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GF502 IP PHONE
USER MANUAL
No.002-GF502-004
2008-011-24

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  • Page 1 GF502 IP PHONE USER MANUAL No.002-GF502-004 2008-011-24...
  • Page 2: Table Of Contents

    ........................1 BOUT THIS ANUAL ............................1 ◎A UDIENCE ......................1 ◎R ELATED OCUMENTATION ◎D .......................1 OCUMENT ONVENTIONS CHAPTER 1: AN OVERVIEW OF THE GF502 VOIP PHONE ......2 ◎I ..........................2 NTRODUCTION ..........................2 ◎M EATURES ............................3 ◎S ILKSCREEN ◎D ........................4 ESCRIPTION OF EYPAD ........................5...
  • Page 3 5.1.2 Operation of off hook ......................28 5.1.3 Operation of on hook......................28 ......................28 ◎M AIN BASE CALL FUNCTIONS 5.2.1 Making calls from the GF502 VoIP phone ................28 5.2.2 Speed dial ..........................29 5.2.3 Answer a call.........................29 5.2.4 Reject a call...........................29 ◎H ......................29 ANDLING CALLS FUNCTION 5.3.1 Call forward ..........................29...
  • Page 5: Preface

    This guide provides the information you need to understand, install, configure, and manage the GF502 VOIP Phone on your network. It provides the required steps to get the GF502 VOIP Phone up and running on a SIP network. Not all features listed are available by default. Contact your network administrator or service provider to find out which features and services are available to you on your system.
  • Page 6: Chapter 1: An Overview Of The Gf502 Voip Phone

    ◎ Introduction The GF502 IP Phone provides voice communication over an IP network using the SIP protocol. It functions much like a traditional analog telephone, allowing you to place and receive phone calls and to access features such as mute, hold, forward, transfer, and speed dial. In addition, because the phone is connected to network, it offers enhanced IP telephony features, including access to network information and customizable features.
  • Page 7: Silkscreen

    ◎ Silkscreen Figure1-1 GF502 SILKSCREEN...
  • Page 8: Description Of Keypad

    GF502 VOIP PHONE ◎ Description of Keypad TITLE DEFINE Keep pace with the left word "OK", "Select" or "YES" at the screen bottom Enter the menu Confirm the modification Keep pace with the right word "Cancel", "Back" , "Exit" , "Clear" or "NO" at the screen bottom...
  • Page 9: Networking Protocol

    Turn on when there is MWI Interface to LAN or WAN Interface to PC Interface of power supply ◎ Networking Protocol The GF502 VOIP Phones support several industry-standard networking protocols required for voice communication and data transmission. SIP: RFC3261 DTMF: Inband, RFC2833, SIP Info...
  • Page 10: Support Codec

    G.711a G.711μ G.723.1 5.3/6.3 G.729AB ◎ Hardware Parameters The GF502 VOIP Phone hardware features: Standard CPU: Infineon PSB21553 Data Memory: 8MB SDRAM Software Memory: 2MB Flash memory Ethernet Port: 2 RJ-45 plugs, IEEE802.3 10/100 Base-T Power Adaptor: Input 110-250V, Output 5V DC, 1A...
  • Page 11 Relative Humidity: 10%-90%, non-condensing...
  • Page 12: Chapter 2: Install The Gf502 Voip Phone

    Connect one end of a standard RJ45 Ethernet cable to the LAN port on the rear panel of the GF502 VOIP Phone. Connect the other end to your IP network device such as a hub, switch or directly to the Network. If your phone supports Power over Ethernet (PoE) , the GF502 VoIP IP phone can be powered from a switch via Ethernet cable, in which case the external power adaptor is not needed.
  • Page 13 If you want your PC connect to network through the voip phone or you want to configure the phone by PC port, perform this step. Step 4 Insert the power adaptor cable into the 5V power adaptor cable receptacle on the phone. Ensure that the power adaptor jack is snugly attached to the GF502 VOIP Phone.
  • Page 14: Chapter 3: Configure The Gf502 Voip Phone

    3.1.1 Access web setting page You can access web page by the IP of LAN port or PC port. For a new GF502 VoIP phone the default network mode is set to DHCP mode, the NAT switch and DHCP server are set to on.
  • Page 15: The Logon Page

    Select the user name (user or root) and input password to logon. Root has no limit in view or configure via browser. 3.1.3 Current Configurations page After logon, the page will show the GF502 VoIP phone running state about firmware version, accounts and network parameters. Phone Version...
  • Page 16 GF502 VOIP PHONE Account shows the account username which is in using. Network Configurations show the network mode, IP parameters and NAT.
  • Page 17: Basic Configurations Page

    3.1.4 Basic Configurations page In the Basic Configurations page, parameters about network, time server and time zone can be set The NAT switch and DHCP server are set to “on” as default, if you would not use NAT of phone, please set them to off. When the NAT switch is set to off, the network to PC will be set to bridge mode.
  • Page 18 Configure to dynamic obtain IP ----Enable DHCP. ----Press Apply Configure PPPoE: ----Enable PPPoE ----Enter PPPoE username and pin in the PPPoE username and PPPoE password. ----Press Apply Switch: Switch to Bridge mode (switch off) or NAT mode (switch on). The GF502 VoIP...
  • Page 19 phone won’t assign IP for its PC port in bridge mode and its PC and LAN port will be in the same network. PC Port IP Parameters: Set the IP and subnet mask for the NAT of PC port. DHCP Server Switch: Enable the DHCP service in PC port.
  • Page 20: Advanced Configurations Page

    GF502 VOIP PHONE 3.1.5 Advanced Configurations page In this page, some common parameters can be configured. Logo: These will be display in the second line and third line of LCD when idle. STUN Parameters: Set STUN server address and port if necessary.
  • Page 21: Line Configurations

    SNMP Server: Enable or disable the SNMP service and set the service address. 3.1.6 Line Configurations Line1 Configurations, Line2 Configurations and Line3 Configurations are used to set parameters of accounts from Line1 to Line3. If you have more than 1 account, configure them in separate lines and make sure the line switch is “on”.
  • Page 22 Password: Password of your SIP account. Server Addr.: Register address of SIP server and port. Realm/Domain: SIP domain. Enter the sip domain if you know, otherwise the GF502 VoIP phone will get the domain from signal maybe it is not correct. Proxy Require: Some SIP service need this parameter.
  • Page 23: Updating Configurations Page

    Line1 Crypto Support: Set the parameters to encrypt the signal. Need the SIP server support. Line1 Transfer Type: Set the transfer type of this line: Attend or blind. Line1 SIP STUN Switch: Stun switch of this line for signal. Line1 RTP STUN Switch: Stun switch of this line for codec of voice.
  • Page 24: Qos Configurations Page

    GF502 VOIP PHONE 3.1.8 QoS Configurations page The GF502 VoIP phone implement QoS based on 802.1p, The QoS is used to mark the network communication priority in the data link/MAC sub-layer. In this page parameters about QoS can be configured.
  • Page 25: Factory Reset Page

    3.1.11 Factory Reset page In this page press “Apply” will restore all parameters to the factory default.
  • Page 26: Rebooting System Page

    “Root” of main menu and update menu. The passwords are the same to access to WEB. The default usernames and passwords are root/111111 for administrator and user/000000 for user. 3.2.1 Function keys introduction When using keypad and LCD to configure the settings of GF502 VoIP phone, following keys will be used: Keys...
  • Page 27: Text Input

    3.2.2 Text input When configuring the GF502 VoIP phone by keypad, sometime it is necessary to input something. To select input method in the input interface by press REDIAL key: char (with indicator “abc”) and numeric (with indicator “123”).
  • Page 28 GF502 VOIP PHONE GMT Offset SNTP Server Synchronization User Password Root Logo Logo Settings Logo2 Sip Switch Proxy Server Proxy Port UserName Auth Name Password Realm Sip1 Params Support rport Register Interval Heartbeat Interval Options Interval SIP1 Settings DTMF Mode...
  • Page 29: Update Menu

    Provision Interval SNMP switch SNMP SNMP Server ip Root Password Reset HD_TEST 3.2.4 Update menu At the idle mode, press and hold the key HOLD for three seconds then input the root password to enter the update menu. Update config Use default FTP Serveraddr FTP Port...
  • Page 30 GF502 VOIP PHONE Received Dialed Erase Speed Dial Ping...
  • Page 31: Chapter 4: Update The Firmware

    “Please switch off” to the LCD. The GF502 VoIP phone uses a FTP server to download the firmware. The FTP server should be ready and be able to accept connections.
  • Page 32: Chapter 5: Usage Of The Phone

    Press H.F key when hands free mode ◎ Main base call functions 5.2.1 Making calls from the GF502 VoIP phone On-hook dialing In idle mode, there are several ways to show dial number. Use the keypad to input the number you wish to call Press REDIAL to display the last 99 phone numbers you called.
  • Page 33: Speed Dial

    OK to store the entry. Press and hold one of the 0-9 key which store the number you want to dial in idle mode, the GF502 VoIP phone will dial out the number. The speed dial function support the first registered account only.
  • Page 34: Hold And Retrieve A Call

    GF502 VOIP PHONE Answer”. All: Provided that a call is coming, the system will forward the line immediately. Busy: A call is coming and the user is on a busy line. Then the system will forward the calling line. No Answer: On condition that the user does not respond to the calling, the system will forward the line to another phone number.
  • Page 35: Mute

    DND will display on LCD. 5.3.6 Multi-line The GF502 VoIP phone supports up to 3 lines. Each line can be separately operated various services, including answer, call, hold, transfer etc. To switch between line/call pressing line keys. Besides the current active line, all others are on hold by IP phone and can be resumed by pressing associated line key.
  • Page 36: Conference

    You can also dial from phonebook. You can enter up to 200 entries into the GF502 VoIP phone book by adding them manually, or by saving the number and name from other lists stored on your phone.
  • Page 37: Call Log

    In the details interface of phone book, if the text can’t be display in one line, you can use the MIC + - or VOL+ - to see the rest information. Add a entry to phone book Add in idle mode: key in the number which you want to save when idle, then press OK.
  • Page 38: Other Functions

    GF502 VOIP PHONE View the call log: In the call log menu, scroll to the log you want to view and press OK to access the log. Use LEFT and RIGHT keys to scroll between log entries. Press OK will access the detail interface of the entry.

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