Table of Contents
Advertisement
Quick Links
ADSL/2+
Getting the Most out of your
Aussie Broadband ADSL Service
2Wire 2071-A
This guide is also suitable for:
• 2701HGV
• 2701HGV-W
Included:
Getting Connected
•
Configuring your ADSL modem
•
Common Setup Connection Difficulties
•
Filters and why they are needed
•
Internet Speeds Explained
•
DSL Troubleshooting Tips and more...
•
1
Advertisement
Table of Contents
Related Manuals for Aussie 2701HGV
Summary of Contents for Aussie 2701HGV
- Page 1 ADSL/2+ Getting the Most out of your Aussie Broadband ADSL Service 2Wire 2071-A This guide is also suitable for: • 2701HGV • 2701HGV-W Included: Getting Connected Filters and why they are needed • • Configuring your ADSL modem Internet Speeds Explained •...
-
Page 3: Table Of Contents
ADSL & Your Telephone Service ............8 Common Setup Connection Difficulties ............Internet Speed: Some Basics...............9 Internet Speed: How to Carry out A Speed Test........9 Internet Speed: What Affects It?............10 DSL Troubleshooting Tips..............11 Before Contacting the Helpdesk, Please Carry Out the following..12 Contact Aussie Broadband ..............12... -
Page 4: The Welcome Letter
The Welcome Letter If you have not already, you will receive a Welcome Letter from Aussie Broadband. This includes details such as your username, passwords and email addresses. We recommend that you keep this letter in a safe place near your computer, as it holds important information that you may need in the future. - Page 5 2. Connect one end of the phone cable to the DSL port on the back of the Modem. 3. Connect the other end of the phone cable into the telephone wall socket where the ADSL Service has been connected. 4. Connect one end of the provided Ethernet cable to your computer’s Ethernet adapter. Connect the other end of the Ethernet cable to one of the Ethernet ports on the back of the Modem.
-
Page 6: Configuring Your Adsl Modem
The images below are shown using Internet Explorer. Your browser may appear slightly different. NOTE: To configure your modem you will require the Welcome Letter Aussie Broadband has mailed you. 1. Open your preferred browser (EG: Internet Explorer, Safari, or Mozilla Firefox). - Page 7 6. Using the information from your Welcome Letter, enter the following settings as indicated by the red arrows in the image (Fig 6.1) VPI / VCI 8 / 35 ATM Encapsulation Routed LLC ATM PVC Search Enabled Connection Type PPPoE Username Yourphonenumber@adsl.aussiebroadband.com.au Password...
-
Page 8: Adsl & Your Telephone Service
ADSL service will be restored at the same time as your voice service. If your ADSL service gets disconnected, to reconnect it may take a couple of weeks depending on the situation. Aussie Broadband may also charge a reconnection fee. Common Setup Connection Difficulties... -
Page 9: Internet Speed: Some Basics
Internet Speed: Some Basics When you sign up with Aussie Broadband your internet speed is determined by the Plan that you selected. This speed determines how fast you can transfer data to and from the internet. For example, you may have selected the 1500/256 plan with 10GB Peak data and 10GB Off-Peak data. -
Page 10: Internet Speed: What Affects It
Internet Speed: What Affects It? The speed of your ADSL connection can be affected by numerous factors, as shown below. Some of these you may be able to improve yourself, while others you have no control over. • Distance from the exchange: One of the main factors that determine the speed of your ADSL connection is the cable distance from the telephone exchange to your property. -
Page 11: Dsl Troubleshooting Tips
DSL Troubleshooting Tips If you ever have problems with your ADSL connections try the following tips to help you get back on line faster: • Power Cycle Everything: It may seem trivial, but you should always turn your computer, ADSL modem and any other networking equipment off for a minimum of 1 minute at least once a week. -
Page 12: Before Contacting The Helpdesk, Please Carry Out The Following
If your modem’s DSL light flashes every day at 12:04pm this provides us with more information than the “service drops out”. The more specific the information you provide, the more readily our technicians can diagnose the fault. Contact Aussie Broadband Email Sales: Sales & Support Phone: sales@aussiebroadband.com.au...
Need help?
Do you have a question about the 2701HGV and is the answer not in the manual?
Questions and answers