Phone Does Not Ring For Incoming Calls - Samsung Galaxy S4 Quick Start Manual

Phone Does Not Ring for Incoming Calls

Connecting to a WiFi router blocking
the incoming calls can cause this issue.
In most cases it can be resolved by
doing the following:
1. Disconnect from WiFi
2. Factory reset the WiFi router (refer
to WiFi router user manual)
3. Update WiFi router to latest
firmware (refer to WIFi router user
manual)
4. Enable/disable VoIP or SIP related
settings on the WiFi router (refer to
WiFi router user manual)
If problem persists, contact customer
care at http://support.textnow.com
or 1 (888) 250-5255
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