Edge-Core VST3305 Operation Manual
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Edge-Core VST3305 Operation Manual

Edge-Core VST3305 Operation Manual

All-in-one ip pbx vst3300 series
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  • Page 2 VST3300 Series All-In-One IP PBX Operation Manual Edition 1.0 Update：2006/04/12 DOC No.: 9171004901...

  • Page 3: Table Of Contents

    Operation Manual Table of Contents Safety Instructions ..............5 Preface..................6 Introduction of Features ............7 Trunk Features ......................7 Line Features........................ 8 Phone Features......................8 Extension Features...................... 9 System Features......................9 Appearance ................11 Panel..........................11 Module Appearance ....................12 LED indicators ......................12 Connection Ports .......................
  • Page 4 Operation Manual Configuration of Trunk............27 Permission of Incoming Call Route to Trunk ............27 Allow Incoming Call Only (Incoming Only Trunk) ..........28 Configuration of Abbreviated Dial ........29 Connecting a Traditional Analog PBX ........30 Connect FXS to PBX Analog Trunk ................ 30 VST3300 Series 8.1.1 Configuration................
  • Page 5 Practice ........................85 Connect to Special Device (Seize Specific Trunk) ....86 16.1 Connect Door Phone and Voice Broadcast System ..........86 16.2 Connect Voice Broadcast System (for VST3305 Only) ........87 Firmware Update and Backup ..........88 17.1 File Types........................88 17.2...
  • Page 6 Operation Manual 17.2.1 Firmware Update ..................... 89 17.2.2 Backup Firmware ..................... 90 17.2.3 Application of MEM file .................... 91 17.3 Update and Backup Firmware via FTP ..............94 17.3.1 Firmware Update by FTP Software................94 17.4 Check Updated Version .................... 95 Appendix ................96 18.1 Management by System Console, and Telnet............

  • Page 7: Safety Instructions

    Operation Manual Safety Instructions Warning 1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. 2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.

  • Page 8: Preface

    This product features easy installation, high mobility and versatile applications. VST3300 Series models are listed below: Model Name Analog Channels SIP Channels (Default) SIP Lines SIP Trunks VST3305 1 FXO + 2 FXS VST3306A 2 FXO + 2 FXS VST3306B 4 FXS VST3306C...

  • Page 9: Introduction Of Features

    Operation Manual Introduction of Features VST3300 Series is designed to be the most advanced fully distributed, stackable and networking structure. It not only provides traditional PBX functions, but also the latest IP switching technology for users around the world to share voice resources from the IP-PBX.

  • Page 10: Line Features

    Operation Manual Direct Outward Dial When the extension is seldom to make call to other extension, VST3300 Series can make this extension to seize trunk automatically when phone set is pickup. User can make trunk call directly without selecting or seizing different trunk. 3.2 Line Features Call Pickup Group Users can be grouped for Call Pickup purposes, such as Sales, R.D.

  • Page 11: Extension Features

    Operation Manual call. Busy tone detection can decide the trunk state of (PSTN) call to activate Call Release. Conference Call (optional) When work with the Conference Bridge (optional), conference calls are available. Each Conference Bridge provides one meeting room with 4 maximum lines or trunks to join a conference.
  • Page 12 Operation Manual For models that have symmetric module (VST3305, VST3306A, VST3306D, VST3318) they can connect PSTN and an extension directly for emergency call shoud there be a loss of power. Built-in DISA DISA is built into this product for each incoming trunk and IP call. The greeting section can be recorded by phone set.

  • Page 13: Appearance

    Operation Manual Appearance This device can work together for stacking/networking. Below are the figures and LED indicators of the units. 4.1 Panels Front Panels VST3318 VST3306 A/B/C/D VST3305 Rear Panel VST3318 VST3306A (FXS/FXO combinations vary depending on model)

  • Page 14: Module Appearance

    Operation Manual VST3305 4.2 Module Appearances There are 3 modules (MP3008+, MP3108+, MP3208+) for the 8 and 16 port models. For the installation of these modules, please refer to quick installation guide. MP3008+ (8FXS) MP3108+ (8FXO) MP3208+ (4FXS + 4FXO) 4.3 LED indicators...

  • Page 15: Connection Ports

    For analog phone sets or FAX machines Voice For PSTN or trunk connections BROADCAST (Only For an amplifier or speakers (earphone) available on VST3305) Network To WAN (MDI-X) RJ-45 MDI-X terminal, for WAN To LAN (MDI) RJ-45 MDI terminal, for LAN...

  • Page 16: Planning Of Extension

    Operation Manual Planning of Extension There are two kinds of extensions for this machine. One type is for phone sets that connect to this machine physically, and the other is for SIP extensions. A SIP extension does not have to physically connect to the VST3300. The SIP extension terminal device (SIP Phone, Softphone, wifi phone, etc) need only connect to the IP network and thus to the VST3300 device.

  • Page 17: Configuration Of Pickup Group

    Operation Manual Group Location No. printed on panel Model Extension number, only FXS are extensions Group 1 Lower module (S1), 4 ports of left side 1011 1012 1013 1014 Group 2 Lower module (S1), 4 ports of right side 1015 1016 1017 1018 VST3318 Group 3 Upper module (S2), 4 ports...

  • Page 18: Call Pickup Over The Other Machine

    Operation Manual 5.2.2 Call Pickup from another Machine Call Pickup can be used for extensions belonging to the same pickup group, but different machines. However, please consider the following issues before configuration: The extension lines defined in a Call Pickup Group should be within hearing range of rings.
  • Page 19 Operation Manual Because charges for lines calling to PSTN are paid by the owner of this machine, only the calls from the remote gateway with permission are allowed to make outgoing calls through trunk of this machine. VST3300 Series defines three Route types to the different equipments.

  • Page 20: Barring Class

    Operation Manual 2. Choose the Route Type from Local, Toll 3. Click Button Web Path：1.System\1.3.Outgoing Permission List of devices already Permitted to use the device’s trunks Entry Blanks for steps 1 and 2 The " + " sign followed by the MAC Address in the Outgoing Permission List means that device is allowed to make Outgoing Transit calls and to seize remote trunks from the FXO ports of this machine.
  • Page 21 Operation Manual outgoing numbers later. Barring class can not control phone calls that use the auto routing function. 5.3.2.1 Create Barring Class To configure Barring Classes follow the Web Path 1.System\1.7.Barring Class. Barring Classes can be defined as "Accept" or "Deny". Each attribute can be defined in Barring List and Exception List.
  • Page 22 Operation Manual Barring Class Class Attribute The attribute of the class, Deny or Accept. There Setting are Barring Table and Except Table may be defined for each attribute. Only one attribute can apply to one barring class, can be Deny or Accept DENY: (Positive list, configure prefix number for phone call allowed only) All numbers are denied except the numbers listed in...
  • Page 23 Operation Manual 5.3.2.2 Steps to create the Barring Classes: Select a Barring Class (1~6) from the field of "Class" under Barring Class Configuration, then click Select button. Select an Attribute for the selected Barring Class, ACCEPT or DENY, and click New button.
  • Page 24 Operation Manual Attribute ACCEPT Barring Table Exception Table 0118610 (4) Example-4 If this machine is located in Tokyo, Japan, and only local calls to Tokyo are allowed. The toll call (starting with 0) and international call (starting with 001) are not allowed except calls to Shanghai (001-86-21).

  • Page 25: Configuration To Join Operator Group

    Operation Manual 5.4 Configuration to Join Operator Group VST3300 series IP-PBX supports several types of Operator: DISA: is an Auto Attendant system that can answer incoming calls and play the greeting instructions. It can be disabled. Operator for this machine: Operator (personnel) takes incoming calls manually. Network Operator: Operator (personnel) at network site takes incoming calls manually.

  • Page 26: Network Operator

    Operation Manual Note: If the extension with T.38 (for FAX only) enabled had already join to Operator Group, the system don't ring this extension when extension of operator is busy. 5.4.2 Network Operator Network operator means the operator (personnel) is not configured at this machine and it is configured at other VST3300 Series.
  • Page 27 Operation Manual No matter what type (Phone/iPBX) of Prefix/Ext. is assigned to the network operator, connection is made without dialing an extra 0 or extension number. 5.4.2.1 Backup Network Operator (Cascade Device) Even if an operator in this machine is configured, the other machine’s network operator is automatically seized when all operators of the original machine are busy.

  • Page 28: Change Extension Number

    Operation Manual Configuration: Web path: 1.System\Telephony Tuning, Input Phone Number (Web Path： 1.System\1.1.Basic Information, My Phone Number) of other machine in Cascade Device field. This has to be full number, Country Code + Area Code + Phone Number, or a Community IP Phone number. Attention: Make calls between the operator extensions in different machine in advance.

  • Page 29: Configuration Of Trunk

    Operation Manual When finished, Dial 8888, the original default extension 1011 will ring. Dial 6666, the original default extension 1012 will ring. Example 2 The full number of Other Machine is 886-2-82263380, configure two extensions as below. From Web Path: 1.System\1.2.Extension Number Prefix/Ext.: 8801, Phone Number: 886-2-82263380-11, Type: Phone Prefix/Ext.: 6601, Phone Number: 886-2-82263380-12, Type: Phone When finished,...

  • Page 30: Allow Incoming Call Only (Incoming Only Trunk)

    Operation Manual International : Call can be transit to a local, toll, or international call This is relative to the "Region ID" of the device that is called to. See the example below. Example: User in Taipei makes a call to a VST3300 device in Taipei, phone number is 82268888.

  • Page 31: Configuration Of Abbreviated Dial

    Operation Manual Select the FXO channel to be set for incoming call only and click its St (Status) icon 2. Configure Trunk Class as 2”:Incoming Only” for example, and then Click Apply 3. If more then one trunks will be set as an incoming only FXO (PSTN) port, please select the other FXO port and repeat steps 1 and 2.

  • Page 32: Connecting A Traditional Analog Pbx

    Operation Manual Connect a Traditional Analog PBX 8.1 Connect FXS to PBX Analog Trunk There are 2 and 4 wires type phone cables available. Use 2 wire type cables with a RJ-11 jack. ♦ FXS or Phone ports of this machine can connect to phone sets or Trunk card/FXO ports of a tradition Analog PBX only.
  • Page 33 Operation Manual PSTN Seize trunk, and then dial Seize PBX Trunk to Send DTMF Test to see if the PBX extension is able to send */# DTMF when seizing a trunk. If it does not work, please contact your PBX service personnel to change the PBX’s settings. Testing Method Seize the PBX Trunk to PSTN by extension first.

  • Page 34: Connect Fxo To Pbx Analog Line

    Operation Manual FXS/ Phone VST3 PSTN FXS/ Phone FXO/ Trunk Busy Tone Detection Busy Tone Detection of VST3300 Series VST3300 Series had built-in busy tone detection system of PSTN for many countries. With a correct Region ID configured, the system can correctly detect a busy tone. To see the current Region ID setting, please refer to Web Path：1.System\1.1.Basic Information To change Region ID, use Console or Telnet.

  • Page 35: Configuration On Vst3300 Series

    Operation Manual Example Structure FXO/ Line 3300 Line/ FXS/ PSTN Phone Largest port number first Note: By default, trunk (FXO) ports with the highest number will be seized by extension first. Connect the FXO/Line ports of VST3300 Series from the highest number downward. For the example, in the 16 port model, connect it by the sequence 16→15→14→13 Attention: Misconnecting the FXS/phone ports of this device to a PSTN trunk for a Telecom Company of Line Card of an analog PBX will cause damage to the device,...
  • Page 36 Operation Manual 8.2.1.2 Gain Control Calls to the PSTN or an extension of another VST3300, must go through PBX and the VST3300. So adjust Line/Trunk volume (Gain) of PBX and VST3300 Series as required if necessary. The tuning of volume (Gain) is important for DTMF sending. In normal conditions, tune volume (Gain) is not required for both the PBX and VST3300 when connected together.

  • Page 37: Busy Tone Detection Of Pbx

    Operation Manual If the PBX specification is the same as local telecom’s, configure the Region ID, see the Quick Installation Guide Section 5.2. The VST3300 can then correctly detect busy tone. However, the PBX busy tone specification may be defined by its manufacture individually, and not by the specification of a country.

  • Page 38: Working With Other Vst3300 Series Products

    Operation Manual Working with Other VST3300 Products 9.1 Stacking/Networking Configuration Here is the definition of Stacking/Networking: ♦ Stacking: Means more than one machines stack together in one single location. Stacking can increase available port (Channel) ♦ Networking: Means devices are used in different place and connected with Internet. Networking can expand useable location VST3300 Series uses fully distributed architecture and offers a variety of devices (2/4/8/16 models) for stacking/networking and expansion purposes.

  • Page 39: Add Prefix / Extension Number

    Operation Manual Call Control SIP Message RTP Base VST3300 1 2000 5060 10000 VST3300 2 2010 5070 11000 VST3300 3 2020 5080 12000 And so on... Web Path：1.System\1.1.Basic Information 1. Follow Web Path: 1.System\1.1.Basic Information 2. Input 2010 (or other value) in PBX Signaling field of UDP Port Setting 3.

  • Page 40: Input Information Of Other Machine Into Phonebook

    Operation Manual The configuration below is example of networking: Input Data Description Prefix/Ext.【10】 、Phone Number【886282263368】 、Type VST3318 at Taipei, Extensions are 10xx 【iPBX】 Prefix/Ext.【20】 、Phone Number【862177453276】 、Type VST3318 at Shanghai, Extensions are 20xx 【iPBX】 Prefix/Ext.【30】 、Phone Number【85299673356】 、Type VST3318 at Hong Kong, Extensions are 【iPBX】...
  • Page 41 Operation Manual The example of networking: Below is information for 3 sets. In most of case, they use fixed Public IP of Internet when they are networking together. set : Phone Number【886282263368】 、IP/Port【61.222.217.39/2000】(at Taipei) set : Phone Number【862177453276】 、IP/Port【61.220.219.84/2000】(at Shanghai) set : Phone Number【85299673356】...
  • Page 42 Operation Manual 1. Click Web Path on left side【6.Phonebook\】 。 2. Input phone number that come from【My Phone Number】(Web Path： 1.System\1.1.Basic Information) of other machine, into the【Phone Number】field. This phone number has to be full number (Country Code+ Area Code + Phone Number) 3.

  • Page 43: Add Permission Of Outgoing Transit To Pstn

    Operation Manual Calling side IP Phone number Called side IP Phone number Dialing Method 28-6-201-1000 28-6-201-7799 **201 7799＃ 28-6-201-1000 28-7-200-6600 **07 200 6600＃ 28-6-201-1000 18-7-8226-3368 **002 187 8226 3368＃ If the number you dial is not busy (a second dial tone or instruction greeting is heard), and then auto-learning of phone book is done.
  • Page 44 Operation Manual List the devices available for Outgoing calls, tick Click Add when selection is done Example of Configuration The example of stacking: MAC Address 【00-03-62-80-25-37】 、Phone Number 【 886282263368】 、Route Type 【Toll】 MAC Address 【00-03-62-80-25-48】 、Phone Number 【 886282263369】 、Route Type 【Toll】 MAC Address 【00-03-62-80-25-56】...
  • Page 45 Operation Manual Input MAC Address, Phone Number and Route Type manually. 1. Input MAC address of other device. The MAC can be found on the bottom label of the device. It is 00-03-62-80-27-37 in the figure below. MAC Address of this machine 2.

  • Page 46: Connect Fax Machine

    Operation Manual Connecting a FAX Machine There is no special connection for a Fax machine. Connect a physical extension port (FXS) to a FAX machine directly. FXS ports are originally intended for analog phone sets Each physical FXO port has the ability to receive FAX with no configuration required. Each physical FXS port can be configured to have T.38 FAX function.

  • Page 47: System Greeting Of Disa (Auto Attendant)

    Operation Manual DISA System Greeting (Auto Attendant) The default greeting of the VST3300 Series is English. For other languages, recording of greetings can be done by yourself. No special tools are required and any extension line can record the messages. There are in total, 8 greetings with one minute maximum for each.

  • Page 48: Record System Greeting

    Operation Manual (1) To activate the greetings for office hour, take the phone set off hook, dial *0, then 071# (2) To activate the greetings for off duty time, take the phone set off hook, dial *0, then 070# If the extension line is not assigned as Operator, this line should enter management mode to activate the greetings for office hours and off duty time.

  • Page 49: Listen The Recorded Greeting

    Operation Manual (8) Recording the 4 section Dial 99 4 start to record # (end the record) (9) 9 Storing the 4 section Dial 9# hear the tone of “DuDu…” (10) Recording the 5 section Dial 99 5 start to record # (end the record) (11) Storing the 5 section...

  • Page 50: Work With Voice Mail Product

    Operation Manual Take the phone set off hook, when you hear the dial tone, dial *0, then 09 9999# to enter the management mode you will hear the tone of “DuDu…..” (2) Listening the 1 message : Dial 961 To stop, just dial # (3) Listening the 2 message : Dial 962 To stop, just dial #...

  • Page 51: Basic Configuration Of Vm And Vst3300 Series

    Operation Manual VST3306 (2) VST3306 (1) Line IP Network Voice Mail VST3306 (4) VST3306 (3) 12.1 Basic Configuration of VM and VST3300 Series 12.1.1 Configuration on VST3300 Series Enable a VM connection on an FXS port of VST3300 device Web Path：2.Channel\2.1.Summary Select the Channel with Type FXS and click its St (Status) icon.

  • Page 52: Configuration On Vm

    Operation Manual Configure the Flash Time of both the VST3300 and VM to be the same value. For example, 200ms Web Path：1.System\1.8.Telephony Tuning 12.1.2 Configuration on VM Dial into the Voice Mail product from FXS port of VST3300 Series and configure Password, Enter code...etc.
  • Page 53 Operation Manual 1.System\1.8.Telephony Tuning Configure the extensions of main operator. Configure the VM’s main operator to the operator's extension line of the VST3300 Series device. Configure the assistant operator. When the extension line of the main operator is busy, the call is transited to an assistant operator. Configure Operator Access Code for the Calling side to reach the operator.

  • Page 54: Message Configuration Of Vm And Vst3300 Series

    Operation Manual 12.2 Message Configuration of VM and VST3300 Series 12.2.1 Use Call Forward Function of VST3300 Series to Connect VM 12.2.1.1 Configuration on VST3300 Series Configure the Prefix, Suffix of VM in VST3300 (2) The design of Prefix and Suffix is for numbers using VM. Generally speaking, it needs to dial certain numbers as below to VM to activate voice mailbox.
  • Page 55 Operation Manual Configure Call Forward in Status table The default setting for VST3300 (3) is No answer, and sends greeting after 25 seconds. When the DISA of VST3300 (2) is enabled, the DISA will answer the incoming call with instruction greeting if the incoming call is not answered by called person in 25 seconds.

  • Page 56: Use Vm Function Of Vst3300 Series And Busy Tone / Ring Back Detection Function Of Vm

    Operation Manual VM plays the mailbox system greeting "You’ve reached extension 3113, leave a message". Calling side starts to leave a voice message. 1. Dial 8226-3368 VST3300 (1) VST3300 (2) 2. Please dial ext. 8226-1100 1840-0610 3. Dial 3113 or PSTN IP/Trunk DISA 4.

  • Page 57: Retrieve (Listen) Message / New Message Notification Related Configuration

    Operation Manual - Configure monitor action or cadence/times of tone that VM is going to monitor. In this example, we configure No Answer Forward time of VST3300 (3) to be larger than VM ring back/busy tone detective time. In this situation, VM ring back/busy tone detective time times out before No Answer Forward time, so VM retrieves the incoming call and plays system greeting to prompt caller to leave a message.
  • Page 58 Operation Manual Du, Du, Du tones and then a normal dial tone when the user takes the phone-set off hook, if the VST3300 receives the a message prompt code from the VM. Upon a new message, general VM products send to a commercial PBX the following: New message prompt code + Extension number Upon retrieval of all new messages, general VM products send to a commercial PBX the following:...

  • Page 59: Backup On Vm System

    Operation Manual Configuration on VM Enable message notification (light) function Enable new message prompt function Enable extension line message notification (light) function Enable oral notification function (Extra VM function) Operation Work Flow 1. According to previous example, VM will prompt caller to leave a message 2.

  • Page 60: Create The Connection Of Sip Device

    PSTN, etc. IP Phone Community networks provides better telephony service than SIP VoIP networks. IP Phone Community network means that Edge-Core VoIP products have an IP Phone Community Number that allow products to communicate with each other via that number.

  • Page 61: Specify A Channel To The New Created Account

    Operation Manual Web Path：2.Channel\2.1.Summary, SIP Line Table 13.2.1.2 Create a New Account Click Set in Add User column according to Channel. Web Path: 2.Channel\2.1.Summary, SIP Line Table Create a new account that is the same as the User Name that is pre-configured by default for extension number, such as Ext27, and also input password.

  • Page 62: Registration Of Sip Device (Client)

    Operation Manual Click channel St (status) icon marked with X (X means the channel is not registered from other SIP device. Note: Channel that is specified with account also marks X if the SIP device does not register to this machine) Confirm in the Status Table that Channel State is enabled and User Name is the account configured in the last section.
  • Page 63 Operation Manual System shows the information of this machine as seen below. Outbound Proxy: If SIP device and VST3300 Series is under the same Subnet, please use IP address in LAN. For the example above, use 192.168.1.11, otherwise, use Public IP 59.120.208.101 Registrar: If SIP device and VST3300 Series is under the same Subnet, please use IP address in...

  • Page 64: Check Registration Status

    Operation Manual Port No: Default is 5060. If different, change it according to your own setting. Public Address (Account): Account@Proxy Server Check account name from Web Path: Channel Config\2.1.Summary, SIP Line Table This depends on the Channel that the SIP device uses. Example of Public Address (Account): Ext30@59.120.208.101，Ext28@192.168.1.11 User Name (Account: as the example above, such as Ext30, Christine1027) Password: It depends on the Password of User Name for this Channel.

  • Page 65: Sip Trunk Server

    Operation Manual Contact Address, Error Reason and Time shows the Contact Address, fail reason and time of registration attempt for the registration fail SIP device. Common error are due to Password/Account error or No channel assigned. 13.3 SIP Trunk Server In addition to FXO (analog trunk) ports, this machine also has SIP Trunks that can register to SIP Service Provider (ITSP).

  • Page 66: Configuration Of Sip Trunk Dialing Behavior

    Operation Manual Later, be sure to check the registration status. Web Path: 2.Channel\2.1.Summary, SIP Trunk Table Not Registered 13.3.2 Configuration of SIP Trunk Dialing Behavior A call from SIP Trunk is routed to the ITSP (Internet Telephony Service Provider) and connected to another SIP phone by that ITSP.
  • Page 67 Operation Manual Group Item Description Default Value Setting Country Code Country Code of ITSP Blank Area Code Area code of SIP Telecom service of the ITSP Blank country above Add/Remove Call Type The prefix type that add or subtract Digits International Call Long Distance Call Local Call...
  • Page 68 Operation Manual telecom rule (E.164) to process the number. The system exams the full number (Country Code + Area Code + Local phone number) of destination and decides the real number and dials according to the rules below. If the Country Code and Area Code of destination are the same as the configuration of SIP Trunk.
  • Page 69 Operation Manual 13.3.2.1 Dialing Example Standard dialing method: General SIP ITSPs use the same network phone number rule as traditional PSTNs and the dialing behavior is the same as PSTN. You should knows the network phone number of destination and compare it with the location of your SIP ITSP (calling side). If the country code and area code are the same, you only need to dial Local Phone Number of called side.
  • Page 70 Operation Manual In this example, calling side make a call to US, however, it routed through Japan's ITSP, so the number of called side has to comply with Japan's telecom standard. The number dialed from Japan's ITSP should be 010 1 408 2345678. The setting of Add/Subtract rule should subtract the first 3 digits (002) of original dialing 002 1 408 2345678, and then add Japan's International Access Code: 010, and become 010 1 408 2345678 finally.
  • Page 71 Operation Manual Group Item Description Default Value Add Leading International Call: 010, International Digit String Access Code of Japan 0 When 1 at field above is configured Long Distance Call: 0, Long Distance Blank When 0 at Access Call of Japan field above is configured Local Call: Blank.
  • Page 72 Operation Manual The destination Local Phone Number is 22345678 and Area Code is 50 Calling side (Taiwan) dials: 002 81 50 22345678, (002 is excluded when you do simulation), then system simulator dials 05022345678 (3), because the ITSP use the same Country Code and Area Code and it is regarded as Local call.

  • Page 73: Configuration Of Conference Call

    Operation Manual To remove 002 (3 digits) and add the International Access Code of Japan, 010: You can also apply these rules to tune the number in other examples. This method is more complicated. A better method for dialing behavior control will be provided on the next version.
  • Page 74 Operation Manual PBX Conference Bridge IP Network PSTN PSTN VST3300 Series VST3300 Series Configure a Prefix/Ext. to connect to Conference Bridge Input a Prefix or Community IP Phone Number of Conference Bridge to Phone Number field. Web Path：1.System \1.2.Extension Number As the example above, 3200 is the Prefix/Ext.

  • Page 75: Chairman Is Unspecified Member

    Operation Manual 14.1.1 Chairman is Unspecified Member Configuration of one or more Conference Bridge has to be verified with the built-in Security Key of this machine (VST3300 Series) Authority Key of each Conference Bridge has to be the same as the Security Key of this machine.

  • Page 76: Configuration Of Cascaded Conference Bridge

    Operation Manual As the example above, configure Security Key to 2300, and click Apply Authority Key of Conference Bridge has to be different from this machine Conference Bridge Web Path: AUTHORITY As the example above, configure it to 0 Specify certain ports or all ports of VST3300 Series to be the chairman. Conference Bridge Web Path: AUTHORITY As the example above, 886272235511 is the phone number of a VST3300 Series, then all parties of that machine can be a chairman.

  • Page 77: Configuration Of Other Application

    Operation Manual should select one IP-PBX number as the identification number of conference. See the diagram below: *CB= Conference Bridge For Conference Bridge(A), Input IP address and Port Number of next (slave) Conference Bridge(B) in A's Slave Conference Bridge Chain Address field via web page.

  • Page 78: General Call Forward

    Operation Manual For the Call Forward feature, there are 3 parameters to be configured: Parameter Description Control Disable: Disables Forward Feature All Calls: Forwards all calls Busy: Forwards only if this line is busy Busy (Cascade): Forwards only if this line is busy. And if the forwarded line is also busy and Busy (Cascade) is defined, this call will be forwarded to next destination as configured.
  • Page 79 Operation Manual 0 : Disable 1 : All Calls 2 : Busy 3 : No Answer 4 : Busy or No Answer 5 : Busy (Cascade) (3) Dial 0286216666111 ; Defines field of “Forward To” (4) Hang up the phone set Disable Call Forward by Phone set (1) Off-hook the phone set and dial ;...

  • Page 80: Secretarial Intercept Feature

    Operation Manual Activate Call Forward Disable Call Forward Control All Calls Disable Forward To The phone number (full number, can add an extension number) of the destination or Community IP Phone Number Offnet To Blank 15.1.2 Secretarial Intercept Feature In a company scenario, phone calls may be picked up by a secretary. Phone calls are then filtered by secretary and it is transferred to the correct destination.
  • Page 81 Operation Manual Forward To The telephone number of the remote machine (B) that will forward to. If the transfer machine is the machine (A) itself, keep this field in blank Mobile The telephone number of Trunk (FXO (PSTN) or SIP) that the call Number will be forwarded to.
  • Page 82 Operation Manual Selection List is useful for machine (B) to select the phone number that can offnet forward to PSTN. Machine (A)'s MAC Address, Channel, Phone Number and Mobile Number input in machine (A)'s channel are shown in the List. Tick, and select PSTN Trunk can be PSTN or SIP Attention:...

  • Page 83: Hotline Extension

    Operation Manual 1、 The telephone number defined in the field of “Mobile Number” is the number actually dialed from the remote transfer machine. In this example, the call is forwarded to offnet mobile phone, therefore configure it to mobile number and a full number is not required.

  • Page 84: Line Group

    Operation Manual Parameter Value Description Soft key String **88628226336814# Contents of hotline number. Trigger Mode Auto When the system detect a loop on the extension, it triggers the call Trigger Digits (Blank) The digit to trigger the call. When Trigger Mode is Auto, it is blank here.

  • Page 85: Call Park

    Operation Manual Example figure: PSTN VST3300 VST3300 VST3300 Busy (cascade) Busy (cascade) Busy (cascade) Attention: Confirming calls between these extensions in the Line Group in advanced is required. 15.4 Call Park Called side can park the incoming call and anyone using this system can pick up the call anywhere.
  • Page 86 Operation Manual IP Network VST3306 (1) VST3306 (2) Example 2： Parties A, B and C use the same VST3300 device, A and C use extension lines (FXS), B is connected via the PSTN. Example 3： Parties A and C use the same VST3300 device. B is connected via the PSTN (also can be Mobile Phone) of another VST3300.

  • Page 87: Configuration Method

    Operation Manual 15.4.3 Configuration Method Configuration of A party's VST3306 (1): ♦ Configure a Prefix/Ext. No: 5555 in A party's VST3306 (1). Phone Number can be configured as the phone number (My Phone Number found in Web Path: 1.System\ Basic Information) of VST3306 (1) and Type as Phone. This Prefix/Ext. is identified as Park ID of VST3306 (1)'s Parking Server Web Path：1.System \1.2.Extension Number Park ID can be divided into few types below...

  • Page 88: Connect To Special Device (Seize Specific Trunk)

    Operation Manual of A's VST3306 Plus (1). It needs to be configured in advance. 13 is the extension suffix) 3. The extension on the same IP-PBX box, C press *1 3102 13, and then C is able to talk with B. If multiple parties A all use the same Park ID, it is possible that many parties B are parked with the same Park ID.

  • Page 89: Connect Voice Broadcast System (For Vst3305 Only)

    Note: The default Prefix of Extension is 10 and access code of Seize Specific Trunk is *8 16.2 Connecting a Voice Broadcast System (VST3305 Only) In addition to general channel, VST3305 has an extra Broadcast port. This port can connect to voice amplifier for broadcasting to company To use this function, seize specific trunk method is used.

  • Page 90: Firmware Update And Backup

    Operation Manual Method: Pick up phone set and dial *8 10 11 (#). Start to broadcast when hint tone is heard. (*8: access code of Seize Specific Trunk, 10: Extension Prefix of this machine, 11: Trunk Class ID, #: dial ending code) This function uses a fixed Channel and can not be changed.

  • Page 91: Update And Backup Firmware Via Web

    Operation Manual MEM setting file can be downloaded by FTP to PC; open file and modify XP44XX.MEM Text file the contents using NOTEPAD or other word processing tool; then uploaded the file to system. It is a pseudo file. VST3300 Series will execute the cold start if this file is COLDSTART Cold start...

  • Page 92: Backup Firmware

    Operation Manual 3. Click Open 4. Click Send. Wait for the Result to give a successful message and the do a restart to this machine Web Path: Click –Restart- at left side of the Web page. 17.2.2 Backup Firmware Web Path: 7.File Transfer 1.

  • Page 93: Application Of Mem File

    Operation Manual 2. Click "Save File" 3. Select the save file path of PC and then save the file 17.2.3 Application of .MEM file A .MEM file records lots of customized data which the user creates from the Web. MEM files can be downloaded from the devices.
  • Page 94 Operation Manual Web Path：7.File Transfer Download the .MEM file to PC and open it in Notepad. See example below. Data can then be created by your self. To see the format of data entries, please refer to Web Path: 7.File Transfer, at bottom line Click Sample MEM File, you can see the table below.
  • Page 95 Operation Manual After modification is done, upload it back to this machine, then the data on this machine will be updated. Note: The machine had already kept all of the data before you download the .MEM file. So the data is not removed if you remove entries (all or partial) of the .MEM file and upload to machine again.

  • Page 96: Update And Backup Firmware Via Ftp

    Operation Manual 17.3 Update and Backup Firmware via FTP Firmware update and backup can also be done by a FTP Client 17.3.1 Firmware Update by FTP Software 17.3.1.1 Update RUN and WEB by FTP Software Open a FTP Client Software, such as CuteFTP or WS FTP. Enter IP Address, User Name (default: FTP), Password (FTP and Console password are same by default: blank), and the Fire Wall Port Number to 21 Click Connect button to get a connection between this machine and the FTP...

  • Page 97: Check Updated Version

    Operation Manual same as the file name in the IP-PBX, e.g. XP4423.RUN). After the file is overwritten (check by looking at file’s update time), Select the file with extension of .WEB and click (Note: the file name must be same as the file name in the Gateway, e.g.

  • Page 98: Appendix

    Operation Manual Appendix 18.1 Management by System Console and Telnet 18.1.1 List of all commands A command may have many sub-commands. Input "?" and press Enter for further help. User Exec commands： Turns on privileged commands Enable Exit Exits from the EXEC Help Description of the interactive help system Show...

  • Page 99: Management By Phone Set

    Operation Manual Exit Exits from configure mode Help Description of the interactive help system Global IP configuration subcommands Control log output Manager Enables/Disables the specific management function, including Enable/Disable management of FTP, Telnet and Web. Negates a command or sets its defaults Outbound-auto-sync Automatic sync remote outbound entries Password...

  • Page 100: System Administrator

    Operation Manual Item Description Parameter Remarks 04 Clock Alarm hh*mm*c: Phone will ring 3 times when hh: 00~23 Hours the time is up. You can set mm: 00~59 Minutes alarm start once or c: 1 : one time periodically 2 : periodic Blank: clears the setting for periodic alarm 05 Voice Gain...
  • Page 101 Operation Manual the rear panel of machine and then make a call to FXO port of this machine (no *0 or password is required), you will hear the tone of “Du ..Du..” then dial 09 9999#, then hear the tone of “Du..Du..” again. Now, the system management can dial the following item numbers for management.
  • Page 102 Operation Manual Item Description Parameter Remarks 59 Define Secondary DNS x : 1 ~ 3 Digits ; 0~255 Defines Secondary DNS Server IP xxx*xxx*xxx*xxx Server IP of own equipment 60 Define Dial Ending Time 1 Digit ; from 0 to 9 It is dial ending if no digits are dialed before dial ending time out.
  • Page 103 Operation Manual Item Description Parameter Remarks mode mode for this machine 95 Configure Region ID 2 Digits；00~99 sets a different Region ID 96 Play the greetings 1 Digit ; from 1 to 7 Enters the number of greeting recode # stop to be played 97 Reset to recover all 1 / 2...

This manual is also suitable for:

Vst3318dVst3318eVst3306aVst3306bVst3306cVst3318a

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