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Active Vision SX-360 Manual

4/8/16 camera dvr
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SX-360
4/8/16 Camera DVR Manual
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Summary of Contents for Active Vision SX-360

  • Page 1 SX-360 4/8/16 Camera DVR Manual www.Active-Vision.com...
  • Page 2 Note: • Only place this DVR on a level surface • Make sure to install this unit in a properly ventilated area to prevent the device from overheating • Do not put liquid on or around this device • Do not install this device in conditions outside of its normal operating range. Statement: •...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1: Installation Instructions ..................pg. 3 Chapter 2: Turning on your DVR ..................pg. 4 Chapter 3: The Remote Control ..................pg. 5 Chapter 4: Mouse Operation ....................pg. 7 Chapter 5: Display Icons and their meanings ..............pg. 8 Chapter 6: Basic Operation ....................

  • Page 4: Chapter 1: Installation Instructions

    Chapter 1: Installation instructions This Digital Video Recorder (DVR) may come with a hard drive pre-installed, please check your receipt before proceeding. If your DVR did not come with a pre-installed hard drive, please install one before trying to operate this DVR as this unit will not function correctly without a hard drive installed.

  • Page 5: Chapter 2: Turning On Your Dvr

    Chapter 2: Turning on your DVR Set the device on a sturdy and level surface; connect the power cord, USB mouse, and VGA monitor. You can also connect this device to a TV using a 6ft BNC Patch Cable (P/N: AW-BNC-6) and BNC to RCA adapter (P/N: ACA-BNC-7).

  • Page 6: Chapter 3: The Remote Control

    Chapter 3: The remote control Function Remarks (Power) Unit Power This button will Turn the unit on or off if pushed twice. Mute Audio Mute This button will mute the audio out port on the DVR Record / Stop (Rec) This button will enable or disable manual record mode.
  • Page 7 Volume down Vol - This button is used to decrease the volume of the DVR. Change Display This button will hide or show the on screen labeling. Display Backspace Backspace This button is used to erase the last character in a text field Escape This button is used to exit the menu PTZ Control...

  • Page 8: Chapter 4: Mouse Operation

    Chapter 4: Mouse operation Insert the USB connector on the end of the mouse into the USB slot on the DVR. Use the left click to confirm selection and the right click to bring up the mouse menu (see below), and to escape a selection or menu.

  • Page 9: Chapter 5: Display Icons And Their Meanings

    Chapter 5: Display icons and their meaning Pressing the “Display” key will hide or show different icons. Please see the explanation for these icons below. Video recording The green round icon indicates a normal recording event. symbol Video recording The yellow round icon indicates scheduled recording event. symbol Playing symbol Indicated that a recording is being played.

  • Page 10: Chapter 6: Basic Operation

    Chapter 6: Basic operation The setup menu contains all of the DVR settings as well as some management tools. To enter the main menu you must enter the correct password (default: 88888888) Menu operation Inside the main menu, you can navigate the menu system by using the [↑], [↓], [←], and [→] keys. You can also enter sub-menus and change settings by pressing the [menu] key or entering a numerical key to change settings directly.
  • Page 11 1 (ABC) 2 (DEF) 3 (GHI) 4 (JKL) 5 (MNO) 6 (PQR) 7 (STU) 8 (VWX) 9 (YZ) ß X (exit) (backspace) If you select the cancel button, your changes will be ignored. If you wish to keep your changes you must push the “OK”...
  • Page 12 6.1 Time adjust The time and date need to be set correctly so the time of a recorded event will match the real time. Enter the “Basic” menu by pressing the [menu] key, and then enter the “Time Adjust” sub-menu. Here you can input the correct time, then save your settings by clicking “OK”...
  • Page 13 You can change the input method by pressing the [Menu] key on remote control or front panel, or clicking on the field again with a mouse. For example, to switch to numbers, change the input method to “123” and then press the [0-9] keys on the remote, front panel, or the popup number pad when using the mouse.

  • Page 14: Chapter 7: Recording Configuration

    Chapter 7: Record configuration This unit supports three recording modes: Normal Recording, Schedule (Timer) Recording, and Alert Recording. These settings can be set in the recording, live, and alert menus. 7.1 Normal recording If you wish to record continuously, with the default settings, press the [Rec] button on the remote control, or by clicking “Record”...
  • Page 15 level (For advanced users only). 7.2 Schedule (Timer) Recording Schedule or timer recording can be turned on for a combination of continuous record, motion record, and alert record. Each recording mode (Continuous Record, Motion Record, and Alert Record), has a schedule sub menu There are three columns, Date, from, and to.
  • Page 16 • Date: You can select which days of the week you would like to schedule recording on. You can select Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Monday – Friday, Saturday – Sunday, and Monday – Sunday. • From: You can specify the time at which you would like the schedule recording to start. You can input hours 1 –...
  • Page 17 the [Timing] button on remote control, or click “Timer” in the mouse menu to start schedule recording. The schedule or timing symbol “ “ will be displayed on the monitor De-Activate schedule recording: To de-activate Schedule Record press the [Timing] button on remote control, or click “Timer Stop”.
  • Page 18 Step 1: Select a channel • Enter the “Live” menu, and select “Channel”, you can now select which channel you would like to change the motion record settings for. Press the [menu] button to confirm your selection. Step 2: Activate motion detection •...
  • Page 19 that motion in these areas will be recorded. You can use the [↑], [↓], [←], and [→] keys to move the cursor, and the [menu] key to select a square. The cursor will turn yellow indicating that you can move around without making changes, blue indicating that it will add red squares, and green indicating that it will remove red squares.
  • Page 20 a motion event. Simply select the channel the PTZ camera is configured for, enter your preset number, and check the “Active” button. Then just save your settings by hitting “OK”. • Alarm Out: This unit can trigger the alarm output on a motion event •...
  • Page 21 7.4 Alert recording When alert recording is enabled, this unit can detect a change at the sensor input lines. Once an alarm input has been triggered, this unit can perform different tasks depending upon how the user configures the alert settings. Keep in mind that sensor inputs can be set to either normally open (NO) or normally closed (NC).
  • Page 22 To Configure Alert Record: Step 1: Select an alarm input Enter the “Alert” menu, and select “Alarm In”, you can now select whether this input is a normally opened (NO) or normally closed (NC) circuit. You can also set which alarm output will be triggered, as well as if there is a delay before the alarm output will trigger.

  • Page 23: Chapter 8: Exception Notification

    Chapter 8: Exception notification This unit is capable of notifying you that a major error has occurred. Those events are: • HDD Full: The Hard drive has become full • IP Conflict: Another device on the network has the same IP and is impeding network transmission •...

  • Page 24: Chapter 9: P.t.z

    Chapter 9: P.T.Z. This unit is capable of controlling a PTZ camera. To setup the PTZ camera, you must enter the “PTZ” menu • Port: This is where you specify the communication port, it should be set to “RS-485” Page 23/54...

  • Page 25: Chapter 10: Preview

    • Baud Rate: This must match the camera baud rate, if incorrect, you will not be able to control the PTZ camera • Device Type: This is where you set the device type of the connected device, for cameras it should be set for “PTZ Decoder” •...

  • Page 26: Chapter 11: Search, Playback And Backup

    Chapter 11: Search, Playback and Backup From time to time, you may want to check on recorded video, or backup and events that have occurred. You can bring up the “Search” and “Backup” interface by clicking the “File List” option on the mouse menu, or by hitting the “Search”...
  • Page 27 To bring up a recorded event: Step 1: Choose a channel: Select the channel you want to view recorded data on. If you want to back up an event, first view the file so you can find the start and end time of the event you are looking for. Step 2: Choose the date There are two ways to choose a date: 1) Click on the [- >] symbol to the right of the date, and a calendar will be displayed.
  • Page 28 for the current selected cameras. If you have “All” cameras selected, you can tell which camera is which by the position of the blue dot under the “CHAN” column. There may be multiple pages of events, in which case you can use the [Next] and [Prev] buttons to navigate through those pages. Step 4: Play the video file Select the event you wish to view, it will be highlighted in blue when you have selected it, and yellow once you navigate away from your selection.
  • Page 29 select multiple events, and click the [Backup] button. Here you can choose to backup a specific time, or click [Backup Clip] to backup your previously selected events. After clicking the [Backup] button, or the [Backup Clip] button, you will be prompted to select your backup device.

  • Page 30: Chapter 12: Network Configuration

    Chapter 12: Network configuration This DVR is capable of being viewed, configured and backed-up remotely over a network. To do so the network settings must be setup correctly. To configure the network, you must enter the main menu, and then navigate to “Network”.
  • Page 31 • If you are connecting directly to a modem, you will not have to do any port forwarding. But keep in mind some ports are blocked by service providers. If you do not have business class service you will want to change the web port to something other than port 80 (we recommend port 8000), which is covered later in this manual.
  • Page 32 • You must have administrative rights on the computer you plan to use. Once you have completed the prerequisites above, you can begin to gather data: Step 1: Gathering Data 1) Log into the computer that is attached to the same router as the DVR, we will be using this computer to gather information.
  • Page 33 Step 1: Gathering Data Continued… 6) Your IP address is shown boxed in Green 7) Your Subnet Mask is shown boxed in blue 8) Your Gateway address is shown boxed in Yellow 9) Write down the three values (IP Address, Subnet Mask, and Gateway), you will need them later on in this guide.
  • Page 34 Step 2: Programming the DVRs Network Address Now that you have gathered the information from your network, we can program the DVR. 1) Enter the main menu, and navigate to “Network” 2) Change “IP Config” to “Static” 3) Now you must pick an IP address for your DVR, using the information you gathered previously. a.
  • Page 35 to view them for your reference. 1) Click on “Port Config”, and the DVR Port dialog will be displayed 2) Here you can change or view the “Control Port”, “Video Stream Port”, “Talkback Stream Port” and “HTTP” or “Web” port. Step 4: Configuring DDNS (Optional) DDNS allows you to specify an easy to remember name (such as http://active-vision.dvrdns.org) instead of having to remember the IP address of your DVR (such as http://24.188.41.249) when trying to...
  • Page 36 supports the following providers: www.88IP.com, www.dyndns.org, www.no-ip.com, www.jgview.com, and www.3322.org. Please keep in mind the Account, PWD, and HostName Field, have the following character limitations: • Account – Maximum 12 characters • PWD – Maximum 8 characters • Hostname – Maximum 20 characters. After you have selected the DDNS provider you signed up for (the “Server”...
  • Page 37 If you need step by step instructions to configure your router, please visit: http://portforward.com/english/applications/port_forwarding/SX-360/sx-360index.htm Below we will cover the steps to configure a simple Linksys router with port forwarding; you will need to be logged into a computer that is connected to the same router as your DVR: 1.
  • Page 38 6. Now you will be viewing the Linksys Setup page. 7. Setup the Linksys router to communicate with your DSL modem. If you are using a cable modem Skip to step 17 a) Move your mouse cursor to the arrow button over Setup button at the top of the page, and then left click.
  • Page 39 Left click the drop down arrow next to “Internet Connection Type”. c) Select PPPOE from the drop down menu d) Move your mouse cursor to the User name field and type in your User name. e) Move your mouse cursor to the Password field and type in the Password Make sure Keep alive is selected.
  • Page 40 a) Application: This is a simple name for you to remember what you are forwarding the ports for b) Start port, End port: Here you would enter the port you are going to forward, both values should be the same (default ports are 3356,3357, and 80 or 8000 depending upon how you setup the DVR) c) Protocol: This should be set to “TCP”...
  • Page 41 13. Type into the address field the following URL, then hit enter: http://www.t1shopper.com/tools/port- scanner/ 14. The H o s t I P V 4 A d d r e s s n a me o r is automatically filled out for you. 15.
  • Page 42 18. If you receive a message that says the ports are N O T responding, please make sure your router is configured properly by repeating S t e p 1 through S t e p 1 6 . 19. If you are still receiving a message that states the ports are N O T responding. Please call your d e r c e P r o v i S e r v i...

  • Page 43: Chapter 13: Users

    U s e r s 1 3 : C h a p t e r This DVR is designed to support multiple users. In the user menu, you can set the permissions of each user: Here you can select which users can access which settings, as well as if it will ask for a password (Authorization check).

  • Page 44: Chapter 14: Management Tools

    This option will allow you to update the DVR software if an update is available. Before trying to update the DVR you MUST contact your distributor (Active Vision Inc. 631-585-0088). Upgrading the firmware could damage the devices and void your warranty, unless approved by your distributor. Firmware updates can be done via a USB device.
  • Page 45 can be recovered. In the event of a major hard drive failure, your data may not be recoverable. S y s t e m l o g 1 0 . 4 The system log can show you which users have logged in, and what system events occurred in a given time period.
  • Page 46 drive. A Blue box indicated a connected CD/DVD-RW drive, while a white box indicates no connected devices. • H D D C a p a c i t This displays the total capacity of all installed hard drives added together. •...

  • Page 47: Chapter 15: Troubleshooting

    C h a p t e r Thanks for purchasing an SX-360. We strive to provide you with an error free user experience. If you encounter any errors, please check the list of common issues below. If the troubleshooting steps below did not solve your problem, please feel free to contact our technical support (Active Vision Inc.
  • Page 48 l o g o ? t h e b o o t a y i n g d i s p l o n mo d e a f i n H D D d e t e c t i t e r Wh y d o e s t h e D V R s t a y...
  • Page 49 t e r y a f r e p e a t e d l t a r t t h e D V R r e s 3 . Wh y d o e s • If the HDD hasn’t been formatted, or there is no hard drive in the unit, the DVR may restart if it does not receive any user input.
  • Page 50 5. Wh y d o e s my D V R p l a y b a c k i l y . r r e g u l a r • Check to make sure the HDD is properly connected, and that the HDD cables (power and data) are in good condition •...
  • Page 51 • When the DVR first starts up, there may be a period of time (about 30 seconds) when the DVR displays a blank screen. This is normal • Check to make sure the monitor is on and powered up, and the video cables are securely connected e d ? s t o r t...
  • Page 52 • Check to make sure audio recording is enabled on the channel you wish to record audio. • Check to make sure the audio device you connected is working properly. t h e D V R d i s p l w h y d o e s n t s e a r c h / o r m a n e v e n t...
  • Page 53 Make sure the start time is before the selected end time • Make sure the motion detection area is setup correctly • Make sure the motion sensitivity settings are not too low. • Make sure alarm recording on the channel in question is enabled •...
  • Page 54 If the HDD is not functioning correctly, try formatting the HDD with a computer. If there are any errors or physical damage, replace the HDD. t e r r e e z e a f a c e f n t e r f 6 .

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