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Cub CB-724e User Manual

Thermal transfer / direct thermal bar code printer
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Cub CB-724e / CB-534e
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for Cub CB-724e

  • Page 1 Cub CB-724e / CB-534e THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents 1. Introduction..................1 2. Getting Started ..................1 2.1 Unpacking and Inspection............1 2.2 Equipment Checklist..............1 2.3 Printer Parts...................3 3. Setup....................3 3.1 Setting Up the Printer ..............3 3.2 Loading the Ribbon...............4 3.3 Loading Label Stock ..............5 3.4 External Label Roll Mount Installation (Option) ......7 3.5 Peel-off Module Installation (Option)...........9 3.5.1 Loading the Paper in Peel-off Mode........12 3.6 Cutter Module Installation (Option) ...........14...

  • Page 3: Introduction

    The printer provides user selectable thermal transfer and direct thermal printing at speeds of: 2.0, 3.0, 4.0, 5.0, 6.0 or 7.0 ips, for the CB-724e and speeds of 2.0, 3.0 or 4.0 for the CB-534e. Both models will accept roll feed, die-cut, and fan-fold labels for both thermal transfer and direct thermal printing methods.
  • Page 4 Ribbon rewind spindle paper core If any parts are missing, please contact Cub at (888) 237-8525 of your purchased reseller or distributor. Dealer option Peel off module assembly. Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts...

  • Page 5: Printer Parts

    2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Cover Top Cover Open Lever Fig. 1 Top front view 3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2.

  • Page 6: Loading The Ribbon

    Plug Power Switch Power Cable Centronics RS-232C Power Supply Fig. 3 Attach power supply to printer 3.2 Loading the Ribbon The printer will detect the ribbon if installed when turning on power and will set the printing mode to thermal transfer or direct thermal. If the printer does not detect a ribbon, the ribbon take up motor will be turned off.

  • Page 7: Loading Label Stock

    encompassed by the black section of the ribbon. Close the ribbon access window. Paper Core Ribbon Access Cover Ribbon Spindle Back Hub Front Hub Fig. 4 Ribbon installation (I) Rear Hub Fig. 5 Ribbon installation (II) 3.3 Loading Label Stock 1.
  • Page 8 are not required.). 1.5” Core Paper Roll Adapter Fixed Tab Printing Side Face Up 1” Label Spindle Fig. 6 Label roll installation (I) 2. Open the printer’s top cover by releasing the green top cover open levers located on each side of the printer. lift open the top cover. The top cover support at the rear of the printer will hold the printer top cover open.

  • Page 9: External Label Roll Mount Installation (Option)

    Note: 1. Make sure hands are not placed between printer top cover and lower cover when close the top cover. 2. Do not free fall the top cover. Failure to securely close and lock the cover will result in poor print quality. Printer Top Cover Top Cover Support Paper Roll Mount...
  • Page 10 External Paper Roll Mount External Paper Feed Opening Fig. 10 External roll mount label installation (I) 4. Feed the paper, printing side face up, through the paper guide and pass over the platen. 5. Adjust the paper guides to fit the paper width. 6.

  • Page 11: Peel-Off Module Installation (Option)

    3.5 Peel-off Module Installation (Option) 1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover.
  • Page 12 memory card cover. 5. Hold the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover. 6. Arrange the cable through the bezel. Connect the peel-off panel cable to the 5-pin socket on printer PCB.
  • Page 13 7. Insert the peel-off tenons into the lower inner cover mortises until tenons snap into places. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig. 16 Peel-off panel installation (I) 8. Arrange the lower inner cover back to the lower cover. Peel-off panel Roller...

  • Page 14: Loading The Paper In Peel-Off Mode

    3.5.1 Loading the Paper in Peel-off Mode Note: Both thermal and plain paper are compatible with the peel-off function PVC and vinyl are not compatible with the peel-off function. 1. Insert a 1” label spindle into a paper roll. 2. Open the printer top cover by pulling the top cover open levers. The top cover support will hold the printer top cover.
  • Page 15 5. Feed the label, printing side facing up, through the label guide and pass over the platen. 6. Lead the label through the backing paper opening, beneath the roller. 7. Adjust the paper guide by moving left or right to fit the paper width. Top Cover Top Cover Support Roller...

  • Page 16: Cutter Module Installation (Option)

    3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. Lower Cover Fig. 22 Pull the lever to open the cover 3. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover.
  • Page 17 5. Place the printer upside down and unscrew the two screws of the hinge holder on the lower cover. 6. Unscrew the screw of the memory card cover and remove the memory card cover. Plug in the cutter driver IC at U30 socket on the main board. 7.

  • Page 18: Loading Label In Cutter Mode

    9. Arrange the lower inner cover back to the lower cover. 10. Install the cutter into the niches of the printer. Cutter Niche Fig. 26 Cutter module installation 11. Use a screwdriver to screw whole screws on the lower inner cover and the lower cover.

  • Page 19: Instructions To Top Cover Operation

    Top Cover Top Cover Support Paper Guide Platen Cutter Fig. 27 Label installation in cutter mode 7. Close the top cover by lifting up the top cover support and close the cover slowly. Fig. 28 Complete label installation in cutter mode 3.7 Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions.
  • Page 20 There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below. Note: To hold the cover open at position 1, you must lift the cover higher than the stopping point at position 1 and gently lower the cover to stopping point 1. Do not let the cover free fall! 3.
  • Page 21 Fig. 3 Use both hands to close the top cover 5. Do not force the cover! If you are not sure if the top cover is at the stop position, please do not push the top cover to close it or the top cover will be damaged. Please open the top cover to the maximum angle to close the top cover again.

  • Page 22: Diagnostic Tool

    3.8 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status, settings and troubleshoot the printer.

  • Page 23: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select how your printer is connected to the PC under Interface. 2. Select the “Function” button for the action you wish to perform. 3. The detail functions in the Printer Function Group are listed as below. Function Description Initialize the printer and restore the settings to...

  • Page 24: Install Memory Card

    Remove the screw that fixes the memory card cover. Screw Memory Card Cover Plug the memory card into the memory card socket on main board. CB-524 (Option) CB-724e/CB-534e (SD Card) Re-install the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1...
  • Page 25 V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB...

  • Page 26: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing the FEED button while powering on the printer power simultaneously. The utilities are listed as below: Ribbon sensor calibration；Gap/black mark sensor calibration Gap/black mark sensor calibration；Self-test and dump mode Printer initialization Black mark sensor calibration...

  • Page 27: Gap/Black Mark Calibration；Self-Test；Dump Mode

    4.2 Gap/Black Mark Calibration；Self-test；Dump Mode While calibrating the gap/black mark sensor the printer will measure the label length, print the internal configuration (self-test) and enter into dump mode. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2.
  • Page 28 Self-test Printer will print the printer configuration after gap/black mark sensor calibration is complete. The self-test printout can be used to check if there is any dot damage on the heater element, the printers current configuration and available memory space. Self-test printout Print head check pattern Model name and F/W version...
  • Page 29 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system. The right sides data is the corresponding hexadecimal value of the characters.

  • Page 30: Printer Initialization

    (5 blinks) solid green Printer configuration will be restore to defaults as below after initialization. Parameter Default setting Speed CB-724e Series, 127 mm/sec (5 ips) CB-534e Series, 76 mm/sec (3 ips) Density Label Width 4” (101.6 mm) Label Height 4”...

  • Page 31: Black Mark Sensor Calibration

    4.4 Black Mark Sensor Calibration Set black mark sensor as media sensor and calibrate the black mark sensor. Please follow the steps as below. 1. Turn off the power switch. 2. Press down and hold the feed button while turning on the printer's power switch. 3.
  • Page 32 3. Release the FEED button when the LED becomes solid green. The LED color will be changed as following pattern: Orange red (5 blinks) orange (5 blinks) green (5 blinks) solid green 4. Printer will be interrupted to run the AUTO.BAS program.

  • Page 33: Maintenance

    5. Maintenance 5.1 Cleaning The following are the cleaning tools and methods to maintain your printer. 1. Please use one of following materials to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2.
  • Page 34 Brush or vacuum As needed Interior Note: Do not touch the printers print head by hand. If you touch it, please use ethanol to clean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and sensors when changing a new ribbon.

  • Page 35: Troubleshooting

    The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been attempted, please contact Cub technical support at (888) 237-8525 or contact your reseller/distributor for assistance.

  • Page 36: Print Quality

    Note: Printer status can be easily shown in the Diagnostic Tool. For more information about the Diagnostic Tool, please refer to the instruction on the provided CD. 6.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is Re-connect cable to interface.
  • Page 37 Adjust the print density and print Check if print density is set properly. speed. Run printer self-test and check the Check print head test pattern if head print head test pattern to see if dots element is damaged. are missing in the pattern.

  • Page 38: Led And Button Operation

    7. LED and Button Operation 7.1 LED LED Color Description Green/ Solid This indicates that the power is on and the device is ready to use. Green/ Flash This indicates that the system is downloading data from PC to internal memory and the printer is paused. Amber This indicates that the system is clearing data from the printer.
  • Page 39 Gap/Black Mark 1.Turn off the power switch. 2. Hold the feed button while turning on the power switch. Sensor Calibratio, Label Length 3. Release the button when LED becomes amber and Measurement, Self blinking. (Any amber will do during the 5 blinks). Test and enter Dump The LED color will be changed as following order.
  • Page 40 Gap Sensor 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. Calibration 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks)

This manual is also suitable for:

Cb-534e

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