Troubleshooting - Xcellon DWS-200 User Manual

Troubleshooting

Problem
The speakers
will not turn on.
There is no
sound coming
from the
speakers.
The liquid is not
moving.
Solution
Make sure the speakers are plugged into a USB power source.
•
If you are using a computer as your power source, make sure the
•
computer is turned on.
There may be a problem with this particular USB port. Try plugging the
•
speakers into a different USB port on your computer.
If the speakers are plugged into a USB AC adapter, make sure that
•
both the cable and the adapter are completely plugged in.
If the speakers will still not turn on, try plugging the USB AC adapter
•
into a different outlet. If you're using a power strip, make sure it' s
turned on.
There may be a problem with the USB cable. Try using a different USB
•
Standard-A male to Mini-B male cable.
Check the audio connection. Make sure the audio cable is completely
•
plugged into both the audio device and the speakers.
Make sure the audio device is turned on and playing.
•
Make sure the volume on the audio device is turned up.
•
If the speakers are plugged into a computer, check the computer' s
•
sound card to make sure it is operational.
Make sure you are using the audio cable for sound, and not the USB
•
cable. The USB cable is strictly for power.
There may be a problem with the audio cable. Try using a different
•
stereo 3.5 mm male-to-male audio cable.
Slide the effects switch up to the ON position to activate the lights
•
and jets.
Make sure the speakers are standing upright and not sideways or at
•
an angle.
Make sure the speakers have not cracked or leaked. If the speakers
•
crack or leak, discontinue use immediately.