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Related Manuals for King-Dome 9702
Summary of Contents for King-Dome 9702
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Page 1: Troubleshooting Guide
Troubleshooting Guide 9702 Series ® Satellite Solutions for Mobile Markets 11200 Hampshire Avenue South, Bloomington, MN 55438-2453 Phone: (800) 982-9920 Fax: (952) 922-8424 www.kingcontrols.com 1305-AUTO REV G: 9702/9702-LP TROUBLESHOOTING GUIDE... -
Page 3: Table Of Contents
Wiring Diagram for Flowchart ......8 9702 Flowchart ........9-13 9702-LP Flowchart . -
Page 4: Introduction
(or Case Number) and then clearly define the proper course of action to follow. If any work is to be performed or parts replaced, a Service Order Number will also be issued. Additionally, the King-Dome technician will create a call log to aid in properly documenting the warranty claim. IMPORTANT! For warranty reimbursement, you must call King Controls for a Service Order Number BEFORE performing any work: (800) 982-9920. -
Page 5: Warranty Information
WARRANTY INFORMATION SECTION 2 Every King-Dome Satellite System is covered by a TWO YEAR PARTS AND ONE YEAR LABOR limited warranty from the date of original purchase. (Upgrade kits are one year parts only.) This warranty does not cover installation and external wiring, or refurbished units. This warranty also does not apply where: •... -
Page 6: All Serial Numbers
3. Can you view your desired programming? Note: Receiver may require 2 minutes to download program information. YES: Turn King-Dome off and enjoy. IMPORTANT! Do not turn off the controller until you have found your desired satellite and programming. -
Page 7: Keypad Functions
KEYPAD FUNCTIONS All Serial Numbers To use the Keypad with the 9702 & 9702-LP Automatic, simply unplug the existing controller and plug in the Keypad. Page 5... -
Page 8: Display And Programming Codes
DISPLAY CODES All Serial Numbers ENTER CODE INFORMATION DISPLAYED 80 # Elevation zone (1-16) Mode 45 = 15” automatic 55 = 15” manual 82 # 65 = 12” automatic 75 = 12” manual 98 # Software revision PROGRAMMING CODES All Serial Numbers ENTER CODE PROGRAMMING 01 # thru... -
Page 9: Block Times
TROUBLESHOOTING BLOCK TIMES All Serial Numbers Note: See www.kingcontrols.com for detailed instructions. 9702 AUTOMATIC Time in Minutes Circuit Board and LNB Kit Elevation Motor Assembly Internal Main LNB Coax 9702-LP AUTOMATIC Level, Circuit Board, LNB Kit Elevation Motor Assembly Page 7... -
Page 10: Serial # 269999 And Lower
SERIAL # 269999 AND LOWER SECTION 4 9702, 9702-LP WIRING DIAGRAMS FOR FLOWCHARTS Serial Number 269999 and lower Page 8... -
Page 11: 9702 Flowchart
9702 KEYPAD FLOWCHART Serial Number 269999 and lower IMPORTANT! Before performing any warranty work, you must call King Controls for a Service Order Number. Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts. Page 9... - Page 12 Page 10...
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Page 16: 9702-Lp Flowchart
9702-LP KEYPAD FLOWCHART Serial Number 269999 and lower IMPORTANT! Before performing any warranty work, you must call King Controls for a Service Order Number. Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts. Page 14... - Page 17 Page 15...
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Page 20: Serial # 270000 And Higher
SERIAL # 270000 AND HIGHER SECTION 5 9702, 9702-LP WIRING DIAGRAMS FOR FLOWCHART Serial Number 270000 and higher Page 18... -
Page 21: 9702/9702-Lp Flowchart
9702, 9702-LP KEYPAD FLOWCHART Serial Number 270000 and higher IMPORTANT! Before performing any warranty work, you must call King Controls for a Service Order Number. Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts. Page 19... - Page 22 Page 20...
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Page 26: Reference
REFERENCE SECTION 6 RETURN SHIPPING All Serial Numbers IMPORTANT! When returning a unit, you must package it in the box from the replacement unit. Use all included internal packaging, and be sure to attach outer feet removed from new unit. If you are returning a unit and do not have a King Controls box, call King Controls for a return shipping box and kit (800 982-9920). - Page 27 Return Shipping Diagram IMPORTANT! DO NOT OVER TIGHTEN SHIPPING BOLTS. FINGER TIGHTEN ONLY. Note: Some units may have only one shipping bolt. Page 25...
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Page 28: Elevation Maps
ELEVATION MAP FOR DIRECTV 101 All Serial Numbers Page 26... - Page 29 ELEVATION MAP FOR DISH NETWORK 110 All Serial Numbers Page 27...
- Page 30 ELEVATION MAP FOR DISH NETWORK / DIRECTV 119 All Serial Numbers Page 28...
- Page 31 This page intentionally left blank. Page 29...
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Page 32: Zone Maps
ZONE MAP FOR DIRECTV 101 Serial Number 269999 and lower Page 30... - Page 33 ZONE MAP FOR DIRECTV 101 Serial Number 270000 and higher Page 31...
- Page 34 ZONE MAP FOR DISH NETWORK 119 Serial Number 269999 and lower Page 32...
- Page 35 ZONE MAP FOR DISH NETWORK 119 Serial Number 270000 and higher Page 33...
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Page 36: Direct To Circuit Board Cable
DIRECT TO CIRCUIT BOARD CABLE All Serial Numbers IMPORTANT! Only the Direct to Circuit Board Cable will work for this procedure. A standard phone cord WILL NOT WORK. Call King Controls before performing this procedure. Note: Warranty does not cover external wiring. The Direct to Circuit Board Cable (supplied by King Controls) is used to verify that the data cable in the external wire harness is good. -
Page 37: Part Removable Dome Feet
2 PART REMOVABLE DOME FEET Note: Newer King-Dome models feature a two part foot. This enables the dome unit to be easily removed from the roof of the vehicle without compromising the roof seal. IMPORTANT! Be sure to disconnect all cables from the back of dome unit before removing from roof. -
Page 38: Definition Of Terms
DEFINITION OF TERMS All Serial Numbers AZIMUTH: Circular rotation around the vehicle. Like a clock face: front of vehicle is 12:00, rear is 6:00. ELEVATION: Angle in degrees measured from the ground plane. Page 36... - Page 39 NOTES: Page 37...
- Page 40 NOTES: Page 38...
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Page 42: Warranty Consideration Form
King-Dome Serial Number * / Model Series Date of Original Purchase or Installation * Phone No. Make, Model and Year of Vehicle Name and Title of person working on King-Dome Customer I. D. Number Service Order Number * * REQUIRED... - Page 44 11200 Hampshire Avenue South, Bloomington, MN 55438-2453 Phone: (800) 982-9920 Fax: (952) 922-8424 www.kingcontrols.com...
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