Samsung SMART TV E-Manual page 130

The problem
Problems Powering On
Unable to find a Channel
The TV image does not
look as good as it did in
the store.
The picture is distorted.
The color is wrong or
missing.
The color is poor or
the picture is not bright
enough.
There is a dotted line on
the edge of the screen.
The picture is black and
white.
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung's Call Center for assistance.
"
If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections. If the problem persists, check the signal strength or refer to the external device's user manual.
Try this!
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected. If
you have a cable/satellite box, confirm that it is plugged in and turned on.
If your TV is not connected to a cable box or satellite box, run
System Setup) or
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI
or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Air/Cable Antenna Connection: Try HD channels after running the Auto Program
function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue with
the TV.
Mobile phones used close to the TV (within 1m) may cause noise in analog and
digital channels.
If you're using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
Picture
Go to the menu and then adjust the
Color
settings.
Energy Saving
See if
has been enabled.
Try resetting the picture.
Picture Size to 16:9.
Change
Change the cable/satellite box resolution.
If you are using AV composite input, connect the video cable (yellow) to the One
Connect's green component jack.
Auto Program (Broadcasting
메뉴 System
(메뉴/123
Picture
(Picture
Setup
Auto Program).
Picture Mode, Brightness, Sharpness, and
Eco Solution
Reset)
메뉴
(메뉴/123
Energy Saving)