POSMicro SL4M User Manual

Rfid smart label and thermal printers
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Summary of Contents for POSMicro SL4M

  • Page 1 1.800.241.6264 Printronix T4M Manual More information available at POSMicro.com QUESTIONS? BULk DISCOUNTS SE HaBLa Ask the experts at POSMicro.com. ESpañOL FREE SHIPPING* 1.800.241.6264 Live Chat Now support@POSMicro.com Monday - Friday 6 AM to 5 PM Pacific Time *Free ground shipping to the continental USa on orders over $100.
  • Page 2 User’s Manual SL4M™ and T4M™ RFID Smart Label and Thermal Printers...
  • Page 4: Trademark Acknowledgements

    Printronix. COPYRIGHT © 2007, 2011 PRINTRONIX, INC. All rights reserved. Trademark Acknowledgements SL4M and T4M are trademarks of Printronix, Inc. Printronix, IGP, IGP/Auto Label Mapping, PGL, and PrintNet are registered trademarks of Printronix, Inc. HP is a registered trademark of Hewlett-Packard Company.
  • Page 6: Table Of Contents

    Table of Contents 1 Introduction ............11 The SL4M/T4M Thermal Printer ............11 Standard Features ................ 11 Optional Features................12 Thermal Printer Technology ..............14 The Printing Process ..............14 Manual Conventions ................14 Warnings And Special Information ............15 Related Documents ................
  • Page 7 Table of Contents 3 Standard Interfaces..........53 Overview....................53 Auto Switching ..................53 Parallel Interface.................. 54 Centronics ..................54 IEEE 1284 ..................56 Serial Interface..................59 RS-232 ..................59 4 Configuring The Printer ........61 Overview....................61 Setting Printer Configuration Parameters ........61 Moving Within The Configuration Menu ........
  • Page 8 Table of Contents 5 Downloading Software ........153 Loading Flash Memory ..............153 Downloading Software With The Firmware Download Utility..... 154 Downloading Software Through The Parallel Port......155 Downloading Software Through The NIC .......... 156 Downloading Software Through The NIC Using FTP ......158 Downloading Software Through The USB Port .........
  • Page 9 Table of Contents A Specifications ............ 213 Print Method................213 Media ..................214 Ribbon ..................216 Indicators And Switches .............. 216 Memory ..................217 Optional Expanded Memory Cartridge ........217 Media Cutter Option ..............217 Host Interfaces ................218 Power ..................218 Environmental ................
  • Page 10 Table of Contents Supplies ..................... 252 Genuine Printronix Thermal Transfer Ribbons......252 Genuine Printronix Media............253 Ribbon And Media Usage ............254 C ASCII Control Codes......... 255 D General Information .......... 257 Printronix Customer Support Center..........257 Printronix Supplies Department........... 257 Corporate Offices ................
  • Page 11 Table of Contents...
  • Page 12: Introduction

    Introduction The SL4M/T4M Thermal Printer NOTE: As used in this manual, the terms “SL4M/T4M” and “printer” refer to all models within the series. “SL” refers to all SmartLine RFID models. The SL4M/T4M series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from ®...
  • Page 13: Optional Features

    Chapter The SL4M/T4M Thermal Printer • Fanfold media handling • High Resolution Printhead: 203 dpi or 305 dpi for sharp graphics and text. • Media capacity: Eight inch diameter roll media on three inch core (203mm diameter on 76.2mm diameter core) •...
  • Page 14 Optional Features • Printer Job Language (PJL) - status read back between the printer and the host computer. This option is available with or without expanded memory (see “Printer Job Language (PJL)” on page 224). • Quick Change Memory Cartridge (QCMC) - This cartridge option provides an easy way to copy a printer’s firmware and configuration settings from one printer to another.
  • Page 15: Thermal Printer Technology

    Chapter Thermal Printer Technology Thermal Printer Technology Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal printhead. The thermal printer operates differently from a line matrix or laser printer, because the thermal printer uses a printhead with heating elements and special paper or ribbon.
  • Page 16: Warnings And Special Information

    Warnings And Special Information For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings: WARNING Conditions that could harm you and damage the equipment. CAUTION Conditions that could damage the printer or related equipment. IMPORTANT Information vital to proper operation of the printer.
  • Page 17: Thermal Consumables

    • XML Direct for Oracle Quick Start Guide — Explains the use of the XML language with the Printronix® SL4M/T4M XML Direct printer. • XML Direct for SAP Quick Setup Guide — Explains the use of the XML language with the Printronix SL4M/T4M XML Direct printer.
  • Page 18: Operation

    Operation Unpacking The Printer The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required. CAUTION Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer.
  • Page 19: Installation

    Chapter Installation 1. Place the shipping container upright on a flat, level surface. 2. Open the box and remove the first layer of packing material along with any lose items. 3. Remove the accessories box and set it aside. 4. Pull the printer out of the shipping container by using the two plastic straps as handles.
  • Page 20 c. USB Attach a USB cable with noise suppresion filters on BOTH ends from the computer to the USB connector at the back of the printer. d. NIC Connection Insert a suitable NIC cable from your hub or switch to the NIC connector located in the I/O panel in the rear of your printer.
  • Page 21 Chapter Installation Wireless Interface Panel Wireless Antenna Wireless Interface...
  • Page 22: Power Cord Requirements

    Power Cord Requirements Power Cord Requirements In compliance with international safety standards, this printer is equipped with a three-pronged electrical plug on the power cord. When this power cord is plugged into a correctly wired power outlet, the ground conductor ensures that the printer chassis is at ground (earth) electrical potential.
  • Page 23: Loading Ribbon

    Chapter Setting Up The Printer Loading Ribbon For direct thermal media (no ribbon required), go to page 25. Media Cover Flange Ribbon Take-Up Core Ribbon Take-Up Spindle Ribbon Roll Ribbon Supply Spindle Deck Lock Lever Pivoting Deck IMPORTANT Clean the printhead, platen roller, and media sensor every time you change the ribbon.
  • Page 24 Loading Ribbon Ribbon Take-Up Spindle Ribbon Take-Up Core Ribbon Supply Spindle Alternate Ribbon Path Printhead Ribbon Platen (not shown) Ribbon Guide Roller (2) 5. Thread the end of the ribbon under the ribbon guide rollers, between the platen (rubber drive roller) and the printhead, and between the ribbon take-up and supply spindles.
  • Page 25 Chapter Setting Up The Printer Ribbon Take-Up Core Ribbon Take-Up Spindle Ribbon Leader Deck Lock Lever Printhead Pivoting Deck IMPORTANT Never attach the ribbon to the ribbon take-up spindle without a ribbon take-up core installed. 6. Attach the ribbon to the ribbon take-up core on the ribbon take-up spindle with tape.
  • Page 26: Loading Roll Media

    Loading Roll Media Loading Roll Media Media Cover Media Hanger Media Hanger Guide Pivoting Deck Deck Lock Lever IMPORTANT If you are using direct thermal mode, clean the printhead, platen roller, and lower media sensor every time you change the media. See “Cleaning the Printhead, Platen Roller, Media Sensors, And Media Damper”...
  • Page 27 Chapter Setting Up The Printer Side Wall Media Roll Media Hanger Guide Media Hanger 4. Place the media roll onto the media hanger and slide the media roll until it is flush with the printer’s side wall. NOTE: For information regarding smart labels, refer to the RFID Labeling Reference Manual.
  • Page 28 Loading Roll Media Printhead Platen (not shown) Media Blue Locking Media Sensor Alternate Width Guide Knob Media Assembly Media Path Media Damper 6. Thread the media under the media damper, through the media sensor assembly, and then between the platen (rubber drive roller) and the printhead.
  • Page 29 Chapter Setting Up The Printer Inside Media Media Edge Guide (left edge) Media Sensor Assembly 9. Check the horizontal position of the media sensor assembly (see “Positioning The Media Sensors” on page 44). 10. Align the left (inside) edge of the media with the inside media edge guide. NOTE: If you have the standard peel option, batch label rewinder (with or without the optional 3 inch core adapters), or peel-liner rewinder, see “Using The Standard Peel Without Liner Rewinder”...
  • Page 30 Loading Roll Media Pivoting Deck Deck Lock Lever 11. Rotate the deck lock lever fully clockwise to close the pivoting deck. This locks the pivoting deck and printhead into print position. IMPORTANT Ensure the printhead is down and locked before attempting to advance media or print.
  • Page 31: Loading Fanfold Media

    Chapter Setting Up The Printer Loading Fanfold Media Media Cover Fanfold Media Media Hanger Guide Media Hanger Bottom Panel Opening Deck Lock Lever Pivoting Deck Media Damper 1. Open the media cover. 2. Slide the media hanger guide outward to the end of the media hanger. 3.
  • Page 32 Loading Fanfold Media Media Sensor Handle Locking Knob Media Damper Media Width Guide Media Sensor Assembly Platen 7. Thread the media under the media damper, through the media sensor assembly, and then between the platen (rubber drive roller) and the printhead.
  • Page 33 Chapter Setting Up The Printer Inside Media Edge Guide Media (left edge) 11. Align the left (inside) edge of the media with the inside media edge guide.
  • Page 34 Loading Fanfold Media Pivoting Deck Deck Lock Lever 12. Close the pivoting deck by rotating the deck lock lever fully clockwise. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINT HEAD UP Close Print Head”...
  • Page 35: Operating Modes

    Chapter Operating Modes For direct thermal operation (no ribbon required) or thermal transfer operation (ribbon required): • If you have not run an Auto Calibrate, do so now. See “Running Auto Calibrate” on page 47. • If you have already run an Auto Calibrate, complete the following steps: a.
  • Page 36: Controls And Indicators

    The default power-on state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates ONLINE, the printer model (SL4M/T4M), the printhead installed (203 or 305 dpi), the communication interface, and the emulation selected.
  • Page 37: Control Panel

    Chapter Controls And Indicators Control Panel The control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). LCD (Liquid Crystal Display) Online Indicator Fault Indicator Pause Key Feed Key Up Key Enter Key Menu Key Cancel Key...
  • Page 38: Enter Key

    Control Panel Feed Key The Feed Key advances the media one label length in Online and Offline Mode. If there is data in the printer, the printer will print the data before ejecting the label. This key is inactive in all other modes. Menu Key In Online, Offline, or Fault modes, the Menu key causes the printer to enter the Menu mode and the top level menu icons to display.
  • Page 39 Chapter Controls And Indicators Up Key In Menu mode (at the icon menu level), this key will move to the next row of icons. If on the bottom row it will move up the top row of icons. If at the top of the menu tree, pressing the Up key will go to the bottom of the menu tree.
  • Page 40 Control Panel Left Key In Offline mode, this key adjusts the display brightness of the LCD. In Menu mode (at the icon menu level), this key will advance from one menu icon to the previous menu icon. If at the beginning of one row of icons it will move to the end of the other row of icons.
  • Page 41: Media Handling Modes

    Chapter Media Handling Modes Media Handling Modes Before you load media, you must decide which media handling mode to use: • Tear-Off Strip (factory default). Printer prints on the media and sends it out the front until the print buffer is empty, then positions the last label over the tear bar for removal.
  • Page 42: Printhead Pressure Adjustment

    Media Thickness Adjustment Printhead Pressure Adjustment Media Thickness Adjustment Indicator Window Printhead Pressure Switch (blue) Metal Tab Printhead Balance Adjustment Dial This procedure adjusts the printhead pressure to accomodate media of different thicknesses. This will minimize printhead wear and optimize print quality.
  • Page 43: Media Width Adjustment

    Chapter Printhead Pressure Adjustment Media Width Adjustment Indicator Window Printhead Balance Adjustment Dial Media width adjustment allows you to vary printhead pressure along the platen from one end to the other. If the printhead pressure is out of balance, the printed image will be darker on one side of the label than the other and the media will travel in the direction with the least resistance.
  • Page 44: Printhead Alignment

    Printhead Alignment Printhead Alignment Align the printhead under the following conditions: to improve the print quality when running difficult media with major differences in thickness, when adjusting for media thickness (with the printhead pressure switch) did not yield adequate print quality, or when you replace the printhead. The printhead must be parallel with the platen for consistent image printing across the label.
  • Page 45: Positioning The Media Sensors

    Chapter Positioning The Media Sensors 3. Remove the printhead alignment tool (yellow screwdriver) from the tool clip. 4. Use the printhead alignment tool to turn the printhead alignment dial. Turn the printhead alignment dial UP for THICKER stocks and DOWN for THINNER stocks.
  • Page 46 Mark Sensor Indicator Gap Sensor Indicator (both sides) Media Sensor (both sides) Assembly Media Sensor Handle Media Sensing Media with Horizontal Black Marks or Inboard Notches 1. Use the media sensor handle to horizontally position the media sensor assembly so that the sensor indicators (embossed on both sides) are aligned with the reference marks on the media.
  • Page 47: Sensing Different Media Types

    Chapter Positioning The Media Sensors Sensing Media with Gapped Liner 1. Use the media sensor handle to horizontally position the media sensor assembly so that the sensor indicators (embossed on both sides) are aligned with the reference marks on the media. 2.
  • Page 48: Running Auto Calibrate

    Running Auto Calibrate You can initiate Run Auto-Cal (Auto Calibrate) via the the SENSOR SETUP menu. NOTE: Verify that the Gap/Mark Sensor option (Gap, Mark, or Disable) matches the installed media. See “Sensing Different Media Types” on page 46. Check that the media sensors are horizontally positioned to permit sensing of the label length indicators.
  • Page 49: Running Media Profile

    Chapter Running Media Profile NOTE: The amount of media sampled during Auto Calibrate is based on the length of a label and transitions detected, without error, between a label and its label length indicators. 8. Press the (Pause) key until OFFLINE displays. 9.
  • Page 50 ↵ 4. Press to enter the SENSOR SETUP menu. ↵ 5. Press the Down key until Run Profile displays and then press ↵ (The printer will continue to print the profile until you press The printer will advance media and continue to print a dynamic profile image depicting the relationship of the label and any label length indicators detected.
  • Page 51: Running Manual Calibrate

    Chapter Running Manual Calibrate Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’ ability to sense label length indicators on the installed media. You must first enable Admin User in the PRINTER SETUP menu before accessing or initializing Run Manual Cal (manual calibrate) in the SENSOR SETUP menu.
  • Page 52 12. During the last step of Run Manual Cal, the printer advances the media and attempts to detect the label length indicators and stop at the Top-of-Form position. The Sensed Distance value will then display for one second. The calibrate is successful when the Sensed Distance value correctly matches that of the installed media.
  • Page 53 Chapter...
  • Page 54: Standard Interfaces

    Standard Interfaces Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time.
  • Page 55: Parallel Interface

    Chapter Parallel Interface Parallel Interface Centronics Table 4. Centronics Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal DATA LINE 1 ACKNOWLEDGE CHASSIS GROUND Return Return DATA LINE 2 ONLINE GROUND Return Return DATA LINE 3 FAULT Spares Return Return...
  • Page 56: Centronics Interface Signals

    Centronics Centronics Interface Signals Table 5. Centronics Parallel Interface Signals Signals Purpose Data Lines 1 through 8 Provide eight standard or inverted levels from the host that specify character data, plot data, or a control code. Data Line 8 allows access to the extended ASCII character set.
  • Page 57: Ieee 1284

    Chapter Parallel Interface IEEE 1284 The IEEE 1284 supports three operating modes, which are determined by negotiation between the printer and the host. Compatibility Mode This mode provides compatibility with Centronics-like host I/O (see Table 4). Data is transferred from the host to the printer in 8-bit bytes over the data lines.
  • Page 58 IEEE 1284 IEEE 1284 Interface Signals Table 6 lists each of the signals associated with the corresponding pins on the IEEE 1284 interface. Descriptions of the signals follow. Table 6. IEEE 1284 Signals Type of Mode Source of Data Compatible Nibble Byte Host...
  • Page 59 Chapter Parallel Interface Table 6. IEEE 1284 Signals (continued) Type of Mode Source of Data Compatible Nibble Byte Signal Ground (Data 8) Signal Ground (PError, Select, nAck) Signal Ground (Busy, nFault) Signal Ground (nAutoFd, nSelectIn, nInit) Host nInit Printer NFault nDataAvail aDataAvail Not Defined...
  • Page 60: Serial Interface

    RS-232 Serial Interface RS-232 nData Available / nPeripheral Request. Driven by the printer. Indicates the printer has encountered an error. (Data bits 1 and 5 in Nibble Mode.) 1284 Active / nAStrobe. Driven by the host. A peripheral device is selected. Host Logic High.
  • Page 61 Chapter Serial Interface Data Carrier Detect (DCD). Status signal to the printer. The ON condition is required for the printer to receive data. Data Terminal Ready (DTR). Control signal from the printer. Subject to configuration.
  • Page 62: Configuring The Printer

    Configuring The Printer Overview This chapter provides information about: • Setting, saving, modifying, and printing configurations • Configuration menus Setting Printer Configuration Parameters Configuration parameters are set from the control panel or are retrieved from the printer’s memory. The parameters define how the printer will respond to command and interface signals from the host computer.
  • Page 63 Chapter Overview NOTE: In menus with numeric ranges of more than 50 numbers, hold down the right or left key for more than 2 seconds to move through the range in increments of 5. To move in increments of 1 again, release your hold on the right or left key.
  • Page 64: Selecting A Menu Option

    Selecting A Menu Option Selecting A Menu Option ↵ To select an option, you need to press the key. By default, however, the ↵ key is “locked” when the printer is turned on to prevent accidental changes to the configuration menu. If you press the ↵ key when the key is locked, the ↵...
  • Page 65: Changing Printer Settings

    Chapter Hidden Menus Changing Printer Settings You can change (or “configure”) printer settings, such as print speed or emulations, through the control panel as follows: 1. Press the key to enter the Menu configuration. MEDIA SETUP is selected. ↵ 2. Press the key to enter the MEDIA SETUP menu.
  • Page 66: Menu Overview

    8. If there are more submenu values or options you want to change, use the ↵ ,Up, Down, Left, and Right keys to access the value and the key to select it. At any time, you may press the key to return to the Main menu.
  • Page 67: Main Menu

    Chapter Main Menu Main Menu MEDIA SENSOR PRINTER EMULATION SETUP SETUP SETUP (page 68) (page 83) (page 105) (page 90) Print Intensity Gap/Mark Sensor Select PAA: Status Print Speed Run Auto-Cal Emulation Setup Power Saver Time Print Mode Run Profile xxx Diagnostics Pwr Save Control Media Handling...
  • Page 68 INTERFACES RFID CONFIGURATION DIAGNOSTICS (page 116) (page 139) (page 142) Host Interface Save Config. Printer Tests Refer to the RFID ETHERNET PORT Load Config. Test Count Labeling Reference ETHERNET SETTING Print Config. Software Build Manual. WLAN SETTING Delete Config. Feature File Parallel Port Power-Up Config.
  • Page 69: Media Setup Menu

    Chapter MEDIA SETUP Menu MEDIA SETUP Menu MEDIA SETUP (from page 66) Print Intensity Print Speed Print Mode Media Tear Off Handling Adjust Continuous 4 ips* Transfer* Tear-Off Strip* Standard* 0.00* -15 to 15 1 ips to 10 ips Direct Peel-Off Tear-Off -1.00 to 0.20...
  • Page 70: Print Intensity

    MEDIA SETUP Submenus MEDIA SETUP Submenus Print Intensity This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality.
  • Page 71 Chapter MEDIA SETUP Menu • Cut. When the optional media cutter is installed, it automatically cuts media after each label is printed or after a specified number of labels have been printed when a software cut command has been issued. It cuts continuous roll paper, labels, or tag stock.
  • Page 72: Label Length

    MEDIA SETUP Submenus Tear Off Adjust This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Peel-Off, or Cut media handling option is enabled. The allowable range is -1.00 inches to + 0.2 inches, in .01 inch increments.
  • Page 73: Label Width

    Chapter MEDIA SETUP Menu When the Logical Label Length is greater than the Physical Label Length and Clip Page = Disable, the printer will continue to print the image onto the next physical label and ignore the gap or mark based on the label length value set in the MEDIA SETUP menu.
  • Page 74 MEDIA SETUP Submenus Orientation This menu item selects the image orientation to be used when printing the label. • Portrait. Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the leading edge of the media.
  • Page 75 Chapter MEDIA SETUP Menu • Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following illustration is an example, with the operator viewing the front of the printer.
  • Page 76 MEDIA SETUP Submenus Auto Map Select This option specifies the maximum print width to be used by the application. ® The IGP/Auto Label Mapping feature allows backward compatibility of programs written for P5000 line-matrix printers using the Printronix PGL graphics language. It allows the printer to print two-up (or other multi-up) labels.
  • Page 77 Chapter MEDIA SETUP Menu Example 2: Uneven Number Case Problem: A file has been constructed with three horizontally adjacent 2” labels. The user now desires to use this file with a printer that has a 4” physical width. Solution #1: The user sets Auto Label Width to 4” (the width of two labels), configures the Num Auto Labels to 2, and enables the Auto Label Mapping feature.
  • Page 78: Auto Label Width

    MEDIA SETUP Submenus Example 3: Past Maximum File Width Problem: A file has been constructed with three horizontally adjacent 4” labels. The user now desires to use this file with a printer that has a 8” physical width. The user should have used a solution similar to one of the solutions in the section above, but the user erroneously enters an Auto Label Width of 12”...
  • Page 79: Print Direction

    Chapter MEDIA SETUP Menu Num Auto Labels The desired number of labels to be printed vertically adjacent on the form. The value is selectable with a range of 1 through 40 labels. The factory default is 2. Slew Speed Ctrl The speed at which the printer moves media without actually printing on it.
  • Page 80 MEDIA SETUP Submenus Table 9. Foot First Print Direction Orientation Option Result in Active ZGL Emulation Option Foot First Portrait Portrait Foot First Landscape Inv. Landscape Foot First Inv. Portrait Inv. Portrait Foot First Inv. Landscape Landscape The factory default is Head First when PGL is enabled. The factory default is Foot First when ZGL is enabled.
  • Page 81 Chapter MEDIA SETUP Menu • Disable. When the user-selected page length (logical length) is greater than the physical page length dictated by the gap, notch, hole, or black mark on media, the printer continues to print the remaining excess data onto the next physical page.
  • Page 82: Ribbon Low

    MEDIA SETUP Submenus Ribbon Low When enabled, and the ribbon remaining on the supply spindle is less than 1/8 full, the Attention indicator will flash, and "Ribbon Low" displays on the last line of the LCD. A Ribbon Low warning will not prevent printing. The options are Disable (factory default) and Enable.
  • Page 83 Chapter MEDIA SETUP Menu Ticket Save Mode This option determines the action of the media for Continuous (std), Tear-Off, Tear-Off Strip and Cut Media Handling Modes after the printer is first powered up or after the printhead has been opened and then closed. When enabled, this option eliminates wasting label(s) or ticket stock when the printer advances media to search for the next TOF position.
  • Page 84: Sensor Setup Menu

    SENSOR SETUP Menu SENSOR SETUP (from page 66) Gap/Mark Run Auto-Cal Run Profile Sensed Gap/Mark Sensor Distance Thresh Gap* 0.00 inches* 000 to 255 Disable 0.01 inches to xx inches Mark Paper Out Run Manual Pwr Up Head Online Thresh Action Auto-Cal Auto-Cal...
  • Page 85: Sensor Setup Submenus

    Chapter SENSOR SETUP Menu SENSOR SETUP Submenus Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of-Form position on media with label length indicators (gaps, notches, holes, or black marks). • Gap (factory default). Select when using media with a liner space between die-cut labels or when using tag stock with holes as label length indicators on white background media.
  • Page 86: Sensed Distance

    SENSOR SETUP Submenus Run Profile This feature provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap/Mark Threshold. The profile printout assists you in setting the thresholds for difficult media. This includes preprinted labels, and labels with poor gap/media dynamic range. When selected, the printer will advance media and print the media profile along the length of each label.
  • Page 87 Chapter SENSOR SETUP Menu Run Manual Cal Run Manual Cal is another method of improving the printer’s media sensing and is only used when Auto Calibrate has failed or the Gap/Mark Threshold or Paper Out Threshold values derived from Auto Calibrate do not improve the media sensors’...
  • Page 88 SENSOR SETUP Submenus Head Auto-Cal This option selects whether the printer does a media calibration after a Printhead Open fault. • Enable (factory default). Performs media calibration each time the Printhead Open fault condition is cleared. • Disable. No media calibration after Printhead Open fault. NOTE: A calibration will not be done if there is print data pending (data in buffer) when the head open fault is cleared, and Head Auto-Cal is enabled.
  • Page 89: Gap Length

    Chapter SENSOR SETUP Menu • Enable. When the leading edge of a gap is detected, the printer ignores the first 90% of the gap length value specified in the Gap Length menu option. The result is that cross perforations or unusual media discrepancies within the gap are filtered out, allowing the printer to reliably detect the actual leading edge of the next label and use it as the TOF position.
  • Page 90 SENSOR SETUP Submenus Use Label Length Determines whether or not the Label Length value set in the MEDIA SETUP menu is used during Run Auto-Cal. • Disable (factory default). Run Auto-Cal relies exclusively in its ability to detect varying transitions between labels and gaps, notches, holes, or black marks while advancing media during the calibrate process to determine Sensed Distance.
  • Page 91: Emulation Menu

    Chapter EMULATION MENU Mark TOF Detect Allows the user to select which edge of the black line is used for TOF (Top Of Form). The leading edge refers to the first edge seen by the media sensor as the media feeds out of the printer or the start of the black line. •...
  • Page 92 Overview Alphanumeric data can appear as prepositioned “fixed” information (entered when the form is created), be overlayed onto the form (positioned in a specific location after the form is created), or may be dynamically merged with the form. Selectable Bar Codes provide you with the appropriate bar code for your application using standard wide-to-narrow ratios.
  • Page 93 Chapter EMULATION MENU EMULATION (from page 66) Select Emulation Diagnostics Setup PGL* STGL Setup Setup Setup See page 93 or Refer to the ZGL Refer to the TGL refer to the PGL Programmer’s Programmer’s Diagnostics Diagnostics Programmer’s Reference Manual Reference Manual Reference Disable* Manual...
  • Page 94: Pgl Setup

    Overview PGL Setup SETUP (from page 90) Character Standard Select LPI Define CR Define LF Group Sets Code Code See page 95 0) ASCII* 9) Spanish CR = CR* LF = LF* 1) German 10) Italian 1 to 1000 CR = CR + LF LF = CR + LF 2) Swedish 11) Turkish...
  • Page 95 Chapter EMULATION MENU PGL SETUP (continued from page 93) I-2/5 User-Def Lead Trunc Descenders Selection Compatbl. Ratio PDF Dist Dyn Data Always* Leading Zero* Disable* Enable* 0.10 Inches* Disable* Never Trailing Space Enable Disable 0.01 inches to Enable Only With PDF X2 DPD 0.10 inches Modulo 7 CD...
  • Page 96 Overview Character Group (from page 93) Standard Arabic Sets Cyrillic Sets European Greek Sets Sets* Sets 0) ASCII* ASMO 449* Code Page 866* Latin 2 8859-2* DEC 256 Greek* 1) German ASMO 449+ Cyrillic CP 437 Code Page 852 ELOT 928 Greek 2) Swedish ASMO 708 Cyrillic 113...
  • Page 97: Emulation Submenus

    Chapter EMULATION MENU EMULATION Submenus Select This function allows you to activate any resident emulation listed in the menu. The factory default is PGL. There are two methods for selecting the desired emulation: • Select the emulation under the Select menu option and save it as Power-up Config.
  • Page 98 EMULATION Submenus PGL Setup Submenus NOTE: The submenu descriptions do not include ZGL, TGL, IGL, STGL, DGL, MGL, and IEGL emulations. Character Group and Character Sets This menu item selects the character set used by the printer. See page 95 for the available character sets.
  • Page 99 Chapter EMULATION MENU Auto Uppercase This parameter enables the printer to print text in all uppercase when using the ALPHA command. • Disable (factory default). The printer will print text in upper and lowercase. • Enable. The printer will print text in uppercase only. Slash 0 This parameter allows you to print the numeral “0”...
  • Page 100 EMULATION Submenus Var Form Adjust This specifies an amount (in tenths of inches) to add to the length of variable- length forms. Variable-length forms use a semicolon at the end of the CREATE command: ~CREATE;<FORMNAME>;0. Var Form Type • Add Nothing (factory default). When selected, no action is taken. •...
  • Page 101 Chapter EMULATION MENU Power on IGP/PGL You can set the PGL feature so that it is enabled or disabled when the printer is powered on. • Enable (factory default). IPG/PGL is enabled when the printer is powered on. (The PGL feature is initialized in Normal mode). •...
  • Page 102 EMULATION Submenus Select Char This parameter selects which character to discard when Ignore Mode is enabled. • 0 (the default) • 0 - 255. Any character from 0 to 255 in decimal. Do FF at TOF Determines whether the printer, with media already set at the TOF (Top-of- Form) position, will advance media to the next TOF position upon receipt of an FF command.
  • Page 103 Chapter EMULATION MENU PGL Normal This option determines whether PGL passes the text data in Normal mode or whether PGL will print the data text itself. • LP+ Menu (factory default). PGL will pass the text data to the menu only in default setting state.
  • Page 104 EMULATION Submenus User-Def Ratio This option allows you to ignore the user-defined barcode ratio and replace it with the default ratio (X1). • Enable (factory default). Allows the user-defined barcode ratio. • Disable. The user-defined barcode ratio will be replaced with the default ratio (X1).
  • Page 105 Chapter EMULATION MENU Preparser Allows users to send the Preparser command to the printer through any port. • Disable (factory default). Does not use the Preparser command. • Enable. Sends the Preparser command Storage Select Allows the user to map the parameter DISK to either EMC (Expanded Memory Cartridge) or PC Flash (PC Board Flash).
  • Page 106: Printer Setup Menu

    PRINTER SETUP Menu PRINTER SETUP (from page 66) Power Saver Pwr Save Display Alarm Power-up PAA: Status Language Time Control State 15 minutes* Enable* English* Online* Disable* 30 minutes Disable German Cont. Beep Offline Enable 45 minutes French 60 minutes Italian 240 minutes Spanish...
  • Page 107 Chapter PRINTER SETUP Menu PRINTER SETUP (continued from page 105) EMC FFS Optimize& Print Auto Locking Set Lock Key Reboot File List Overwrite Files* Disable* Enable* Enable Disable View EMC Files Delete Files Flash Avail. Max Font Max Cache Max Cached Standard Bold Extra Bold...
  • Page 108: Display Language

    PRINTER SETUP Submenus PRINTER SETUP Submenus PAA: Status See “Printronix Application Adapter” in the PrintNet Enterprise Suite User’s Manual. • Disable (factory default). The printer disables the use of PAA functionality. • Enable. The printer enables the use of PAA functionality. Power Saver Time The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode.
  • Page 109: Cancel Key

    Chapter PRINTER SETUP Menu Ptx Setup Parse • Enable (factory default). Will parse and execute the PTX SETUP commands. • Ignore. Will parse the PTX SETUP commands but not act on them. • Disable. Will not parse the PTX SETUP commands so they will print out as text.
  • Page 110 PRINTER SETUP Submenus Compatibility This parameter allows you to make SL4M/T4M series thermal printers compatible with other printers. When trying to preserve compatibility with respect to barcodes, you may not always be able to make them equal in size. This is due to the various dot-per- inch differences between printer types.
  • Page 111 Chapter PRINTER SETUP Menu Del Set from RAM This option deletes the downloaded overlay set(s) from RAM. Ld Set at PwrUp This option loads the downloaded overlay set from flash memory to RAM at Power Up. The options are Disable (factory default) and Enable. Main FFS •...
  • Page 112: Auto Locking

    PRINTER SETUP Submenus Optimize&Reboot Reclaims flash space from deleted flash files. After pressing ↵ wait for the printer to reboot. NOTE: The Optimize feature will optimize both the Main and Extended Flash file system (if present) and remove any deleted file names indicated by “?Filename”.
  • Page 113: Max Cache Memory

    Chapter PRINTER SETUP Menu Max Font Buffer The maximum amount of DRAM allocated for downloading fonts (TrueType, Scalable, or Bitmap). DRAM allocation will not take effect unless you save it in a configuration and the printer is powered up with that configuration. The range is 100 to 1800 Kbytes, and the factory default is 100 Kbytes.
  • Page 114: Standard Chars

    PRINTER SETUP Submenus For example, with a print head that prints at 203 dpi you would use the following formula: 203 x 203 x 1 x 1 = 5,151 Therefore, select a value that is equal to or greater than 5,151. The closest available value is 6 KBytes.
  • Page 115: Batch Counter

    Chapter PRINTER SETUP Menu Tall Characters Increases the point height of resident Intellifont characters. • Disable (factory default). Standard resident font character point height is maintained. • Enable. Increases the point height of resident Intellifont characters approximately 10%. Batch Counter Displays the number of pages remaining in a print job.
  • Page 116 Bot Line Display • Ribbon Life (factory default). The last line of the display shows the ribbon life. When the printer is online and after a few labels have been fed, "Ribbon Life" and 1 to 4 asterisks will display on the last line of the LCD indicating the approximate amount of ribbon remaining on the supply spindle, based on a standard 450m ribbon.
  • Page 117: Interfaces Menu

    Chapter INTERFACES Menu INTERFACES Menu INTERFACES (from page 67) Host ETHERNET ETHERNET WLAN Interface PORT SETTING SETTING Auto Switching* Timeout* IP Address Internat. Mode IP Address Centronics 10 sec* Subnet Mask Disable* Subnet Mask Serial 1-60 sec Gateway Address Enable Gateway Address IEEE 1284 Switch Out On...
  • Page 118 INTERFACES (con’d from page 116) Parallel Centronics IEEE 1284 Serial Printer Mgmt 1, 4 Port Port Port Port Type Data Bit 8 Prime Signal Buffer Size in K See page 118 See page 119 IEEE 1284* Enable* Disable* Disable Disable Enable 1 - 16 Centronics...
  • Page 119 Chapter INTERFACES Menu Serial Port (from page 117) Baud Word Stop Bits Parity Data Buffer Size Rate Length Protocol in K 9600 BAUD* None* XON/XOFF* 600 BAUD to ETX/ACK 1 - 16 115200 BAUD Even ACK/NAK Mark Series1 1Char Sense Series1 2 Char Trickle Timeout...
  • Page 120 Printer Mgmt (from page 117) PNE Port Mgmt Select Port Baud Rate Word Stop Bits Protocol Length Disable* PXML* Debug* 9600 BAUD* Serial Host 2400 BAUD TO Ethernet 115200 BAUD Parity Modem Modem NUM Modem Dial PNE Port Status Method Number None* Disable*...
  • Page 121: Host Interface

    Chapter INTERFACES Menu INTERFACES Submenus Host Interface This option allows you to send print jobs through any interface with autoswitching selected as host interface. It also allows a particular interface from the menu to be selected. The options are Auto Switching (factory default), Centronics, Serial, IEEE 1284, and Ethernet.
  • Page 122 INTERFACES Submenus • Subnet Mask. This item allows you to set the Subnet Mask for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the Subnet Mask is assigned by Bootp, Arp or DHCP, it is dynamic and read-only.
  • Page 123 Chapter INTERFACES Menu • BootP You can enable or disable the BootP protocol using this option, but consult your administration for the appropriate setting. The options are Enable (factory default) and Disable. NOTE: When changing the BootP option, the printer resets the NIC when the printer is placed online.
  • Page 124 INTERFACES Submenus • Offline Process • Disable (factory default). When set to disable, the printer does not process parallel/network data while offline. • Enable. When set to enable, the printer continues to process (but not print) the current network/parallel job while the printer is offline until the printer's buffer is full.
  • Page 125 Chapter INTERFACES Menu • Gateway Address. This item allows you to set the Gateway Address for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the Gateway Address is assigned by Bootp, ARP or DHCP, it is dynamic and read-only.
  • Page 126 INTERFACES Submenus • SSID Name. A 1-32 character, case-sensitive string that identifies the Extended Service Set Identification (ESS_ID) network the unit is part of. (ESS_ID is also called NET_ID.) These characters can be alphanumeric, symbols, or spaces. The SSID name and alphanumeric characters are divided into three parts in the control panel menu as “SSID Name (01-15)”, “SSID Name (16-30)”...
  • Page 127 Chapter INTERFACES Menu • EAP Username • EAP Username (01-15). The first 15 characters of the EAP user name (maximum number of characters is 32). • EAP Username (16-30). Characters 16 to 30 of the EAP user name (maximum number of characters is 32). •...
  • Page 128: Parallel Port

    INTERFACES Submenus NOTE: None of the WEP Key Configuration menus display on the configuration printout. • Reset WEP Keys. Allows you to reset all four WEP keys (WEP Key 1 through WEP Key 4) at one time. • WPA Mode. Selects the WPA wireless security mode. •...
  • Page 129 Chapter INTERFACES Menu • PI Ignored. The PI (Paper Instruction) signal is used to control vertical paper motion. • Enable (factory default). Ignores the PI signal and treats the data as characters or control codes. • Disable. Causes the printer to interpret the eight data lines as VFU commands when the PI signal is true.
  • Page 130 INTERFACES Submenus • Prime Signal • Disable (factory default). The parallel port will not perform a warm start (reboot) if the host asserts the Prime Signal. • Enable. The parallel port will perform a warm start (reboot) if the host asserts the Prime Signal.
  • Page 131 Chapter INTERFACES Menu Conversely, when data bit 8 is disabled and the PI signal is used, data bit 8 of the data is reserved for use as the PI function, and you cannot access characters in the hex 80-FF range. Therefore, to access characters in the hex 80-FF range, data bit 8 must be enabled.
  • Page 132: Usb Port

    INTERFACES Submenus IEEE 1284 • Prime Signal • Disable (factory default). A prime signal from the host is ignored. • Enable. A prime signal from the host resets the printer. • TOF Action • Reset (factory default). If the printer is reset by a prime signal the printer first moves to the next TOF.
  • Page 133 Chapter INTERFACES Menu • Parity. The options are Odd, Even, Mark, Sense, or None (factory default). The setting must match the corresponding parity setting in the host computer. • Data Protocol. You can select one of the following serial interface protocols to meet the host interface requirements.
  • Page 134 INTERFACES Submenus The response characters are described below. Printer State Response Online and Buffer Empty Online and Buffer Full Offline and Buffer Empty Offline and Buffer Full • Series1 2 Char. This protocol behaves exactly the same as the Series 1 Char except there is a two-character response to the host. The response characters are described in the following table: Printer State Response...
  • Page 135 Chapter INTERFACES Menu • Timeout. This is the value used by the printer to time out from the current port and check the other selected Port Types for data to print. When the printer has not received data from the host after a certain period of time, it needs to time out in order to service the other ports.
  • Page 136 INTERFACES Submenus • One Char Enquiry. The One Char Enquiry mode uses the Poll Character to detect a request from the host and sends a response back to the host. This option also allows you to turn on and off this feature. Table 10.
  • Page 137: Printer Mgmt

    Chapter INTERFACES Menu Table 12. ENQ Status Byte Printer Status Set when the label has printed. Set when the label is presented. Set while the printer is online. Always set. Set printing in the batch mode. Set during a Ribbon fault. Set during a Paper Out fault.
  • Page 138 INTERFACES Submenus • Select Port • Debug (factory default). If the PNE Port is set to Serial then the PNE will communicate through the Debug Serial Port. • Host. If the PNE Port is set to Serial then the PNE will communicate through the Host Serial Port.
  • Page 139 Chapter INTERFACES Menu • Dial Method • Tone (factory default). Sets the modem to use the tone dialing method. • Pulse. Sets the modem to use the pulse dialing method. • PNE Port Number. This menu selects the port number the printer expects the PNE to connect through.
  • Page 140: Configuration Menu

    CONFIGURATION MENU CONFIGURATION (from page 67) Save Load Print Delete Power-Up Protect Config. Config. Config Config. Config. Configs. Cfg 1* Factory* Current* Cfg All* Factory* Disable* Cfg 1 to Cfg 8 1 to 8 Factory 1 to 8 Enable Power-Up 1 to 8 1 to 8 Name...
  • Page 141: Print Config

    Chapter CONFIGURATION MENU CONFIGURATION Submenus Save Config This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer.
  • Page 142: Auto Save

    CONFIGURATION Submenus Name Config 1 to Name Config 8 You may specify a 15-character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config., Save Config., Print Config., Delete Config., and Power-Up Config. menus.
  • Page 143: Diagnostics Menu

    Chapter DIAGNOSTICS Menu DIAGNOSTICS Menu DIAGNOSTICS (from page 67) Printer Test Software Feature Hex Dump Print Tests Count Build File Mode Error Log Checkerboard* 5 Pages* XXXXXX XXXXXX- XXX Disable* Grey 10 Pages Enable Grid Continuous Current Config 1 Page 2 Pages Left Test Right Test...
  • Page 144: Diagnostics Submenus

    DIAGNOSTICS Submenus DIAGNOSTICS Submenus Printer Tests The printer tests below allow you to check for proper printer operation and print quality: • Checkerboard (factory default). This pattern helps identify marginal printhead elements, quality of edge sharpness, and uneven print quality. •...
  • Page 145: Hex Dump Mode

    Chapter DIAGNOSTICS Menu Feature File Displays the part number only when a feature file has been installed. Hex Dump Mode • Disable (factory default). • Enable. The printer prints out data sent from the host in hexadecimal format. Print Error Log Prints the current log of errors.
  • Page 146: Head Voltage

    Reset Head Data Resets all printhead statistics values (Head Prt Dist and Head On Time) to zero. Head Resolution Displays the printhead resolution installed in dots per inch (203 dpi or 305 dpi). Head Voltage Displays the applied printhead voltage. Saving A Configuration You can save up to eight different configurations to meet eight unique print job requirements.
  • Page 147: Auto Save Configuration

    Chapter Auto Save Configuration 6. When the desired number displays, press the ↵ key to select it. The following message displays briefly: Saving Configuration When processing is completed, the display shows: Save Config. NOTE: If the configuration number has been previously saved and Protect Config.
  • Page 148 has been saved in that configuration number. The first empty configuration found is used as the open configuration. The Auto Save Configuration cannot save a configuration to the Factory Configuration. If the active configuration is the Factory Configuration then the Auto Save Configuration function must find an open configuration into which to save the active configuration.
  • Page 149: Specifying A Power-Up Configuration

    Chapter Specifying A Power-Up Configuration Specifying A Power-Up Configuration You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration: 1. Press the key to enter the menu configuration. 2. Press the Right key until the following displays: PRINTER SETUP 3.
  • Page 150: Modifying A Saved Configuration

    NOTE: If the configuration number has not been saved previously, the following error message displays: CONFIG. DOES NOT EXIST/Save First If this error message displays, see “Saving A Configuration” on page 145. Once you have saved a configuration, repeat the steps in this procedure.
  • Page 151: Printing A Configuration

    Chapter Printing A Configuration 4. Before saving the modified configuration, you must delete the original configuration if the Protect Config. option is enabled. a. Press the Up or Down keys until the following message displays: Delete Config. b. Press the Left or Right keys to cycle through the options (1-8). When the desired number displays, press the ↵...
  • Page 152: Loading A Saved Configuration

    5. Press the Left or Right keys to cycle through the following printout options: Current* Factory Power-Up 1-8 customized configurations 6. When the desired option displays, press the ↵ key. The printer prints the specified configuration. NOTE: If the configuration you want to print has not been saved, the following message displays momentarily: CONFIG.
  • Page 153 Chapter Loading A Saved Configuration Method 2 To use a different configuration: 1. Press the key to enter the Main menu. 2. Press the Right key until the following message displays: CONFIGURATION 3. Press the ↵ key to enter the CONFIGURATION menu. 4.
  • Page 154: Downloading Software

    Downloading Software Loading Flash Memory Flash memory is contained in a SIMM (single in-line memory module) located on the controller PCBA. Printer control languages (the “emulations”) and printer operating system software are loaded into flash memory at the factory, but there are occasions when you may have to load this software: •...
  • Page 155: Downloading Software With The Firmware Download Utility

    Chapter Downloading Software With The Firmware Download Utility Downloading Software With The Firmware Download Utility The Firmware Download Utility (FDU) allows you to load program files into the printer with an easy to use graphical interface. The FDU is a utility program included on the CD that comes with the printer.
  • Page 156: Downloading Software Through The Parallel Port

    13. Double-click the FDU.jar file (for command line prompt users, type java -jar fdu.jar<Enter>). It will launch in its own window. Use the FDU to enter the emulation part number, to select the I/O connection and its corresponding settings, and to initiate the download. IMPORTANT Do not interrupt the downloading process once it has started.
  • Page 157: Downloading Software Through The Nic

    Chapter Downloading Software Through The NIC 14. Enter the following command: filename.exe -pb<Enter> where filename.exe is the file name you noted in step 10. This command takes the file on the hard drive and copies it as a binary file into the flash memory on the printer controller board.
  • Page 158 11. At the command prompt type: C:<Enter> cd \download<Enter> 12. Enter the following command: filename.exe -n xxx.xxx.xxx.xxx<Enter> where filename.exe is the file name you noted in step 8 and xxx.xxx.xxx.xxx is the IP address of the printer. This command takes the file on the hard drive and copies it as a binary file into the flash memory on the printer controller board.
  • Page 159: Downloading Software Through The Nic Using Ftp

    Chapter Downloading Software Through The NIC Using FTP Downloading Software Through The NIC Using FTP IMPORTANT To load software through the NIC, you need the IP Address of the printer and the flash memory must contain basic printer code. If the flash memory was replaced, or if a download was interrupted (e.g., by a power outage), you must load software through the parallel port.
  • Page 160 16. Once logged in, type the following sequence at the command prompt to download the filename.prg file to the printer: cd dest<Enter> cd d1prn<Enter> bin<Enter> put filename.prg<Enter> where filename.prg is the file name you noted in step 8. IMPORTANT Do not interrupt the downloading process once it has started. Interrupting a download will leave the flash memory on the controller PCBA and NIC incompletely loaded, and the printer may not boot up.
  • Page 161: Downloading Software Through The Usb Port

    Chapter Downloading Software Through The USB Port Downloading Software Through The USB Port Normally the host communicates with the printer’s USB port with a Windows driver. The Windows driver cannot be used to transfer a program file to the printer. To download software through the USB Port, perform the following steps: 1.
  • Page 162: Downloading Software If Flash Contains Only Boot Or Corrupt Code

    14. After the software successfully loads into flash memory, the printer will reset itself. NOTE: For SL4M printers, the RFID reader firmware will not upgrade using this download method. If the RFID reader needs to be upgraded, repeat the download process using one of the methods described...
  • Page 163: Using Truetype Fonts

    Chapter Using TrueType Fonts Using TrueType Fonts TrueType fonts allow you to customize the look of your forms and labels. You are able to download TrueType fonts purchased from various sources into your printer. The fonts are available for purchase on websites such as www.fonts.com and www.myfonts.com.
  • Page 164: Pgl Emulation (Online)

    PGL Emulation (Online) PGL Emulation (Online) A TrueType font can be loaded by creating a file that appends a PGL command to the font and then sending that file to the printer. Use the PGL FONTLOAD command: ~FONTLOAD;FontName;FontSize;Location where FontName - TrueType font name, e.g. arial.ttf FontSize - TrueType font size, e.g.
  • Page 165 Chapter Downloading TrueType Fonts Header For EMC Flash 1. Start a Command prompt window. 2. Copy cnvt2fls.exe and addttemc.bat from your startup CD to your working directory. 3. In your working directory, include the TrueType font file in .ttf format (e.g., arial.ttf).
  • Page 166 Download Mode 8. Start a command prompt session. (The Start Menu icon is usually labeled Command Prompt or MS-DOS Prompt.) 9. Make note of the file name with the .dwn extension of each file you want to download to the printer. 10.
  • Page 167: Ptx_Setup

    Chapter Downloading TrueType Fonts 13. Press (Pause) key to place the printer online and return the printer to normal operation. Download TrueType Fonts Via The Ethernet Using FTP 1. Put the printer into download mode. See “Download Mode” on page 163. 2.
  • Page 168: Select And Print Downloaded Truetype Fonts

    Labeling Applications Select And Print Downloaded TrueType Fonts After downloading the TrueType font using any of the following methods, you can access the downloaded TrueType font by using the command as described in the PGL Programmer’s Reference Manual. To Print ASCII Characters You can print characters from your font using the currently selected character set.
  • Page 169 Chapter Select And Print Downloaded TrueType Fonts You can also print a configuration printout for memory availability, see “CONFIGURATION MENU” on page 139. For information on EMC, see “Expanded Memory Cartridge (EMC)” on page 222. When all conditions are met, you can access the DBCS TrueType font by using the FONT;NAME command with the UTF-8 command ISET;‘UTF8’...
  • Page 170: Routine Care And Troubleshooting

    Routine Care And Troubleshooting Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain top printing quality, remove these residues by cleaning the printer periodically. WARNING Set the printer power switch to O (Off) prior to performing any cleaning tasks.
  • Page 171: Interior Cleaning

    Chapter Cleaning Interior Cleaning Clean the interior of the printer by removing any dirt, lint, or paper dust. Use a vacuum cleaner, described above, or a brush with soft non-metallic bristles. Cleaning the Printhead, Platen Roller, Media Sensors, And Media Damper NOTE: Even though the printhead, platen roller, media sensors, and media damper are individually listed in these cleaning procedures, debris and adhesive on these components can ultimately travel to the...
  • Page 172: Platen Roller Cleaning

    Cleaning the Printhead, Platen Roller, Media Sensors, And Media Damper NOTE: Even after a thorough cleaning with a Printhead Cleaning Pen or Alcohol Wipe, you may still see printouts with voids or streaks. This may be the result of baked-on ribbon resin that can be hard to remove when normal cleaning cycles are not maintained.
  • Page 173 Chapter Cleaning Printhead Heating Elements (underneath, not shown) Deck Lock Lever Printhead Assembly Media Sensor Assembly Printhead Release Lever Platen Roller Print Element Figure 3. Cleaning the Printhead, Platen Roller, and Media Sensors...
  • Page 174 Cleaning the Printhead, Platen Roller, Media Sensors, And Media Damper Media Damper Cleaning The media damper and its width guides can accumulate parts of labels, adhesive and paper dust residue that can prevent the proper guiding of labels. • Cleaning Agent - Use an isopropyl alcohol wipe or isopropyl alcohol on a clean cloth.
  • Page 175: Printer Tests

    Chapter Printer Tests 13. Test the printer cutting operation by selecting one of the test patterns to print. Select Printer Tests in the DIAGNOSTICS menu (see “DIAGNOSTICS Menu” on page 142). Printer Tests A sequence of automatic tests is performed during printer power-up. If any faults are detected at that time, a fault message will display.
  • Page 176: Data Exchange

    Data Exchange Data Exchange Many things can cause data loss or communications problems. This section suggests some ways to isolate these problems and determine their cause. Handshaking Handshaking is the exchange of signals between two computers (or a computer and a peripheral input or output device) to indicate the status of the data being transferred.
  • Page 177: Controlling Print Quality

    Chapter Troubleshooting Common Situations Controlling Print Quality Four factors have the greatest effect on print quality: • The amount of heat applied by the printhead elements (print intensity) • The speed at which media is moving under the printhead (print speed) •...
  • Page 178: Replacing The Printhead

    Replacing The Printhead 1. Set the printer power switch to O (Off). WARNING Always unplug the printer power cord from the printer or power outlet before doing any installation procedure. Failure to remove power could result in injury to you and damage the equipment. When applicable, you will be instructed to apply power.
  • Page 179 Chapter Replacing The Printhead CAUTION To prevent electrostatic damage to electronic components, ground yourself by touching an unpainted part of the printer frame before handling and installing the printhead. 6. Touch an unpainted part of the printer frame before touching the printhead.
  • Page 180: Restore The Printer To Operation

    Restore The Printer To Operation 1. Inspect the light brown area of the printhead for smudges or fingerprints. If necessary, gently clean the light brown area with a soft, lint-free cloth (or a cotton swab) moistened with isopropyl alcohol. 2. Install the ribbon and media (e.g., paper, label, or tag stock material). 3.
  • Page 181: Solving Other Printer Problems

    Chapter Restore The Printer To Operation Solving Other Printer Problems Table 13. Printer Problems and Solutions Symptom Solution/Explanation Communications Failures. 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by viewing the flashing Online indicator on the control panel.
  • Page 182 Solving Other Printer Problems Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation LCD message display is This message informs the user that the printer has received illuminated and the printer data, but no valid commands were found. This typically occurs appears to be working, but when an incorrect emulation or SFCC was selected.
  • Page 183 Chapter Restore The Printer To Operation Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation POWER FAILURES Printer fails to turn on, the 1. Check that the printer AC power cord is correctly attached display is not backlit. to the printer and to the AC power outlet. 2.
  • Page 184 Solving Other Printer Problems Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation Media and ribbon move, but 1. Print the Checkerboard diagnostic test pattern and check no image prints in Thermal that the image appears on the used portion of ribbon. If the Transfer mode.
  • Page 185 Chapter Restore The Printer To Operation Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation • Start of image is printed 1. Make sure the Label Length value matches the actual an erroneous distance physical length of the label installed and run Auto-Cal from the top-of-form.
  • Page 186 Solving Other Printer Problems Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation Smears or voids in printed 1. Clean the printhead. image. 2. Make sure the printhead temperature (Print Intensity) is not too high. Change the Print Intensity value in the MEDIA SETUP menu.
  • Page 187 Chapter Restore The Printer To Operation Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation PRINTER OPERATION Advances several labels 1. Check that labels are loaded correctly. (See “Loading Roll when Feed key is pressed. Media” on page 25.) 2. Check that the Label Length (in the MEDIA SETUP menu, or sent by the host computer) agrees with the length of the media installed.
  • Page 188 Solving Other Printer Problems Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation Label wraps around the 1. Open the pivoting deck by rotating the blue deck lock lever platen roller. counterclockwise. 2. Remove the front cover thumbscrew and front cover from the printer for better platen access.
  • Page 189: Printer Alarms

    Chapter Restore The Printer To Operation Table 13. Printer Problems and Solutions (continued) Symptom Solution/Explanation RIBBON Printer cuts (melts) through 1. Verify that Print Intensity is set to the proper level in the the transfer ribbon. MEDIA SETUP menu. 2. Verify that Print Mode in the MEDIA SETUP menu is set for Transfer and not Direct Thermal.
  • Page 190 Fault Messages Fault Messages Requiring Field Service Attention If a fault is not correctable by the operator, the fault message is followed by an asterisk (*). This usually indicates that an authorized service representative is needed. You should try two steps to clear the fault before calling your authorized service representative: 1.
  • Page 191 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? BAD VFU CHANNEL The user tried to use an Use defined channels. undefined VFU channel. CALIBRATION FAIL Calibration values Perform a Run Manual Cal See User Manual derived from Manual (run manual calibrate) again.
  • Page 192 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? DO NOT PWR OFF The printer is saving to Wait for the saving to Saving Setup a QCMC cartridge. complete and the printer to To QCMC... reboot. DOWNLOADER ERROR Printer contains an Contact your authorized...
  • Page 193 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? DOWNLOADER ERROR The printer does not Install EMC or contact your NO EMC DETECTED contain an EMC and authorized service Repeat Download the firmware attempted representative.
  • Page 194 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? E02 MACHINE CHK An illegal or 1. Cycle Power. Run the See User Manual unsupported instruction print job again. If the was attempted in the message appears, load application program.
  • Page 195 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? E03C DSI BAT PL An illegal or 1. Cycle Power. Run the See User Manual unsupported instruction print job again. If the was attempted in the message appears, load application program.
  • Page 196 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? E03F DSI CXOWX An illegal or 1. Cycle Power. Run the See User Manual unsupported instruction print job again. If the was attempted in the message appears, load application program.
  • Page 197 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? E04A ISI NO TRA An illegal or 1. Cycle Power. Run the See User Manual unsupported instruction print job again. If the was attempted in the message appears, load application program.
  • Page 198 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? E06 NOT ALIGNED An illegal or 1. Cycle Power. Run the See User Manual unsupported instruction print job again. If the was attempted in the message appears, load application program.
  • Page 199 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? ERROR: DC PROGRAM Yes/No The printer cannot find Power off the printer for 15 NOT VALID the data controller seconds, then power back program or the on.
  • Page 200 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? ERROR OCCURRED: An interim message Wait. When the asterisk (*) CLEARING QUEUES displays while the stops rotating, a different Please Wait printer discards host fault message will appear; data it cannot use troubleshoot the final because a fault...
  • Page 201 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? FILE SYS FULL Insufficient flash 1. Delete any files that are Delete Files memory available to not used or are no store file. longer needed, by using the Delete Files menu option.
  • Page 202 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? GAP NOT DETECTED The printer is set for 1. Check that the setting of Check Sensor and Gap or Mark sensing, the Gap/Mark Sensor in Calibrate but no gap or mark was the SENSOR SETUP detected.
  • Page 203 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? Half Speed Mode The printhead is 1. Allow printer to continue approaching a hot printing. Full speed will state. Half Speed Mode resume automatically helps the cooling when a lower printhead process and should...
  • Page 204 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? • LABEL READY A label was 1. Remove the label from Remove Label detected at the the front of the printer to front of the printer allow the next label to by the Label Taken print.
  • Page 205 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? MEDIA OUT The printer does not 1. Install media. If a break Load Media sense media: occurred, reinstall the media. Press the Pause •...
  • Page 206 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? OPTION 1. Selection of 1. Check that the correct NOT INSTALLED Peel-Off, Cut, or selection was attempted Rewind Media and that the option is Handling was installed. attempted when the 2.
  • Page 207 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? QCMC DATA ERROR The data on the QCMC Delete the existing QCMC ON EMC is corrupted. and recopy from the original Delete & Resave printer.
  • Page 208 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? RFID TAG FAILURE Failed tag. Error Initiate reprint of the label Check Media displays in STOP from the host. When the mode, causing the error is cleared, the label printer to halt.
  • Page 209 Chapter Restore The Printer To Operation Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? SERIAL BUFFER Host sent data after the 1. Make a configuration OVERFLOW printer buffer was full printout. (Serial Interface). 2. Verify that the printer matches the host serial interface configuration settings for Data...
  • Page 210 Fault Messages Table 14. Fault Messages Can User Displayed Message Explanation Solution Correct? WAITING FOR Normal message when 1. Complete the PROGRAM DOWNLOAD the printer is powered downloading software up while holding down procedure. See ↵ “Downloading Software” both the (Enter) and on page 153.
  • Page 211: Status Messages

    Chapter Restore The Printer To Operation Status Messages Table 15. Status Messages Can User Displayed Message Explanation Solution Correct? 203 DPI Head Normal power-up No action required. Installed message. The printer is running its initialization routine and indicating DPI resolution of the installed printhead.
  • Page 212 Status Messages Table 15. Status Messages Can User Displayed Message Explanation Solution Correct? DO NOT POWER OFF This is a standard Do not power off the warning message that printer until displays while the downloading is printer is downloading complete. software.
  • Page 213 Chapter Restore The Printer To Operation Table 15. Status Messages Can User Displayed Message Explanation Solution Correct? TESTING HARDWARE Normal power-up No action required. PLEASE WAIT message. Printer is running its initialization routine. ↵ A momentary status 1. Unlock the Enter KEY IS message that appears key by pressing...
  • Page 214: Specifications

    Specifications Print Method SL4M/T4M Print Resolution (dpi) Direct or Thermal Direct or Thermal Method Transfer Transfer Max. Print Speed (ips) Max. Slew Speed (ips) 4.1 (104.1 mm) 4.1 (104.1 mm) Max. Print Width (in.) Flash Memory (MB) Standard Flash Memory (MB) Maximum with Expanded Memory...
  • Page 215: Media

    Appendix A Media Table 16. Media - General Information Type Roll-fed, die-cut continuous or fanfold labels, tags or tickets; most direct thermal or thermal transfer materials. Supply Roll 8.0 inch (203.2 mm) maximum outside diameter on a 3 inch (76.2 mm) diameter core. Rewinder Accepts a full roll of backing from an 8 inch diameter roll of labels.
  • Page 216 Location Direction of Media Motion Direction of Media Motion Direction of Media Motion Figure 5. Media Dimensions Table 17. Media Specifications SL4M/T4M Label Width Range 0.87 to 5.0 inches 22 to 128 mm Liner Width Range 1.0 to 5.15 inches 25 to 131 mm Min.
  • Page 217: Ribbon

    Appendix A Media Thickness The printer supports media thickness ranging from .002 to 0.010 inches (0.051 to 0.254 mm). Media Capacity Media Type Roll Supply 8.0 inches (maximum outside diameter) on 3 inch inside diameter core 203 mm on 76.2 mm core Fanfold Supply 7.87 inches (200 mm) maximum height at rear entrance.
  • Page 218: Memory

    Memory Memory Flash Memory (standard) 8MB fixed on Controller PCBA DRAM (standard) 32MB fixed on Controller PCBA Optional Expanded Memory Cartridge CAUTION You must power off the printer before you install or remove the EMC, or you may damage the EMC and the printer. If you remove the EMC after powering on the printer with the EMC installed, the fault message "MEMORY REMOVED Check EMC"...
  • Page 219: Host Interfaces

    Appendix A Host Interfaces 1. Serial RS-232 at 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200 baud. 2. Parallel (Centronics compatible) or IEEE 1284 bi-directional. 3. USB 2.0 Universal Serial Bus The RS-232 host interface shall have the following characteristics: Character Set: ®...
  • Page 220: Environmental

    Dust: Non-conducting, non-corrosive NOTE: These conditions do not apply to media or ribbon storage. Physical Dimensions (Inches) Weight SL4M/T4M, unpacked 12.13H x 11.0W x 18.75D 31.8 lbs. (14.5kg) excluding options Standard Peel with Liner 18.62H x 11.0W x 18.75D 50.0 lbs. (22.7kg)
  • Page 221 Appendix A...
  • Page 222: B Printer Options

    Printer Options Options are offered with the printer to enhance its capabilities and to provide a large degree of application flexibility. A description of the option complement is given below. Field installable options include installation instructions. Hardware Options Media Cutter The printer may be ordered with a cutter mechanism installed (for cutting tags and label liner), or the option can be field installed by the user at a later date.
  • Page 223 RFID The RFID encoder programs smart labels (tags with embedded inlays). The printer may be ordered with an RFID encoder installed (making it an SL4M printer) or it can be field installed by an authorized service representative.
  • Page 224: Interface Options

    Interface Options Network Interface Card (NIC) This option permits placing the printer on a LAN rather than attaching it directly to a host system. The printer may be ordered with the NIC included in the shipping carton or it can be field installed at a later date. Two NICs (both are user installable at the rear panel of the printer) are available : •...
  • Page 225 Appendix B Software Options Korean Andale, Ver 1.00A Traditional Chinese Andale, Ver 1.00A Simplified Chinese Andale, Ver 1.00A Japanese Andale, Ver 1.00A The font name and size will be listed on the configuration printout of the file system, under the EMC FFS file list. Printer Job Language (PJL) PJL provides a method for switching printer languages, and for status read back between the printer and the host computer.
  • Page 226: Installing The Qcmc

    Installing The QCMC CAUTION You must power off the printer before you install or remove the QCMC, or you may damage the QCMC and the printer. If you remove the QCMC after powering on the printer with the QCMC installed, the fault message “MEMORY REMOVED Check QCMC”...
  • Page 227 Appendix B Installing The QCMC From page 225. QCMC Arrow QCMC Slot QCMC Slot Cover Release Figure 7. Installing the QCMC 3. Press the release tab and remove the QCMC slot cover. 4. Plug the QCMC (with the arrow positioned as shown) into the QCMC slot. 5.
  • Page 228: Saving The Printer's Configuration To The Qcmc

    Saving The Printer’s Configuration To The QCMC NOTE: The MAC address residing on the QCMC will be used in place of the MAC assigned to the printer’s own network card whenever the QCMC is installed. If you do not want to identify the printer with this MAC address, make sure the QCMC is removed from the printer before attaching the printer to the network.
  • Page 229 Appendix B Saving The Printer’s Configuration To The QCMC While the printer is saving its QCMC settings to the EMC, the following message will display. Do not interrupt the process. DO NOT PWR OFF Saving Setup To QCMC... Upon successful completion of saving a flash image to the QCMC, the printer will display a message indicating the operation is complete.
  • Page 230: Copying The Qcmc "Snapshot" Image To A Second Printer

    Copying The QCMC “Snapshot” Image to a Second Printer Always power off the printer before removing or inserting the QCMC. Place the QCMC into the second printer’s memory slot. Upon power up, the printer software detects the presence of a QCMC and a check of the QCMC will be performed to determine if there is already a saved flash image from this QCMC on the printer.
  • Page 231 Appendix B Copying The QCMC “Snapshot” Image to a Second Printer PRINTER HARDWARE NOT COMPATIBLE Power Off Printer Remove Cartridge This means that the printer’s hardware options do not match the original printer’s options. A QCMC validation check will be performed to ensure the data stored on the EMC is not corrupted.
  • Page 232: Updating The Printer Configuration To The Qcmc

    Updating The Printer Configuration To The QCMC Updating The Printer Configuration To The QCMC Before a new printer flash image can be saved to a QCMC, the existing QCMC files must first be deleted. With the QCMC installed in the original host printer or a target printer, set “Admin User”...
  • Page 233: Installing The Emc

    Appendix B Installing The EMC Installing The EMC CAUTION You must power off the printer before you install or remove the EMC, or you may damage the EMC and the printer. If you remove the EMC after powering on the printer with the EMC installed, the fault message “MEMORY REMOVED Check EMC”...
  • Page 234 Loading New Firmware On The Printer From page 232. Arrow EMC Slot EMC Slot Cover Release Figure 9. Installing the EMC 3. Press the release tab and remove the EMC slot cover. 4. Plug the EMC (with the arrow positioned as shown) into the EMC slot. 5.
  • Page 235: Using The Standard Peel Without Liner Rewinder

    Appendix B Using The Standard Peel Without Liner Rewinder iv. Press the Up key until Admin User displays. ↵ v. Select Enable and press to enable the option. vi. Press the Up key until EMC FSS displays. ↵ vii. Press to enter the EMC FSS menu.
  • Page 236: Load Media

    Load Media Load Media Media Cover Pivoting Deck Label Deck Lock Lever Standard Peel Door Media Damper Standard Peel Opening Media Width Guide Peel Bar Standard Peel Roller Figure 10. Loading the Printer for Standard Peel Operation 1. To load media, refer to “Loading Roll Media” on page 25 and complete step 1 through step 10.
  • Page 237 Appendix B Using The Standard Peel Without Liner Rewinder Standard Peel Door Label Liner Deck Lock Lever Figure 11. The Standard Peel Option 6. Rotate the deck lock lever clockwise to close the pivoting deck. 7. Close the standard peel door by pulling upward and it will lock in place. 8.
  • Page 238: Using The Full Media Rewinder Option

    Configure The Printer Menu Using The Full Media Rewinder Option The full media rewinder allows you to automatically rewind printed labels into a roll after they have been printed. Configure The Printer Menu 1. Set Media Handling to Rewind in the MEDIA SETUP menu. (See “Configuring The Printer”...
  • Page 239 Appendix B Using The Full Media Rewinder Option Media Media Guide Media Guide Roller Alternate Media Path Frame Opening Sensor Thumbscrew Rewinder Thumbscrew Alternate Rewind Path Rewinder Full NOTE: The wind direction lever Sensor (not shown) is located behind the thumbscrew. Figure 13.
  • Page 240 Load Media Rewinder Media Rewinder Clip Thumbscrew Media Media Retainer Figure 14. Securing Media on the Rewinder 7. Insert the media rewinder clip to secure the media. See Figure 14. 8. Manually rotate the rewinder one full revolution until the media is taut. 9.
  • Page 241: Rewinder Full Sensor Setup

    Appendix B Using The Full Media Rewinder Option Rewinder Full Sensor Setup 1. Open the side cover and media cover. 2. Position the rewinder full sensor in the lower position and tighten the sensor thumbscrew. See Figure 13 on page 238. NOTE: When the rewinder full sensor detects a roll full condition, the rewinder beeps and the message “REWINDER FULL Remove Roll”...
  • Page 242: Using The Full Media Rewinder With 3 Inch Diameter Core Adapters

    Configure The Printer Menu Using The Full Media Rewinder With 3 Inch Diameter Core Adapters Using the full media rewinder with 3 inch diameter core adapters allows you to automatically rewind printed labels onto a 3 inch diameter media take-up core after they have been printed.
  • Page 243 Appendix B Using The Full Media Rewinder With 3 Inch Diameter Core Adapters Rewinder Flange Outside Thumbscrew Edge Rewinder Outside Core Adapter Figure 16. Installing the Outside Core Adapter 3. Slide the outside core adapter onto the rewinder. Place it about 1/2 inch further in than the width of the media take-up core you are going to use.
  • Page 244: Load Media

    Load Media Load Media 1. To load media, refer to “Loading Roll Media” on page 25 and complete step 1 through step 10. Be sure to open the side cover. 2. Thread the media over the front of the media guide, around the media guide roller, and through the frame opening toward the media take-up core.
  • Page 245 Appendix B Using The Full Media Rewinder With 3 Inch Diameter Core Adapters Rewinder Flange Tape Media Take-Up Core Media Figure 19. Securing Media on the Media Take-Up Core 4. Wrap the leading edge of the media around the media take-up core. See Figure 19.
  • Page 246: Rewinder Full Sensor Setup

    Rewinder Full Sensor Setup Media Take-Up Thumbscrew Core Rewinder Media Retainer Figure 21. Installing the End Plate 8. Install the media retainer onto the rewinder as shown in Figure 21 until it is flush against the media take-up core. 9. Tighten the thumbscrew. 10.
  • Page 247: Using The Standard Peel With Liner Rewinder Option

    Appendix B Using The Standard Peel With Liner Rewinder Option Media Roll Figure 22. Removing the Media Roll Remove Printed Media from the Rewinder 1. Open the media cover and side cover. 2. Press the (Feed) key to advance the last printed label past the printhead, and tear the liner from behind the last printed label.
  • Page 248: Load Media

    Load Media Load Media Media Cover Deck Lock Lever Rewinder Pivoting Deck Media Label Rewinder Clip Knurled Roller Peel-Off Door Platen Rubber Roller Side Cover Media Damper Figure 23. Loading Media on the Standard Peel with Liner Rewinder 1. Open the media cover. 2.
  • Page 249 Appendix B Using The Standard Peel With Liner Rewinder Option 6. Thread the media under the media damper, over the platen, and in between the knurled roller and the rubber roller. See Figure 23 and Figure 24. 7. Thread the liner under the rubber roller. 8.
  • Page 250 Load Media Rewinder Media Rewinder Clip Liner Figure 25. Securing Liner onto the Rewinder 11. Insert the media rewinder clip to secure the media. See Figure 25. 12. Manually rotate the rewinder one full revolution clockwise until the liner is taut.
  • Page 251 Appendix B Using The Standard Peel With Liner Rewinder Option Media Cover Rewinder Label Media Rewinder Clip Peel-Off Door Side Cover Tear Bar Printhead Liner Deck Lock Lever Figure 26. The Rewinder In Peel-Off Mode 16. Close the peel-off door and snap it down to lock it in place. 17.
  • Page 252: Removing Label Liner From The Rewinder

    Removing Label Liner from the Rewinder IMPORTANT The rewinder supports a maximum diameter of 8 inches of liner (including rewinder diameter). Exceeding this diameter can cause the liner to rub on the bottom pan. Removing Label Liner from the Rewinder 1.
  • Page 253: Supplies

    Appendix B Supplies Supplies The best printing solution is achieved when the printer, ribbon, and media are matched to the application requirements. The use of Genuine Printronix Thermal Media and Ribbons will ensure optimum image quality, consistent bar code performance, and extended life of the printhead. Please refer to the Printronix Media Selection Guide for details concerning the application suitability for all media and ribbon products.
  • Page 254: Genuine Printronix Media

    Genuine Printronix Media Genuine Printronix Media Printronix provides a wide variety of sizes, colors, and shapes of labels and tags readily available to meet all of your labelling needs. The Printronix Expanded Die Library details hundreds of label sizes and configurations which are quickly obtainable through the Printronix custom order system without the typical added costs and delays associated with the creation and tooling of a special die to match your requirements.
  • Page 255: Ribbon And Media Usage

    Appendix B Supplies Ribbon And Media Usage Type Media (Stock) Ribbon Features Typical Applications Direct Thermal Paper Label Not Used Low cost. Shipping. Ease of use. Inventory tracking. Synthetic Label Low environmental durability. Limited label life. Will fade and/or discolor when exposed to heat, sunlight, or chemicals.
  • Page 256: C Ascii Control Codes

    ASCII Control Codes Char Char Char Char &...
  • Page 257 Appendix C Char Char Char Char < > NOTE: For the hardware handshake XON/XOFF commands: XON = Ctrl Q (DC1) XOFF = Ctrl S (DC3)
  • Page 258: D General Information

    General Information Printronix Customer Support Center IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center: • Model number • Serial number (located on the back of the printer) • Installed options (i.e., interface and host type if applicable to the problem) •...
  • Page 259: Corporate Offices

    Appendix D Training Available On Printronix Products Corporate Offices Printronix, Inc. 14600 Myford Road P.O. Box 19559 Irvine, CA 92623-9559 Phone: (714) 368-2300 Fax: (714) 368-2600 Printronix, Inc. Nederland BV P.O. Box 163, Nieuweweg 283 NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH...
  • Page 260: Warranty Information

    Warranty Information Warranty Information PRINTER WARRANTY Printronix® warrants to the purchaser that under normal use and service, this printer (excluding the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of 90 days onsite (parts and labor) plus 1 year parts return to factory service.
  • Page 261: Communication Notices

    Appendix D Communication Notices Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
  • Page 262 This product contains an intentional radiator with the following parameters: Operating Frequency: 902 to 928 MHz Typical RF Power: 100 milliwatts Maximum RF Power: 700 milliwatts Printronix SL4M and T4M Tested To Comply With FCC Standards FOR HOME OR OFFICE USE...
  • Page 263 Appendix D Communication Notices Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards. this product has been tested and found to comply with the limits of Class A Information Technology Equipment according to European standard EN 55022.
  • Page 264: Software License Agreement

    Software License Agreement Software License Agreement Your printer contains, among other software, Printronix operating software including, but not limited to the Embedded Configurable Operating System (the “eCos Software”) as embedded software. The terms of this Agreement apply only to the eCos Software, and all other embedded software supplied with the printer.
  • Page 265 Appendix D Software License Agreement 5. Limitation of Liability UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT OR OTHERWISE, SHALL RED HAT, PRINTRONIX, ANY OTHER CONTRIBUTOR, OR ANY DISTRIBUTOR OF THE EMBEDDED SOFTWARE, OR ANY PART THEREOF, OR ANY SUPPLIER OF ANY OF SUCH PARTIES, BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR...
  • Page 266: Limited Software Product Warranty

    Limited Software Product Warranty 8. Red Hat Statement With Regards to eCos Software Part of the software embedded in this product is eCos - Embedded Configurable Operating System, a trademark of Red Hat. Portions created by Red Hat are Copyright (C) 1998, 1999, 2000 Red Hat, Inc. (http://www.redhat.com).
  • Page 267 Appendix D Limited Software Product Warranty 2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC.
  • Page 268: E Glossary

    Glossary Baud (rate) Baud Rate is the number of information bits that can be transmitted between the printer and the computer in one second. For example, one baud equals one bit per second in a series of binary signals. Both the printer and the computer must be configured to the same baud rate.
  • Page 269 Appendix E Default A value, parameter, attribute, or option that is assigned by a program or system when another has not been specified by the user. Diagnostic Pertaining to the detection and isolation of a printer malfunction or mistake. Direct Thermal Media Media coated with special chemicals that act as an accelerator, acceptor dye, and binder.
  • Page 270 Interface The hardware component used to link two devices by common physical interconnection, signal, and functional characteristics. The speed at which the media is printed based on a rate of Inches-Per-Second. Label Liner (backing) The material labels are attached to during their manufacturing process.
  • Page 271 Appendix E Parity (check) Parity checking is the addition of a non-data bit to data, resulting in the number of “1 bits” being either always even or always odd. Parity is used to detect transmission errors. Parity represents value in the check digit of the received or transmitted data.
  • Page 272 Sensed Distance Gap/Mark Sensor = Gap: The Sensed Distance value is the physical length of one label plus the length of one gap. Gap/Mark Sensor = Mark: The Sensed Distance value is the physical distance from the trailing edge of one black mark to the trailing edge of the next. Slew Vertical paper movement.
  • Page 273 Appendix E...
  • Page 274 Index Numerics B23 ERROR DECOMPRESS CKSUM, 189 BAD VFU CHANNEL, 190 1284 Parallel Interface, 56 Batch Counter option, 114 203 DPI, 210 Bold Chars. option, 113 300 DPI, 210 Bot Line Display option, 115 40V POWER FAIL, 189 Boundary Check option, 103 Byte Mode, IEEE 1284 interface, 56 Acoustic Noise, 219 Adjustments, media width, 42...
  • Page 275 CONFIGURATION menu, 139 D50 STATUS CLEARING FLASH, 210 submenu, 140 D51 PROGRAMMING FLASH LOADING Configuration PROGRAM INTO FLASH, 210 auto save, 146 Data Exchange, 175 loading saved, 151 Date option, 114 modify saved, 149 DBCS Character Sets, 223 printing, 150 DBCS Fonts, 223 save, 145 Define CR code option, 97...
  • Page 276 DOWNLOADER ERROR MAIN FLASH FULL, 191 ERROR DC PROGRAM NOT VALID, 198 DOWNLOADER ERROR NO EMC ERROR FLASH DID NOT PROGRAM, 198 DETECTED, 192 ERROR INSUFFICIENT DRAM, 198 Downloading Software ERROR INSUFFICIENT FLASH, 198 Firmware Download Utility, 154 ERROR OCCURRED CLEARING QUEUES, 199 Flash contains Boot Code, 161 ERROR PROGRAM NEEDS MORE DRAM, 199 NIC, 156...
  • Page 277 DOWNLOADER ERROR BEYOND 8MB ERROR OCCURRED CLEARING EMC, 191 QUEUES, 199 DOWNLOADER ERROR EXT FLASH ERROR PROGRAM NEEDS MORE FULL, 191 DRAM, 199 DOWNLOADER ERROR FLASH NOT ERROR PROGRAM NOT COMPATIBLE, 199 ERASED, 191 ERROR PROGRAM NOT VALID, 199 DOWNLOADER ERROR FLASH W ERROR SHORT AT ADDRESS XXXX, 199 ADDR BAD, 191 ERROR WRITING TO FLASH, 199...
  • Page 278 RFID Comm Err, 206 RFID FW ERR, 206 Gap Length option, 88 RFID KIL FIELD, 206 GAP NOT DETECTED, 201 RFID LOCK CMD, 206 Gap Sensing, 46 RFID TAG FAILURE, 207 Gap Windowing option, 87 RFID TAG MAX RETRY, 207 Gap/Mark Sensor option, 84 Ribbon Low, 207 Gap/Mark Thresh option, 85...
  • Page 279 Installing Quick Change Memory Cartridge (QCMC), 225 Main FFS option, 110 Interface options, 223 Main Menu, 66 INTERFACES Manual menu, 116 conventions, 14 submenu, 120 related documents, 15 Interfaces, 53 special information, 15 IEEE 1284, 56 warnings, 15 INVALID EMC, 202 Manual Calibrate, run, 50 INVALID FILE SYS, 202 Mark Sensing, 46...
  • Page 280 MEMORY REMOVED, 203 Operating Modes, 34 Memory, specifications, 217 Fault, 34 Menu Menu, 34 CONFIGURATION, 139 Offline, 34 DIAGNOSTICS, 142 Online, 34 EMULATION, 90 Optimize&Reboot option, 111 hidden, 64 Optimized Ratio option, 99 INTERFACES, 116 OPTION NOT INSTALLED, 205 main menu configuration, 66 Optional Features, 12 MEDIA SETUP, 68 Optional Host Interfaces, 53...
  • Page 281 Physical Specifications, 219 options, 221 PI Slew Range option, 99 physical specifications, 219 Pin Assignments, Centronics, 54 position media sensors, 44 PJL, 224 power cord requirements, 21 PJL Control option, 108 power on, 35 Platen Label Wrap, 187 power switch, 35 Position Media Sensors, 44 printing process, 14 Power Cord Requirements, 21...
  • Page 282 Printhead Pressure Adjustment, 41 REWINDER FULL, 206 PrintHead Usage option, 144 Rewinder, full media, 237 Printhead Wear, 176 Rewinder, full media with 3 inch diameter core Printing Adjustments, media width, 42 adapters, 241 Printing Process, 14 RFID, 222 direct thermal printing, 14 RFID CNTRY BAD, 206 thermal transfer printing, 14 RFID Comm Err, 206...
  • Page 283 SECURITY CODE VIOLATION, 207 media cutter, 217 Select Char option, 101 media dimensions, 215 Select LPI option, 97 memory, 217 Select Menu Option, 63 optional expanded memory, 217 Select option, 96 physical, 219 Select SFCC option, 98 power, 218 Select SO Char option, 100 printing, 213 Self-test, printer, 174 ribbon, 216...
  • Page 284 Supplies Department, 257 Switches, specifications, 216 Units option, 81 Unlocking the Enter key, 37 Tall Characters option, 114 Unpack Printer, 17 Tear Off Adjust option, 71 Up Key, 38 Technical support, 257 UPC Descenders option, 102 Test Count option, 143 Updating Printer Configuration, Quick Change TESTING HARDWARE PLEASE WAIT, 212 Memory Cartridge (QCMC), 231...
  • Page 287 *251674-001* 251674-001J...

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