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How do I retrieve a missed call?
iCall will flash on your display if you
•
missed a call
Press the iCall softkey to display a list of
•
calls and use the arrow keys to scroll
through the list of calls
Missed calls are indicated by 2
•
exclamation marks to the left of the
number
To return a missed internal call, lift the
•
handset while the number is displayed in
the iCall list
To return a missed external call, press
•
the right arrow soft key, then the Prfx soft
key, press 9, then OK and then lift the
handset
How do I repeat a number?
Press the redial key (7)
•
Press the SCROLL softkey to select the
•
desired number
Press * or # to redial the displayed
•
number
How do I make a conference call?
Establish the first call and ask the
•
connected party to hold
Press the transfer key (2)
•
Dial the destination number
•
After the call is answered, press the
•
CONF softkey
Three-way conference call is established
•
Please note that the university telephone
system will support up to three callers on
a single call – two internal and one
external. Larger conference calls can be
facilitated through the university
switchboard – please call 50 3300 or e-
mail
telsuper@ed.ac.uk
How do I save a number in my phonebook?
Press the directory key (12)
•
Press the UP or DOWN soft key to select
•
the entry to be programmed
Press the ENTRY soft key
•
Press the NAME soft key
•
Enter the name, using the keypad
•
Press the SET soft key
•
Press the NUMBER soft key
•
Enter the number, using the keypad
•
Press the SET soft key
•
When entering a number outwith the
main university system you must include
the tie-line or area code prefixed by 9.
UoE Telephone Services – May 2010
to arrange.
How do I use the phonebook?
Press the directory key (12)
•
Enter the first 4 characters of a name
•
If more than one name matches, scroll
•
through the matches with the UP or
DOWN soft key
Lift the handset to dial the selected name
•
How do I divert incoming calls?
To set:
Lift handset
•
Press FD-A (forward all), FD-B (forward
•
on busy) or FD-N (forward on no answer)
feature key
Dial the extension number (517000 for
•
university voicemail service)
Replace handset
•
To verify:
Lift handset
•
Press FD-A, FD-B or FD-N feature key
•
Display shows the number to which calls
•
are forwarded
Replace handset
•
To cancel:
Lift handset
•
Press FD-A, FD-B or FD-N feature key
•
Press *
•
Replace handset
•
If you divert your calls to voicemail then
the red light will be lit and 'MW' will show
on the display when you have messages
waiting.
How do I change the ringer tone and
volume?
To select another ringer tone:
Press the feature key (10) and 3
•
You will hear the ringer and the display
•
shows the selected tone number
Each time you press 3, the next ringer
•
tone is selected
Select the ringer tone you want and
•
press the feature key (10 ) to save it
To adjust the ringer volume:
Press the feature key (10) and 0
•
Ringer activates
•
Press the +/- keys to adjust the ringer
•
volume
Press the feature key (10) to stop ringing
•
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