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Troubleshooting
The troubleshooting information listed below is for general reference.
Consult the User Guide for your SiriusXM-Ready headunit for specific
operating instructions and advisory messages that may be displayed. Your
headunit may display slightly different messages.
If you see this on the
screen:
No Signal (NoSignal)
Check Antenna (Chek
Antenna, CHK Antena,
Chek Ant)
Antenna Disconnected
Antenna Cable Shorted
Check Tuner (Chek Tuner,
Chk Tunr)
Channel Not Available (Chan
Unavailable, Ch Unavailable,
Ch Unavail, Ch Unavl)
Channel Not Subscribed
(CH Unsubscribed, Chan
Unsub, Ch Unsub)
7
Try this:
• Make sure that the vehicle is outdoors with a clear
view of the southern sky.
• Make sure the Magnetic Mount Antenna is mounted
outside of the vehicle.
• Move your antenna away from any obstructed area. For
example, if you are parked in an underground garage,
you should receive a signal after leaving the garage.
• Make sure that the Magnetic Mount Antenna cable is firmly
and securely plugged into the SXV300 Vehicle Tuner.
• Make sure the antenna cable is not bent or broken.
• Turn the headunit off, then on, to reset this message.
If the message persists, most likely the antenna cable
has been damaged. Replace the antenna.
Check the antenna connection to make sure it is fully
plugged into the SXV300 Vehicle Tuner.
Replace the antenna.
Check the SXV300 Vehicle Tuner connection to the
headunit and make sure it is plugged all the way in.
The channel you have selected is not available.
The channel you have selected is not part of your
current subscription plan. First see our Customer
Agreement for complete terms at www.siriusxm.com,
and then call 1-866-635-2349 to subscribe.
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