Troubleshooting; Storage And Maintenance - Samsung 4 Series User Manual

Troubleshooting

If the TV seems to have a problem, first try this list of possible
problems and solutions. If none of these troubleshooting tips
apply, visit "www.samsung.com", then click on Support, or
call Samsung customer service centre.
Issues The TV will not turn on.
• Make sure the AC power cord is securely plugged in to the
wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the
problem is not the remote. If the TV turns on, refer to "Remote
control does not work" below.
Issues There is no picture/video.
• Check cable connections (remove and reconnect all cables
connected to the TV and external devices).
• Set your external device's (Cable/Set top Box, DVD, Blu-ray
etc) video outputs to match the connections to the TV input.
For example, if an external device's output is HDMI, it should
be connected to an HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the TV's correct source by pressing the
SOURCE button on the remote control.
• Reboot the connected device by reconnecting the device's
power cable.
Issues The remote control does not work.
• Replace the remote control batteries with the poles (+/–) in the
right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
Issues The cable/set top box remote control doesn't turn
the TV on or off, or adjust the volume.
• Program the Cable/Set top box remote control to operate the
TV. Refer to the Cable/Set user manual for the SAMSUNG
TV code.
✎
You can keep your TV as optimum condition to upgrade
the latest firmware on web site (samsung.com -> Support
-> Downloads) by USB.
✎
This TFT LCD panel uses a panel consisting of sub
pixels which require sophisticated technology to
produce. However, there may be a few bright or dark
pixels on the screen. These pixels will have no impact
on the performance of the product.

Storage and Maintenance

✎
If you remove the attached sticker on the TV screen,
clean the residues and then watch TV.
✎
The exterior and screen of the product can get
scratched during cleaning. Be sure to wipe the exterior
and screen carefully using a soft cloth to prevent
scratches.
Do not spray water directly onto the product. Any liquid that
goes into the product may cause a failure, fire, or electric
shock.
Clean the product with a soft cloth dapped in a small amount
of water. Do not use a flammable liquid (e.g. benzene, thinners)
or a cleaning agent.
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