Warranty Information; Limited Warranty Terms; Conditions Of Warranty - ecoque 71008 Assembly & Operation Manual

Warranty Information

This product is covered by a one year limited warranty. To obtain more information or
register for the warranty please visit ecoque.com/warranty

Limited Warranty Terms

Please Read Thoroughly

Conditions of Warranty

EcoQue TM warranty obligations are limited to the terms set forth below:
• EcoQue hereby warrants this product against defects in materials and workmanship for a period of One (1)
Year from the date of original retail purchase. This warranty is good only to the original purchaser.
• No liability will be accepted for loss or damage during transit.
• The appliance must be operated and maintained in accordance with the supplied instructions.
• No alterations or repairs are to be carried out unless by obtaining prior consent by EcoQue.
• Any repair or replacement does not extend the warranty period.
• Any parts other than original EcoQue parts will void this warranty.
• The warranty period is calculated from the date of purchase only.
• Proof of purchase must be retained in a safe place. Please register online for the warranty at
www.ecoque.com/warranty
Not Covered
• Lack of maintenance, abuse, neglect, misuse, accidental or improper installation of this appliance.
• Scratches, dents, corrosion or discoloration caused by heat, abrasive chemical cleaners or
chipping of painted/coated parts.
• Corrosion or damage caused by exposure to the elements (e.g. insects, weather, hail).
• Grease and fat fires.
• Cleaning and wear and tear.
• Rusting of metal frame or components.
• Commercial use of the product.
• Unauthorized repairs or modifications during the warranty period.
• Cracks and weathering caused by exposure to the elements or damage by heat, insects, chemicals,
or food acids or juices.
• Removal or re-installation costs. This warranty does not cover costs for transit.
If you discover a defect, EcoQue will, at its option, repair or replace the defective part(s) of the
product - or -refund the purchase price of this product at no charge to you provided that EcoQue
is notified of your claim and all relevant details during the warranty period. The first step to notify
EcoQue of your claim is to e-mail: customerservice@ecoque.com - or - call 888.204.4737 so that we
can determine the best course of action for the problem. Based upon this assessment, we will issue
you an R/A Number and instructions on how the problem will be resolved. EcoQue's warranties do
not apply if the product has been damaged by accident, abuse, misuse, or misapplication; or if the
product has been modified without the written permission of EcoQue.
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