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Summary of Contents for Aussie Speedstream 6520
- Page 1 ADSL/2+ Getting the Most out of your Aussie Broadband ADSL Service Speedstream 6520 Included: Getting Connected Filters and why they are needed • • Configuring your ADSL modem Internet Speeds Explained • • Common Setup Connection Difficulties DSL Troubleshooting Tips and more…...
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Page 3: Table Of Contents
Internet Speed: How to Carry out A Speed Test........12 Internet Speed: What Affects It?............12 Positioning your modem ..............13 Setting up your Wireless Network ............13 Connecting to your Wireless Network ..........17 DSL Troubleshooting Tips..............20 Before Contacting the Helpdesk, Please Carry Out the following..24 Contact Aussie Broadband ..............24... -
Page 4: The Welcome Letter
The welcome letter If you have not already, you will receive a Welcome Letter from Aussie Broadband. This includes details such as your username, passwords and email addresses. We recommend that you keep this letter in a safe place near your computer, as it holds important information that you may need in the future. - Page 5 2. Connect one end of the phone cable to the DSL port on the back of the modem. 3. Connect the other end of the phone cable into the telephone wall socket where the ADSL Service has been connected. 4. Connect one end of the provided Ethernet cable to your computer’s Ethernet adapter. Connect the other end of the Ethernet cable to one of the Ethernet ports on the back of the modem.
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Page 6: Configuring Your Adsl Modem
Configuring your ADSL modem 1. Open your preferred browser (EG: Internet Explorer, Safari, or Mozilla Firefox). NOTE: The images below are shown using Internet Explorer. Your browser may appear slightly different. 2. Put your cursor in the address bar. 3. Type 10.0.0.138 then press Enter or Go. 4. - Page 7 6. Click ISP Connection. 7. Click Advanced Settings. 8. Click Configure the ATM Virtual Circuit.
- Page 8 9. Click Delete for all items in the list until it is empty. 10. Click Add a new VC. Use the following settings. Encapsulation Type Traffic Class Unspecified Bit Rate 11. Click Finish.
- Page 9 12. Place a tick in the tick box next to the new Virtual Circuit entry. Then click Reboot 13. Then confirm by clicking Reboot again. 14. Click ISP Connection. Note that there is now an icon with PPPoE(00) 8/35 next to it.
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Page 10: Adsl & Your Telephone Service
ADSL service will be restored at the same time as your voice service. If your ADSL service gets disconnected, to reconnect it may take a couple of weeks depending on the situation. Aussie Broadband may also charge a reconnection fee. -
Page 11: Common Setup Connection Difficulties
DSL port of the modem must be connected to the ADSL line. Internet Speed: Some Basics When you sign up with Aussie Broadband your internet speed is determined by the Plan that you selected. This speed determines how fast you can transfer data to and from the internet. For example, you may have selected the 1500/256 plan with 10GB Peak data and 10GB Off-Peak data. -
Page 12: Internet Speed: How To Carry Out A Speed Test
Internet Speed: How to Carry out A Speed Test If you are experiencing any connection issues relating to speeds it is recommended that you carry out a speed test. Before starting the test please make sure that you have no other programs running that may be using the internet connection as this will cause the results to be inaccurate. -
Page 13: Positioning Your Modem
Wireless Security is a major consideration when setting up a Wireless Network in your home or office. Aussie Broadband recommends that all access points use some type of Wireless Encryption to hinder unauthorized access to your network. - Page 14 Connect to your ADSL modem Follow steps 1 to 4 on page 6 to log onto your ADSL modem Configuring the Wireless Network 1. Click Home Network in the left menu. 2. Click Advanced Settings. 3. Click Begin Wireless Wizard.
- Page 15 8. Specify a Shared Key. This is your wireless network password and must consist of 8 or more digits containing letters and/or numbers. We recommend using the same password as your Aussie Broadband account password. Set Group Key Interval to 30. 9. Click Next.
- Page 16 10. Set Wireless Filter to Disable and Filter Mode to Allow. 11. Click Next. Do not change any of these settings. 12. Click Next. Then click Finish to complete the wizard 13. Restart your modem. Remember to wait 10 seconds between turning the modem off and on. Congratulations! You have successfully Setup WPA-PSK Security on your Speedstream modem Router.
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Page 17: Connecting To Your Wireless Network
Connecting to your Wireless Network If Windows is not your wireless connectivity tool you will need to contact On a Windows XP Machine your computer manufacturer to find out how to connect wirelessly to a network 1. On the Lower Right hand side of the screen, near the time, there should be a Wireless Network icon. - Page 18 Fig 3.4 – Type in Network Key & Confirm 5. The progress will be shown as the computer connects to the network. If the Wireless Network Connection window continues to show acquiring Network Address, the pre-shared key or encryption key may have been mistyped. Click Cancel and return to Step 3. Once you are connected, close the Wireless Network Connection window.
- Page 19 Turning Wireless On Click on the Wireless icon and Select Turn Airport On. Fig 3.8 – Turning Airport on The wireless icon will then change to Once the wireless is turned on, if you click on the wireless icon again you will see the computer searching for available wireless networks.
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Page 20: Dsl Troubleshooting Tips
DSL Troubleshooting Tips If you ever have problems with your ADSL connections try the following tips to help you get back on line faster: • Power Cycle Everything: It may seem trivial, but you should always turn your computer, ADSL modem and any other networking equipment off for a minimum of 1 minute at least once a week. - Page 21 Notes __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________...
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Page 24: Before Contacting The Helpdesk, Please Carry Out The Following
If your modem’s DSL light flashes every day at 12:04pm this provides us with more information than the “service drops out”. The more specific the information you provide, the more readily our technicians can diagnose the fault. Contact Aussie Broadband Email Sales: Sales & Support Phone: sales@aussiebroadband.com.au...
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