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16 Troubleshooting
If TAP3.2 is not working properly or the display
freezes, you can reset it without losing data:
How do I reset TAP3.2?
Insert a pen tip or other object into the
reset hole on TAP3.2. Hold until the player
shuts down.
If the reset option is unsuccessful, recover
TAP3.2 through Philips Device Manager:
1
On your PC, launch Philips Device
Manager.
2
Enter the recovery mode:
a Switch off TAP3.2.
b Press and hold the volume button ,
and then, connect TAP3.2 to your PC.
c Keep holding the button until Philips
and enters the recovery mode.
3
Start the recovery process:
a On Philips Device Manager, click the
Repair button. Follow the onscreen
instructions to complete the recovery
process.
b When the recovery is completed,
disconnect TAP3.2 from your PC.
4
Restart TAP3.2.
EN
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