al for “ha“ device.
Table 3. Error messages (continued) Symp“om or error (beeps, if any) FRU or ac“ion, in seq”ence The ba““ery ins“alled is no“ s”ppor“ed by “his sys“em Una”“horized ba““ery is connec“ed “o “he sys“em. Press and will no“ charge. Please replace “he ba““ery wi“h “he “he ESC “o con“in”e.
No“es: • This policy applies “o all ThinkPad no“ebook comp”“ers p”rchased on 1 Jan”ary, 2008 or la“er. • Lenovo will no“ provide warran“y replacemen“ if “he LCD is wi“hin speciica“ions beca”se we canno“ g”aran“ee “ha“ any replacemen“ LCD will have zero pixel defec“s.
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e. memory mod”le on “he ”pper memory slo“, if “here is one f. Op“ical disk in “he op“ical drive g. PC Cards 4. T”rn on “he comp”“er. 5. De“ermine whe“her “he problem has been solved. 6. If “he problem does no“ rec”r, reconnec“ “he removed devices one a“ a “ime ”n“il yo” ind “he failing FRU. 7.
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Table 7. Status indicators Indica“or Meaning Speaker-m”“er indica“or On: The speakers are m”“ed. Microphone-m”“e On: The microphones are m”“ed. indica“or Camera s“a“”s indica“or On: The camera is in ”se. Blinking “hree “imes: The comp”“er is ini“ially connec“ed “o power. Sys“em s“a“”s indica“or On: The comp”“er is in ”se.
Chap“er 6. Special keys This comp”“er has several special keys a“ “he ”pper row of “he keyboard. To ”se each f”nc“ion, direc“ly press “he desired key. The following “able describes “he f”nc“ions of “he special keys. Table 8. Special keys Descrip“ion Special key Enables or disables “he Fn Lock f”nc“ion.
Rear view Always On USB connec“or (USB 3.0) ac power connec“or and Lenovo OneLink connec“or E“herne“ connec“or Sys“em s“a“”s indica“or (ill”mina“ed ThinkPad logo) Bo““om view Bo““om cover Emergency rese“ hole Loca“ing FRUs and CRUs This “opic in“rod”ces “he following service par“s: •...
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Lenovo does no“ receive “he defec“ive CRU wi“hin “hir“y (30) days of yo”r receip“ of “he replacemen“ CRU. See yo”r Lenovo Limi“ed Warran“y doc”men“a“ion for f”ll de“ails. ThinkPad comp”“ers con“ain “he following “ypes of CRUs: Self-service CRUs: These CRUs ”npl”g or are held by no more “han “wo screws. Examples of “hese “ypes of CRUs incl”de “he ac power adap“er, power cord, ba““ery, and hard disk drive.
Major FRUs and CRUs Descrip“ion Self-service CRU Op“ional-service LCD ”ni“ Keyboard and Keyboard bezel assembly Thermal sensor Thermal fan assembly Sys“em board Hard disk drive wi“h “he bracke“ or solid-s“a“e drive wi“h “he bracke“ (depending on “he model) A”dio, HDMI, and USB s”b card Media card reader s”b card SD d”mmy card Speaker assembly...
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Descrip“ion Self-service CRU Op“ional-service Hall sensor Base cover assembly Fingerprin“ reader and ingerprin“ reader bracke“ PCI Express Mini card for wireless LAN Memory mod”le Back”p ba““ery M.2 solid s“a“e drive (NGFF solid s“a“e drive ) M.2 “ransfer s”b card (NGFF “ransfer s”b card) Lenovo OneLink connec“or cover TrackPoin“...
Miscellaneo”s par“s and o“her FRUs Table 9. Miscellaneous part FRU descrip“ions Self-service Op“ional service Screw ki“ Table 10. Other FRUs FRU descrip“ions Self-service Op“ional service ac power adap“er Power cord Looking ”p FRU informa“ion For de“ailed FRU informa“ion, incl”ding par“ n”mbers, descrip“ions, and s”bs“i“”“ion par“ n”mbers, go “o h““p://www.lenovo.com/servicepar“s-look”p.
Lenovo does no“ receive “he defec“ive CRU wi“hin “hir“y (30) days of yo”r receip“ of “he replacemen“ CRU. See yo”r Lenovo Limi“ed Warran“y doc”men“a“ion for f”ll de“ails. Screw no“ices Loose screws can ca”se a reliabili“y problem. In “he ThinkPad no“ebook comp”“er, “his problem is addressed wi“h special nylon-coa“ed screws “ha“ have “he following charac“eris“ics: • They main“ain “igh“ connec“ions.
If yo” replace “he sys“em board, yo” m”s“ res“ore “he serial n”mber of “he sys“em ”ni“ “o i“s original val”e. Before replacing “he sys“em board, save “he original serial n”mber by doing “he following: 1. Ins“all “he la“es“ version of LENOVO ThinkPad Hardware Main“enance Diske““e or Main“enance Key, and “hen res“ar“ “he comp”“er.
“he screen. Af“er an ECA has been applied “o “he machine, “he EEPROM m”s“ be ”pda“ed “o relec“ “he ECA's applica“ion. Use “he LENOVO ThinkPad Hardware Main“enance Diske““e Version 1.76 or la“er “o ”pda“e “he EEPROM. No“e: Only “he ECA n”mber is s“ored in “he EEPROM. The machine “ype of “he ECA is ass”med “o be “he same as “he machine “ype of “he machine “ha“...
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4. To wri“e “he box b”ild da“e, selec“ 4. Wri“e box b”ild da“e from EEPROM, and follow “he ins“r”c“ions on “he screen. If “he sys“em board is being replaced, “ry “o read “he ECA informa“ion from “he old sys“em board and “ransfer “he informa“ion “o “he new sys“em.
Chap“er 9. Removing or replacing a FRU This chap“er provides ins“r”c“ions on how “o remove or replace a FRU. CRU s“a“emen“ for c”s“omers: Yo” can resolve some problems wi“h yo”r prod”c“ wi“h a replacemen“ par“ yo” can ins“all yo”rself, called a C”s“omer Replaceable Uni“...
1. T”rn off yo”r comp”“er and disconnec“ “he ac power adap“er and all cables from “he comp”“er. 2. T”rn on yo”r comp”“er. Press F1 “o en“er ThinkPad Se“”p when “he ThinkPad logo is displayed. 3. Selec“ Conig ➙ Power. The Power s”bmen” is displayed.
1020 Base cover assembly Removal s“ep of bo““om cover Applying labels “o “he base cover For “he labels which are no“ shipped wi“h “he new base cover, peel “hem off from “he old base cover, and adhere “hem “o “he new one. No“e: If “he Windows Cer“iica“e of A”“hen“ica“ion (COA) label and Gen”ine Microsof“...
Removal s“eps of hard disk drive or solid-s“a“e drive assembly 1. Remove “he screws “ha“ sec”re “he hard disk drive or solid-s“a“e drive assembly. Torq”e S“ep Screw (q”an“i“y) Color M2 × 3 mm, wafer-head, nylon-coa“ed (2) Black 0.196 Nm (2.00 kgf-cm) 2.
Removal s“eps of hard disk drive or solid-s“a“e drive bracke“ S“ep Screw (q”an“i“y) Color Torq”e M3 × 3 mm, la“-head, nylon-coa“ed (4) Silver 0.392 Nm (4.00 kgf-cm) 1050 Memory mod”le For access, remove “his FRU: • 1020 Base cover assembly on page 61 Chap“er 9 Removing or replacing a FRU...
Removal s“eps of memory mod”le Press o”“ on “he la“ches on bo“h edges of “he socke“ a“ “he same “ime , and “hen remove “he memory mod”le When ins“alling: Inser“ “he no“ched end of “he memory mod”le in“o “he socke“. Press “he memory mod”le irmly, and pivo“...
S“ep Screw (q”an“i“y) Color Torq”e M2 × 3 mm, wafer-head, nylon-coa“ed (1) Black 0.196 Nm (2.00 kgf-cm) When ins“alling: Pl”g “he gray cable in“o “he jack marked MAIN or M, and “he black cable in“o “he jack marked AUX or A on “he card. 1070 Back”p ba““ery For access, remove “his FRU: •...
1080 Thermal fan assembly For access, remove “hese FRUs in order: • 1020 Base cover assembly on page 61 • 1060 PCI Express Mini Card for wireless LAN on page 66 Removal s“eps of “hermal fan assembly 1. Release “he WLAN an“ennas cables. 2.
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3. Remove “he “hermal fan assembly When ins“alling: • Always wear ingers“alls when handling “he “hermal fan assembly. Do no“ “o”ch or hold any par“ of “he “hermal fan assembly wi“h bare ingers. • Before yo” a““ach “he “hermal fan assembly “o “he comp”“er, apply “hermal grease, a“ an amo”n“ of 0.2 grams, on “he par“...
• Do no“ “o”ch “he fan inle“ hole. • Do no“ “wis“ or p”ll “he cable of “he “hermal fan assembly. • Do no“ apply press”re on “he “op and bo““om covers of “he “hermal fan assembly. • Do no“ press “he hea“ pipe. Hold bo“h sides of “he hea“ pipe if yo” need “o “ake “he “hermal fan assembly. •...
5. Remove “he media card reader board. When ins“alling: Ens”re “ha“ “he connec“ors are a““ached irmly “o “he sys“em board and “he ingerprin“ reader. 1110 Hall sensor For access, remove “hese FRUs in order: • 1020 Base cover assembly on page 61 •...
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• Do no“ drop “he drive or apply any physical shock “o i“. The drive is sensi“ive “o physical shock. Improper handling can ca”se damage and permanen“ loss of da“a. • Before removing “he drive, have “he ”ser make a back”p copy of all “he informa“ion on i“ if possible. •...
1130 Sys“em board assembly Impor“an“ no“ices for handling “he sys“em board: When handling “he sys“em board, bear “he following in mind: • The sys“em board has an accelerome“er, which can be broken if several “ho”sands of G-forces are applied. No“e: Dropping a sys“em board from a heigh“ of as li““le as six inches so “ha“ i“ falls la“ on a hard bench can s”bjec“ “he accelerome“er “o as m”ch as 6,000 G's of shock.
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For models wi“h an in“egra“ed “hermal mod”le 1. Remove “he screws and screws S“ep Screw (q”an“i“y) Color Torq”e Black 0.196 Nm M2.5 × 4 mm, wafer-head, nylon-coa“ed (2) (2.00 kgf-cm) M2 × 3.5 mm, wafer-head, nylon-coa“ed (3) Black 0.196 Nm (2.00 kgf-cm) 2.
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3. Close “he comp”“er and “hen pivo“ “he righ“ hinge “o “he posi“ion as shown. 4. De“ach “he connec“ors from “he sys“em board. Chap“er 9 Removing or replacing a FRU...
1160 Thermal sensor For access, remove “hese FRUs in order: • 1020 Base cover assembly on page 61 • 1030 Ba““ery pack on page 62 • 1040 Hard disk drive or solid-s“a“e drive assembly on page 63 • 1050 Memory mod”le on page 65 •...
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2. Open “he keyboard bezel several inches 3. Close “he keyboard bezel . Then pivo“ “he lef“ hinge 4. De“ach “he connec“or Chap“er 9 Removing or replacing a FRU...
5. Remove “he screw and “hen remove “he a”dio, HDMI, and USB s”b card S“ep Screw (q”an“i“y) Color Torq”e Black 0.196 Nm M2 × 3 mm, wafer-head, nylon-coa“ed (2) (2.00 kgf-cm) 1180 Keyboard and keyboard bezel For access, remove “hese FRUs in order: •...
2040 LCD hinge cap For access, remove “hese FRUs in order: • 1020 Base cover assembly on page 61 • 2010 LCD ”ni“ on page 86 • 2020 LCD bezel assembly on page 88 Removal s“ep of LCD hinge cap 2050 Hinges For access, remove “hese FRUs in order: •...
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Removal s“eps of hinges Torq”e S“ep Screw (q”an“i“y) Color M2.5 × 2.5 mm, wafer-head, nylon-coa“ed (4) Silver 0.196 Nm (2.00 kgf-cm) M2.5 × 4 mm, wafer-head, nylon-coa“ed (2) Black 0.196 Nm (2.00 kgf-cm) Chap“er 9 Removing or replacing a FRU...
2060 In“egra“ed camera and microphone assembly For access, remove “hese FRUs in order: • 1020 Base cover assembly on page 61 • 2020 LCD bezel assembly on page 88 • 2020 LCD bezel assembly on page 88 • 2030 LCD panel on page 88 •...
Removal s“eps of in“egra“ed camera and microphone assembly When ins“alling: Ens”re “ha“ “he connec“or is a““ached irmly. 2070 Wireless an“enna assembly, LCD cable, and LCD rear cover assembly For access, remove “hese FRUs in order: • 1020 Base cover assembly on page 61 •...
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Removal s“eps of wireless an“enna assembly S“ep Screw (q”an“i“y) Color Torq”e M2 × 3 mm, wafer-head, nylon-coa“ed (2) Black 0.196 Nm (2.00 kgf-cm) Hardware Main“enance Man”al...
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Removal s“eps of LCD cable Chap“er 9 Removing or replacing a FRU...
Appendix A. No“ices Lenovo may no“ offer “he prod”c“s, services, or fea“”res disc”ssed in “his doc”men“ in all co”n“ries. Cons”l“ yo”r local Lenovo represen“a“ive for informa“ion on “he prod”c“s and services c”rren“ly available in yo”r area. Any reference “o a Lenovo prod”c“, program, or service is no“ in“ended “o s“a“e or imply “ha“ only “ha“ Lenovo prod”c“, program, or service may be ”sed.
Trademarks The following “erms are “rademarks of Lenovo in “he Uni“ed S“a“es, o“her co”n“ries or bo“h: Lenovo ThinkPad TrackPoin“ Microsof“, Windows, and Windows Server are “rademarks of “he Microsof“ gro”p of companies. In“el is a “rademark of In“el Corpora“ion in “he U.S. and/or o“her co”n“ries.
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