Related Manuals for Seagate DiskStor
Summary of Contents for Seagate DiskStor
- Page 1 ® USB EXTERNAL HARD DRIVE ONLINE REFERENCE MANUAL Click here to continue...
- Page 2 DiskStor Portable USB Hard Drive: Online Reference Manual Contents Introduction Installation Troubleshooting Support services...
- Page 3 Class B digital device pursuant to Part 15 of FCC Rules, Seagate and the Seagate logo are trademarks which are designed to provide reasonable protection against such of Seagate Technology, LLC. DiskStor is a interference in a residential installation. However, there is no trademark of Seagate Removable Storage guarantee that interference will not occur in a particular installa- tion.
- Page 4 Box Contents Introduction 1 1 1 1 1 Inside your DiskStor USB box, you should find the items listed below. If any of these items is missing, please contact Seagate Support (see page 17). • DiskStor Portable USB hard drive •...
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Page 5: System Requirements
• 16 to 32 Mbytes of RAM are required to run the bonus software. About your USB hard drive The DiskStor USB hard drive is a high-performance external hard drive from Seagate Technology. It allows you to add twenty or forty Gbytes of storage to your system in a matter of minutes. - Page 6 Online Reference Manual As an additional bonus, the drive comes with free soft- ware (on the Seagate USB Hard Drive Resource CD). To learn about this software, highlight About the Software on this CD in the CD browser menu. Then click the View button or launch the file readme.txt.
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Page 7: Turn The Drive On
DiskStor Portable USB Hard Drive Online Reference Manual This section describes how to connect the DiskStor USB Installation 2 2 2 2 2 hard drive to a Windows-based computer and how to install the necessary USB drivers. 1. Boot up your computer Your computer should be powered on and Windows should be fully loaded before you attach the drive. -
Page 8: Connect The Usb Cable
DiskStor Portable USB Hard Drive Online Reference Manual 4. Connect the USB cable Attach one end of the USB cable to the drive, as shown in Figure 3. Attach the other end to your computer’s USB Figure 3 port. 5. Install the Windows USB driver Before you can use the drive, you must install the appro- priate USB driver software. - Page 9 Click on the Next button. Figure 4 Note. During the installation process, Windows may identify your DiskStor drive as a USB Device , a Freecom Cable USB device, or some similar name. This is normal, and indicates that your computer has detected the USB controller in the drive.
- Page 10 USB hard drive. After you have installed the appropriate USB driver, your DiskStor USB hard drive is ready to use! If you have difficulties with the installation, try the troubleshooting tips on page 14.
- Page 11 DiskStor Portable USB Hard Drive Online Reference Manual Installing the Windows 2000 Professional USB driver a) When you first attach the USB hard drive to your computer, the “Found New Hardware Wizard” starts automatically. Click the Next button to continue.
- Page 12 “Found New Hardware” screen showing the model number of your new USB hard drive. After you have installed the appropriate USB driver, your DiskStor USB hard drive is ready to use! If you have difficulties with the installation, try the troubleshooting tips on page 14.
- Page 13 DiskStor Portable USB Hard Drive Online Reference Manual Installing the Windows Me USB driver a) When you first attach the USB hard drive to your computer, the “Add New Hardware Wizard” starts up automatically. Click on the Next button. Figure 8 Note.
- Page 14 USB- related drivers are identified on your system. After you have installed the appropriate Windows driver, your DiskStor USB hard drive is ready to use! If you have difficulties with the installation, try the troubleshooting tips on page 14.
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Page 15: Basic Troubleshooting
DiskStor Portable USB Hard Drive Online Reference Manual If you have problems installing or operating your USB 3 3 3 3 3 Troubleshooting hard drive, please read through this section and try the proposed solutions. Basic troubleshooting If your computer does not recognize your drive, first try the easy fixes listed below. - Page 16 USB hard drive to a different connector. • Check to make sure that you are using the USB driver supplied on the Seagate USB Hard Drive Resource CD. Figure 10 • Open the Windows Control Panel (Start / Settings / Control Panel) and double-click on the Add New Hardware icon.
- Page 17 DiskStor Portable USB Hard Drive Online Reference Manual the USB hard drive to the USB port so that the system can “rediscover” it. • If your computer is connected to a Novell Network with mapped drives, your USB hard drive may loose its drive mapping (the drive letter to which it is assigned) after a system reboot.
- Page 18 Online Reference Manual If you experience problems installing or using your USB 4 4 4 4 4 Support hard drive, contact one of the Seagate support services listed below and on the following pages. services World-wide services: World-wide web: A wide variety of technical support services are available on Seagate’s World Wide Web site,...
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Page 19: Regional Services
Before calling, note your system configu- ration and drive model number. • Seagate Technical Support FAX: You can FAX questions or comments to technical support specialists. Re- sponses are sent during local business hours. -
Page 20: Support Services In The Americas
Support services in the Americas US telephone support: 1-800-SEAGATE (1-800-732- 4283). You will be directed to a product-specific phone number. International telephone support: 1-405-936-1234 Seagate Technical Support FAX (US and international): 1-405-936-1683 SeaTDD (US and international telephone support for the deaf): 1-405-936-1687... - Page 21 DiskStor Portable USB Hard Drive Online Reference Manual Support services in Asia and the Western Pacific Various technical support services are available from different regional centers, as shown in the table below. All of the voice phone numbers are toll-free except for those labeled (direct) .
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Page 22: Support Services In Europe
Country Phone/SeaFAX free number for your specific country from the table at Austria 0 800-20 12 90 left. The Seagate Technical Support FAX number for all Belgium 0 800-74 876 European countries is 31-20-653-3513 (in Amsterdam). Denmark 80 88 12 66... - Page 23 DiskStor Portable USB Hard Drive Online Reference Manual Support services for Africa and the Middle East For presales, technical support, warranty repair and FAX services in Africa and the Middle East, dial our European call center in Amsterdam at 31-20-316-7222 between 8:30 a.m.
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