Trouble Shooting - Bolymedia SG370-6mHD User Manual

Pocket Camera SG370-6mHD/SG570-10mHD

5 Trouble shooting

5 Trouble shooting
1 There is something in front of the camera lens.
Is the camera broken?
Fig. 4: Floating IR-Cut Lens
A: The camera is not broken. It's an IR-Cut filter.
When the camera is powered on, the IR-Cut will
be reset and cover the lens. Only when the
camera is powered off, the IR-Cut will be at a
random place.
2 The camera controller is not working anymore.
A: Most likely, no SD card has been inserted in
the camera when it is turned on. Please make
sure a working SD card has been inserted in the
camera before it is turned on.
3 The display screen is suddenly black.
A: To reduce power consumption, the camera
will shut down automatically after 3 minutes if
no operation is done. Please turn on the power
again if you want to continue to work with the
control.
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