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sentryEdge™ NVR
Manual
Ver 1.0
©Sentry360 2014

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Summary of Contents for Sentry360 sentryEdge NVR

  • Page 1 NVR Manual Ver 1.0 ©Sentry360 2014...
  • Page 3: Table Of Contents

    Table of Contents 8 Port Mounting ......................7 16 / 24 Port Mounting ....................9 sentryEdge™ Installation Wizard ................11 Welcome Screen ....................11 End-user license agreement ................. 12 Product registration ....................13 Select your VMS ....................14 Selecting additional support documents ..............15 Confirm your VMS....................
  • Page 4 Dual Interfaces ...................... 29 System Recovery ...................... 30 10. Supported VMS Software ..................32 11. sentryView™ User Manual ..................34 System Specifications .................... 34 Basic Setup ......................35 13.1 Scanning the network for cameras ................ 35 13.2 Upgrade a Camera’s Firmware ................35 13.3 Automatically configuring the camera’s IP address ..........
  • Page 5 Additional Settings ....................52 16.1 Return Camera to Default Settings ............... 52 16.2 Reload Camera Settings ..................53 16.3 Change sentryView’s™ Ping Settings ..............54 16.4 Export Camera Data ..................... 54 16.4.1 NVR Software ....................55 16.4.2 Excel Spreadsheet ..................55 16.4.3 Text File ......................
  • Page 6 sentryEdge™ NVR Mounting Guide Ver 1.0...
  • Page 7: Port Mounting

    8 Port Mounting The 8 port sentryEdge™ NVR may be wall or surface mounted using the included hardware. Please reference the following steps to attach the mounting brackets to the NVR housing. 1. Locate the four mounting screws on the base of the NVR.
  • Page 8 2. Remove the screws, align the mounting bracket, and attach the bracket using the original screws. 3. Repeat for the other side of the NVR. Use the included wall mount hardware, or hardware appropriate to the mounting surface, and the open mounting holes on the brackets to complete mounting the NVR.
  • Page 9: 24 Port Mounting

    16 / 24 Port Mounting The 16 / 24 port sentryEdge™ NVR may be rack mounted using the included hardware. Please reference the following steps to attach the mounting brackets to each side of the NVR housing. 1. Locate the three screws on one side of the NVR, toward the front of the device. 2.
  • Page 10 sentryEdge™ Installation Wizard User's Manual Ver 1.0...
  • Page 11: Sentryedge™ Installation Wizard

    sentryEdge™ Installation Wizard Welcome Screen When booting on your sentryEdge™ NVR Server Switch for the first time, you will be taken through the sentryEdge™ Installation Wizard. Click Start Setup to begin the setup process.
  • Page 12: End-User License Agreement

    End-user license agreement You will be prompted with an end-user license agreement. You must accept the terms to continue using the device. Click the check box and click Begin Setup to continue.
  • Page 13: Product Registration

    Product registration In the available fields, enter your First Name, Last Name, Email Address, Phone Number, and Company. Click Register Device to submit your information. Note: An internet connection is required to continue setup. A dialog box will open to confirm that registration was successful. If any error messages are received during registration, please refer to section 2.
  • Page 14: Select Your Vms

    Select your VMS This screen shows the available supported VMS software platforms compatible with sentryEdge™. Make your selection by clicking the icon of your preferred VMS. If you are choosing to use sentryEdge™ by using one of the non-supported VMS platforms, you can continue without selecting a VMS by clicking Skip this step at the bottom right.
  • Page 15: Selecting Additional Support Documents

    Selecting additional support documents You can choose to download additional support documents and files, including user manuals, plugins, or links to tutorial videos. For each additional file you would like to download, check the box to the left of each file. When you are finished, click Next to continue. If you would like to return to the VMS selection screen to choose another platform, click Back.
  • Page 16: Confirm Your Vms

    Confirm all of your choices here. All files will be downloaded directly to the Desktop. The desktop path will be shown in the middle of the screen. Once all files are downloaded, sentryView™, Sentry360’s universal camera configuration tool, will launch. Click Confirm to begin downloading the files. A bar will show download progress.
  • Page 17: Completing Setup

    Completing setup Congratulations! You have finished setting up your sentryEdge™ NVR Server Switch. Click Finish to exit the sentryEdge™ Installation Wizard and move to the Windows 7 Desktop. You will find all downloaded support files on your Desktop. Thank you for choosing sentryEdge™!
  • Page 18: Troubleshooting

    Troubleshooting Internet Connection Required Running the sentryEdge™ Installation Wizard requires a stable internet connection at all times in order to complete the registration and download process. If at any time you receive this error message, check your connections, click OK, and retry the current process. If you are still unable to continue, see Section 2.4 to exit the Installation Wizard early.
  • Page 19: Error During Registration

    If there are any conflicts when trying to register your sentryEdge™ device, you may receive an error message similar to the one above. Please call Sentry360 technical support for further assistance to complete product registration. Have the error code ready when calling.
  • Page 20 sentryEdge™ NVR User's Manual Ver 1.0...
  • Page 21: Package Contents

    Package Contents The sentryEdge™ NVR is packaged and shipped with the following items. Please verify everything has been enclosed. Power Adapter sentryEdge™ NVR Power Cord (8 port only) Documentation Windows OS DVD Rack Mount Hardware...
  • Page 22: Panel Descriptions

    Panel Descriptions 8 Port Front Panel The USB 3.0 ports support all 3.0, 2.0 and 1.0 devices. Users can connect external USB devices, such as a USB mouse, a USB keyboard, a USB USB 3.0 Ports storage device, etc. The USB 2.0 ports allow users to connect external USB devices, such as USB 2.0 Ports a USB mouse, a USB keyboard, a USB storage device, etc.
  • Page 23: Port Rear Panel

    8 Port Rear Panel Connect the power cord and the power adaptor shipped with the Power Jack NVR. Use of another power supply may cause overloading. The PoE switch provides connection to IP cameras. PoE Switch WAN – RJ-45 This port is for network connection to the internet. This is for connection to a router or switch within the NVR’s private UpLink –...
  • Page 24: 16/24 Port Front Panel

    16/24 Port Front Panel 4 5 6 7 8 The USB 3.0 ports support all 3.0, 2.0 and 1.0 devices. Users can connect USB 3.0 Ports external USB devices, such as a USB mouse, a USB keyboard, a USB storage device, etc. The USB 2.0 ports allow users to connect external USB devices, such as USB 2.0 Ports a USB mouse, a USB keyboard, a USB storage device, etc.
  • Page 25: 16/24 Port Rear Panel

    16/24 Port Rear Panel Connect the power supply cord shipped with the NVR. Use of other Power Jack power supply cords may cause overloading. The PoE switch provides connection to IP cameras. With different PoE Switch models of NVR, the number of PoE switch is also different. This is for connection to a router or switch within the NVR’s private UpLink –...
  • Page 26: Connect Devices For Initial Setup

    Connect Devices for Initial Setup Please connect at a minimum the following devices to the sentryEdge™ NVR. Please note that an active DHCP enabled internet connection is required for initial setup.  USB Mouse and Keyboard  Display Monitor (VGA or HDMI) ...
  • Page 27: Advanced Network Configuration

    The installation wizard will guide the user through registering the device, choosing a VMS platform, and downloading additional support files. Please see the sentryEdge™ Installation Wizard Guide, included separately in this packaging, for a step by step walkthrough of the application. Once the installation wizard is completed, the user may continue to configure the network with more advanced options in the next section, such as configuring a static IP address.
  • Page 28 2. Highlight Internet Protocol Version 4 (TCP/IPv4) and click the Properties button. 3. Enter the appropriate IP address, Subnet mask, Default gateway, and DNS server information for the network. If this information is not known, contact the network administrator. Click OK.
  • Page 29: Single Interface

    Single Interface Use the single interface configuration if the sentryEdge™ NVR is connected to only one network, and it is the same network to which the IP cameras are connected. 1. Connect the active LAN network to the LAN Uplink port (see the Rear Panel diagram above for the specific model).
  • Page 30: System Recovery

     USB Storage media with downloaded recovery files 1. You will need to download the sentryEdge recovery file hosted on the Sentry360 Partner Portal: http://sentry360.com/Partner/sentryedge.php (NOTE: You will need to register to access our partner portal by visiting this link: http://sentry360.com/Partner/login.html#toregister )
  • Page 31 User Name Password admin admin Click OK. 9. In the next dialog click System Image Recovery. Windows will scan for available images and select the most recent image. Click Next. ** If the user has created additional recovery images, these may be selected by choosing Select a system image, clicking Next, and selecting another image on the next page.
  • Page 32: Supported Vms Software

    The sentryEdge™ NVR is now restored to a factory state. Supported VMS Software The following VMS software has been certified at the tested version and below to be compatible with the sentryEdge™ NVR.  Sentry360 sentryCore™ Server 2.0.2.7  Arteco Logic NEXT 4.0  AxxonSoft Axxon Next 3.5 ...
  • Page 33 sentryView™ Camera Configuration Tool User Manual Rev. 6/30/2014...
  • Page 34: Sentryview™ User Manual

    250 camera deployment in less than 5 minutes. This search software tool will increase productivity in the field, making its use a necessity for anyone installing Sentry360 cameras. System Specifications Current Version: 3.2.3.5 Supported Operating Systems: Windows Vista, Windows 7, Windows Server 2008, Windows 8.
  • Page 35: Basic Setup

    Basic Setup 13.1 Scanning the network for cameras Make sure all Sentry360 cameras are connected correctly to your network. Click Scan at the top left of the program (Alternatively, click on Tools > Scan). This will search your network for all connected devices.
  • Page 36 The Firmware Upgrade window will open up. Click Browse to choose a firmware file already downloaded on your computer. Navigate to the location where the firmware file is saved on your computer and click Open. (Note: you can find download links to our firmware by visiting our Partner Portal at http://sentry360.com/Partner/firmware.php )
  • Page 37 (Note: For Mini Series cameras you want to select the “uImage_userland” file in the firmware folder.) SentryView™ will ask you to confirm that you want to upload the new firmware. Click Upload. The firmware will then be uploaded to the camera and the camera will reboot. To confirm the firmware has been upgraded, check the number under the Firmware column for the camera.
  • Page 38: Automatically Configuring The Camera's Ip Address

    13.3 Automatically configuring the camera’s IP address Select the camera you would like to configure. Click the Auto Configure button at the top (Alternatively right click the camera on the list and choose Auto Configure Camera). If there are multiple network cards installed, choose the correct adapter that you want your camera to be configured for.
  • Page 39: Manually Configuring A Camera's Ip Address

    13.4 Manually configuring a camera’s IP address Select the camera you would like to configure. In the Network tab at the bottom, enter the new IP Address, Subnet Mask, and Gateway. If using a DHCP server, check the DHCP box. When the information is entered, click Save.
  • Page 40: View A Camera's Video Through The Web Browser

    13.6 View a camera’s video through the web browser Right click on a camera and choose Browse (Alternatively select a camera and click on Tools > Browse). This will open the camera in Internet Explorer. (Note: If opening a Mini Series camera, you will be prompted for a username and password.
  • Page 41: View A Camera's Video Through Sentryview

    13.7 View a camera’s video through sentryView™ Right click on the camera and select View Video (Alternatively select a camera and click Tools > View Video). SentryView™ will open up a new window that shows the live video of the camera. (Note: The camera’s MJPEG stream must be enabled for Video Preview).
  • Page 42: Restarting A Camera With Sentryview

    13.8 Restarting a camera with sentryView™ Right click on a camera and select Restart Camera (Alternatively select a camera and click Tools > Restart Camera). SentryView™ will send a restart signal to the camera and display a window confirming that the restart request has been sent.
  • Page 43: Advanced Features (Pro Series Cameras)

    Advanced Features (Pro Series Cameras) 14.1 Change Camera’s Image Settings Select the Pro Series camera you wish to change the image settings of and then click on the Image tab. In this tab you can adjust the camera’s MJPEG Quality, Sharpness, Saturation, Contrast, Auto-Exposure Priority Mode, Shutter Speed, and Brightness.
  • Page 44: Change A Camera's Resolution Settings

    14.2 Change a Camera’s Resolution Settings Select the camera you wish to change the Resolution settings of and then click on the Resolution tab. In this tab you can adjust the camera’s Resolution, Scaling, Denominator, Frame Rate, Bit Rate, Vertical Image Flip, and Horizontal Image Flip. When you are finished changing the camera’s settings, click Save.
  • Page 45: Change Camera's Protocol Settings

    When you are finished changing the camera’s settings, click Save. 14.4 Change Camera’s Protocol Settings Select the camera you wish to change the Protocol settings of and then click on the Protocols tab. In this tab you can adjust the camera’s TCP Port, UDP Port, RTSP Port, TCP Timeout, UDP Timeout, and RTSP Timeout.
  • Page 46: Change Camera's Multicast Settings

    When you are finished changing the camera’s settings, click Save. 14.5 Change Camera’s Multicast Settings Select the camera you wish to change the Multicast settings of and then click on the Multicast tab. In this tab you can adjust the camera’s Multicast Mode, Multicast IP Address, and Multicast Port.
  • Page 47: Change Camera's Calibration Settings (180 Degree Cameras Only)

    When you are finished changing the camera’s settings, click Save. 14.7 Change Camera’s Calibration Settings (180 Degree Cameras Only) Select the camera you wish to change the Calibration settings of and then click on the Calibration tab. To correctly calibration an FS-IP8180 camera, click Load Calibration Window to bring up a video preview of the camera.
  • Page 48: Advanced Features (Mini Series Cameras)

    15.1 Edit Camera’s Settings In order to view or edit the settings of a Sentry360 Mini Series Camera, first click Edit Camera Settings in the Network tab. The camera’s settings will not be accessible until this button is clicked.
  • Page 49: Change Camera's Image Settings

    15.2 Change Camera’s Image Settings Select the camera you wish to change the Image settings of and then click on the Image tab. In this tab you can adjust the camera’s Brightness, Sharpness, Saturation, Contrast, Hue, WDR, and Rotation Settings. When you are finished changing the camera’s settings, click Save.
  • Page 50: Change The Camera's Resolution Settings

    15.3 Change the Camera’s Resolution Settings Select the camera you wish to change the resolution settings of and then click on the Resolution tab. In this tab you can adjust the camera’s compression format and resolution settings. When you are finished changing the camera’s settings, click Save. 15.4 Change the Camera’s Bitrate Settings Select the FullSight/InSight camera you wish to change the Bitrate settings of and click on the Bitrate tab.
  • Page 51: Change Camera's Miscellaneous Settings

    When you are finished changing the camera’s settings, click Save. 15.5 Change Camera’s Miscellaneous Settings Select the FullSight/InSight Camera that you would like to change the miscellaneous settings of and click on the Misc tab. In this tab you can adjust the camera’s Primary DNS, Secondary DNS, TCP Port, RTSP Port settings, and toggle the display of date and time on or off.
  • Page 52: Additional Settings

    Click Yes to continue to return camera to default settings. The camera may take several seconds before it is back online. Note: When clicking Default for a Sentry360 Pro Series camera, this will also change the Gateway to 0.0.0.0. IP address and Subnet are not affected.
  • Page 53: Reload Camera Settings

    16.2 Reload Camera Settings From the Network tab, click the Reload button. This will refresh all of the selected camera’s values in sentryView™.
  • Page 54: Change Sentryview's™ Ping Settings

    16.3 Change sentryView’s™ Ping Settings Click File > Settings to open sentryView’s™ Ping settings. In this new window you can adjust Ping settings, Mini Series camera auto login settings, and Pro series communication type Adjust the settings in this window, and click Save when you are complete. 16.4 Export Camera Data SentryView™...
  • Page 55: Nvr Software

    16.4.1 NVR Software SentryView™ has the ability to export camera configurations to sentryCore™ and Video Insight. In order to use this feature click on Export > NVR. Choose either sentryCore™ or Video Insight from the dropdown. Select the camera(s) that you want to export from the list and set a display name for the cameras in the NVR Display Name column.
  • Page 56: Text File

    Click on Export > Excel and specify the path and name for the spreadsheet then click Save. SentryView™ will create the spreadsheet in the destination you specified. 16.4.3 Text File SentryView™ supports exporting camera data to text files. In order to use this feature select the camera(s) that you would like to export data for.
  • Page 57: Find Sentryview™ Version Number

    Click on Export > Text and specify the path and name for the text file then click Save. SentryView™ will create the text file in the destination you specified. 16.5 Find sentryView™ version number In order to show the version of sentryView™ click on Help > About sentryView™. SentryView™...
  • Page 58: Tool Tips

    16.6 Tool Tips SentryView™ will display the explanation of a camera setting using tool tips. Using the mouse, hover the pointer over the desired setting’s name. A small text box will appear after a few seconds explaining that setting.
  • Page 59: Contact Information

    Contact Information For support, please contact Sentry360: Website: http://www.sentry360.com Email: support@sentry360.com Toll Free: 1-800-261-2707 Direct: 1-630-355-3440...
  • Page 60 23807 West Andrew Road Suite B Plainfield, IL 60585 | (800) 261-2707 | www.sentry360.com...

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