Dulce systems PRO RXmpd Installation And User Manual

Dulce systems pro rxmpd raid storage system

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PRO RXmpd
Featuring the
Quad Pack
Installation and User's Manual
Designed for Video Editing and Content Creation Professionals
Document 900-0029-0

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Summary of Contents for Dulce systems PRO RXmpd

  • Page 1 PRO RXmpd Featuring the Quad Pack Installation and User’s Manual Designed for Video Editing and Content Creation Professionals Document 900-0029-0...
  • Page 2: Table Of Contents

    PRO RXmpd Installation and User’s Manual Table of Content Introduction ..........................3     1.1. Safety Considerations...................... 4     1.1.1.   SAFETY CONSIDERATIONS ................. 4   1.1.2.   CONSIDÉRATIONS DE SÉCURITÉ ............... 5   1.1.3. SAFTY BERÜCKSICHTIGUNGEN ................. 6  ...
  • Page 3: Introduction

    PRO RXmpd Installation and User’s Manual 1. Introduction We appreciate your purchase of this product from Dulce Systems. You have everything you need to quickly and easily connect the storage unit to your editing computer. You are a short time way from your next blockbuster creation.
  • Page 4: Safety Considerations

    PRO RXmpd Installation and User’s Manual 1.1. Safety Considerations 1.1.1. SAFETY CONSIDERATIONS W A R N I N G RISK OF ELECTRIC SHOCK DO NOT OPEN WATER AND MOISTURE To reduce the risk of fire or electrical shock, do not expose unit to rain or moisture.
  • Page 5: Considérations De Sécurité

    PRO RXmpd Installation and User’s Manual 1.1.2. CONSIDÉRATIONS DE SÉCURITÉ AVERTISSEMENT RISQUE DE DÉCHARGE ÉLECTRIQUE N'OUVRIR PAS EAU ET HUMIDITÉ Pour réduire le risque de feu ou de choc électrique, n'exposez pas d'unité pour pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près...
  • Page 6: Safty Berücksichtigungen

    PRO RXmpd Installation and User’s Manual 1.1.3. SAFTY BERÜCKSICHTIGUNGEN W A R N U N G ELEKTROSCHOCKGEFAHR NICHT ÖFFNEN WASSER UND FEUCHTIGKEIT Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe von Bade- oder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder...
  • Page 7: Consideraciones De Seguridad

    PRO RXmpd Installation and User’s Manual 1.1.4. CONSIDERACIONES DE SEGURIDAD ADVERTENCIA GEFAHR DES STROMSCHLAGS NICHT ÖFFNEN AGUA Y HUMEDAD Para reducir el riesgo de fuego o electrochoque, no exponga la unidad para llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera, lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.
  • Page 8: System Requirements

    Phone 818-435-6007 818-576-0324 E-mail support@dulcesystems.com www.dulcesystems.com If the product requires service, please contact Dulce Systems’ Technical Support and obtain an RMA number. Ship the product properly packaged to: Dulce Systems Attn: RMA 9620 Topanga Canyon Place, Suite E Chatsworth, CA 91311...
  • Page 9: Getting Started

    PRO RXmpd Installation and User’s Manual 2. Getting Started The PRO RXmpd comes pre-assembled and almost ready for use, just install the Disk Modules, the PCI-e (PCI-express) Host Bus Extender (HBE), connect the cables, install the software driver and RAID Console.
  • Page 10: Overview

    3.1. The Bezel The PRO RXmpd does not have a front bezel that needs to be removed to access the Disk Modules (Packs). The Disk Modules (Packs) are held by a spring loaded Lock Pin that you simply pull down on to release the Disk Module (Pack).
  • Page 11: Front, Back And Hbe

    PRO RXmpd Installation and User’s Manual 3.3. Front, back and HBE Front view Mute Button, Fan Alarm, Temp Alarm Quad Pack Quad Pack Quad Pack Quad Pack Drive 1-8 Drive 9-16 Drive 17-24 Drive 24-32 Rear view Removable Cooling Fans...
  • Page 12: Installation

    4.1. Rack mount Installation The PRO RXmpd can be rack mounted to a standard 19” rack. 3u height space is required. An optional rack mount kit is available for 24” and 30” depths. Mount the left and right rails to the rack, ensure sufficient 3u space is available.
  • Page 13: Disk Module Installation

    Note: On a new installation the order in which the Disk Modules (Packs) are installed does not matter. It will matter once the array(s) are configured. DO NOT ship the PRO RXmpd with the Disk Modules (Packs) installed, the Disk Modules (packs) MUST be packaged separately in a single or multi-pack to properly protect them during shipment.
  • Page 14: Host Bus Extender Card

    Determine the correct switch settings. Set both the HBE and PRO RXmpd to same configuration. The HBE Card and the PRO RXmpd enclosure can operate at 1, 4 or 8 lane speed configurations. The maximum speed will be determined by the capability and selection of the computer’s PCI-e slot.
  • Page 15: Hbe Card Installation

    PRO RXmpd Installation and User’s Manual Switches 1 to 7 are preset at the Default Setting default configuration; they should be Switch left at the default settings. On Off On Off On On Off Switch 8 needs to be set to match the slot speed PCI-express Lanes of the computer.
  • Page 16: Making The Connections

    Making the Connections 4.4.1. PCI-e Extender Cable The PRO RXmpd is supplied with a PCI-e Extender Cable. This cable carries 8 lanes of the PCI-e interface. The green tab is up in this orientation. To remove, pull the tab to unlock the latches and then pull the metal body to remove the connector.
  • Page 17: Windows Pc Connection

    PRO RXmpd Installation and User’s Manual 4.4.3. Windows PC Connection Typical Windows PC Green Tab on Bottom. Green Tab on top. Page 17...
  • Page 18: Driver Installation

    PRO RXmpd Installation and User’s Manual 4.5. Driver Installation 4.5.1. Mac Pro – Expansion Slot Utility settings This section applies exclusively to the Apple Mac Pro produced in 2006 and 2007. Skip this section for Mac Pros from Early 2008 and later as well as all other computers.
  • Page 19: Mac Driver Installation

    Open it and follow the simple steps outlined in the Install Read Me document. After driver installation, reboot the computer and the PRO RXmpd icon will appear on the desktop. Your new storage is now ready to go to work.
  • Page 20: Windows Xp/2000 Driver Installation

    PRO RXmpd Installation and User’s Manual 4.5.3. Windows XP/2000 Driver Installation After boot Windows will detect the RAID Controller and launch the “Found New Hardware Wizard.”, click Cancel to dismiss the wizard. Download the latest driver and utility appropriate for your version of Windows.
  • Page 21: Raid Console Installation

    PRO RXmpd Installation and User’s Manual 4.6. RAID Console Installation 4.6.1. Apple Mac RAID Console Installation The RAID Console is automatically installed during the driver installation process. No additional steps are required to install the RAID Console. You may proceed directly to the RAID Console Operation section.
  • Page 22: Windows Pc Raid Console Installation

    PRO RXmpd Installation and User’s Manual 4.7. Built-in Ethernet Configuration The PRO RXmpd has a built-in Ethernet Port. In addition to managing the RAID Console at the host computer, this allows the PRO RXmpd to be managed via any computer on the network.
  • Page 23: Raid Console Operations

    PRO RXmpd Installation and User’s Manual 5. RAID Console Operations 5.1. Start RAID Console GUI The RAID Console is where all of the management and maintenance of the storage unit is accomplished. After the installation process, the RAID Console is executed from your computer’s Web Browser.
  • Page 24: Start Windows Pc Raid Console Gui

    PRO RXmpd Installation and User’s Manual 5.1.2. Start Windows PC RAID Console GUI Start the RAID Console from Start > All Programs > Areca Technology > ArcHttpSrvGUI > Areca HTTP Proxy Server GUI. • The ARCHTTP service will start • Double click on the Controller #01 to start the RAID Console •...
  • Page 25: Built-In Ethernet

    If the PRO RX’s Ethernet port is connected to the network, and you know the IP address of the PRO RXmpd, you can use any computer on the network via any web browser to connect to the RAID Console and manage the PRO RXmpd.
  • Page 26: Change Raid Mode - Deleting / Creating

    5.2. Change RAID Mode – Deleting / Creating This procedure will erase all data on the PRO RXmpd. Changing the RAID mode requires the current RAID Set to be deleted first, and then create a new RAID Set with the new RAID mode.
  • Page 27 PRO RXmpd Installation and User’s Manual 5.2.2. Create a RAID Set No need to wait for hours of format, simply select the No Init option in the Volume Initialization Mode field. For Windows XP (32 bit) with larger than 2TB RAID, read next section.
  • Page 28 PRO RXmpd Installation and User’s Manual No Init allows for immediate RAID Set availability. The RAID is ready for the OS format and partition. Page 28...
  • Page 29: Create >2Tb Raid Set For Windows Xp (32Bit)

    PRO RXmpd Installation and User’s Manual 5.2.3. Create >2TB RAID Set for Windows XP (32bit): If RAID is larger than 2TB, configure using multiple 2TB Volumes and then use Windows to Span them together. This will end up with one drive letter of the full capacity of the RAID.
  • Page 30 PRO RXmpd Installation and User’s Manual To view and confirm the Volume settings, select Information > RaidSet Hierarchy. 2) In Windows Disk Management, make these volumes as Dynamic Disks and span them together to make one large disk. Spanning is recommended as oppose to striping.
  • Page 31: Alarm Conditions / Degraded Raid Set

    PRO RXmpd Installation and User’s Manual 6. Alarm Conditions / Degraded RAID Set There are two possible sources for alarms: one from the enclosure monitors, the other from the RAID Controller inside the PRO RXmpd. Enclosure Alarms (Audible and red indicators): •...
  • Page 32: Replacing A Disk Module

    A defective Disk Module can be easily replaced. Drive Hot Swapping is not an option with the PRO RXmpd without interruption to your workflow. If the RAID is operating in one of the drive redundant RAID modes (1,3,5,6) we need to identify the downed disk drive.
  • Page 33: Formatting And Partitioning

    7. Formatting and Partitioning 7.1. Apple OS X Formatting The PRO RXmpd are shipped pre-configured for Mac OS X, the RAID will appear on the desktop after driver installation and reboot. Should it be necessary to re-format and partition the RAID, use the Apple Disk Utility.
  • Page 34: Create A New Partition

    PRO RXmpd Installation and User’s Manual 7.1.2. Create a new partition Select Dulce on the left side drive list, click on Partition tab, change Volume Scheme to 1 Partition, change Name as desired, click on Partition on lower right. The drive will appear on the desktop after successful completion of the Partition.
  • Page 35: Windows Xp / Vista Formatting

    PRO RXmpd Installation and User’s Manual 7.2. Windows XP / Vista Formatting Start Disk Management (can be found at Control Panel > System and Maintenance > Administrative Tools > Computer Management. Under Storage.) If the RAID shows up as Unknown / Not Initialized, right click on the disk and Initialize it.
  • Page 36 PRO RXmpd Installation and User’s Manual Right click the unallocated segment and select New Simple Volume. Enter the desired Volume Size; assign the desired Drive Letter or Path, check Perform a Quick Format at the Format Partition screen. Page 36...
  • Page 37: Raid Level Descriptions

    PRO RXmpd Installation and User’s Manual 8. RAID Level Descriptions Although the RAID Controller supports a large variety of RAID Levels, RAID 0 or RAID 3 are most commonly used for video and content creation purpose. RAID Description Advantage Disadvantage...
  • Page 38: Limited Warranty

    WHAT THE WARRANTY PERIOD IS Dulce Systems warrants your PRO RXmpd product for 36 months and if the product is registered with Dulce within 30 days of purchase, we will extend the warranty for another 6 months totaling 42 months. We warrant the Duo for 36 months.
  • Page 39: Product Registration

    10. Product Registration R E G I S T E R N O W Register your product within 30 days of purchase By registering your PRO RXmpd, the standard 36 months warranty. Please visit our web site and register online. www.dulcesystems.com/register...
  • Page 40: Appendix

    A defective Disk Drive can be easily replaced. Drive Hot Swapping is not an option with the PRO RXmpd without interruption to your workflow. If the RAID is operating in one of the drive redundant RAID modes (1, 3, 5, 6) we need to identify the downed disk drive.
  • Page 41 PRO RXmpd Installation and User’s Manual This screen shot denotes disk drive #4 has failed. Disk drive #4 would be the 4 disk drive down in Disk Module (Pack) #1. Pull the Lock Pin down and pull the Disk Module (Pack) out that has the failed disk drive.
  • Page 42 PRO RXmpd Installation and User’s Manual After those screws are removed set the Disk Module (Pack) on the table with the handle facing up and remove the 16 screws (8 on each side) from the colored portion of the Disk Module (Pack).
  • Page 43 Now that the Disk Module (Pack) has been put back together with the new disk drive installed. With the power off install the Disk Module (Pack) back into the PRO RXmpd chaise. Power on the system In a redundant RAID mode, rebuild will start automatically after replacement of a defective disk drive.
  • Page 44 PRO RXmpd Installation and User’s Manual Appendix B Configuring LUN’s (Logical Unit Number’s) on the PRO RXmpd When moving the Disk Modules (Packs) between systems you might run into the occasional issue that the Disk Modules (Packs) are set to a conflicting LUN. For...
  • Page 45 LUN 0/0/1 Moving the first 2 Disk Modules (Packs) named “First RAID 5” which is LUN 0/0/0 to a different PRO RXmpd rack system that already has a LUN 0/0/0 will keep the volume from being mounted. At this point we need to go into the GUI to manually change the LUN number for this added disk array.
  • Page 46 Select the LUN number from the 3 pull down menu. Use a LUN number that is not in use from any other array in the PRO RXmpd. Once a LUN number has been selected check the “Confirm the Operation” box and click on “Submit”.
  • Page 47 PRO RXmpd Installation and User’s Manual In the Main Menu of the Raid GUI you can go back to “RaidSet Hierarchy” to view the LUN setting to make sure there are no further conflicts. You should see the new LUN setting you just selected.
  • Page 48 PRO RXmpd Installation and User’s Manual www.dulcesystems.com Page 48...

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