Toshiba Satellite L650 Series User Manual page 140

Problem
Some CD/DVD/BDs run
correctly, but others do
not
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User's Manual
Procedure
Open the disc tray and make sure the
CD/DVD/BD is properly seated. It should lie flat
with the label facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD/BD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the CD/DVD/BD is dirty. If it is,
wipe it with a clean cloth dipped in water or a
neutral cleaner. Refer to the
in Chapter 4 for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD/BDs documentation.
Check the type of CD/DVD/BD you are using.
The drive supports:
BD-Combo:
DVD-ROM:
CD-ROM:
Recordable disc:
Check the region code on the disc. It must match
that on the BD drive. Region codes are listed in
the Optical disc drives
Grand Tour.
Troubleshooting
Media care
BD-ROM, BD-ROM DL,
BD-R, BD-R DL, BD-RE,
BD-RE DL
DVD-ROM, DVD-Video,
DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM
CD-DA, CD-Text, Photo CD
(single/multi-session), CD-
ROM Mode 1, Mode 2, CD-
ROM XA Mode 2 (Form1,
Form2), Enhanced CD
(CD-EXTRA),
CD-R, CD-RW, DVD-R,
DVD-R DL, DVD-RW,
DVD+R, DVD+R DL,
DVD+RW, DVD-RAM,
BD-R, BD-R DL, BD-RE,
BD-RE DL
section in Chapter 2,
section
The
8-10