Troubleshooting - Pyramat S2500-W Owner's Manual

TROUBlESHOOTING GUIDE
Problem Possible Cause
The RCA audio cables are not connected
Unable to hear sound.
properly.
Transmitter and/or Sound Rocker power is
not on.
Different channels are selected on the
transmitter and control panel.
The source knob on the control panel is in the
wrong position.
The batteries are old or not installed properly.
Transmitter power light
does not light up.
Static is interfering with Radio wave interference.
the sound.
The AC power adapter is disconnected from
Sound Rocker does not
the electrical outlet or the electrical outlet
turn on.
has no power.
Your video game console has a coaxial cable
Unable to connect to the
instead of an RCA audio cable.
gaming console.
The yellow RCA video cable is not connected
properly.
The RCA audio cables are not connected
Sound only plays from one
properly.
speaker.
Audio/video device has a single MONO audio
output (a common problem when connecting
to an older TV or VCR).
Broken speaker.
Broken speaker
Speaker does not light up
Sound Rocker plays sound The source knob on the control panel is in the
wrong position.
from one source but not
another.
The RCA audio cables are not connected
properly.
Missing or broken cables
or mini adapters.
Missing or broken power
adapter.
Broken Knob
Cable connector breaks in
control panel
Need Help? Visit our website at www.pyramat.com, send an e-mail to
or call toll-free at 877-591-1012.
Solution
Check the connection on your audio/video device. The RCA cables should be
connected to the AUDIO OUTPUT jacks. Check the connection on your rocker.
The RCA cables (red and white) must be in the AUDIO INPUT ports.
Check to make sure transmitter power is on and the power knob on the
Sound Rocker is on with the volume turned up.
Check to make sure that both the wireless channel on the transmitter and
the control panel are on the same: 1–1, 2–2 or 3–3.
Turn knob to W (wireless) or IN (direct connection) for video games and
audio/video devices. Turn knob to MP3 for MP3 and portable CD players.
See page 2 for the correct knob position for the device you are playing.
Check to make sure the batteries in the transmitter are working. Power light
on the transmitter should be on when batteries are installed correctly and
have a full charge.
Try switching both the transmitter and the control panel to another channel.
If you have tried all eight channels and are still hearing interference, your
location has too many radio waves and the Sound Rocker will need to be
plugged in directly through the RCA cables.
Check the plug on the AC power adapter. If the Sound Rocker still doesn't
power up, try another electrical outlet.
Use the instructions provided by the video game console's manufacturer to
hook up the video game console to an intermediary device (such as a TV,
DVD, VCR, satellite receiver, etc.). Your intermediary device must have
both a coaxial input jack (the standard jack for cable TV) and an RCA audio
output jack.
Purchase an RCA replacement cable directly from the console manufacturer.
The yellow RCA video cable connects to the VIDEO INPUT jack on the TV.
Refer to the instructions from the video game console's manufacturer to
connect any other video cables to your TV.
Check that all RCA audio connections are correct–red to red, white to white.
If your audio source is mono only, as found mainly on older model TVs and
VCRs, an RCA "Y" adaptor (1 male to 2 male, not included) is needed to send
the signal to both Pyramat speakers. Please note: the use of this type of
adapter will not produce a true stereo sound. For optimal performance, it is
recommended that you connect your Sound Rocker to stereo outputs only.
Contact Customer Service for replacement.
Contact Customer Service for replacement.
Turn knob to W (wireless) or IN (direct connection) for video games and audio/
video devices. Turn knob to MP3 for MP3 and portable CD/DVD players. See
page 2 for the correct knob position for the device you are playing.
Check that all RCA audio connections are correct–red to red, white to white.
Replace items immediately. Replacement cables and mini adapters can be
purchased at your local audio accessory dealer.
Replace immediately with an authorized Pyramat power adapter. Do not use
the unit until the damaged power adapter has been replaced.
Contact Customer Service for replacement.
Contact Customer Service for replacement.
9
service@pyramat.com