ITC Remote Control User Manual
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ITC Remote Control User Manual

Remote control & dvr
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Remote Control

& DVR User Guide
IPTV Middleware Version 4.0 Page 1

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Summary of Contents for ITC Remote Control

  • Page 1: Remote Control

    Remote Control & DVR User Guide IPTV Middleware Version 4.0 Page 1...

  • Page 2: Table Of Contents

    Pay Per View ........................12 Bandwidth Management ....................14 Search ...........................16 Perform a Title Search Within the Guide ................16 Perform a Partial Text Search Using the Search Button on Remote Control ......17 Search History ........................18 Record Programs ........................19 Record What You Are Currently Watching .................19 Create a One-Time Recording from the Guide ..............21...
  • Page 3 Current Recordings ......................37 Current Recording Actions ....................38 Future Recordings ......................39 Future Recording Actions ....................40 Series Recording Rules .....................41 Series Rules Actions ......................42 Create a Favorites List ......................43 Favorite List Actions ......................45 Access a Favorites List for Surfing ..................46 My TV Menu ..........................47 My Recordings Menu ......................50 My Phone Menu ........................52 My Apps ..........................53...

  • Page 4: Introduction

    This extraordinary television service offers a powerful new DVR-giving freedom to record your favorite programs and watch them on your schedule. Using the buttons on the remote control, you can fast forward through parts you don’t want to watch and rewind to watch the things you want to see again.

  • Page 5: The Remote

    The Remote IPTV Middleware Version 4.0 Page 5...

  • Page 6: Playback Controls

    Playback Controls Your remote control offers standard capabilities, as well as enhanced remote control buttons that function similarly to DVD controls. Here’s what each button does: List Select to see a list of recorded programs. Press the LIST button a second time to see what is scheduled to be recorded.

  • Page 7: What's On Tv

    OK button, the INFO button, or the Browse (right arrow) button. Using the OK Button (Now Playing) 1. Press the OK button on the remote control. 2. When you press the OK button, you see what is program is playing currently.

  • Page 8: Using The Info Button

    Using the Browse Button 1. Press the Browse (right arrow) button on the remote control. At the top of the screen, you see the channel you are currently tuned to. At the bottom of the screen you see the channel number, channel name, current date and time, program name, date and time the program airs, a progress bar showing how far along the program is, and the program that airs next.

  • Page 9: Using The Channel Guide

    The Channel Guide is your on-screen tool to see what is on television and allows you to surf channels while still watching a program. Using the GUIDE Button 1. Press the GUIDE button on the remote control. Information about the program you are tuned to displays at the top of the screen along with indicators showing: •...
  • Page 10 7. While in the Guide, if you press the GUIDE button a second time, you can view the Guide in Channel Guide view where similar information is displayed in a different format. IPTV Middleware Version 4.0 Page 10...
  • Page 11 Favorites lists. Events marked with the red “NEW” symbol signify a new episode of the program. 9. To exit the guide, either press the GUIDE button a third time or press the EXIT button on the remote control. IPTV Middleware Version 4.0 Page 11...

  • Page 12: Pay Per View

    Pay Per View Pay Per View events may be purchased through the program guide. Programs that are available for Pay Per View purchase will appear in the program guide with a PPV gold ticket symbol, the event price, and the air time. To purchase a Pay Per View event: 1.
  • Page 13 6. A Confirm Purchase window will appear showing the Pay Per View event purchase information. The event will have a reminder automatically added once the purchase is confirmed. Select Confirm Purchase. 7. Once the Pay Per View event has been purchased, the event will show a PPV ticket icon within the guide.

  • Page 14: Bandwidth Management

    Bandwidth Management The Bandwidth Management feature allows the user to adjust set top box resource usage. The usage can only be accessed when the bandwidth allowance has been exceeded. 1. Once the user attempts to exceed bandwidth allowance, a System Resource Exceeded window will appear.
  • Page 15 IPTV Middleware Version 4.0 Page 15...

  • Page 16: Search

    3. If there is a program in the search results you would like to record, you may schedule a recording from the list of search results. Use the Up/Down arrow buttons to highlight the program and press Record or OK on the remote control. Follow the steps to schedule a recording. IPTV Middleware Version 4.0 Page 16...

  • Page 17: Perform A Partial Text Search Using The Search Button On Remote Control

    2. Use the arrow buttons on the remote control to highlight the letters and press the OK button to select a letter. When you have entered all the text, arrow down to Submit and press the OK button or just push the Yellow button to start the search.

  • Page 18: Search History

    History list. 1. Select the MENU button. Select My TV | Search | History. 2. To delete a recent search, select the Red button on your remote control. The selected search will be removed.

  • Page 19: Record Programs

    If you are watching a program and decide that you want to record the remainder of the program you can easily start the recording. 1. While watching a program, press the Record button on the remote control. 2. Choose whether this is a one-time recording, a series recording, or select the Cancel to not set a recording.
  • Page 20 6. If you decide to stop recording the program before it is complete, press the Stop button. Choose from the options regarding how to save the partial recording. The options are: • Stop Recording and Keep – Saves the recording for future viewing. •...

  • Page 21: Create A One-Time Recording From The Guide

    3. Use the arrow keys to customize start & stop times, folder to save the recording to, and auto tune preferences. 4. Arrow down to “Create One Time Recording” and click the OK button on your remote control. 5. A Red circle will display in the guide indicating the program will record.

  • Page 22: Record A 'Live' Event

    Stop Recording option. Choose a 15 minute, 30 minute, or 60 minute extension time. 3. Arrow down to Extend Recording and press OK on the remote control. Note: Live programming options will only be available when the Guide Data flags the programming as “live”...

  • Page 23: Record A Series From The Guide

    ‘All Recordings’ but you may choose another existing folder or create a new folder. • Arrow down to Create Series Recording and press OK on the remote control to save your changes. To cancel your changes, press the EXIT button or highlight Cancel and press OK on the remote control.
  • Page 24 5. You will also be able to see the scheduled recording in the Future Recordings list as well as in the Series Rules list. IPTV Middleware Version 4.0 Page 24...

  • Page 25: Watch A Recorded Program

    Watch a Recorded Program 1. To access the list of recorded programs, press the LIST button on the remote control. 2. From the list of recordings, use the Up/Down arrow buttons to choose the folder containing the recorded program you wish to watch. When you highlight a program, it expands to show more information, or you may need to press the INFO button depending on your configuration.

  • Page 26: Reminders

    Reminders Your television can be set to remind you when a program is about to air and to automatically tune to a program you don’t want to miss. 1. To set a reminder, press the GUIDE button and use the arrow buttons to find and highlight the upcoming program you wish to flag with a reminder.
  • Page 27 5. A reminder pop-up will appear at the top of your TV screen at the time you designated. Press the OK button to begin watching the program at any time or wait for it to change channels automatically if you set the auto tune feature. IPTV Middleware Version 4.0 Page 27...

  • Page 28: Folders

    Folders Folders allow you to organize the recordings on your DVR by user, program type, or any other way you may choose. 1. To create folders, simply choose the [New Folder] option any time you are setting a new recording. Arrow down to select Create One Time Recording and select the OK button. 2.

  • Page 29: Status Bar

    Status Bar The status bar appears whenever you Skip Forward, Skip Back, Pause, Rewind, or Fast Forward a live or recorded program. It gives you information such as the channel you are viewing, the title of the program you are watching, and the length of the live buffer. Pause As you watch live TV or recorded programs, press the Pause button and the programming on the screen instantly freezes.

  • Page 30: Skip Back

    With Skip Back, you can go back to see the last play of the game or replay the last scene of your movie. Just press the Skip Back button on your remote control to replay the last 10 seconds. Press the Replay button repeatedly to continue skipping back in 10 second increments.

  • Page 31: Delete A Recording

    In addition to the option to delete a recording when you have finished viewing it, there are other options for deleting a recording. 1. To access a list of recorded programs, press the LIST button on the remote control. 2. From the list of folders, choose the folder that contains the recordings you want to delete and use the Up/Down arrow buttons to highlight the entire folder or the individual episode you want to delete.

  • Page 32: Using Bookmarks

    1. To work with bookmarks, press the Play button on the remote control to display the status bar. 2. As you are recording a program or watching a recorded program, press the Blue button on the remote control to add a Bookmark.

  • Page 33: Working With Multiple Streams

    DVR, you can quickly find out what program is recording. 1. Press the OK button on the remote control to see what is Now Playing. In this example, the television is tuned to channel 33 as indicated by the TV symbol. Channels 33 and 35 are recording as indicated by the red circle symbols.

  • Page 34: Recording Conflicts

    Recording Conflicts The DVR can record a limited number of programs at a time. If you attempt to record more programs than the system is capable of recording at one time, the DVR will warn you of a recording conflict. 1.

  • Page 35: Attempt To Watch A Locked Channel

    Attempt to Watch a Locked Channel If you have locked channels from view, you will need to enter a PIN in order to access programming on that channel. See the My Settings Menu section for instructions on locking channels. 1. In this example, the channel is locked; you are prompted to enter a PIN. Until you change it through the My Settings menu, the default PIN is 0000.

  • Page 36: Attempt To Watch A Program Outside The Parental Rating Settings

    3. Pressing Exit will bring up a screen indicating an invalid PIN was entered. Press the GUIDE button to browse for another program to watch. This same result will occur when keying in a channel number on the remote control. IPTV Middleware Version 4.0 Page 36...

  • Page 37: Using The List Button

    Search for programs within the Recording folders by pressing the Yellow button on the remote. • Sort the Current Recordings by pressing the Blue button on the remote control. By default, Current Recordings are displayed by date and time. If you press the Blue button, programs will be sorted by Name.

  • Page 38: Current Recording Actions

    9. To Close the Actions, either press the Green button or press the EXIT button on the remote control. 10. To Delete the Recording, press the Red button on the remote control. Select Yes or No to delete and then press the OK button.

  • Page 39: Future Recordings

    Search for programs within the Recording folders by pressing the Yellow button on the remote. • Sort the Current Recordings by pressing the Blue button on the remote control. By default, Current Recordings are displayed by date and time. If you press the Blue button, programs will be sorted by Name.

  • Page 40: Future Recording Actions

    OK button on the remote control. 1. To Edit the Item, press the OK button on the remote control. You can change the time that you Start Recording and Stop Recording. This allows you to begin and/or end recording to allow for time padding around the program.

  • Page 41: Series Recording Rules

    3. Search for programs in the recordings folders by pressing the Yellow button on the remote. 4. Sort the Series Rules by pressing the Blue button on the remote control. By default, Series Rules are displayed by Priority. If you press the Blue button, programs will be sorted by Name.

  • Page 42: Series Rules Actions

    Series Rules Actions To view the available Actions, press the Green button on the remote control. The Actions list displays on the right side of the screen. To make it easy for you, the list of Actions on the screen shows the corresponding button that you could press on the remote control.

  • Page 43: Create A Favorites List

    OK button to adjust priority. 4. To Sort the List of Series Rules, press the Blue button on the remote control. By default Series Rules are sorted by their Priority. You can change them to sort by Name. Press the Blue button again to change the sort back to Priority.
  • Page 44 When you have named your list, arrow down to select the Submit to accept your name. 6. To Save your favorites list, press the Blue button on the remote control and then press the OK button.

  • Page 45: Favorite List Actions

    The Actions list displays on the right side of the screen. To make it easy for you, the list of Actions on the screen shows the corresponding button that you could press on the remote control. You can also highlight your selection and then press the OK button on the remote control.

  • Page 46: Access A Favorites List For Surfing

    3. Arrow down to highlight the Favorites list you want to use and then press the OK button on the remote control. The list you have selected will show just above the channel number. 4. With the favorites list selected, you will browse channels only within that list.

  • Page 47: My Tv Menu

    My TV Menu Along with being able to access almost all functions with specific buttons on the remote control, you can also access these controls through the Main Menu. 1. Access the main menu by pressing the MENU button on the remote control. Under My TV you have options for Channel Guide, Edit Favorites, Now Playing, Search and Time Guide.
  • Page 48 This is the same as when you would press the OK button on the remote control. 5. If you arrow to the right, highlight Popular and press the OK button, you can view local area real time information about what others in your local area are watching.
  • Page 49 7. If you arrow to the right, highlight Time Guide and press the OK button, you can view the time guide. This is the same as when you would press the GUIDE button on the remote control. IPTV Middleware Version 4.0 Page 49...

  • Page 50: My Recordings Menu

    My Recordings Menu Most everything that you do with the LIST button on the remote control you can do in the Main Menu. 1. Access the Main Menu by pressing the MENU button on the remote control. Under My Recordings you have options for Current, Future, and Series.
  • Page 51 4. If you arrow to the right, highlight Series and press the OK button, you can view the list of series rules. This is the same as if you would press the LIST button three times on the remote control.

  • Page 52: My Phone Menu

    Note: The Recent Calls and Voicemail options are only available if the subscriber also purchases the APmax Voice Mail/Unified Messaging Service. 1. You can access the Main Menu by pressing the MENU button on the remote control. Under My Phone you have an option for Recent Calls.

  • Page 53: My Apps

    Note: The Weather application is only available if the subscriber also purchases the APmax Weather Plus Service. 1. Select the MENU button on your remote control. Select My Apps, highlight Weather, and select the OK button. 2. A window will appear on the screen with the most current weather data for the selected area. To receive weather information from a different location, select a new location within My Settings.
  • Page 54 4. To access the Radar portion of the Weather application, select the Yellow button within the application window. IPTV Middleware Version 4.0 Page 54...
  • Page 55 The end user can easily tune to one of the “What’s Hot” programs or set a recording. 1. Select the MENU button on your remote control. Select My Apps, highlight What’s Hot, and select the OK button.

  • Page 56: My Settings Menu

    You have the ability to control certain aspects of how your service works according to your preferences. 1. Access the main menu by pressing the MENU button on the remote control. Under My Settings you have options for Display, Guide, Parental, Phone, Recording, and Weather.

  • Page 57: Guide Settings

    If you feel you have changed something by accident, select Exit and press the OK button or just press the EXIT button on the remote to retain the original settings. Guide Settings If you arrow to the right, highlight Guide and press the OK button, you can change how Guide information displays.

  • Page 58: Browser Settings

    2. Determine the Number of Columns to show in the Time Guide. Options are 3, 4, 5, or 6. 3. Determine how long to wait for Inactivity Timeout before the guide disappears. Options range from 1 second to 2 minutes, to never. 4.

  • Page 59: Parental Controls

    Parental Controls If you arrow to the right, highlight Parental and press the OK button, you will find Parental Control options to Change PIN, Edit Locked, Set Ratings, Time Restrictions, Cancel Override, and Options. Change PIN 1. Within the Parental menu, arrow to the right and select the Change PIN category (For the Ratings PIN or Purchase PIN).
  • Page 60 4. Once the PIN has been successfully changed, a prompt will appear. Press the OK button. IPTV Middleware Version 4.0 Page 60...

  • Page 61: Edit Locked

    Edit Locked 1. Within the Parental Menu, arrow to the right and select the Edit Locked category. The Edit Locked category allows you to lock specific channels. This will require you to enter a PIN in order to view programming on that channel. 2.

  • Page 62: Set Ratings

    Set Ratings 1. Within the Parental menu, arrow to the right and select the Set Ratings category. The Set Ratings category allows you to set access to programming based on TV and Movie ratings. This will require that a PIN be entered in order to view programming at or beyond the rating you specify.

  • Page 63: Time Restrictions

    Time Restrictions 1. Edit Time Restrictions prompt 2. Within the Parental menu, arrow to the right and select the Time Restrictions category. The Time Restrictions category allows you to set time periods per day where television access requires a PIN. These time restrictions may be set by selecting the Green button to Add Restriction.

  • Page 64: Cancel Override

    Cancel Override 1. Within the Parental menu, arrow to the right and select the Cancel Override category. The Cancel Override category allows any previous PIN overrides for an extended period of time to be cancelled. To cancel an existing override, select OK within the Cancel Override prompt.

  • Page 65: Options

    Options 1. Within the Parental menu, arrow to the right and select the Options category. The Options category requires the Ratings PIN to be entered in order to update any settings. Enter your PIN and select OK and press the OK button. 1.

  • Page 66: Phone Settings

    Phone Settings 1. From the My Settings Menu, arrow to the right and choose Phone to adjust the Caller ID and Voice Mail Settings. 2. From the Phone Options menu you can turn both Caller ID and Voice Mail pop-ups on or off.

  • Page 67: Recording Settings

    Recording Settings 1. From the My Settings Menu, arrow to the right and choose Recording to make changes to your settings for recorded programs. Group Titles Group all recorded episodes with the same title rather than listing each episode individually. The Skip Forward button will toggle between Grouped and Ungrouped listings.

  • Page 68: Weather Settings

    Inactivity Timeout This setting adjusts the length of time the Status Bar remains on the screen while you are watching a recorded program after a period of inactivity. Choose from 1- 10, 12, 15, 30, 45 seconds, one or two minutes, or Never. Skip Display Choose between displaying the playback bar or the fast forward/replay icons during recorded show playback.

  • Page 69: Changing The Number Of Rows And Columns In The Guide

    Changing the Number of Rows and Columns in the Guide By default, the guide will display four rows and four columns of programming information. Depending upon the size of TV you are viewing and your preferences, you may want to show more or fewer columns and rows.
  • Page 70 4. Here is a view of the guide with six rows and six columns. IPTV Middleware Version 4.0 Page 70...

  • Page 71: Caller Id And Message Waiting Indication On The Tv

    Caller ID and Message Waiting Indication on the TV If you are subscribed to Caller ID, it is possible to have your Caller ID information display on the TV as it displays on your regular Caller ID device. Also, it is possible to have voice mail waiting indication show on your TV.

  • Page 72: Important Note

    Important Note Your remote control can be programmed to power off the television and the set top at the same time. However, if they do become out of synch and the TV is still on but the set top is turned off, you will see this message on the TV screen.

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